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Hello
Our Story IN A NUTSHELL 
Zappos grows 
to $1B and 
becomes one 
of the best 
100 Companies 
to Work For 
HELLO ;] FROM DELIVERING HAPPINESS 
This is Tony Hsieh 
CEO of Zappos.com 
and co-founder of 
Delivering Happiness 
This is Jenn Lim 
CEO and co-founder of 
Delivering Happiness 
Tony becomes 
CEO of Zappos.com 
DH goes global 
and inspires 
3100+ cities 
Tony & Jenn are 
inspired by climbing 
Mt Kilimanjaro: 
anything is possible 
Jenn creates 
first Zappos 
Culture Book 
DH book 
and U.S. 
bus tour 
2000 2003 2005 
2008 
2011 2011 
Tony & Jenn launch 
Delivering Happiness 
and DH book becomes 
#1 NYT Bestseller 
2010 
DH movement 
and company 
launches 
2010 
DH = Delivering Happiness
UNHAPPY WORKplaCE UNHAPPY WORld 
HELLO ;] FROM DELIVERING HAPPINESS 
87% employees in the world 
DISENGAGED 
$500B lost in 
PRODUCTIVITY 
(U.S. alone) 
Gallup 2012 
Why should you care? 
• 50% of our waking hours are at work 
• 87% of the world’s workforce spends 
half of their lives unhappy 
Pictured: Office Space, 20th Century Fox ©1999
HAPPINESS AS A BUSINESS MODEL 
SUCCESFUL 
COMPANY = = 
HELLO ;] FROM DELIVERING HAPPINESS 
Why It Matters 
Companies with a higher 
sense of purpose outperform 
others by 400%. 
Happiness: 
• Decreases turnover by 51% 
• Increases profitability by 22% 
• Increases engagement/ 
productivity by 31% 
• Adds 7.5 years of a 
healthier life 
Our Solution 
We help companies create 
sustainable culture 
change using happiness 
as a business model. 
“DH helped us increase our 
monthly sales by 39%.” 
— Top 20 fastest growing e-commerce company 
happier 
employees 
happier 
CUSTOMERS
HELLO ;] FROM DELIVERING HAPPINESS 
A movement and company 
that inspires passion and 
purpose for a happier world. 
We provide products and 
services to prioritize 
happiness and create 
sustainable culture 
change for: 
People 
Companies 
Communities 
We’re creating a 
happier world.
HELLO ;] FROM DELIVERING HAPPINESS 
Happiness is an everyday choice (and 
sometimes not an easy one). It’s not about 
work or play, it’s one and the same…it’s life. 
• Tools to sustain culture + values + 
long-term happiness 
• Workplace + office products 
• Lifestyle accessories + apparel + products
Culture consulting that uses the science of happiness 
to create sustainable, values-driven organizations. 
HELLO ;] FROM DELIVERING HAPPINESS 
• Keynotes 
• Coaching + consulting 
• Workshops 
• Tools + metrics + measurable results 
1 
2 
3 
4 
5 
6 
7
HELLO ;] FROM DELIVERING HAPPINESS 
A global community that believes in changing 
the world with happiness. 
• Social media 
- Facebook 
- Twitter 
- YouTube 
• Inspire! events 
- Mini TED talks 
• VHP (Very Happy Person) community 
• VHO (Very Happy Organization) community
HAPPIER PEOPLE | COMPANIES | COMMUNITIES… 
HELLO ;] FROM DELIVERING HAPPINESS 
Change 
your 
World 
together 
we’ll 
Change the 
World
HELLO ;] FROM DELIVERING HAPPINESS 
We’re happy 
(and weird) enough 
to change the world.
CHANGE STARTS HERE 
77-HAPPY-750 (774-277-9750) 
hello@deliveringhappiness.com 
deliveringhappiness.com 
twitter.com/DHmovement 
facebook.com/deliveringhappiness 
linkedin.com/deliveringhappiness 
HELLO ;] FROM DELIVERING HAPPINESS 
What Next? 
We exist because of you. 
Let’s connect and create 
change together.
© 2014 Delivering Happiness. All rights reserved.

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Delivering Happiness Hello doc (general)

  • 2. Our Story IN A NUTSHELL Zappos grows to $1B and becomes one of the best 100 Companies to Work For HELLO ;] FROM DELIVERING HAPPINESS This is Tony Hsieh CEO of Zappos.com and co-founder of Delivering Happiness This is Jenn Lim CEO and co-founder of Delivering Happiness Tony becomes CEO of Zappos.com DH goes global and inspires 3100+ cities Tony & Jenn are inspired by climbing Mt Kilimanjaro: anything is possible Jenn creates first Zappos Culture Book DH book and U.S. bus tour 2000 2003 2005 2008 2011 2011 Tony & Jenn launch Delivering Happiness and DH book becomes #1 NYT Bestseller 2010 DH movement and company launches 2010 DH = Delivering Happiness
  • 3. UNHAPPY WORKplaCE UNHAPPY WORld HELLO ;] FROM DELIVERING HAPPINESS 87% employees in the world DISENGAGED $500B lost in PRODUCTIVITY (U.S. alone) Gallup 2012 Why should you care? • 50% of our waking hours are at work • 87% of the world’s workforce spends half of their lives unhappy Pictured: Office Space, 20th Century Fox ©1999
  • 4. HAPPINESS AS A BUSINESS MODEL SUCCESFUL COMPANY = = HELLO ;] FROM DELIVERING HAPPINESS Why It Matters Companies with a higher sense of purpose outperform others by 400%. Happiness: • Decreases turnover by 51% • Increases profitability by 22% • Increases engagement/ productivity by 31% • Adds 7.5 years of a healthier life Our Solution We help companies create sustainable culture change using happiness as a business model. “DH helped us increase our monthly sales by 39%.” — Top 20 fastest growing e-commerce company happier employees happier CUSTOMERS
  • 5. HELLO ;] FROM DELIVERING HAPPINESS A movement and company that inspires passion and purpose for a happier world. We provide products and services to prioritize happiness and create sustainable culture change for: People Companies Communities We’re creating a happier world.
  • 6. HELLO ;] FROM DELIVERING HAPPINESS Happiness is an everyday choice (and sometimes not an easy one). It’s not about work or play, it’s one and the same…it’s life. • Tools to sustain culture + values + long-term happiness • Workplace + office products • Lifestyle accessories + apparel + products
  • 7. Culture consulting that uses the science of happiness to create sustainable, values-driven organizations. HELLO ;] FROM DELIVERING HAPPINESS • Keynotes • Coaching + consulting • Workshops • Tools + metrics + measurable results 1 2 3 4 5 6 7
  • 8. HELLO ;] FROM DELIVERING HAPPINESS A global community that believes in changing the world with happiness. • Social media - Facebook - Twitter - YouTube • Inspire! events - Mini TED talks • VHP (Very Happy Person) community • VHO (Very Happy Organization) community
  • 9. HAPPIER PEOPLE | COMPANIES | COMMUNITIES… HELLO ;] FROM DELIVERING HAPPINESS Change your World together we’ll Change the World
  • 10. HELLO ;] FROM DELIVERING HAPPINESS We’re happy (and weird) enough to change the world.
  • 11. CHANGE STARTS HERE 77-HAPPY-750 (774-277-9750) hello@deliveringhappiness.com deliveringhappiness.com twitter.com/DHmovement facebook.com/deliveringhappiness linkedin.com/deliveringhappiness HELLO ;] FROM DELIVERING HAPPINESS What Next? We exist because of you. Let’s connect and create change together.
  • 12. © 2014 Delivering Happiness. All rights reserved.