ESII presents its new satisfaction survey on tablets, QWESTEO. Easy, fast, fun and powerful, QWESTEO allows you to evaluate your customers’ satisfaction in real time at your points of sale. The questions are easily customizable and your customers can respond in one click. You get results and analysis reports continuously: you can thus better understand your customers’needs, improve your image and create a genuine relationship of trust with them. Ideal to evaluate a service (reception, customer service, quality, ...), a commercial campaign (product launch, promotional operation, ...) or a one-off operation, QWESTEO is an essential to complete the in-store customer journey.

1. Customer Satisfaction Surveys at the POS
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2. Surveys and market research online
The Qwesteo software takes you through every step:
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2
3
4
• Create questionnaire
• Collect responses
• Analyse responses in real time
• Publish and export results with
professional reports
30% click rate
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3. EASY TO USE
How would you rate:
your welcome on arrival?
FAST
FUN
ANALYSE CUSTOMER
SATISFACTION AT POINT
OF SALE IN REAL TIME
POWERFUL

4. OUR SERVICES
INTELLIGENT
QUESTION
ROTATION SYSTEM
INTERCONNECTED TOUCHSCREEN KIOSKS
How would you rate:
our prices?
How would you rate:
In-store advice?
How would you rate:
your welcome on arrival?
REAL TIME
Analyse responses and take
each new development into
account.
ANALYSIS REPORT
Customer
responses:
ANALYSIS AT POINT OF SALE
Kiosk 1
Kiosk 2
Kiosk 3
Kiosk 4

5. Example of a Qwesteo Survey
Company Name
Tablet 1
Tablet 2
Tablet
Questionnaire
1
Questionnaire
Questionnaire
2
Question 1
Tablet X
Question 2
Question X
Questionnaire
X
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6. Qwesteo: market research optimized using tablets
Intuitive: easily adapted to any audience
Easy to read
How would you rate:
Fast (Just click a smiley face)
Waiting time at the checkout?
Optimised, 3G/EDGE code
Touch the screen to provide feedback.
Conforms to data protection
standards (CNIL)
Customers are happy to
take part in your surveys
without any assistance.
1 customer = 1 click
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7. The hardware: a tablet tailored to your business needs
9.7 inch screen
Secure, reinforced and resilient screen, case & wiring
Integrated 3G connection
Optimised reception (dedicated antenna)
SFR or Orange 3G card included
Android (proprietary; virusless)
Auto-update
Remote control
Secured
Lightweight design means it is not bulky and fits in with all
environments (colour-customisable)
2 formats available; floor standing (1.2m) or desk size
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8. Fast, intuitive and easy to use
Interface access via browser
Create a questionnaire in just a few clicks
Change the questions remotely in real time
Activate questionnaires in real time
Tablets can be managed remotely
A highly
receptive tool.
No staff support
necessary.
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9. Easy-to-use interface for rapidly creating questions

10. Transfer questionnaires to a tablet in just one click

11. Automatic, in-depth analysis
Sophisticated pre-prepared reports automatically generated
Real-time data accessible online
Results filtered by store/sector/region/country for more in-depth
analysis
Reports can be shared with a simple hyperlink
Results are clear, relevant,
easy to read and analyze
for your business.
Your resources can be
efficiently managed: no
time is wasted
consolidating results.
Click here to see a sample report
on line
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13. Automatic, in-depth analysis
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14. Automatic, in-depth analysis
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15. Sophisticated analysis automatically created for you

16. Following up on tablet « health check » on Google Maps

17. Thank you
Contact
+33 467 070 010
info@esii.com
www.esii.com