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Chris Marsden, 
Oxford 
16 September 2014
Much updated from my book 
with Oxford’s Ian Brown: (2013) 
Regulating Code, MIT Press 
Brown (2012) Privacy attitudes, 
incentives and behaviours 
https://www.slideshare.net/blogzilla 
/privacy-attitudes-incentives-and-behaviours"
Did privacy not exist in primitive villages? 
Is privacy a feature of shame? 
Is the walled garden the physical 
manifestation of privacy? 
Is privacy an Oriental construct based on 
patriarchy?
Not least through 
its inverse: the 
Panopticon 
Bentham claimed 
privacy was 
surrendered by 
illegality
Every American law student learns Lord 
Camden in the first week: 
‘there is no law in this country to justify the 
[police] in what they have done; 
if there was, it would destroy all the comforts of 
society, for papers are often the dearest 
property any man can have.’
Benjamin Franklin colonial Postmaster General 
Leaked letters by Massachusetts Lt. Governor 
Thomas Hutchinson 
to Thomas Whatley, Prime Minister’s assistant: 
“For colonists to enjoy the same rights as 
English subjects, an abridgement of what are 
called English liberties might be temporarily 
necessary.” 
Franklin dismissed & censured by Solicitor 
General 
And never heard of again….?
“The shift from sailing ships to 
telegraph was far more radical than 
that from telephone to email” 
- Noam Chomsky 
“The American father is never seen in 
London. He passes his life entirely in 
Wall Street and communicates with his 
family once a month by means of a 
telegram in cipher” – Oscar Wilde
We used to call our undergrads 
the ‘Napster generation’ 
36,000,000 broadband in 2000 
Precursor to 
YouTube/Facebook/ 
MySpace/Torrent label
Born c.1980-2000 
Grew up with Internet (in the US at least) and 
computer games 
Entire university and adult life as 
email/IM/Twitter/Skype users 
Pew Research Center March 2014: 
"Millennials in adulthood" are "detached from 
institutions and networked with friends“ 
Confirms findings of Wellman (2012) Networked
. Until this situation has changed, this 29th 
state must be our number one concern”
Andrus Ansip (58), Oettinger (61), Vestager (46) 
Estonia, Germany, Denmark 
New Schleswig-Holstein question? 
Note the answer of Lord Palmerston to the last? 
Only 3 people know the answer…. 
None with much previous Internet knowledge 
Vestager probably knows most about Internet policy 
http://www.nytimes.com/2014/09/11/business/international/eu-antitrust- 
enforcer-will-be-margrethe-vestager.html?_r=0 
Ansip hopefully picked up a lot through Skype etc. 
Oettinger anti-Google, pro-BigTelcos: 
http://www.ft.com/cms/s/0/a97527e2-3903-11e4-9cce- 
00144feabdc0.html?hpt=ibu_bn4&siteedition=uk#axzz3DNFAFKza
Presented at 26th Human Behaviour and 
the Evolution of Society conference 
Workshop on Internet and Evolution of 
Society 
Prof. Chris Marsden 
University of Sussex School of Law
European key policy concept for Internet users: 
Producer + consumer + citizen 
Rights to use and protect their data 
Rights to fair information, goods, services 
EU Code of Online Rights (2012) 
Directive on Consumer Rights 2011/83/EU 
http://eur-lex.europa.eu/legal-content/ 
EN/TXT/PDF/?uri=CELEX:32011L0083&rid=1 
Rights to privacy, property, freedom of speech 
Charter of Fundamental Rights (2009) 
Towards prosumer law?
Not a new phenomenon 
Pen friending via email from 1980s (+ spam) 
MUDs playing online games 1990 
Rise of GeoCities and blogging late 1990s 
World of Warcraft + MMORPGs 2000 
Web2.0 rise of MySpace, SecondLife, Orkut 
Broadband: Facebook, Skype, Twitter, Google+ 
See work of Barry Wellman from 1980s 
But what is different – 
Ubiquity, big money, wider public policy interest 
Obama the Facebook President 
Twitterati?
Facebook (FBK) a billion users 
Baidu 800,000,000 
Skype 600,000,000 
Google 2,000,000,000 
Mergers: 
FBK-Instagram 
FBK-WhatsApp 
MSFT-Skype 
Google-many
Avoid AOL, News Corp, Microsoft, Yahoo! decline 
Tricky task –buying emerging market leaders 
‘Curse of AOL’ – eWorld, Netscape, Bebo 
Yahoo! – GeoCities, Flickr 
News Corp – MySpace 
Microsoft – Hotmail, cable firms 
FBK – Instagram, WhatsApp, 3rd party games 
Teenage reaction: “I used those apps because they 
weren’t Stalkbook!” That’s why they move to SnapChat 
etc…
Why? WhatsApp is ‘free’ 
500m users 
50bilion daily messages 
Facebook IM client specific to mobile 
1. So why are FBK buying WhatsApp? 
2. Is there a market for free messages? 
3. Is Facebook a monopoly? 
Answers: No, No, No – say “experts” 
Who owns the experts?
Facebook 
Google 
Twitter 
Baidu 
Vkontakte 
Skype
US companies 
Facebook 
Google 
Microsoft 
US privacy policy – no generic law 
Unlike European Directive(s) 
European regulation – Ireland, Luxembourg 
Dublin location – sales tax, regulation, corp. tax 
Lux – eBay + Skype 
World’s least competent privacy regulators? 
Portarlington 30 people, Lux 13
To NSA 
To advertisers 
To employers 
To friends 
To your future
Not so much…ironically required by https 
encryption default 
Who do they target? Those using encryption 
esp. TOR 
‘If you have nothing to hide, you have nothing 
to fear’ 
‘Metadata isn’t real data’ 
Be quiet, peasants!
Personal data is NOT metaphorical oil in digital 
economy 
unless bodies have seeped into the sediment. 
Personal data accumulate with our treks into 
cyberspace 
Better metaphor is silk, 
woven into tapestry of online personality. 
Potential to move beyond a caterpillar-like role as 
a producer of raw silk 
Ability to regenerate into a butterfly or moth?
Billions weaving of prosumer-created sites 
Silk created tapestries: 
Wikipedia, FBK and MySpace 
Arguably loss of ownership led MySpace decline 
Prosumer boycott led by those preferring 
control of own data 
cocooned in own personal form: chrysalis or pupae
Widespread regulation of social networking 
Including in US – Federal Trade Commission 
European Court cases – both data retention and deletion 
European Parliament pressure on PRISM post-Snowden 
National regulators on cloud, Streetview and others 
European Data Protection Supervisor pressure on merger 
cases – competition law – conference 2 June
MySpace accounts 
Hotmail accounts 
Friendster 
Bebo 
SecondLife 
Orkut? 
Individuals stop use – accounts are zombies?
Not sufficient to permit data deletion 
as that only covers the user’s tracks. 
Interconnection and interoperability, 
more than transparency and 
theoretical possibility to switch. 
Prosumers interoperate to permit social exit 
Lower entry barriers -> increased consumer welfare
Human rights concerns become more critical, 
reflecting the mass adoption of the Internet in 
countries with serious democratic deficits, 
notably in the Middle East and North Africa 
concerns far predate the Arab Spring of 2011 
Regulatory debate well rehearsed in US & 
Europe since birth of the commercial Internet.
Balances against other fundamental rights, 
privacy 
freedom from racial discrimination or violence threats, 
rights to private property including copyright 
torts such as defamation and trespass in private law 
Boyle (2001) condemned Chinese censorship 
And US 1st Amendment promiscuous hate speech 
“new efforts to establish codes of conduct about 
harmful content on . . . this marvellous medium.”
Information 
giants cooperate 
with government to 
share our data 
• Legal procedures in 
place 
• Snowden & Greenwald 
told us: 
• Informal cooperation 
• UK took 1 day to pass: 
• DRIP Act 2014!
September 10: 
DG COMP: Almunia refers proposed Google 
settlement back for refinement 
October: 
DG COMP: Phase 2 investigation into 
Facebook/WhatsApp merger? 
October: 
VP Digital: persuading Council of Ministers to adopt 
new Data Protection Regulation? 
January-March 2015: 
VP Digital must produce investment plan and new 
Digital Single Market proposal
How does this affect competition policy? 
Are there 50 ways to leave your online lover? 
Network effects 
Silk roads of privacy & anonymity 
Competition law 
FBK + Google permanent monopolies? 
Privacy rules as social exit barriers?
1. Why do social networks decline? 
1. MySpace/Bebo/Orkut/Friends Reunited 
2. Is the visceral nature of offline social networking 
responsible for success online 
1. dating sites approximate strong human contact better: 
Grindr, Tindr – Twitter? 
3. Bad coding, European data protection and a more 
aspirational demographic 
1. Facebook v. MySpace/Bebo 
4. ASmallWorld was Eurotrash Facebook and failed? 
Weinstein’s brush with social networking failure: 
http://gawker.com/5381040/harvey-weinstein-finally-sells-myspace- 
for-millionaires
Economics and law are not enough 
Computer science also needs help 
How do we assess zombie networks? 
Visceral durablity and/or temporary 
elements of human sociality online 
Economics of visceral? 
Social psychology of visceral? 
Evolutionary neuroscience of visceral?
1. Personally identifiable data 
EU Data Protection Directive EC/95/46 
Ethics of personal data collection 
User informed consent and reuse 
2. Proprietary data 
The unknown unknowns 
Networks not shy about leaking: 
Infamous Cornell study
“Prof. Hancock and Guillory did not participate in 
data collection [nor] have access to user data. 
“Their work was limited to: 
initial discussions, 
analyzing the research results and 
working with Facebook to prepare paper 
“Experimental Evidence of Massive-Scale Emotional 
Contagion through Social Networks,” Proceedings of 
National Academy of Science-Social Science.
“Because the research was conducted 
independently by Facebook and 
Professor Hancock had access only to results 
not to any individual, identifiable data at any time 
CU Institutional Review Board concluded that 
he was not directly engaged in human research 
and that no review by the Cornell Human Research 
Protection Program was required.” 
 http://mediarelations.cornell.edu/2014/06/30/media-statement- 
on-cornell-universitys-role-in-facebook-emotional- 
contagion-research/
“Computer scientists are simply not equipped to 
evaluate the legality of research they perform, 
“It is important that researchers seek the 
assistance of qualified legal experts as they 
design studies. 
“Program committees should require that the 
researchers identify the legal expert, and 
independently contact the named legal expert 
in order to verify that they do indeed believe that the 
researchers' study did not violate the law.” 
EU law often involved – US lawyers competent? 
Soghoian, C (2012) Enforced Community Standards For 
Research on Users of the Tor Anonymity Network, 
Lecture Notes in Computer Science Volume 7126, pp 146-153
Report to UN General Assembly (La Rue 2011) 
regional HR bodies (Council of Europe) best 
practices: filtering but no harming free expression 
 Viviane Reding, European Commission vice president: 
“Copyright protection can never be a justification 
for eliminating freedom of expression or 
information 
Art.17 (2) v. Art.11(1) EU Charter of Fundamental Rights 
Blocking the Internet is never an option”

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Privacy, social networks and EU policy

  • 1. Chris Marsden, Oxford 16 September 2014
  • 2. Much updated from my book with Oxford’s Ian Brown: (2013) Regulating Code, MIT Press Brown (2012) Privacy attitudes, incentives and behaviours https://www.slideshare.net/blogzilla /privacy-attitudes-incentives-and-behaviours"
  • 3. Did privacy not exist in primitive villages? Is privacy a feature of shame? Is the walled garden the physical manifestation of privacy? Is privacy an Oriental construct based on patriarchy?
  • 4.
  • 5. Not least through its inverse: the Panopticon Bentham claimed privacy was surrendered by illegality
  • 6. Every American law student learns Lord Camden in the first week: ‘there is no law in this country to justify the [police] in what they have done; if there was, it would destroy all the comforts of society, for papers are often the dearest property any man can have.’
  • 7. Benjamin Franklin colonial Postmaster General Leaked letters by Massachusetts Lt. Governor Thomas Hutchinson to Thomas Whatley, Prime Minister’s assistant: “For colonists to enjoy the same rights as English subjects, an abridgement of what are called English liberties might be temporarily necessary.” Franklin dismissed & censured by Solicitor General And never heard of again….?
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. “The shift from sailing ships to telegraph was far more radical than that from telephone to email” - Noam Chomsky “The American father is never seen in London. He passes his life entirely in Wall Street and communicates with his family once a month by means of a telegram in cipher” – Oscar Wilde
  • 15. We used to call our undergrads the ‘Napster generation’ 36,000,000 broadband in 2000 Precursor to YouTube/Facebook/ MySpace/Torrent label
  • 16. Born c.1980-2000 Grew up with Internet (in the US at least) and computer games Entire university and adult life as email/IM/Twitter/Skype users Pew Research Center March 2014: "Millennials in adulthood" are "detached from institutions and networked with friends“ Confirms findings of Wellman (2012) Networked
  • 17.
  • 18. . Until this situation has changed, this 29th state must be our number one concern”
  • 19. Andrus Ansip (58), Oettinger (61), Vestager (46) Estonia, Germany, Denmark New Schleswig-Holstein question? Note the answer of Lord Palmerston to the last? Only 3 people know the answer…. None with much previous Internet knowledge Vestager probably knows most about Internet policy http://www.nytimes.com/2014/09/11/business/international/eu-antitrust- enforcer-will-be-margrethe-vestager.html?_r=0 Ansip hopefully picked up a lot through Skype etc. Oettinger anti-Google, pro-BigTelcos: http://www.ft.com/cms/s/0/a97527e2-3903-11e4-9cce- 00144feabdc0.html?hpt=ibu_bn4&siteedition=uk#axzz3DNFAFKza
  • 20. Presented at 26th Human Behaviour and the Evolution of Society conference Workshop on Internet and Evolution of Society Prof. Chris Marsden University of Sussex School of Law
  • 21. European key policy concept for Internet users: Producer + consumer + citizen Rights to use and protect their data Rights to fair information, goods, services EU Code of Online Rights (2012) Directive on Consumer Rights 2011/83/EU http://eur-lex.europa.eu/legal-content/ EN/TXT/PDF/?uri=CELEX:32011L0083&rid=1 Rights to privacy, property, freedom of speech Charter of Fundamental Rights (2009) Towards prosumer law?
  • 22. Not a new phenomenon Pen friending via email from 1980s (+ spam) MUDs playing online games 1990 Rise of GeoCities and blogging late 1990s World of Warcraft + MMORPGs 2000 Web2.0 rise of MySpace, SecondLife, Orkut Broadband: Facebook, Skype, Twitter, Google+ See work of Barry Wellman from 1980s But what is different – Ubiquity, big money, wider public policy interest Obama the Facebook President Twitterati?
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Facebook (FBK) a billion users Baidu 800,000,000 Skype 600,000,000 Google 2,000,000,000 Mergers: FBK-Instagram FBK-WhatsApp MSFT-Skype Google-many
  • 28.
  • 29. Avoid AOL, News Corp, Microsoft, Yahoo! decline Tricky task –buying emerging market leaders ‘Curse of AOL’ – eWorld, Netscape, Bebo Yahoo! – GeoCities, Flickr News Corp – MySpace Microsoft – Hotmail, cable firms FBK – Instagram, WhatsApp, 3rd party games Teenage reaction: “I used those apps because they weren’t Stalkbook!” That’s why they move to SnapChat etc…
  • 30. Why? WhatsApp is ‘free’ 500m users 50bilion daily messages Facebook IM client specific to mobile 1. So why are FBK buying WhatsApp? 2. Is there a market for free messages? 3. Is Facebook a monopoly? Answers: No, No, No – say “experts” Who owns the experts?
  • 31.
  • 32. Facebook Google Twitter Baidu Vkontakte Skype
  • 33. US companies Facebook Google Microsoft US privacy policy – no generic law Unlike European Directive(s) European regulation – Ireland, Luxembourg Dublin location – sales tax, regulation, corp. tax Lux – eBay + Skype World’s least competent privacy regulators? Portarlington 30 people, Lux 13
  • 34. To NSA To advertisers To employers To friends To your future
  • 35.
  • 36. Not so much…ironically required by https encryption default Who do they target? Those using encryption esp. TOR ‘If you have nothing to hide, you have nothing to fear’ ‘Metadata isn’t real data’ Be quiet, peasants!
  • 37.
  • 38. Personal data is NOT metaphorical oil in digital economy unless bodies have seeped into the sediment. Personal data accumulate with our treks into cyberspace Better metaphor is silk, woven into tapestry of online personality. Potential to move beyond a caterpillar-like role as a producer of raw silk Ability to regenerate into a butterfly or moth?
  • 39. Billions weaving of prosumer-created sites Silk created tapestries: Wikipedia, FBK and MySpace Arguably loss of ownership led MySpace decline Prosumer boycott led by those preferring control of own data cocooned in own personal form: chrysalis or pupae
  • 40. Widespread regulation of social networking Including in US – Federal Trade Commission European Court cases – both data retention and deletion European Parliament pressure on PRISM post-Snowden National regulators on cloud, Streetview and others European Data Protection Supervisor pressure on merger cases – competition law – conference 2 June
  • 41. MySpace accounts Hotmail accounts Friendster Bebo SecondLife Orkut? Individuals stop use – accounts are zombies?
  • 42. Not sufficient to permit data deletion as that only covers the user’s tracks. Interconnection and interoperability, more than transparency and theoretical possibility to switch. Prosumers interoperate to permit social exit Lower entry barriers -> increased consumer welfare
  • 43. Human rights concerns become more critical, reflecting the mass adoption of the Internet in countries with serious democratic deficits, notably in the Middle East and North Africa concerns far predate the Arab Spring of 2011 Regulatory debate well rehearsed in US & Europe since birth of the commercial Internet.
  • 44. Balances against other fundamental rights, privacy freedom from racial discrimination or violence threats, rights to private property including copyright torts such as defamation and trespass in private law Boyle (2001) condemned Chinese censorship And US 1st Amendment promiscuous hate speech “new efforts to establish codes of conduct about harmful content on . . . this marvellous medium.”
  • 45.
  • 46. Information giants cooperate with government to share our data • Legal procedures in place • Snowden & Greenwald told us: • Informal cooperation • UK took 1 day to pass: • DRIP Act 2014!
  • 47. September 10: DG COMP: Almunia refers proposed Google settlement back for refinement October: DG COMP: Phase 2 investigation into Facebook/WhatsApp merger? October: VP Digital: persuading Council of Ministers to adopt new Data Protection Regulation? January-March 2015: VP Digital must produce investment plan and new Digital Single Market proposal
  • 48. How does this affect competition policy? Are there 50 ways to leave your online lover? Network effects Silk roads of privacy & anonymity Competition law FBK + Google permanent monopolies? Privacy rules as social exit barriers?
  • 49. 1. Why do social networks decline? 1. MySpace/Bebo/Orkut/Friends Reunited 2. Is the visceral nature of offline social networking responsible for success online 1. dating sites approximate strong human contact better: Grindr, Tindr – Twitter? 3. Bad coding, European data protection and a more aspirational demographic 1. Facebook v. MySpace/Bebo 4. ASmallWorld was Eurotrash Facebook and failed? Weinstein’s brush with social networking failure: http://gawker.com/5381040/harvey-weinstein-finally-sells-myspace- for-millionaires
  • 50. Economics and law are not enough Computer science also needs help How do we assess zombie networks? Visceral durablity and/or temporary elements of human sociality online Economics of visceral? Social psychology of visceral? Evolutionary neuroscience of visceral?
  • 51.
  • 52. 1. Personally identifiable data EU Data Protection Directive EC/95/46 Ethics of personal data collection User informed consent and reuse 2. Proprietary data The unknown unknowns Networks not shy about leaking: Infamous Cornell study
  • 53. “Prof. Hancock and Guillory did not participate in data collection [nor] have access to user data. “Their work was limited to: initial discussions, analyzing the research results and working with Facebook to prepare paper “Experimental Evidence of Massive-Scale Emotional Contagion through Social Networks,” Proceedings of National Academy of Science-Social Science.
  • 54. “Because the research was conducted independently by Facebook and Professor Hancock had access only to results not to any individual, identifiable data at any time CU Institutional Review Board concluded that he was not directly engaged in human research and that no review by the Cornell Human Research Protection Program was required.”  http://mediarelations.cornell.edu/2014/06/30/media-statement- on-cornell-universitys-role-in-facebook-emotional- contagion-research/
  • 55. “Computer scientists are simply not equipped to evaluate the legality of research they perform, “It is important that researchers seek the assistance of qualified legal experts as they design studies. “Program committees should require that the researchers identify the legal expert, and independently contact the named legal expert in order to verify that they do indeed believe that the researchers' study did not violate the law.” EU law often involved – US lawyers competent? Soghoian, C (2012) Enforced Community Standards For Research on Users of the Tor Anonymity Network, Lecture Notes in Computer Science Volume 7126, pp 146-153
  • 56. Report to UN General Assembly (La Rue 2011) regional HR bodies (Council of Europe) best practices: filtering but no harming free expression  Viviane Reding, European Commission vice president: “Copyright protection can never be a justification for eliminating freedom of expression or information Art.17 (2) v. Art.11(1) EU Charter of Fundamental Rights Blocking the Internet is never an option”