1. Delivering World Class Supply
Chain Learning in Five Continents
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2. LLA is........
A group of people who have been working together,
delivering Logistics/Supply Chain management
performance improvement programmes for the last
15 years.
LLA was formed six years ago with the management
buy out of the CILT qualifications delivery element of
People Development Group.
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3. What does LLA Do?
— Train in logistics and supply chain management
— Courses can be generic (off the shelf) or bespoke
— Courses can lead to CILT qualifications
— Ethos is to provide new or improved skills for
application in the workplace
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5. Knowledge
— Knowledge based learning focuses on the theory rather than the
practical. It adds no value unless the knowledge can be applied in
the workplace. You don t get paid for what you know you get paid
for what you do with what you know!
— With the ease of access of vast amounts of information on the
internet, the importance of an individual s knowledge retention
continues to decline.
— Studies have shown that post examination knowledge retention is as
low as 15% - there can be precious little business benefit in this
approach.
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6. Competence Based Learning
— Provides skills and expertise that can be applied in
workplace making a tangible difference to the
operation.
— Learning by doing like
learning to drive a car.
Could you learn to safely
drive from instructions
in a book?
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7. LLA Believes......
— Training is of no value unless it brings about a
change in the workplace..... Either by improving an
existing process or by providing instruction and
guidance on the development of a new process
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8. LLA training......
......leads to participants
— Doing different things
or
— Doing things different (sic)
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9. How Do We Do It?
— Through SCIL Plc - a fictitious organisation in which
learners take on the role of the management of an
underperforming department. It could be the
warehouse, inventory or transport operation.
— Equally the learner may be called up to address
underperformance throughout the supply chain
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10. SCIL Plc A Case Study Simulation
— SCIL Plc may be a fictitious organisation but it
accurately replicates the real world in its processes,
personalities, product information and in its plethora
of statistical data. The company has recently formed
from the merger of two organisations, Air-flo and Bi-
flo each with its own strengths and weaknesses.
Therefore, in addition to a complex range of
strategic, tactical and operational issues there are,
within the simulation, issues involving the
integration of two organisations with different
cultures, attitudes and supply chains.
— Supported by a specialist coach, students take on
the management of an underperforming
department and demonstrate their competence by
completing a series of tasks designed to lead to an
improvement in functional performance.
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11. Induction
Learners new recruits to SCIL Plc - go through a comprehensive
induction consisting of a series of presentations from the board of
directors.
These presentations provide
the strategic context to the
management role the learner
is to perform
.........we recognise that we must also become more innovative in our
product development, exploiting greater use of new technology.
Fundamentally, we must also improve product availability, which
will mean a greater focus on supply chain management.
Historically, neither business has been good in this area,
so strategically it represents our biggest challenge,.....
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12. A Complete Hierarchy of Management
You can access
information
about the
operation, the
culture and the
current supply
chain issues of
Hi, I'm Shigeru Kozu, Managing
Director of Air-Flo. I began my SCIL Plc by
career with Air-Flo just over 3 years
ago as the Production Director,
meeting any of
where I had responsibility for all the individuals in
the manufacturing operations of
the company. At that time the the management
factory at C8 was experiencing chart.
some major problems with quality,
waste and erratic lead times.
Initially, most of my time was spent
sorting out this site, by
implementing Just in Time and
some of the lean thinking
techniques .
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13. A Multi-Site Organisation
You can access
information
about the
operation of any
of the
manufacturing,
storage or
distribution
facilities by
visiting the site
of your choice
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15. An International Supply Chain
SCIL Plc is based in
Homeland but it has
customers and
suppliers in
Alphaland, Betaland,
Epsilonland and
Forexland and
therefore has a truly
international supply
chain
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17. Briefings
— An introduction to the — Briefings are available in:
fundamentals of logistics
and supply chain — Supply Chain
understanding.
— Inventory
— Briefings provide essential
knowledge on how each — Production
function fits into the supply — Warehouse
chain, how they contribute
— Sourcing
to supply chain
performance and the — Transport
impact that functional
activity can have
elsewhere in the supply
chain
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18. Operational Master Classes
— Ideal for first line — Operational Master
managers/supervisors - Classes are available in:
people who have a
demanding operational — Inventory,
role but who are not
involved in planning
— Sourcing
issues.
— Warehouse
— Provide part of curriculum
of the level three
Certificate in Logistics — Transport
and Transport
— Production
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19. Planning Master Classes
— Intended for middle — Planning Master Classes are
managers whose operational available in:
roles also have a planning
dimension — Supply Chain Management
— Supply Chain Network Planning
— Inventory Planning
— Many planning Master — Sourcing Planning
Classes provide part of the — Production Planning
curriculum of the level five — Warehouse Planning
Professional Diploma in — Transport Planning
Logistics and Transport — Retail Logistics
— Supply Chain Flow Planning
— Demand Management
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20. Master Classes Delivery Example
— Initial Workshop. Familiarisation with SCIL Plc and completion of three
tasks
— Home Study Complete a further 15 tasks at home over three months,
mentored by a specialist tutor
— Final Workshop Complete remaining three tasks and present to M&S
management what changes you are going to make and in what time
scales
— Implementation. Using LLA mentor to assist with any obstacles,
complete application of learning in your workplace
— Follow up. Final meeting with LLA highlighting successes and any
areas of difficulty.
— Remember you will have already made the application within SCIL Plc,
therefore you will have the competence and confidence to make the
same application within your real workplace role.
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21. Available Qualifications
— Level 6 Advanced Diploma in Logistics and
Transport
— Level 5 Professional Diploma in Logistics and
Transport
— Level 3 Certificate in Logistics and Transport
— Level 2 Certificate in Logistics and Transport
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22. How Does it Work?
— LLA courses require students to demonstrate evidence of competence in a
variety of areas.
— Taking on a relevant functional management role within SCIL Plc, the
student completes a series of tasks (example follows) designed to address
specific competences.
— There is no limit to the number of times that students can contact their
allocated specialist coach for support and guidance throughout the
programme.
— As each task is completed, a portfolio of evidence of competence is
compiled. Completed portfolios are submitted to the Chartered Institute of
Logistics and Transport where the course is intended to lead to a
qualification .
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23. Centre of Excellence 1
Learners are
provided with the
Centre of
Excellence - a
comprehensive
encyclopaedia of
logistics/supply
chain knowledge.
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24. Centre of Excellence 2
An extract from the supply chain
section of the Centre of Excellence
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25. Task Example (level three)
To: Sue Smith
Warehouse Manager
From: Alex Clifton,
Manager C24 Distribution Centre
Date: 15 December 2009
Re: ABC Analysis
You ve got many items to manage in our Dependable range
so it is very important you prioritise your time. To help you, I
suggest you undertake an ABC analysis on the Dependable
range. Write a report explaining ABC analysis and detailing
your findings.
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26. How to Carry Out the Task 1
— To define ABC analysis, refer to the Centre of
Excellence and use the A-Z index to locate definition
The Centre of Excellence is a
computerised encyclopaedia of
supply chain theory and terminology.
The ABC analysis entry provides
detailed definitions, (expressed in
volume and in value) together with
graphical illustrations as shown
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27. How to Carry Out the Task 2
Research within SCIL Plc
— Locate the relevant data within SCIL Plc (this is an extract from the 280
product lines and the 52 weeks of the analysis of the dependable product
range )
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28. How to Carry Out the Task 3
Student s Response
MEMORANDUM
To: Alex Clifton Manager, C24 Distribution Centre
From: Sue Smith Warehouse Manager
Date: 16 December 2009
Re: Inventory Management Task 11 ABC Analysis
An ABC Analysis is an analysis which is applied to selective inventory management controls. It is concerned with ranking the
inventory products in some form of hierarchy so that focus can be placed on the most relevant products. Often Inventory
Value is used as the ranking criterion which is calculated from multiplying Annual demand by inventory cost. Other different
classification parameters can be used, for instance rate of return of products or item demand.
Once the analysis has been carried out, an ABC classification can be undertaken which classifies the products into a number of
different groups. Often 3 groups are chosen, hence the term ABC analysis.
A items Products which represent 75-80% of annual demand in monetary terms but only 15-20% of inventory items. These
products may be of strategic importance to the business. The greatest focus should be placed on these products since
improvements in the management of these products is likely to yield the most favourable results.
B items An intermediate group of products representing 5-10% of annual demand but some 20-25% of the total inventory items.
Products in this group are likely to receive less management attention than products in Group A but more than those in
Group C .
C items Products which represent only 10-15% of annual demand but represent 60-65% of inventory items. Procurement
decisions for these products are usually automated.
Since no unit cost data is available on the CD, I will carry out an ABC analysis using item demand only.
It can be identified that there are 280 different Dependable products (4 styles which are available in 7 colours and which have 10
variants of each colour). Using the data in the item_dem_dep_pr_tb table, I have totalled the Period demand for each of the
280 Dependable lines and then sorted this data in descending order of item demand.
It can be identified from the spreadsheet that Product DS1D5 has the greatest annual demand. Similarly, products DS4G10 and
DS4A10 have the lowest annual demand.
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30. How to Carry Out the Task 5
The Outcome
— The research into the definition of an ABC analysis
together with its application in the simulated
commercial world of SCIL Plc gives the learner the
competence and confidence to make a similar
application in the real life workplace, giving a
personal development benefit to the student and a
business benefit to the company.
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31. Completing the Course
— The learner s response to task number one is submitted
for assessment and this automatically triggers off the
despatch of task number two.
— While working through task number two, the learner will
receive feedback on task number one, either task
complete or requesting additional work/clarification.
— This process continues until all tasks (and therefore the
course) are completed to the assessor s satisfaction
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32. LLA Personal Development Staircase
Supervisors/
New entrants Middle Senior
First Line
to the Managers - Managers -
Managers -
profession Tactical Strategic
Operational
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