1. Frank Garcia IV
10576 SW Sunnyside Dr. ~ Wilsonville, OR 97070
Home Phone: (503) 682-3293 ~ Cell Phone: (503) 333-0822
Email: fgarciajr23@gmail.com
https://www.linkedin.com/in/frankgarciaiv/en
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
Sr. Policy Adviser/Director, Affirmative Action, Diversity & Inclusion, Immigration Jan 2011 – March 2015
Office of the Governor, John Kitzhaber & Kate Brown
As the Chief Diversity Officer for the Governor and the State of Oregon, my vision was to reignite and elevate the
historical and controversial policy of Affirmative Action by aligning it as a foundational piece to the Governor’s
policy agenda on education, health care, jobs and economy, sentence reform and the State of Oregon service delivery
system. I strategically introduced the workforce/organizational development discipline of Diversity & Inclusion as
change leadership; framing it as a catalyst for increased ownership of a historically polarizing narrative by state
employees and policy stakeholders, regardless of race, ethnicity, gender, disability and protected class status. The
increased ownership by a larger and broader audience that ensued resulted in a paradigm shift in our collective
thinking and discussions regarding public policy, cultural competency and service delivery. Over the last four years,
the collective and intentional ownership of Diversity & Inclusion yielded transformational steps towards improved
access & equity and empowerment for all who make Oregon home. Below is a listing of outcomes that our team led
and orchestrated, which support the organizational change currently taking place at the State of Oregon.
Achievements as Sr. Policy Adviser/Director, Affirmative Action, Diversity & Inclusion, Immigration
Strategic System-Wide Transformation
 Reframed the name of the office and Biennial Affirmative Action Report to include Diversity & Inclusion.
 Created the Governor’s Agency Director Diversity & Inclusion Kitchen Cabinet. This was a leadership platform
of 30 state agency directors chaired by the Governor that met periodically to discuss and review the agency
mission, function and goals and aligning them with the Diversity & Inclusion discipline.
 Created and implemented the Governor’s Diversity & Inclusion biweekly newsletter that engaged and grew to
over 2,000 recipients.
 Revitalized the annual State of Oregon Diversity Conference by aligning it with Diversity & Inclusion and the
Governor’s Kitchen Cabinet. This resulted in increasing agency sponsorship from 7 to 25 and increasing
attendance to two days of sold out participation at the Salem Convention Center. The last four years average
attendance by employees from across the state has been approximately 1,800-2000.
Workforce Diversity: Recruitment and Retention
 Increased the workforce diversity, i.e., protected classes, of the Governor’s Office from 14% to 29%.
 Increased the workforce diversity with the Oregon State Police sworn officer unit by increasing the protected class
hires from 9% to 35% within 18 months.
 Increased the workforce diversity of 38,000 employees at the State of Oregon by 2%; increasing racial & ethnic
minorities from 12.5% to 14.5% of the total workforce.
 Established the vision and orchestrated the policy & political strategy for the bill passage of restoring driver cards
to Oregon’s undocumented residents.
Policy and Advocacy for Equity-Focused Issues
 Facilitated and coordinated the political strategy for the bill passage of Tuition Equity for Oregon’s
undocumented residents.
 Facilitated an administrative rule change by the Oregon State Police to use the Mexican Matricula Card as a form
of identification on routine police stops.
 Facilitated an administrative rule at Department of Motor Vehicles to allow Deferred Action residents to apply for
a limited Oregon Driver Card.
 Facilitated a collaborative and aligned policy vision for the Governor’s Oregon Advocacy Commissions. Their
new strategy on persuading state agencies to enter into joint policy research internships resulted in a value add
orientation that has led to a four-fold increase in their biennial budget.

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Director, Diversity and Inclusion, Oregon State Bar (OSB), Tigard, OR May 2008 – Jan 2011
As the Director for Diversity and Inclusion at the OSB, I was responsible for leading and implementing a system-wide
vision and strategic plan for the OSB that increased diversity from the bar to the bench within Oregon. In this role I
led, managed, staffed and served as the liaison for the OSB to all stakeholder groups on multiple initiatives that
supported the over-arching goal of increasing Diversity and Inclusion within the OSB. Additionally, I provided
advocacy and leadership for founding the first ever nationally based association for diversity practitioners within the
legal profession, known as the Bar Association Diversity Professionals Network.
Achievements as Director, Diversity and Inclusion
 Re-established and advanced goodwill between OSB Board of Governors and minority bar stakeholder groups.
 Created and implemented a new OSB Mission Statement, Value Statements and Programmatic Goals reflective
and inclusive of Diversity.
 Led and managed a $500,000 program budget from a $34,000 budget shortfall, to a $100,000 surplus in two
years.
 Developed and implemented a fundraising plan for the recruitment and retention of minority attorneys which led
to an increase of funds raised by 375%, from $14,000 to $52,000 on an annual basis.
 Stabilized and re-configured several policy and administrative components and functions of the Affirmative
Action Program.
 Served as advisor and provided leadership and guidance on Diversity and Inclusion to OSB staff.
 Developed and implemented a new undergraduate educational pipeline initiative with Portland State University.
 Created and presented Diversity Curriculum for Continuing Legal Credit for Lawyers within Oregon and
nationally.
 Developed and established a community outreach and engagement plan for the OSB and Board of Governors that
included partnership with community based organizations like the Urban League, Hispanic Metropolitan Chamber
of Commerce, Native American Chamber of Commerce, Japanese American Citizen League, Immigrant and
Refugee Community Organization and Disability Rights Oregon.
Executive Manager, Office of the Secretary of State, State of Oregon. Salem, OR August 2003 - July 2007
Help America Vote Act (HAVA), Elections Division, Office of the Secretary of State (SOS)
HAVA was historic and sweeping national election reform whose goal was to update and streamline electoral system
processes and procedures, improve voter accuracy and accountability, increase voter accessibility, and ultimately
restore the public’s confidence and faith in this nation’s deteriorating electoral system. As the HAVA Manager, I
served in a key leadership role for implementing and guiding throughout Oregon these unprecedented policy
initiatives and was responsible for all managerial and leadership aspects of the Act. Additionally, I developed local,
statewide and national partnerships and established advisory committees from these stakeholder groups to identify
collaborative initiatives that would help us achieve the outlined goals and mandates. As HAVA spokesperson, I
fielded all inquiries from local, state and federal government officials, the media and the general public.
Achievements as Help America Vote Act Manager
 Led the launch, creation, development, implementation, management, measurement and evaluation of all policy
and programs in Oregon related to HAVA.
 Led the market research and evaluation of the elections industry in Oregon.
 Led the creation, development, implementation, management, reporting and performance evaluation of the
Oregon Election Strategic Plan for state government and for all 36 counties statewide.
 Created an office responsible for the administration and daily operation of HAVA; including the hiring and
supervision of staff, daily fiscal management and meeting federal reporting requirements, and providing oversight
and consultation on policy strategy, administrative directives and program initiatives.
 Chaired and managed a Congressionally Approved Steering Committee that served as an advisory policy body to
Secretary of State Bill Bradbury.

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 Differentiated budget allocations for $36 Million in federal funds among the various programs based on the
Oregon Election Plan, stakeholder input and feedback, performance management and project evaluations.
 Created targeted marketing and service technology initiatives to assist historically disenfranchised populations
including the disability community, Limited English speakers, and young voters.
 Implemented all HAVA mandates on targeted timelines and per budget requirements, establishing Oregon as a
recognized national leader for HAVA implementation, innovation and compliance.
Executive Manager, State of Oregon. Salem, OR August 1999 - August 2003
Executive Recruitment & Diversity, Department of Administrative Service (DAS)
As the Executive Recruitment and Diversity Manager, my primary responsibilities included; managing and leading
statewide policy and implementation of initiatives regarding recruitment, workforce development and diversity and
inclusion, managing the recruitment, hiring and retention programs for all agency heads in state government, and
serving as the liaison to Governor Appointed Boards and Commissions for Executive Search. Additionally, I
developed and expanded external stakeholder relationships with ethnic and diverse communities to meet and sustain
statewide program goals.
Achievements as Executive Recruitment and Diversity Manager
 Led and implemented numerous executive recruitment, hiring and retention processes, procedures and programs.
 Advised the Office of the Governor and the Governor’s Director for Affirmative Action on a daily basis on all
policy issues and strategy related to recruitment, workforce development and diversity and inclusion.
 Collaborated with agency directors, managers and exempt staff to develop and implement initiatives and trainings
regarding, career development, diversity and inclusion, employee retention, and cultural competency.
 Developed a diverse applicant pool and equitable and fair process for agency director recruitments by establishing
and implementing multiple diversity recruitment policies and procedures.
 Facilitated career coaching, transition and outplacement resources, mentorship and mock interviews to both
employees and prospective employees to improve workforce development and candidacy excellence.
 Established service technology programs such as the “State of Oregon Diversity List Serve,” resulting in
increased workforce diversity and cultural competency in state government.
 Increased the Professional and Managerial Internships in State Government Program for minority college students
from one financial sponsoring university to four.
 Increased student internships to 45 placements statewide on an annual basis.
 Expanded the readership of the quarterly electronic newsletter “State of Oregon Diversity Calendar” outside of
state government to federal and local government and local community partners.
 Implemented multiple short and long-term workforce development policy initiatives to expand services to
Oregon’s Limited English Proficient Population.
Executive Manager, State of Oregon. Salem, OR April 1997 - September 1997
Multi-Cultural Communications Program, Office of the Director, Department of Consumer Business Services (DCBS)
As the Multi-Cultural Communications Program Manager, I was responsible for leading the creation and
establishment of the first ever state governmental policy and program aimed at not only identifying the cause, but
mitigating the spiraling increased 5-year trend of accidental deaths and on-the-job injuries of the Limited English
Proficient Workforce in Oregon. Through project and stakeholder management, we successfully developed and
implemented a long-term mitigation plan for implementation.
Achievements as Multi-Cultural Communications Program Manager
 Examined the DCBS service delivery system (focusing on Workers’ Compensation and Occupational Safety and
Health Division), the Limited English Proficient Workforce, and the accessibility and communication barriers
encountered by this population.
 Identified and developed an advisory committee of internal and external stakeholders representing disparate and
competing interests to define, manage, measure and evaluate the program vision and goals.

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 Created, developed and implemented a “Spanish Language Strategic Plan” that included the translation into
Spanish of all principal documents and materials relating to training and educational programming, reporting
procedures, forms, claims processing and public education campaigns.
 Designed and implemented multiple policies, programs and initiatives to integrate culturally competent services
to Limited English Proficient individuals and to increase workplace safety.
 Increased the hiring of bilingual staff throughout the agency to improve customer service.
 Established training programs on diversity, cultural competency and service delivery.
 Increased and reformulated partnerships with non-profit, health, environmental, and business entities to develop
culturally competent services.
 Conducted work site visitations including farms, production and construction sites, manufacturing, and restaurants
to collect data, assess, and evaluate delivery systems.
 Program policies and initiatives increased culturally competent service delivery and reduced accidental deaths and
on the job injuries from this workforce segment, saving the State of Oregon and Oregon taxpayers millions of
dollars.
Purchasing Officer, Supplier Diversity, State of Oregon. Salem, OR February 1996 – April 1997
Purchasing Division, Department of Administrative Services (DAS) January 1994 - June 1995
As the Purchasing Officer, Supplier Diversity, I managed state government procurement requests, processes and
procedures. I also provided expert advice and conferred with state agencies, vendors and manufacturers concerning
specifications, testing methods, product availability and manufacturing processes. Primary duties included advising on
procurement and contracting law, conducting market research, developing supplier diversity initiatives, initiating bid
invitations, evaluating purchase requests, examining proposals, and rating and awarding contracts.
Achievements as Purchasing Officer, Supplier Diversity
 Responsible to more than 100 agencies, small boards and commissions for procurement management and
services.
 Designed and facilitated multiple purchasing workshops and training programs.
 Expanded and increased targeted business opportunities and contracts with the minority vending community and
the Qualified Rehabilitation Facilities.
Coordinator, Career Programs and Diversity Outreach, State of Oregon. Salem, OR June 1995 - February 1996
Recruitment and Career Services, Department of Administrative Services (DAS)
As Coordinator for Career Programs and Diversity Outreach, I served as the primary liaison to all state government
human resources personnel for coordination and implementation of programs and initiatives related to recruitment,
retention, workforce development, career services, diversity and inclusion, and cultural competency.
Achievements as Career Programs and Diversity Outreach
 Created new curriculum and delivered career development training.
 Developed and facilitated trainings on state hiring procedures, application process, and advised prospective
employees on careers at the State of Oregon.
 Expanded and managed the mentorship and outplacement programs for state government.
 Increased and expanded outreach initiatives to student populations and minority communities.
 Coordinated the development of culturally competent workforce development initiatives.
Financial Services Officer, Bank of America. Milwaukie, OR September 1989 - January 1994
Milwaukie Office, Retail Services
As Financial Services Officer, I served as the Assistant Manager for sales and daily operations of a financial services
office. This included the supervision and management of 14 full-time staff and core deposits of $28 million.
Achievements as Financial Services Officer

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 Assisted in the management and growth of a $28 million financial services office.
 Developed and increased financial sales, including; checking, savings, loans, and investment accounts.
 Expanded customer service excellence, minority business development and Community Reinvestment.
OTHER RELATED PROFESSIONAL EXPERIENCES
Adjunct Faculty, Portland State University, Salem Center. Salem, OR August 2000-May 2002
School of Extended Studies, Community Conversations
 Designed and delivered curriculum for courses focused on race and ethnicity related to American political culture
 Presented and facilitated educational research to increase participant’s knowledge and critical thinking
 Assigned, reviewed, and evaluated assignments, participation, and overall student performance
Graduate Fellow, Institute for Recruitment of Teachers, Andover, MA/New York University (NYU) New York, NY
Office for African American, Latino and Asian American Student Services (OASIS) September 1997-May 1999
 Fostered and promoted an inclusive campus climate and a culture of acceptance and tolerance throughout the NYU
institution and community
 Designed and presented workshops, coordinated activities, advised, and supervised program interns in an effort to
enrich the student development and learning experience on campus
 Developed and implemented the OASIS Leadership, OASIS 3-Tier Mentorship and Career Service Programs to
increase recruitment, retention and graduation of students
 Served as a Lobby Representative to New York State Government and Congress, Office of the President, NYU
PROFESSIONAL MEMBERSHIPS & AFFILIATIONS
 Member, Salem Human Resource Management Association 2012 - Present
 Member, Bar Association Diversity Professionals Network 2010 - 2011
 Member, Oregon Women Lawyers 2008 - 2011
 Member, American Bar Association 2008 - 2011
 Member, National Association of Bar Executives 2008 - 2011
 Member, Society of Human Resource Management 2007 - Present
 Member, Portland Human Resource Management Association 2007 - 2011
 Member, Oregon Native American Chamber of Commerce 2007 - Present
 Member, Philippine American Chamber of Commerce of Oregon 2007 - Present
 Member, Say, Hey! 2003 - Present
 Member, Breakfast of Champions 2003 - Present
 Member, National Association of Election Officials 2003 - 2007
 Member, Oregon Association of County Clerks 2003 - 2007
 Business Partner, Lane Independent Living Association 2003 - 2007
 Business Partner, Oregon Health Care Association 2003 - 2007
 Business Partner, Immigrant and Refugee Community Organization 2003 - 2007
 Member, Partners In Diversity 2002 - Present
 Member, Oregon-Mexico Health Professional Exchange Steering Committee 2002 - 2003
 Member, Salem-Keizer School District “Diversity Welcome Wagon” 2000 - 2003
 Founder, “Social Stepper Oregon” 2000 - 2003
 Member, Former President, Oregon State Hispanic Employee Network 1999 - 2007
 Member, Oregon State Personnel Management Association 1999 - 2003
 Member, Blacks In Government 1999 - 2003
 Member, Oregon State Purchasing Association 1994 - 1996
 Member, Minority Business Opportunity Committee 1994 - 1996, 2007
 Member, Portland Metropolitan Hispanic Chamber 1993 - Present
 Member, Oregon Association of Minority Entrepreneurs 1991 - 1996

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COMMUNITY SERVICE & AWARDS
 Diversity Spirit Award, City Career Fair Productions & The Diversity Recruiters Network.org 2014
 Service Leadership Award, Driver Cards for Undocumented Residents, CAUSA 2013
 Board Member, Oregon League of Minority Voters 2012 - 2014
 Task Force Member, Latina/o Student Success, Portland State University 2010
 Council Chair, Pastoral Council, St. Cyril Catholic Church, Wilsonville, OR 2007 - 2010
 Recipient, Pioneer Award, Help America Vote Act, Office of Secretary of State Bill Bradbury 2006
 Recipient, Educational Equity Opportunity Program (EEOP) Leadership Award, PSU 2005
 Recipient, Portland State University, Chicano Latino Studies Program Leadership Award 2003
 President & Board Director, Portland-Guadalajara Sister City Association 1999 - 2003
 Recipient, OASIS Leadership Award, New York University 1999
 Director & Co-Founder, Oregon Latino Voter Registration Education Project 1994 - 2002
 Recipient, State of Oregon Purchasing Team Award, State of Oregon 1995
 Member, Youth Employment and Empowerment Program Steering Committee 1994 - 1996
 President & Board Director, Miracle Theater/”Milagro” 1993 - 1997
 Recipient, State Underrepresented Minority Scholarship, PSU 1991
 Minority Representative, Governors Commission on Higher Education 1990
 Graduate, Leadership Institute, Oregon Council for Hispanic Advancement 1990
EDUCATION
 Master of Arts, Higher Ed. Administration, New York University, New York, NY 1999
 Educational Fellowship, Institute for Recruitment of Teachers, Phillips Academy, Andover, MA 1997
 Bachelor of Arts, Sociology, Portland State University, Portland, OR 1992
PRESENTATIONS, TRAININGS AND SPEAKING ENGAGEMENTS
 Diversity & Inclusion Training, Bureau of Land Management, Portland, OR March 2015
 Diversity & Inclusion/Affirmative Action Training, Oregon State Personnel Management Association August 2014
 Diversity & Inclusion/Cultural Competence Training, SHRM Willamette Valley Chapter, Albany, OR July 2014
 Diversity & Inclusion/Cultural Competence Training, Oregon State Financial Management Association April 2013
 Keynote Speaker, 40th
Anniversary Gala, Centro Cultural de Washington County, Hillsboro, OR November 2012
 Keynote Speaker, 40th
Anniversary/Latino Heritage Night, Centro Latino Americano, Eugene, OR October 2012
 Diversity & Inclusion/Cultural Competence Training, SHRM Salem Chapter, Salem, OR March 2012
 Speaker, Living the Dream Service, Vancouver Avenue First Baptist Church, Portland, OR January 2012
 Speaker, 40th
Anniversary Gala, Oregon Child Development Coalition, Portland, OR October 2011
 Speaker, Hispanic Heritage Month Breakfast, Salem, OR September 2011
 Diversity & Inclusion/Affirmative Action Training, Oregon State Personnel Management Association July 2011
 Speaker, MLK Keep the Dream Alive, Highland Cristian Center, Portland, OR January 2011
 Master of Ceremonies, National Association for the Advancement of Colored People, Portland, OR October 2010
 National Panelist, Bar Association Diversity Professionals Network, “What are we doing now? – Taking stock of our
current diversity efforts,” San Francisco, CA April 2010
 Speaker, Living the Dream Service, Vancouver Avenue First Baptist Church, Portland, OR January 2010
 Diversity/Cultural Competency Training, American Bar Association, “It is a Small World After All – Cross Cultural
Competency for Business Lawyers,” Vancouver, BC April 2009
 Diversity/Cultural Competency Training, Oregon State Bar, “Diversity and Multiculturalism in the Legal Profession-
Now and In the Future,” Multiple Trainings, Statewide 2008 - Present
 Panelist, PSU, EOP Career Panel, “Career Strategies After Graduation”, Portland, OR April 2007
 Keynote Address, 2nd
Annual Oregon TRIO Student Leadership Conference, “Taking the LEAD:
Learning, Encouraging, Advocating & Demonstrating”, U of O, Eugene, OR April 2006
 Keynote Address, PSU, Bridges Educational Leadership Weekend, “Service Learning”, Portland, OR October 2004
 Diversity/Cultural Competency Presentation, Providence Health System – Hispanic Heritage Month,
“After the Latino Explosion: Realities, Myths & Opportunities”, Portland, OR October 2004
 Diversity/Leadership Presentation, Oregon State Hispanic Employee Network,

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State of Oregon, “Networking for Success”, Salem, OR April 2004
 Keynote Address, OSU, Noche Caliente, Mezo-American Student Union,
“Reflections On My Life’s Journey & Turning Points”, Corvallis, OR January 2004
 Diversity/Cultural Competency Presentation, US Army Corps of Engineers - Hispanic Heritage
Month, “After the Latino Explosion: Realities, Myths & Opportunities”, Portland, OR October 2003
 Keynote Address, Kaiser Permanente Diversity Committee Kick-Off, “Recognizing the Business
Case for Diversity”, Portland, OR May 2003
 Diversity/Cultural Competency Training, Division of State Lands, State of Oregon, “Diversity and
Respectful Workplace Training”, Salem, OR April 2003
 Diversity/Cultural Competency Training OHSU Health & Science Conference,
“The Progression of Diversity in Health Care and Medicine”, Portland, OR November 2002
 Diversity/Cultural Competency Training,, Northwest Food Safety & Sanitation Workshop, WSU &
Northwest Food Processors Association, “Training the Multi–Lingual Workforce, Portland, OR October 2002
 Diversity/Cultural Competency Training “Intercultural Communication in Health Care Services”, OHSU
Graduate Student Organization, Portland, OR September 2002
 Master of Ceremonies, Minority Enterprise Development Week Luncheon, Portland, OR September 2002
 Diversity/Cultural Competency Training, State Farm Insurance Regional Training Center, “This
Ain’t Mayberry Anymore – Recognizing Diversity and Building the Business Case” Salem, OR March 2002
 National Panelist, Women Vote 2002 Best Practices and Strategies, Los Angeles, CA February 2002
 Presentation, Oregon Minority Summit, Association of Affirmative Action Conference,
“Diversity Strategies at the State of Oregon”, Wilsonville, OR January 2002
 Presentation, Oregon Youth Authority, Reflecting on Community and Making it Better, Salem, OR September 2001
 Diversity/Cultural Competency Training YMCA Diversity Conference, “Diversity Trends and
Building Cultural Competence in a Changing Workforce Environment”, Willamette U., Salem, OR July 2001
 Diversity/Leadership Training, Oregon Commission on Hispanic Affairs Leadership
Conference, University of Oregon, “Networking for Success”, Eugene, OR June 2001
 Presentation, Si Se Puede Annual Cesar Chavez Conference, University of Portland, Chiles Center,
“Community Empowerment by Exercising Your Vote”, Portland, OR April 2001
 Presentation, Oregon Minority Summit, Association of Affirmative Action Conference,
“Diversity Strategies at the State of Oregon”, Wilsonville, OR January 2001
 National Panelist, United States Hispanic Leadership Institute, “Building Leadership in Your
Community”, Chicago, Ill. October 2000
 Diversity/Cultural Competency Training, Latina Empowerment Conference, Latina Enterprises,
“Identifying Strategies for Career Advancement in the New Service Economy”, Wilsonville, OR August 2000
 Presentation, Oregon Council for Hispanic Advancement Leadership Institute, PCC,
“Educational Excellence and Community Empowerment”, Portland, OR May 2000
 Presentation, Multi-Cultural Communications Steering Committee, DCBS, State of Oregon,
“Understanding How Cultural Competency Benefits Service Delivery”, Salem, OR October 1999
 Presentation/Training, Oregon Association of Minority Entrepreneurs Annual Contracting Workshop,
“How to do Business with the State of Oregon”, Portland, OR October 1994