4. Social media is a set of internet-based tools that facilitates interaction among users and the sharing of content, images, audio and videos. It is sometimes referred to as Web 2.0 or PR 2.0 .
5. It’s still all about forming one-to-one relationships – NOT mass marketing!
6. Social media marketing (SMM) is a form of internet marketing that relies on social media to achieve marketing communication goals.
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8. What can social media marketing do for your business? Done well, it ….