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YOUR ESSENTIAL EXECUTIVE TOOLKIT Radisson Blu Hotel Amsterdam Airport, The Netherlands, May 21st - 23rd 2014 
POST 
EVENT 
REPORT 
Find out more at 
@www.pricingeurope.com 
PLUS 
a 
event 
Thanks to our Partners in 2014 
Join us on: Manufacturing Pricing Excellence Forum 
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95% 
will attend 
again in 2015 
4 already 
confirmed 
SPEAKERS 
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before 30-09-2014 
and get 500€ discount
Editor`s note 
The 2nd Manufacturing Pricing conference took place May 21st - 23rd 
at the Radisson Blu Hotel Amsterdam Airport in Amsterdam. Over 
120 pricing experts from across Europe and beyond came to discuss, 
share, learn, and network around several themes such as value 
based pricing and TCO, pricing strategies in a highly competitive 
market, change management in pricing, ROI in pricing, pricing initiatives, 
pricing execution improvement, analytics-enabled pricing optimisation 
and much more. 
“Segmentation, Pricing KPI´s and Innovation in Pricing” 
Looking at the evaluation forms and key takeaways of participants, 
it is clear that Value Based pricing on everyone’s mind. Even though 
many cases are proven to be successful, organisations still struggle 
to find the right way to get paid for the Value created. There are 
several challenges like differentiation, segmentation, process 
complexity, organisational alignment, sustainability and time, that 
still hinder organisations from achieving full ROIP. During the conference, 
it was constantly stated that pricing is not a project but rather a 
journey. A journey that requires time and organisational acceptance 
(change management). During his presentation Miguel Serrano 
Kieckebusch, Global Pricing Strategy Director at Medtronic pointed 
out that only 9% of the organisation that undertake the pricing 
journey manage to have a sustainable pricing strategy. 
Another Key topic that came up several times at the conference was 
how we can measure KPI´s and which KPI´s should be measured. 
No matter if we are just starting our pricing journey or we are in 
need for additional management support for our pricing activities, 
we need to be better in measuring how we are impacting the business 
or how can we improve? Additionally many organisations are now 
interested in learning more about legal aspects of competitor/market 
systems for price enforcement of sales force. 
Overall, the event showed that most manufacturers are facing the 
same challenges. This type of event is the perfect platform for them 
to learn from each other, brainstorm on, and get inspired into new 
and innovative pricing concepts. 
http://www.linkedin.com/pub/goran-cvetanovski/9/43b/991 
https://twitter.com/GCCopperberg 
Goran Cvetanovski, 
Editorial Director, Pricing Division 
Copperberg 
24 Pricing 
professionals on stage 
2 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 
MPEC 2014 
120 Delegates coming from 14 
countries in Europe and US 
12 
delegates got CAP Certified 
900+ Min 
of networking 
480 Min 
of premium content 
120 Min 
structured knowledge sharing
Conference Testimonials 
“Having participated in numberless conferences of all 
kind, the Copperberg Pricing conference was an outstanding 
event. Reasons for the success was a diversified agenda 
(including round tables, pricing stidio), sufficient room 
for networking and peer to peer discussions as well as 
valuable pre-conference workshops. The members of the 
advisiory board left no question open so that there is just one 
statement left: Copperberg Pricing Conference 2015 ? I will 
participate - for sure !” 
Head of Strategic Pricing, H.C. Starck 
“Well organized conference with excellent speakers in a 
format that enabled very good networking” 
Pricing Manager, ABB BU LPED Enclosures and DIN-Rail 
products 
Manufacturing Pricing Excellence Platform 2014- Post Event Report 3 
“Great opportunity to meet with peers and discuss op-portunities 
and challenges we face in the pricing arena. 
Can share experiences and learnings with peers which 
can be delivered back to the business” 
European Merchant Margin Enhancement and Pricing 
Manager, Air Products and Chemicals inc. 
“This was a very professional conference, where real pricing 
professionals presented to pricing professionals. A must 
in terms of sharing best practices!” 
European Channel and Pricing Manager, SKF Industrial 
Market, Regional Sales and Service 
“A very good conference, with excellent disposition of 
speakers, seminars, workshops, networking.” 
Aftermarket Director, JBT FoodTech 
“Really nice experience to meet so many experts at one 
place!” 
Sales Manager, EagleBurgmann Germany GmbH & Co. KG 
“A great conference, well organized and a lot of great 
speakers, very targeted on a subject that often is under-estimated.” 
Regional Process Manager, EagleBurgmann Germany 
GmbH & Co. KG 
“Pricing topics were discussed at a good level, with interesting 
case studies. It gives a good feeling or where the industry 
is on pricing” 
Strategy & Pricing, Agfa Graphics in Belgium 
“Great conference with a good mixture of real cases, a 
nice atmosphere for good networking and valuable content 
on pricing practises and methodology.” 
IT&S Business Co-ordinator, Borealis Group 
“Pricing practitioners’ knowledge for pricing practitioners. 
You cannot get more practical and relevant than this. A 
must attend.” 
Stephan Liozu, VIA LLC 
“It was great experience to talk and share best practice 
with the Manufacturing Pricing Excellence conference 
participants. MPEC is very powerful learning platform 
which helps to bringing pricing activities of each company 
to higher level of performance.” 
Pricing Analyst, Avery Dennison 
“Very useful conference for pricing professionals. Its a 
unique opportunities to learn from peers in the industry.” 
European Pricing Manager, Avery Dennison 
“The 2nd Annual Manufacturing Pricing Excellence conference 
gave us the fantastic opportunity to meet and network 
with the best in the business, allowing us to both learn and 
educate.” 
International Business Development Consultant, 
Navetti 
“The conference was well organized and had a high-level 
group of attendees that were interesting to talk to.” 
Client Development Manager, Periscope
Rearview mirror 
This 21st to 23rd of May, Amsterdam hosted the 2nd Annual Manufacturing Pricing 
Excellence conference. With more than 120 pricing professionals attending, the 
conference became the platform for knowledge sharing and networking. 
During the first day, delegates had an opportunity to attend two pricing work-shops 
on “How to build a successful Pricing function” and Price Setters and Price 
Getters working together to capture value lead by the world recognized pricing 
authors Harry Macdivitt and Mike Wilkinson. 
In parallel to this year’s pre-conference pricing workshop, Stephan Liozu held a 
CAPtm (Change Agent in Pricing) certification program on change management and the change leadership processes related to value 
and pricing projects. This one-day certification program included in-class training as well as individual change management exercises. 
To obtain the CAP® certification, participants had to successfully complete all exercises conducted during the session (2 small exercises 
and a change case study). Finally, participants had to take a multi-choice test at the end of the session and obtain a minimum 75% 
score to pass and achieve CAP™ certification. 
Martin Andrée, Pricing & Market Development Manager, 
Bühler Management AG 
Jörg Wurdak, Head of Strategic Pricing, H.C.Starck Bert Oosterlee Pricing Manager EMEA, Monsanto Holland BV 
4 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 
Peter Schmich, Strategy Development, SGL Carbon GmbH 
Per-Olof Wieske, Global Pricing Manager, Volvo Penta AB 
Maya Lukanova, Global Pricing Manager, Merck Millipore 
Alfredo Robles, Marketing Project Manager, BASF SE 
Jonathan Clarke, Pricing and Commercial Terms Manager, 
Berendsen 
Girish Bene, Product Sales Specialist and Pricing Manager, 
Terex Cranes Germany GmbH 
Jeanette Elsenaar, IT Project Lead (Pricing project), 
Monsanto Holland BV 
Nina Knevel, Seminis Brand Manager, Monsanto Holland BV Eugenia Jaime, Sales Effectiveness Manager, Monsanto 
Holland BV
Rearview mirror 
During the evening networking reception delegates had the opportunity to network and share their challenges and formulate a set of 
question for the Studio guests on the 3rd day of the conference. 
The main day started with 
an opening speech by Harry 
Macdivitt chairman of the 2nd 
Annual Manufacturing 
Pricing Excellence conference. 
He opened the conference with 
difining the macro challenges 
that pricing professionals are 
facing today and the role and 
characteristics of a Chief Pricing 
Officer. 
Shortly after, he introduced our first speaker Benoit de Dorlodot 
who is acting European Channel and Pricing Manager at SKF 
Industrial Market Regional, Sales and Service. Benoit presented 
a practical case study on creating, calculating, communicating 
and profiting from Value created. He started the presentation 
with a short video where number of leading authors and experts 
in selling and pricing like Jim 
Harus, Ralph Oliva, James C. 
Andersen and Neil Rackam 
together with the CEO of SKF, 
Tom Johnstone were talking 
about the “Power of so What” 
and how important creating and 
capturing Value is in developing 
businesses. Shortly after, Benoit delved into the specifics of under-standing 
Manufacturing Pricing Excellence Platform 2014 - Post Event Report 5 
and measuring Total Cost of Ownership. “Companies 
and governments who buy and sell on Total Cost of Ownership 
make and save more money” – he said. Once we understand the 
Total Cost of Ownership, we can continue with the process of 
Value documentation, delivery and measurement. Benoit ended 
the presentation with a recommendation on how to develop and 
implement a Value Merchant Strategy. 
The second speaker was Mike 
Lawson, Pricing director at 
Depuy Syntes. He started the 
presentation with a question to 
the audience – “What is your 
pricing purpose?”. After a short 
general comparison between 
Cost Plus Pricing and Value 
Based Pricing he presented the 5 C’s of Value Based Pricing – 
Comprehend, Create, Communicate, Convince and Capture. 
Shortly after, he focused for a while on how to communicate 
Value internally and how to secure management commitment. 
“Be ready to have different conversations” – he said. “In order to 
maximize profitability, we need to achieve Value Based pricing by 
looking at the data and based on that data we can create techni-cal, 
personal and business arguments to secure stakeholders 
commitment.” 
The last speaker in the first 
plenum block was Dr. Paul 
Artur Glenn, Head of Global 
Pricing Service and Parts at 
Heidelberger Druckmaschinen 
AG. He focused on Heidelberg’s 
system service journey to 
Pricing Excellence and how to 
optimize millions of prices on a global scale. After a staggering 
presentation on their well-studied, defined and proven global 
pricing strategy, he ended the presentation with some lessons 
learned and recommendations. “First you need to have a clear 
vision of where you want to develop your pricing. Define your 
pricing framework and methods and have a clear plan how you 
want to proceed and implement. Implement hands-on first for 
initial parts and initial markets to check your set-up, convince 
stakeholders and to show initial results. 
It is very important to develop 
a business case for the big 
picture. Only when you have 
developed and implemented 
your strategy, focus on the 
tool. Select the right vendor 
based on a comprehensive 
selection process and define 
clear expectations what you 
expect to get, the terms and con-ditions 
(e.g. conditions based 
on implementation success) 
and the future roadmap. Finally, expect and manage challenges 
along the implementation road and earn the fruits from your 
initiative along the road” – he said.
Rearview mirror 
After the first break where 
delegates had the opportunity 
to have one – to – one meetings, 
Kalle Aerikkala, Pricing Man-ager 
at Outotec, presented a 
case study on Pricing Maturity 
- where to begin and how to 
ensure continuous improvement. 
In his presentation Kalle turned 
to the importance of establish-ing 
only one framework for 
Why should we think about prices? 
• Types of customer complaint: 
• Surprise price changes 
• Illogical differenes in prices 
between similar parts 
• Price tenfold compared to 
competition… 
value based pricing and market 
driven pricing, one process to 
• What about customers who 
don’t even bother to complain? 
allow the right people in the 
• How much money are we losing 
due to too low prices? 
organization to execute pricing 
efficiently, and one dedicated 
6 5/20/2014 
pricing system (framework guided pricing in real time). “The 
future is in establishing proactive pricing together with the 
product management and expanding usage of improved pricing 
methods supported by a professional pricing tool” – said Kalle. 
Miguel Serrano Kieckebusch, 
Global Pricing Strategy Director 
at Medtronic was the last 
speaker before the lunch. 
Miguel emphasized that we 
have to go beyond commoditi-zation. 
“Each company’s value 
proposition defines the value 
of their offering Different customers will have different value 
perception and readiness to pay. Pricing is the tool to channel it. 
” – said Miguel. In his presentation Miguel presented interesting 
facts about the number of organizations who have sustainable 
pricing strategy. 60% of today’s organizations are investing in 
pricing. 50% of them will succeed in achieving a good pricing 
strategy and start getting some ROI from it. But only 30% of the 
ones who have succeeded with achieving a good strategy will 
manage to have a sustainable pricing strategy. That means that 
only 9% of today’s organizations are managing to have sustain-able 
effort in pricing. In his closing remarks, Miguel addressed 
the audience with these words – “Make it a continuous, iterative 
process. Find what is good and where your red flags are and see 
what you can do differently”. 
After the networking lunch the delegates took part in the Pricing 
Roundtable discussions. The round tables started with a 
captivating teaser covering each topic, after which the moderators 
instigated enthralling discus-sions. 
The round tables were 
moderated by Thomas Donck 
from Deloitte, Loïc Le Corre 
from PriValEdge, Robert 
Irwin from Vendavo, Ingemar 
Ylikangas from Navetti, and 
Gregor Buchwald from Prof. 
Roll & Pastuch Management Consultants. During the round 
tables delegates had the opportunity to discuss how to use web 
analytics and other transactional data to enable sound pricing 
decisions, value based approaches in practice, three key elements 
to succeed in pricing and how to gain customer trust, efficiency 
and profit. Further delegates discussed what are the most promising 
profit levers along the pricing process and what are most 
common mistakes made in developing an international pricing 
strategy and how to avoid them. 
The round tables ended with a 
presentation from this year’s 
inspirational speaker Stephan 
M. Liozu, founder of Value 
Innoruption Advisors and co-editor 
10 Best Practices with ROIP 
Measurement 
6 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 
of the book “Innovation 
in Pricing”. In his presentation, 
Stephan addressed the impor-tance 
of ROI in Pricing (ROIP), what to measure and how this can 
help in securing future pricing investments. During his presentation, 
Stephan presented some of the results of his unique survey as 
well as went through some of the published data on what the 
impact of pricing might be. “Although majority of organizations 
see measuring ROIP as very important or important, only 33 % 
have formal processes in measuring ROI” - pointed out Stephan. 
Amongst the challenges in measuring ROIP, Stephan listed 
10 Best Practices with ROIP 
Measurement (Cont’d) 
defining overall incremental pricing effect initiatives, setting up 
the proper reporting process for ROI, agreeing on a definition of 
pricing ROI for initiatives, estimating the specific pricing effect 
of initiatives and calculating the actual return of Investment as 
one of the biggest challenges. In his closing remarks, Stephan 
gave recommendations for 10 best practices with ROIP measurement 
and available tools for measuring ROIP. 
Further in the program, delegates had an opportunity 
choose between two different tracks. 
In track one; delegates had a chance to listen to presentations 
from Fabio Cicalini, Robert Irwin and Rafael Farres. Fabio, Pricing 
Manager EMEA at TE Connectivity presented a 
The first to take the stage in track 1 was Fabio Cicalini, Pricing 
Manager EMEA at TE Connectivity. In his hands-on presentation, 
Fabio focused on transition strategy when implementing Value 
Based Pricing. As highlighted in our preconference research, 
most of the organizations are currently in a pricing transition 
phase, Fabio’s session brought spot-on recommendations on 
© Outotec – Al rights reserved 
Establish a culture of 
systematic measurement 
and make it part of the 
accountability culture. 
1 
Do not start any project 
without having the right 
measurement and tracking 
metrics in place to evaluate 
impact. 
2 
Establish thresholds of 
pricing ROI & impact: for 
every $ invested in 
pricing  $7 to $10 dollars 
in return. 
3 
Use the Pricing Council as 
the body that approves, 
tracks and controls ROIP. 
4 
Develop an internal 
consensus of the ROIP 
measurement formula and 
process. 
5 
Analyze thoroughly over-and 
under- achievement 
in pricing projects 
6 
Study how other 
functions measure ROI: 
R&D, manufacturing, 
engineering. 
7 
Focus on controllable 
variables. Do not try to 
measure everything and 
“boil the ocean”. 
8 
Clearly state your 
measurement 
assumptions and do not 
leave room for 
interpretations. 
9 
Take clear ownership of 
and for ROIP. Do not 
leave it to sales, finance 
or marketing. 
10
Rearview mirror 
how to establish a successful 
transformation strategy based 
on 3 main parts: pre-pricing 
(market research), price 
setting and pricing getting. 
As main components in pre 
pricing (market research), 
Fabio listed competitive pricing 
research, economic value estimation; perceptual value maps 
and attributes matrix and customer survey on spare parts target 
sample. After describing the price setting strategy he turned to 
price getting. “As a most crucial part of the pricing transformation 
strategy, price getting requires a change management strategy 
or new organizational set up” –said Fabio. 
Thereafter he presented practical tips on how to get this last 
part completed in a short time and with good results. Center 
driven pricing organization, pricing and sales excellence pro-grams, 
You need a Process 
Standardised 
Repeatable 
Documented 
© 2014 Vendavo, Inc. PROPRIETARY & CONFIDENTIAL 8 
3 
Last Modified 16/05/2014 09:20 Romance Standard Time Printed 
Pricing excellence in B2B is built around 3 levels of price 
management, supported by the right infrastructure 
What's the right 
pricing mechanism 
based on available 
options or alternatives 
in the market? 
How do we maximize value by 
identifying and quantifying the 
differentiation of our 
products/services? What is the 
headroom to set target prices? 
Market pricing Set the price 
4 
Pricing 
excellence 
Value pricing 
How do we protect the 
margins? How do we 
prevent leakages and 
ensure we pass-on cost 
increases? 
Get the price 
Transactional pricing 
1 2 3 
Pricing infrastructure 
4 
What organisational structure, processes, 
incentives, tools, and support are needed 
to ensure sustainable pricing excellence? 
SOURCE: McKinsey Pricing Practice 
Manufacturing Pricing Excellence Platform 2014 - Post Event Report 7 
internal and external communication and finally pricing 
tools, processes and policies were some of the tips that he 
shared with the audience. 
Robert Irvin, Business Consultant 
at Vendavo took to the stage after 
Fabio. With over 10 years of 
practical experience in devel-oping, 
building and automating 
pricing strategies, processes 
and margin optimization, Robert 
emphasized on the importance 
of pricing analytics and profit discovery. He started with some 
examples on why advanced statistical analytics so important in 
pricing. “So where do we start?”- asked Robert in the beginning 
of his presentation. “Everything starts with a process - a process 
that needs to be standardized, repeatable and documented. 
Also the process needs to start with the Right Price and Margin 
KPI’s.” continued Robert. Over the 30 minutes Robert presented 
well supported arguments and tips how to combine statistics 
with analytical tool to shorten the process and why Price and 
Margin Analytics is a repeatable process requiring statistical 
insights and not just an IT tool. 
The last speaker in track 1 was 
Rafael Farres, Strategy & Pricing 
director at Agfa Graphics. In 
his in-depth presentation on 
“Value Pricing in complex 
project sales”, Rafael focused 
on how to measure the 
value advantage and track it’s 
achievements by defining the optimal pricing model for project 
sales, designing effective project pricing tool and differentiating 
customer value by segment and region. “With value pricing in 
system sales, multiple offers can be created easily to show customers 
different alternatives, benchmarking them a competitor offer, and 
guiding them to a recommended alternative”- ended Rafael. 
In track two; delegates had a chance to listen to presentations 
from Jorge Postigo, Associate Principal at McKinsey & Company 
and Nicolas Magnette, Solution General Manager with Periscope 
a McKinsey Solution. In their presentation on “Sustainable pricing 
impact through frontline capa-bility 
building” Jorge and Nico-las 
presented their approach 
that emphasized capability 
building of the sales force, and 
the deployment of a selection 
of pragmatic, focused tools to 
support their day-to-day work. 
“Pricing transformations can be complex, especially when the 
products are complex, and prices are negotiated by a large sales 
force”- said Nicolas. 
Loïc Le Corre, Managing Director at PriValEdge continued the 
afternoon track 2 sessions with a presentation on pricing analytics 
and the importance of price optimization and its potential bottom 
line impact. In his presenta-tion 
he showed how pricing 
and value analytics could help 
in measuring, managing and im-proving 
the value captured and 
delivered. Further, he present-ed 
the capabilities oft the new 
methodologies and systems 
and what impact will they have on pricing analytics. “In theory 
all companies should use Value Based Pricing but in practice, 
that majority still price based on contacts or competition. On 
the question “Why?”, Loic answered “because there is that thing 
about value: It is often dificult 
to quantify. Clients need to see 
it before they’ll pay for it and 
finaly it is hard for sales forces 
to sell it”. The solution for this 
challenge lays is pricing and 
value analytics. Further Loic 
delved into the 6 key levers in pricing and value analytics: value 
based design, price perception, value capturing, price leadership, 
price erosion (leakages) and cost inflation (freebees).
Rearview mirror 
Day 3 started with some great presentations from DuPont, 
Borealis and Air Products. 
First on sage was Victoria Mascaray Martí, Pricing & Channel 
Competency Leader EMEA at DuPont. During her resentation 
she focused on the challenge of implementing value-based pricing 
at the right time by sharing her experience with how DuPont 
overcomes this challenge. ”It makes sense to implement Value 
Pricing at the early stage of product life cycle while differentiation is 
hig so that cumulative $ benefit is maximized, however because 
data for Value Pricing is scarce and immediate $ impact is small 
the team is tempted to delay Value Pricing, risking significant 
potential profit over the life cycle,and opportunity to develop 
sustainable capability in the organization” - said Victoria. 
The second presentation in the morning came from the dynamic 
pricing duo from Borealis Group, Peter De Vos, IT&S Business 
Co-ordinator and Emanuela Papapietro, Senior Commercial 
Excellence Manager. In their very well sincronized presentation, 
Emanuela and Peter focused on the importance of Change 
management in Pricing and how to get the organisation geared 
up to accept change. 
“To garantee success, what you need is full commitement and 
management support. Work close with IT on a platform and data 
requirements, Use business people to drive the organisational 
change as project managers and ambasadors, Finaly avoid 
perception of loss of empowerement by the sales team. Communicate 
and agree with Sales Management before starting negotiation” - 
said Emanuela. 
This years conference ended with an interactive discussion 
called Studio Pricing. This 80 minute session was based on a 
talk show settings. The host of the studio Richard Coppoolse, 
Co-author at “Innovation in Pricing” and Founder of Value Pricing 
Consultancy, welcomed 
Rickard Nilssonfrom Electrolux Major Appliances EMEA, Sascha 
Kueppers from BMW AG, Stephan Reis, Avery Dennison Materials 
Group and Ingo Hennecke from Bayer CropScience.. Each of the 
guests got interviewed by Richard Coppoolse for 10 minutes 
after which the delegates could have the opportunity to address 
their questions to the guests. 
* All notes in this article are the autors own and therefore none of the 
persons mentioned in this article can be hold acountable for authors own 
remarks. 
The last speaker in Track 2 was Mirko Maternini, Strategic Global 
Pricing Manager at O-I. 
As a follow up on last years great presentation by Vincenzo 
Pellegrino, Mirko presented in-depth presentation on the 
implementation of value realisation analisys in O-I. Durring the 
presentation he presented 5 hypotesis that they wanted to solve 
and that they knew is worth solving; low margin transactions, 
freight absorption opportunities, regional discount & rebate 
13 
Buy in Process 
Change Management & Pricing: 
 Trustworthy leadership 
 Trusting followers 
 Capable champions 
 Involved mid-management 
 Innovative culture 
 Accountable culture 
 Effective communication 
 Analytics to drive decision making process 
 Simplicity in the complex world of pricing is what drives success 
 Pricing is about analytics and execution 
 Pricing is the most effective profit driver 
 Pricing is a journey 
 Pricing changes concern not only pricing and sales teams – large group of stakeholders 
 Changes requires leadership support and executive buy in 
 Organizational Change capacity is key to deploy strategic pricing projects 
15 
Closing 
variance, identifing low volume product opportunities and 
price band analysis by market value. To achive succes with the 
pricing project, a sustainability program and buy-in process was 
implemented. “Simplicity in the complex world of pricing is waht 
drives succes. As a most effective profit driver, pricing is about 
analytics and execution, Pricing changes concern not only pric-ing 
and sales teams but a large group of stakeholders. For that 
purpose changes requires leadership suport and executive buy-in. 
Organisational change capacity is the key to deploy strategic 
pricing projects” - finished Mirko. 
After the last presentations, delegates had the opportunity to 
discuss and evaluate their experiences from the full day of con-ferencing 
during the Evening Networking Programme followed 
with an exclusive dinner. 
8 Manufacturing Pricing Excellence Platform 2014 - Post Event Report
Thanks to the MPEC 2014 Speakers & Panelists 
Benoit de Dorlodot, European 
Channel and Pricing Manager, 
SKF Industrial Market, 
Regional Sales and Service 
Stephan M. Liozu, Ph.D., 
Pricing Thought Leader and 
Agent of Disruption 
Mirko Maternini, Strategic 
Global Pricing Manager, O-I 
Ingo Hennecke, Global Pricing 
Manager, Bayer CropScience 
Mike Lawson, Director of 
Pricing, Depuy Synthes 
Trauma (a Johnson and 
Johnson Company) 
Mike Wilkinson, Co-Author 
of the book “Value-Based 
Pricing” 
Jorge Postigo, Associate 
Principal with McKinsey & 
Company 
Manufacturing Pricing Excellence Platform 2014 - Post Event Report 9 
Robert Irwin, Business 
Consultant, Vendavo 
Emanuela Papapietro, Senior 
Commercial Excellence 
Manager, Borealis Group 
Fabio Cicalini, Pricing 
Manager EMEA - TE Energy, 
TE Connectivity 
Stephan Reis, Director Pricing 
and Market Intelligence, 
Avery Dennison Materials 
Group 
Sascha Kueppers, Head of 
International Price 
Management Aftersales, 
BMW AG 
Martin Reeves CPP, ACMA , 
CGMA – European Merchant 
Margin Enhancement and 
Pricing Manager – Air 
Products and Chemicals inc. 
Chairman: Harry Macdivitt, 
Author of the book 
“Value-Based Pricing” 
Rafael Farres, Strategy & 
Pricing, Agfa Graphics in 
Belgium 
Miguel Serrano Kieckebusch, 
Director Global Pricing 
Strategy, Medtronic 
Loïc Le Corre, Managing 
Director, PriValEdge – 
Pricing & Value Strategy 
Consultancy 
Victoria Mascaray Martí, 
DuPont Pricing & Channel 
Competency Leader EMEA 
Dr. Paul Artur Glenn, Head of 
Global Pricing Service and 
Parts, Heidelberger Druckm-aschinen 
AG 
Mårten Hedberg, Pricing 
Director, Assa Abloy 
Entrance Systems 
Rickard Nilsson, Central 
Pricing Manager, Customer 
Care, Electrolux Major 
Appliances EMEA 
Gregor Buchwald, Managing 
Partner, Prof. Roll & Pastuch 
Management Consultants 
Kalle Aerikkala, Pricing 
manager for Services, Outotec 
Dr Heiko Schickel, Market-ing 
Head, Great Britain and 
Northern Europe, Hilti Group 
Nicolas Magnette, Solution 
General Manager with 
Periscope, a McKinsey 
Solution 
Ingemar Ylikangas, VP 
Marketing & Human 
Resources, Navetti 
Thomas Donck, Director, 
Belgian Deloitte Consulting 
Practice
Advisory Board 
The Advisory Board is instrumental in setting the tone and direction of the event, thanks to the accumulated 
years of experience of all the members with Manufacturing Pricing. 
The Board will meet at this year’s forum, in a closed-door dinner, and will already start discussing the direction 
of next year’s agenda. You will have the opportunity to meet on site, all of the members. 
Harry Macdivitt, Author of the book “Value-Based Pricing” 
Harry is an experienced business trainer with international expertise in Value Based Pricing and 
other strategic marketing topics. He has delivered training programmes for corporate clients in 
the UK, Europe, North America and China. With his co-author Mike Wilkinson, Harry has recently 
published, through McGraw Hill, a book on Value Based Pricing which is rapidly becoming a “go to” text 
on the subject and has been reviewed favourably by other recognised experts in the field. The new 
title complements an existing book – The Challenge of Value and will shortly be followed by other 
related titles in pricing strategies. 
Richard Coppoolse, Co-author at “Innovation in Pricing” and Founder of Value 
Pricing Consultancy 
Is Pricing Expert with more than 25 years of international business and pricing experience in both 
B2B and B2C markets. He founded recently Value Pricing Consultancy that focuses on coaching 
and advising organizations that want to improve their pricing performance and holds a master degree 
in Food Technology and Business Administration. Richard is co-author of two recent pricing books 
that were published in 2012 (Innovation in Pricing – A.Hinterhuber et al; Praxis Handbuch Preismanagement 
O.Roll et al). 
Todd Snelgrove, Global Manager, Value, SKF Group 
Todd Snelgrove currently hold the position as Global Manager; Value at the SKF Group. His work has 
been featured in articles on TCO buying and selling, in Purchasing Magazine, and has been referenced 
in articles from leading business schools and scholarly reviews published by Kellogg, Harvard, MIT 
Sloan, Wake Forest, and London Business Press and others. 
Stephan M. Liozu, Ph.D., Pricing Thought Leader and Agent of Disruption 
Stephan M. Liozu is the Founder of Value Innoruption Advisors, a consulting firm specializing in innovation, 
value and pricing management. Stephan has worked for both Fortune 500 companies and family-owned 
businesses in the manufacturing and industrial sectors. He specializes in crafting and designing 
unique value and business strategies leading to differentiated business models. Stephan holds a 
Ph.D. in Management from Case Western Reserve University. He is the co-editor of “Innovation in Pricing” 
published by Routledge in 2012. He has been published in many academic and practitioner journals 
such as MIT Sloan Management Review and Industrial Marketing Management. 
Mike Wilkinson, Co-Author of the book “Value-Based Pricing” 
During the last 20 years Mike has worked worldwide with clients across a diverse range of business 
sectors and has experience of FMCG, as well as B2B sales. This experience has given him a unique 
perspective on the sales process and the ability to deal with sales issues from a practical perspective 
delivering effective new ways of working. 
10 Manufacturing Pricing Excellence Platform 2014 - Post Event Report
Thanks to our MPEC 2014 attendees 
Germany 
The Netherlands 
Sweden 
Belgium 
Switzerland 
UK 
Finland 
France 
ABB Motors and Generators Service Project Manager 
Advanced Analytical Consulting Group National Managing Director 
Advanced Analytical Consulting Group Senior Manager 
Agfa Graphics NV Manager Business & Sales Support Tools 
Agfa Graphics NV Manager Marketing Operations 
Agfa Graphics NV Mgr HQ Customer Oper. & Customer Rel. 
Agfa Graphics Head of Strategy & Pricing 
Air Products and Chemicals Inc. European Merchant Margin 
Enhancement and Pricing Manager 
Atlas Copco Global Pricing Manager 
Atlas Copco Market Analysis 
Atlas Copco Market Analyst 
Avery Dennison European Pricing Manager 
Avery Dennison Market Research and Analysis Manager 
Avery Dennison Pricing Analyst 
Avery Dennison Materials Group - Europe Director Pricing and Market 
Intelligence 
Axia Solutions Director 
Axia Solutions Director 
BASF SE Marketing Project Manager 
Bayer CropScience Global Pricing Manager Value and Dynamic Pricing 
Berendsen A/S Pricing and Commercial Terms Manager 
Berendsen A/S Pricing & Commercial Terms Manager 
Berendsen Textilservice GmbH Pricing Manager 
BMW AG Head of Int. Price Management Aftersales 
BMW AG Head of International Price Management Aftersales 
BMW AG Pricing Specialist Central Price Management 
Borealis Italia Spa Commercial Excellence Manager 
Borealis Italia Spa Business Co-ordinator - IT&S 
Bühler Management AG Pricing & Market Development Manager 
CNH Industrial Pricing 
Deloitte Consulting Director 
Deloitte Consulting Manager S&O 
DePuy Trauma Synthes Director, Pricing Strategy 
Dupont Pricing and Channel Competency Leader EMEA, 
EagleBurgmann Germany GmbH&Co.KG Marketing 
EagleBurgmann Germany GmbH&Co.KG Regional Process Manager 
EagleBurgmann Germany GmbH&Co.KG Sales Manager 
Electrolux Central Pricing Manager, Customer Care 
Electrolux Pricing Analyst 
Electrolux Pricing Analyst 
Emerson Process Management Pricing and Business Analysis 
Manager for Europe 
Eurofighter Jagdflugzeug GmbH Manager Pricing Development Business 
Eurofighter Jagdflugzeug GmbH Vice-President Pricing 
Festo AG & Co. KG Head of Global Sales Pricing 
Filtrauto Market and Pricing Analyst 
Filtrauto Market and Pricing Analyst 
Firmenich SA Director Pricing Europe 
Firmenich SA Pricing Director 
GEA Mechanical Equipment Spare Parts Product Manager 
GEA WS Group Master Student Service Dept. 
GEA WS Group Service Business Development Manager 
H.C.Starck Head of Strategic Pricing 
H.C.Starck Pricing Analyst 
H.C.Starck Pricing Manager Internal Sales 
Heidelberger Druckmaschinen AG Head of Global Pricing Systemservice 
Holcim Group Support Ltd Project Manager in Sales & Business Development 
JBT FoodTech AB Aftermarket Business Development Manager 
JBT FoodTech AB Strategic Pricing & Market Intelligence 
Johnson & Johnson Finance Controller Sourcing Switzerland 
Jungheinrich Ersatzteilmanagement AG & Co. KG Spare parts manager 
Jungheinrich Ersatzteilmanagement AG & Co. KG 
MAN Truck & Bus AG Product and Price Manager Electric 
MAN Truck & Bus AG Product and Price Manager Filters 
MAN Truck & Bus AG Product and Price Manager Light & Sight 
McKinsey Associate Principal 
Medtronic International Trading Sarl Senior Global Pricing Director 
Merck Millipore Global Pricing Manager 
Metso Product Manager, Spare parts 
Metso Automation Product Manager, Spare parts 
Monsanto Holland BV IT Project Lead (Pricing project) 
Monsanto Holland BV Pricing Manager EMEA 
Monsanto Holland BV Sales Effectiveness Manager 
Monsanto Holland BV Seminis Brand Manager 
Mora of Sweden AB Sales Area Manager, Nordics/Scandinavia 
Mora of Sweden AB Sales Area Manager, Russia, Eastern Europe and Asia 
Navetti International Business Development 
Navetti Marketing 
O-I Europe sarl Strategic Global Pricing Manager 
Outotec Process Owner Deliver Services/Pricing Manager 
Periscope Client Development Manager 
Periscope Solution General Manager 
Periscope Solution General Manager 
Periscope Vice President 
Prof. Roll & Pastuch - Management Consultants Managing Partner 
Prof. Roll & Pastuch - Management Consultants Senior Project Manager 
PROS Business Development Manager 
PROS General Manager, EMEA 
PROS Strategic Consultant 
PROS-Cameleon Account Manager 
Sabic Innovative Plastics BV Pricing/Profitability Team Leader 
Scania Pricing Manager 
SGE Marketing Director 
SKF European Channel and Pricing Manager 
SKF Eurotrade AB Pricing Manager 
Syngenta Italia Commercial Operations and Pricing Manager 
Tata Steel Pricing Business Partner 
Tata Steel Service Innovation Manager 
TE Connectivity Pricing Manager EMEA - TE Energy 
Terex Cranes Germany GmbH Product Sales Specialist and Pricing Manager 
ThyssenKrupp Industrial Solutions AG Senior Commercial Manager 
Vaillant Group Senior Pricing Manager 
ValuePricing Consultancy Founder 
Vendavo Account Executive 
Vendavo Account Executive 
Vestas Offshore Wind Senior Sales Manager 
Volvo Penta AB Global Pricing Manager 
Wärtsilä Pricing Analyst 
Wärtsilä Pricing Analyst 
Wärtsilä Pricing Manager 
Yanmar Europe B.V Senior Parts Specialist 
Stephan Liozu Pricing Thought Leader and Agent of Disruption 
Manufacturing Pricing Excellence Platform 2014 - Post Event Report 11 
UK 6% 
Finland 4% 
France 4% 
Italy 3% 
USA 3% 
Austria 2% 
Denmark 1% 
Italy 
USA 
Austria 
Denmark
Thanks to our MPEC Partners 2014 
Sponsor the 3rd Annual 
Manufacturing Pricing 
Excellence conference 2015 
This conference is the leading platform for pricing professionals in Europe, and has 
stood the test of time. Now in its 3rd edition, we are proud to see the event constantly 
growing, and we expect 2015 to be our biggest event yet. This is an opportunity you 
simply cannot miss out on. 
Why should you become a partner? 
1Associate your brand 
with the Manufacturing 
Pricing Excellence 
Business Forum 
2 
Limited Partner Oppor-tunities; 
We are inviting a 
limited number of part-ners, 
all well evaluated for 
the best matchmaking 
effect 
3 
Benefit from the 
European Marketing 
coverage through our 
extensive manufacturing 
industry database 
12 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 
4Generate new business 
opportunities with leading 
manufacturing 
organizations 
5Be a part of business 
critical conversations 
that take this industry 
forward 
6 
Show your solutions to 
an audience that really 
counts 
7 
By invitation only; All 
attendees are carefully 
screened for business 
critical issues 
We tailor make your 
individual business 
suit to fit your 
specific business 
objectives 
Åsa Karphammar 
Senior Business Advisor 
Phone: +46 8 120 505 53 
E-mail: asa.karphammar@ 
copperberg.com 
Partners 2014
Join us for the 2015 edition 
YOUR ESSENTIAL EXECUTIVE TOOLKIT 20th - 22nd of May 2015, Barcelona,Spain 
MAXIMIZE 
YOUR 
ROI 
O F 
PRICING 
Manufacturing Pricing Excellence Platform 2014 - Post Event Report 13 
Find ou t mo re at 
www.pricingeurope.com @ 
PLUS 
a 
event 
Join us on: Manufacturing Pricing Excellence Forum 
Twitter: @Prod_Lifecycle 
500€ 
Here is your 
discount 
voucher 
Use code: MPEC500 
Register before 30th of September 2014 
and get 500€ discount 
Go to: www.pricingeurope.com/platform-details/pricing-registration
Conference at the glance 
Day 1 - May 20th 2015 
12:00 Workshop Registration Opens 
13:00 Workshop 1 - TBD (Where to Begin) 15:30 Workshop 2 - TBD (How to evolve) 
Day 2 - May 21st 2015 
7:50 Late Registration 
8:20 Chairman´s opening 
8:30 Pricing Cafe 
9:00 Innovation in Pricing 
9:35 Multicultural challenges when implementing Value Based Pricing and Diferentiation Strategies 
10:05 Coffee Break and Peer-to-Peer meetings 
10:40 Pricing Key Performance Indicators 
11:15 Key factors for realistic attainable pricing strategy 
11:50 Panel Debate - CEO, CMO and CSO take the stand - The Benefits of Pricing Leadership 
12:20 Networking lunch 
13:20 Pricing Roundtable Discussions 2014 
14:45 2015 Inspirational Speaker - How to use Pricing Maturity in your projects choice Using 
Performance indicators on pricing - Richard Coppoolse 
15:15 Coffee Break and Peer-to-Peer meetings 
15:15 Focus Seminars 
15:50 Design of Pricing Experiments – 
Leading to Confidence and Improved 
results - Martin Reeves, Air Products 
and Chemicals Inc. 
16:25 Advanced price setting metods 
17:00 BIG DATA and Pricing Decisions 
Day 3 - May 22nd 2015 
15:50 Commercial Policy and Pricing 
Schemes - Paolo De Angel, Syngenta 
16:25 Pricing Elasticity and capacity 
management to maximize profitability 
17:00 Pricing Science - Statistical 
approaches to pricing optimisation in 
practice 
8:15 Welcome Coffee 
8:30 Chairman opens the day 
8:40 Pricing Transformation in a chemical company - Jörg Wurdak, H.C.Starck 
9:10 Change Management and Pricing 
9:40 Value coaching of sales force 
10:10 Integration of pricing in non-sales funtions (marketing, production) 
10:40 Coffee Break and Peer-to-Peer meetings 
11:10 Studio Pricing 
12:10 Chairman closes the conference 
14 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 
15:50 Pricing strategies for different 
sales channels 
16:25 Legal aspects of competitive, 
market price research 
17:00 Price KPI Dashboard 
17:30 Conference Check-In and Registration Opens 
18:00 Networking Cocktail - Meet your peers 
17:30 Cocktail Reception and Peer-to-Peer Meetings 
19:00 Networking Dinner Programme
Join us in 2015 
We are proud to announce that next year’s edition, the 3rd Annual Manufacturing Pricing Excellence Forum, will take place in Barcelona 
on May 20th - 22th, 2015. Follow us regularly for more information on agenda, venue and speaker list after the summer holidays. 
Call for speakers 2015 edition 
Would you like to be involved in the 3rd Annual Manufacturing Pricing Excellence Forum? 
We are currently looking for inspirational speakers who will dare to challenge the future of Pricing and add value to the forum by 
presenting a practical case study on: 
Innovative pricing 
Practical (case study on 
pricing implementation in 
a organisation) 
Opinion Interview 
Manufacturing Pricing Excellence Platform 2014 - Post Event Report 15 
Inovative pricing 
If interested please contact 
Goran Cvetanovski, 
Editorial director, Pricing Division 
Phone: +46812050563 
email: goran.cvetanovski@copperberg.com 
Pricing Strategy 
• Price value positioning 
• Channel pricing strategy 
• Service pricing strategy 
• Pricing KPI´s 
• TCO 
Pricing operations 
• Product pricing 
• Performance discount & bonus 
• Service pricing 
• Pricing & e-commerce 
• Segmentation 
Pricing Organisation and processes 
• Centralized pricing organisation 
• Pricing governance & complience 
• Price controling 
• Margin oriented incentives 
• Pricing traning & value argumentation 
training 
Change Management (pricing confidence, CxO buy in, 
Sales Execution) 
Pricing Optimisation 
Pricing Analysis Competitive & Market pricing research 
Call for Papers 
We at Coppeberg aim to change the way how conference agendas look like. The goal for the Manufacturing Pricing Excellence 
2015 agenda is to provide great expirience based on a premium content. For this purpose we are currenly searching for interesting 
papers on pricing that will be published in the e-aganda and final printed agenda. 
We consider five different types of articles for publication in the MPEC agenda. The different article types are: 
Academic 
(pricing studies) 
Futuristic 
(Inovation in Pricing) 
The author of the article agrees that the work he/she is submitting meets the appropriate criteria and does not infringe upon any 
copyright or intellectual property laws. All submitted articles are first screened by the editor-in-chief and the MPEC Advisory Board. 
The articles should not exceed 1000 words. Pictures and graphs are welcome.
Information - stay updated 
Registration Fees - Please use the chart below to determine your registration fee 
+ 
Join our 
LinkedIn Group! 
(Manufacturing Pricing Excellence Forum) 
+ 
Follow us 
on Twitter! 
Twitter: @Prod_Lifecycle 
+ 
3 Easy ways 
to register: 
Phone: 
+46 8 651 10 90 
Email: 
registration@copperberg.com 
Website: 
www.pricingeurope.com 
Register before 30th 
of September 2014 
1490 EUR 
1090 EUR 
500 EUR 
400 EUR 
TERMS & CONDITIONS 
+ 
All prices are excluding tax 
Your booking is binding. You may substitute a delegate at any time. Please note that 
substitutions are not permitted unless approved by the organizers. For all cancellations 
(without an approved substituted delegate) received in writing more than 5 business 
days prior to the event and, a €120 (+VAT) administrative fee will be charged and a credit 
voucher for the remaining amount will be issued. Credit vouchers may be used at any 
Midfield Media conference within one year of issuance. For cancellations less than 5 business 
days prior to the event, the full amount of the delegate pass is non-refundable. Full payment is 
due 10 days upon invoice and no later than 5 business days prior to the event. Delegates 
that have NOT submitted payment prior to the event will not be admitted to the event. 
Admittance is then only granted upon approval of credit card payment directly onsite. 
3 day conference including dinner 
+ Workshop – 20th – 22nd 2015 
3 day conference including dinner 
– May 20th – 22nd 2015 
1 Day conference without dinner 
– May 21nd 2015 
Only Workshops – May 20th 2015 
Team Discount Program 
Our agenda is the perfect opportunity for you to bring a cross-functional 
team. When attending as a team of five or more you’ll receive additional 
benefits, including complimentary registrations or discounts. 
Group Booking Offer! 
To learn more about our popular group booking option, please contact: 
email: register@copperberg.com or call hotline: + 46 8 650 74 40 
16 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 
Register before 1st 
of January 2015 
1690 EUR 
1290 EUR 
700 EUR 
400 EUR 
Price after 1st 
of January 2015 
1990 EUR 
1590 EUR 
1090 EUR 
500 EUR 
Register now: www.pricingeurope.com/platform-details/pricing-registration
About us 
World of Manufacturing 
Copperberg is the specialist events organiser 
for the Global Manufacturing industry. Created 
for senior executives from global organisations - 
our events are giving you the tools to improve 
short term results whilst simultaneously 
designing robust future strategies. 
Power of Knowledge 
Our platforms provide you with the perfect 
combination of networking and education. We 
give you leading edge ideas, innovative case 
studies filled with key insights from leading 
organizations combined with hundreds of 
minutes of organized networking. 
Building for the 
future 
“As long as no human, 
no organization, is 100% 
satisfied, our strive to 
create the best business 
platforms continues “ 
Herbert Spencer once said: “The great aim of education is not knowledge, but action” 
On a daily basis we work hard to improve, 
develop and innovate our conference 
concepts in order to ensure the best 
hands-on, real life strategies for all our 
attendees. 
When you exit the door after attending one 
of our events our ambition is that you should 
know how to convert the ideas, networking and 
thought leadership sessions into real life action 
and organizational growth, and that you have 
created a network of industry peers that lasts a 
lifetime. 
Our team is headquartered in Stockholm, 
Sweden, or as one of our key note speakers once 
said – “the epicenter of Industrial manufacturing”. 
The Copperberg team is characterized by its 
experienced members with great knowledge 
who design events to make a difference. 
And we do make a difference. 
It is a privilege to work with all the organizations 
that are in our network and for every day we 
grow more and more humble to the fact that 
there is so much to learn. As long as no human, 
no organization, is 100% satisfied, our strive to 
create the best business platforms continues. 
Sincerely, 
Lisa Bergström 
Managing Director 
Copperberg 
http://LinkedIn: se.linkedin.com/in/lisabergstrom Twitter: www.twitter.com/LisaBergstroem 
Manufacturing Pricing Excellence Platform 2014 - Post Event Report 17
400€ OFF400€ OFF Manufacturing Business Platforms 2014/2015 
400€ OFF 400€ OFF Calendar of Events 
Copperberg is the specialist events organiser for the Global Manufacturing industry. Dedicated for senior executives from global organisations 
- our events are giving you the tools to improve short term results whilst simultaneously designing robust future strategies. 
400€ OFF 8th Annual Aftermarket Business Platform 2014 
October 22nd - 24th, Amsterdam, The Netherlands 
The Aftermarket Business Platform is the leading European event for senior aftermarket executives, attracting 150+ participants from global 
organizations. Now in its 7th edition, it focuses on current market challenges on how manufacturing companies can increase growth revenues from 
their service divisions through success stories on the following topics: remote service management , spare parts, value based pricing/selling, value 
proposition and total cost of ownership, data in the aftermarket, BRIC market strategies. Over the course of three days and plenty of networking 
opportunities, participants will be confronted with tools and solutions to current challenges as well megatrends of the future. 
www.aftermarketeurope.com 
400€ OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF 2nd Enterprise Asset Management 2014 
November 11th - 12th, Copenhagen, Denmark 
The Enterprise Asset Management is designed to meet the challenges and needs of Asset Management experts and maintenance design managers from 
Europe and beyond. Packed with practical case studies from leading organizations in process and manufacturing industry, this two day conference will bring 
up-to date topics that any asset professional can relay to. Emerging ISO standards, Asset management holistic approach, Change Management, EAM KPI’s, 
Asset Lifecycle Management, Predictive Maintenance, M2M, Mobile EAM are only few of the topics that are going to be discussed at the conference. 
www.eameurope.com 
www.sparepartseurope.com 
3nd Annual Spare Parts Business Platform 2015 
February 4th - 5th, Stockholm, Sweden 
Spare Parts Business Platform will return in February 2015 for its third edition. Following an extremely successful event, the conference will once again 
gather senior spare parts executives for a two day event on how to optimize the spare parts process. The event will delve into topics such as parts pricing, 
logistics and forecast, piracy, obsolescence, centralization vs. decentralization of warehouses, inventory management. Participants last year came from 
all corners of Europe and offered plenty of networking opportunities to enhance sharing of experiences between peers. 
www.copperberg.com 
1st Annual Nordic Enterprise Mobility 2015 
February, Stockholm, Sweden 
The inaugural Nordic Enterprise Mobility will be the first of its kind for large Scandinavian organizations from all sectors, where CIOs and Enterprise 
Architects will meet to discuss the challenges and solutions to implement an enterprise mobility strategy across the organization by coordinating and 
aligning across business units, setting BYOD/COPE standards, securing the mobile infrastructure, and understanding the business value of mobility as a 
supporting technology. 
www.defencesupplychain.org 
5th Annual Defence Collaboration and Logistics 2015 
April, Amsterdam, The Netherlands 
The Defence Collaboration and Logistics conference is coming back for the 5th time and this time in Amsterdam. This unique annual 3 day conference is 
the only one in Europe and beyond gathering all the relevant stakeholders from the Defence sector and focusing on the current challenges that the Armed 
Forces are facing regarding multinational logistics and collaboration, SmartDefence, policies, PPP, outsourcing, supply chain and logistic, trends in 
technology and much more. 
www.pricingeurope.com 
3nd Annual Manufacturing Pricing Excellence Platform 2015 
May, Amsterdam, The Netherlands 
The Manufacturing Pricing Excellence is designed to meet the needs of pricing decision makers from the Manufacturing industry from Europe and beyond. 
Packed with practical case studies from leading organizations across like Air Products, Syngenta, H.C Stark, the conference brings up-to.date topics that any 
pricing professional can rely on. Effective Pricing Strategies, Change Management, Value Based Pricing, Pricing Confidence and Price Optimization are only 
few of the topics that are going to be discussed at the conference. 
2nd Annual Field Service Business Platform 2015 
June 2015, Amsterdam, Netherlands 
The Field Service Business Platform is designed to meet the challenges and needs of service and aftersales professionals from Europe and beyond. Packed 
with practical case studies from leading organizations within the manufacturing industry, this two day conference will focus on how to optimize the service 
division to turn it into a sustainable profit center. Topics discussed will revolve around mobility, workforce scheduling, predictive maintenance, and knowledge 
management to support field technicians and increase customer loyalty. 
www.fieldserviceexcellence.com 
18 Manufacturing Pricing Excellence Platform 2014 - Post Event Report
400€ OFF • 400€ OFF OFF400€ OFF • 400€ OFF • 400€ OFF • 400€ 
400€ 
400€ OFF Make • 400€ sure OFF to • join 400€ us OFF at: 
• 400€ OFF • 400€ OFF • 400€ OFF • 400€ 
October 22nd – 24th 2014, The Grand Hotel Huis ter Duin, The Netherlands 
OFF • 400€ 
400€ OFF • 400€ OFF • 400€ 2014 
400€ 
400€ OFF • 400€ OFF • 400€ OFF • 400€ 
OFF 400€ OFF • 400€ OFF • 400€ DRIVERS 
OFF • OFF • 400€ FOR 
OFF • 400€ 
OFF 400€ OFF • 400€ GROWTH 
400€ 
OFF 400€ OFF • 400€ OFF • 400€ OFF • OFF • 400€ OFF • 400€ 
OFF 400€ OFF • 400€ OFF • 400€ 
OFF 400€ OFF • 400€ OFF • 400€ 400€ 
OFF 400€ OFF • 400€ OFF • 400€ OFF • OFF • 400€ 
OFF 400€ OFF • 400€ OFF • 400€ 400€ OFF • 400€ OFF • 400€ OFF • 400€ 
OFF OFF • 400€ OFF 400€ 
400€ Speaking organizations 2014 
• OFF 400€ OFF • 400€ 
OFF 400€ OFF • 400€ OFF • 400€ OFF • OFF • 400€ OFF • 400€ 
OFF 400€ OFF • 400€ OFF • 400€ OFF • 400€ OFF • 400€ 
OFF 400€ 400€ OFF • 400€ 
PLUSa 
event 
Join us on: 
#ameurope 
Presents 
@ Find out more at 
Aftermarket Europe Group 
www.aftermarketeurope.com Twitter: @Prod_Lifecycle 
8th Edition 
*This offer cannot be claimed retroactively on an already booked ticket. Nor can it be claimed by solution providers, service providers or consultancies selling services to 
the delegate audience. The organizer can at any point decline a registration that does not meet the above criterias.
Copperberg 
Lützengatan 2 
115 20 Stockholm, Sweden 
Phone: +46 8 650 02 70 
Fax: +46 8 441 07 93 
Email: info@copperberg.com 
www.copperberg.com 
© 2014 Copperberg. All rights reserved. 
For more information, email info@copperberg.com or visit www.copperberg.com. 
a 
event

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Manufacturing Pricing Excellence 2014 post event report

  • 1. YOUR ESSENTIAL EXECUTIVE TOOLKIT Radisson Blu Hotel Amsterdam Airport, The Netherlands, May 21st - 23rd 2014 POST EVENT REPORT Find out more at @www.pricingeurope.com PLUS a event Thanks to our Partners in 2014 Join us on: Manufacturing Pricing Excellence Forum Twitter: @Prod_Lifecycle 95% will attend again in 2015 4 already confirmed SPEAKERS REGISTER before 30-09-2014 and get 500€ discount
  • 2. Editor`s note The 2nd Manufacturing Pricing conference took place May 21st - 23rd at the Radisson Blu Hotel Amsterdam Airport in Amsterdam. Over 120 pricing experts from across Europe and beyond came to discuss, share, learn, and network around several themes such as value based pricing and TCO, pricing strategies in a highly competitive market, change management in pricing, ROI in pricing, pricing initiatives, pricing execution improvement, analytics-enabled pricing optimisation and much more. “Segmentation, Pricing KPI´s and Innovation in Pricing” Looking at the evaluation forms and key takeaways of participants, it is clear that Value Based pricing on everyone’s mind. Even though many cases are proven to be successful, organisations still struggle to find the right way to get paid for the Value created. There are several challenges like differentiation, segmentation, process complexity, organisational alignment, sustainability and time, that still hinder organisations from achieving full ROIP. During the conference, it was constantly stated that pricing is not a project but rather a journey. A journey that requires time and organisational acceptance (change management). During his presentation Miguel Serrano Kieckebusch, Global Pricing Strategy Director at Medtronic pointed out that only 9% of the organisation that undertake the pricing journey manage to have a sustainable pricing strategy. Another Key topic that came up several times at the conference was how we can measure KPI´s and which KPI´s should be measured. No matter if we are just starting our pricing journey or we are in need for additional management support for our pricing activities, we need to be better in measuring how we are impacting the business or how can we improve? Additionally many organisations are now interested in learning more about legal aspects of competitor/market systems for price enforcement of sales force. Overall, the event showed that most manufacturers are facing the same challenges. This type of event is the perfect platform for them to learn from each other, brainstorm on, and get inspired into new and innovative pricing concepts. http://www.linkedin.com/pub/goran-cvetanovski/9/43b/991 https://twitter.com/GCCopperberg Goran Cvetanovski, Editorial Director, Pricing Division Copperberg 24 Pricing professionals on stage 2 Manufacturing Pricing Excellence Platform 2014 - Post Event Report MPEC 2014 120 Delegates coming from 14 countries in Europe and US 12 delegates got CAP Certified 900+ Min of networking 480 Min of premium content 120 Min structured knowledge sharing
  • 3. Conference Testimonials “Having participated in numberless conferences of all kind, the Copperberg Pricing conference was an outstanding event. Reasons for the success was a diversified agenda (including round tables, pricing stidio), sufficient room for networking and peer to peer discussions as well as valuable pre-conference workshops. The members of the advisiory board left no question open so that there is just one statement left: Copperberg Pricing Conference 2015 ? I will participate - for sure !” Head of Strategic Pricing, H.C. Starck “Well organized conference with excellent speakers in a format that enabled very good networking” Pricing Manager, ABB BU LPED Enclosures and DIN-Rail products Manufacturing Pricing Excellence Platform 2014- Post Event Report 3 “Great opportunity to meet with peers and discuss op-portunities and challenges we face in the pricing arena. Can share experiences and learnings with peers which can be delivered back to the business” European Merchant Margin Enhancement and Pricing Manager, Air Products and Chemicals inc. “This was a very professional conference, where real pricing professionals presented to pricing professionals. A must in terms of sharing best practices!” European Channel and Pricing Manager, SKF Industrial Market, Regional Sales and Service “A very good conference, with excellent disposition of speakers, seminars, workshops, networking.” Aftermarket Director, JBT FoodTech “Really nice experience to meet so many experts at one place!” Sales Manager, EagleBurgmann Germany GmbH & Co. KG “A great conference, well organized and a lot of great speakers, very targeted on a subject that often is under-estimated.” Regional Process Manager, EagleBurgmann Germany GmbH & Co. KG “Pricing topics were discussed at a good level, with interesting case studies. It gives a good feeling or where the industry is on pricing” Strategy & Pricing, Agfa Graphics in Belgium “Great conference with a good mixture of real cases, a nice atmosphere for good networking and valuable content on pricing practises and methodology.” IT&S Business Co-ordinator, Borealis Group “Pricing practitioners’ knowledge for pricing practitioners. You cannot get more practical and relevant than this. A must attend.” Stephan Liozu, VIA LLC “It was great experience to talk and share best practice with the Manufacturing Pricing Excellence conference participants. MPEC is very powerful learning platform which helps to bringing pricing activities of each company to higher level of performance.” Pricing Analyst, Avery Dennison “Very useful conference for pricing professionals. Its a unique opportunities to learn from peers in the industry.” European Pricing Manager, Avery Dennison “The 2nd Annual Manufacturing Pricing Excellence conference gave us the fantastic opportunity to meet and network with the best in the business, allowing us to both learn and educate.” International Business Development Consultant, Navetti “The conference was well organized and had a high-level group of attendees that were interesting to talk to.” Client Development Manager, Periscope
  • 4. Rearview mirror This 21st to 23rd of May, Amsterdam hosted the 2nd Annual Manufacturing Pricing Excellence conference. With more than 120 pricing professionals attending, the conference became the platform for knowledge sharing and networking. During the first day, delegates had an opportunity to attend two pricing work-shops on “How to build a successful Pricing function” and Price Setters and Price Getters working together to capture value lead by the world recognized pricing authors Harry Macdivitt and Mike Wilkinson. In parallel to this year’s pre-conference pricing workshop, Stephan Liozu held a CAPtm (Change Agent in Pricing) certification program on change management and the change leadership processes related to value and pricing projects. This one-day certification program included in-class training as well as individual change management exercises. To obtain the CAP® certification, participants had to successfully complete all exercises conducted during the session (2 small exercises and a change case study). Finally, participants had to take a multi-choice test at the end of the session and obtain a minimum 75% score to pass and achieve CAP™ certification. Martin Andrée, Pricing & Market Development Manager, Bühler Management AG Jörg Wurdak, Head of Strategic Pricing, H.C.Starck Bert Oosterlee Pricing Manager EMEA, Monsanto Holland BV 4 Manufacturing Pricing Excellence Platform 2014 - Post Event Report Peter Schmich, Strategy Development, SGL Carbon GmbH Per-Olof Wieske, Global Pricing Manager, Volvo Penta AB Maya Lukanova, Global Pricing Manager, Merck Millipore Alfredo Robles, Marketing Project Manager, BASF SE Jonathan Clarke, Pricing and Commercial Terms Manager, Berendsen Girish Bene, Product Sales Specialist and Pricing Manager, Terex Cranes Germany GmbH Jeanette Elsenaar, IT Project Lead (Pricing project), Monsanto Holland BV Nina Knevel, Seminis Brand Manager, Monsanto Holland BV Eugenia Jaime, Sales Effectiveness Manager, Monsanto Holland BV
  • 5. Rearview mirror During the evening networking reception delegates had the opportunity to network and share their challenges and formulate a set of question for the Studio guests on the 3rd day of the conference. The main day started with an opening speech by Harry Macdivitt chairman of the 2nd Annual Manufacturing Pricing Excellence conference. He opened the conference with difining the macro challenges that pricing professionals are facing today and the role and characteristics of a Chief Pricing Officer. Shortly after, he introduced our first speaker Benoit de Dorlodot who is acting European Channel and Pricing Manager at SKF Industrial Market Regional, Sales and Service. Benoit presented a practical case study on creating, calculating, communicating and profiting from Value created. He started the presentation with a short video where number of leading authors and experts in selling and pricing like Jim Harus, Ralph Oliva, James C. Andersen and Neil Rackam together with the CEO of SKF, Tom Johnstone were talking about the “Power of so What” and how important creating and capturing Value is in developing businesses. Shortly after, Benoit delved into the specifics of under-standing Manufacturing Pricing Excellence Platform 2014 - Post Event Report 5 and measuring Total Cost of Ownership. “Companies and governments who buy and sell on Total Cost of Ownership make and save more money” – he said. Once we understand the Total Cost of Ownership, we can continue with the process of Value documentation, delivery and measurement. Benoit ended the presentation with a recommendation on how to develop and implement a Value Merchant Strategy. The second speaker was Mike Lawson, Pricing director at Depuy Syntes. He started the presentation with a question to the audience – “What is your pricing purpose?”. After a short general comparison between Cost Plus Pricing and Value Based Pricing he presented the 5 C’s of Value Based Pricing – Comprehend, Create, Communicate, Convince and Capture. Shortly after, he focused for a while on how to communicate Value internally and how to secure management commitment. “Be ready to have different conversations” – he said. “In order to maximize profitability, we need to achieve Value Based pricing by looking at the data and based on that data we can create techni-cal, personal and business arguments to secure stakeholders commitment.” The last speaker in the first plenum block was Dr. Paul Artur Glenn, Head of Global Pricing Service and Parts at Heidelberger Druckmaschinen AG. He focused on Heidelberg’s system service journey to Pricing Excellence and how to optimize millions of prices on a global scale. After a staggering presentation on their well-studied, defined and proven global pricing strategy, he ended the presentation with some lessons learned and recommendations. “First you need to have a clear vision of where you want to develop your pricing. Define your pricing framework and methods and have a clear plan how you want to proceed and implement. Implement hands-on first for initial parts and initial markets to check your set-up, convince stakeholders and to show initial results. It is very important to develop a business case for the big picture. Only when you have developed and implemented your strategy, focus on the tool. Select the right vendor based on a comprehensive selection process and define clear expectations what you expect to get, the terms and con-ditions (e.g. conditions based on implementation success) and the future roadmap. Finally, expect and manage challenges along the implementation road and earn the fruits from your initiative along the road” – he said.
  • 6. Rearview mirror After the first break where delegates had the opportunity to have one – to – one meetings, Kalle Aerikkala, Pricing Man-ager at Outotec, presented a case study on Pricing Maturity - where to begin and how to ensure continuous improvement. In his presentation Kalle turned to the importance of establish-ing only one framework for Why should we think about prices? • Types of customer complaint: • Surprise price changes • Illogical differenes in prices between similar parts • Price tenfold compared to competition… value based pricing and market driven pricing, one process to • What about customers who don’t even bother to complain? allow the right people in the • How much money are we losing due to too low prices? organization to execute pricing efficiently, and one dedicated 6 5/20/2014 pricing system (framework guided pricing in real time). “The future is in establishing proactive pricing together with the product management and expanding usage of improved pricing methods supported by a professional pricing tool” – said Kalle. Miguel Serrano Kieckebusch, Global Pricing Strategy Director at Medtronic was the last speaker before the lunch. Miguel emphasized that we have to go beyond commoditi-zation. “Each company’s value proposition defines the value of their offering Different customers will have different value perception and readiness to pay. Pricing is the tool to channel it. ” – said Miguel. In his presentation Miguel presented interesting facts about the number of organizations who have sustainable pricing strategy. 60% of today’s organizations are investing in pricing. 50% of them will succeed in achieving a good pricing strategy and start getting some ROI from it. But only 30% of the ones who have succeeded with achieving a good strategy will manage to have a sustainable pricing strategy. That means that only 9% of today’s organizations are managing to have sustain-able effort in pricing. In his closing remarks, Miguel addressed the audience with these words – “Make it a continuous, iterative process. Find what is good and where your red flags are and see what you can do differently”. After the networking lunch the delegates took part in the Pricing Roundtable discussions. The round tables started with a captivating teaser covering each topic, after which the moderators instigated enthralling discus-sions. The round tables were moderated by Thomas Donck from Deloitte, Loïc Le Corre from PriValEdge, Robert Irwin from Vendavo, Ingemar Ylikangas from Navetti, and Gregor Buchwald from Prof. Roll & Pastuch Management Consultants. During the round tables delegates had the opportunity to discuss how to use web analytics and other transactional data to enable sound pricing decisions, value based approaches in practice, three key elements to succeed in pricing and how to gain customer trust, efficiency and profit. Further delegates discussed what are the most promising profit levers along the pricing process and what are most common mistakes made in developing an international pricing strategy and how to avoid them. The round tables ended with a presentation from this year’s inspirational speaker Stephan M. Liozu, founder of Value Innoruption Advisors and co-editor 10 Best Practices with ROIP Measurement 6 Manufacturing Pricing Excellence Platform 2014 - Post Event Report of the book “Innovation in Pricing”. In his presentation, Stephan addressed the impor-tance of ROI in Pricing (ROIP), what to measure and how this can help in securing future pricing investments. During his presentation, Stephan presented some of the results of his unique survey as well as went through some of the published data on what the impact of pricing might be. “Although majority of organizations see measuring ROIP as very important or important, only 33 % have formal processes in measuring ROI” - pointed out Stephan. Amongst the challenges in measuring ROIP, Stephan listed 10 Best Practices with ROIP Measurement (Cont’d) defining overall incremental pricing effect initiatives, setting up the proper reporting process for ROI, agreeing on a definition of pricing ROI for initiatives, estimating the specific pricing effect of initiatives and calculating the actual return of Investment as one of the biggest challenges. In his closing remarks, Stephan gave recommendations for 10 best practices with ROIP measurement and available tools for measuring ROIP. Further in the program, delegates had an opportunity choose between two different tracks. In track one; delegates had a chance to listen to presentations from Fabio Cicalini, Robert Irwin and Rafael Farres. Fabio, Pricing Manager EMEA at TE Connectivity presented a The first to take the stage in track 1 was Fabio Cicalini, Pricing Manager EMEA at TE Connectivity. In his hands-on presentation, Fabio focused on transition strategy when implementing Value Based Pricing. As highlighted in our preconference research, most of the organizations are currently in a pricing transition phase, Fabio’s session brought spot-on recommendations on © Outotec – Al rights reserved Establish a culture of systematic measurement and make it part of the accountability culture. 1 Do not start any project without having the right measurement and tracking metrics in place to evaluate impact. 2 Establish thresholds of pricing ROI & impact: for every $ invested in pricing  $7 to $10 dollars in return. 3 Use the Pricing Council as the body that approves, tracks and controls ROIP. 4 Develop an internal consensus of the ROIP measurement formula and process. 5 Analyze thoroughly over-and under- achievement in pricing projects 6 Study how other functions measure ROI: R&D, manufacturing, engineering. 7 Focus on controllable variables. Do not try to measure everything and “boil the ocean”. 8 Clearly state your measurement assumptions and do not leave room for interpretations. 9 Take clear ownership of and for ROIP. Do not leave it to sales, finance or marketing. 10
  • 7. Rearview mirror how to establish a successful transformation strategy based on 3 main parts: pre-pricing (market research), price setting and pricing getting. As main components in pre pricing (market research), Fabio listed competitive pricing research, economic value estimation; perceptual value maps and attributes matrix and customer survey on spare parts target sample. After describing the price setting strategy he turned to price getting. “As a most crucial part of the pricing transformation strategy, price getting requires a change management strategy or new organizational set up” –said Fabio. Thereafter he presented practical tips on how to get this last part completed in a short time and with good results. Center driven pricing organization, pricing and sales excellence pro-grams, You need a Process Standardised Repeatable Documented © 2014 Vendavo, Inc. PROPRIETARY & CONFIDENTIAL 8 3 Last Modified 16/05/2014 09:20 Romance Standard Time Printed Pricing excellence in B2B is built around 3 levels of price management, supported by the right infrastructure What's the right pricing mechanism based on available options or alternatives in the market? How do we maximize value by identifying and quantifying the differentiation of our products/services? What is the headroom to set target prices? Market pricing Set the price 4 Pricing excellence Value pricing How do we protect the margins? How do we prevent leakages and ensure we pass-on cost increases? Get the price Transactional pricing 1 2 3 Pricing infrastructure 4 What organisational structure, processes, incentives, tools, and support are needed to ensure sustainable pricing excellence? SOURCE: McKinsey Pricing Practice Manufacturing Pricing Excellence Platform 2014 - Post Event Report 7 internal and external communication and finally pricing tools, processes and policies were some of the tips that he shared with the audience. Robert Irvin, Business Consultant at Vendavo took to the stage after Fabio. With over 10 years of practical experience in devel-oping, building and automating pricing strategies, processes and margin optimization, Robert emphasized on the importance of pricing analytics and profit discovery. He started with some examples on why advanced statistical analytics so important in pricing. “So where do we start?”- asked Robert in the beginning of his presentation. “Everything starts with a process - a process that needs to be standardized, repeatable and documented. Also the process needs to start with the Right Price and Margin KPI’s.” continued Robert. Over the 30 minutes Robert presented well supported arguments and tips how to combine statistics with analytical tool to shorten the process and why Price and Margin Analytics is a repeatable process requiring statistical insights and not just an IT tool. The last speaker in track 1 was Rafael Farres, Strategy & Pricing director at Agfa Graphics. In his in-depth presentation on “Value Pricing in complex project sales”, Rafael focused on how to measure the value advantage and track it’s achievements by defining the optimal pricing model for project sales, designing effective project pricing tool and differentiating customer value by segment and region. “With value pricing in system sales, multiple offers can be created easily to show customers different alternatives, benchmarking them a competitor offer, and guiding them to a recommended alternative”- ended Rafael. In track two; delegates had a chance to listen to presentations from Jorge Postigo, Associate Principal at McKinsey & Company and Nicolas Magnette, Solution General Manager with Periscope a McKinsey Solution. In their presentation on “Sustainable pricing impact through frontline capa-bility building” Jorge and Nico-las presented their approach that emphasized capability building of the sales force, and the deployment of a selection of pragmatic, focused tools to support their day-to-day work. “Pricing transformations can be complex, especially when the products are complex, and prices are negotiated by a large sales force”- said Nicolas. Loïc Le Corre, Managing Director at PriValEdge continued the afternoon track 2 sessions with a presentation on pricing analytics and the importance of price optimization and its potential bottom line impact. In his presenta-tion he showed how pricing and value analytics could help in measuring, managing and im-proving the value captured and delivered. Further, he present-ed the capabilities oft the new methodologies and systems and what impact will they have on pricing analytics. “In theory all companies should use Value Based Pricing but in practice, that majority still price based on contacts or competition. On the question “Why?”, Loic answered “because there is that thing about value: It is often dificult to quantify. Clients need to see it before they’ll pay for it and finaly it is hard for sales forces to sell it”. The solution for this challenge lays is pricing and value analytics. Further Loic delved into the 6 key levers in pricing and value analytics: value based design, price perception, value capturing, price leadership, price erosion (leakages) and cost inflation (freebees).
  • 8. Rearview mirror Day 3 started with some great presentations from DuPont, Borealis and Air Products. First on sage was Victoria Mascaray Martí, Pricing & Channel Competency Leader EMEA at DuPont. During her resentation she focused on the challenge of implementing value-based pricing at the right time by sharing her experience with how DuPont overcomes this challenge. ”It makes sense to implement Value Pricing at the early stage of product life cycle while differentiation is hig so that cumulative $ benefit is maximized, however because data for Value Pricing is scarce and immediate $ impact is small the team is tempted to delay Value Pricing, risking significant potential profit over the life cycle,and opportunity to develop sustainable capability in the organization” - said Victoria. The second presentation in the morning came from the dynamic pricing duo from Borealis Group, Peter De Vos, IT&S Business Co-ordinator and Emanuela Papapietro, Senior Commercial Excellence Manager. In their very well sincronized presentation, Emanuela and Peter focused on the importance of Change management in Pricing and how to get the organisation geared up to accept change. “To garantee success, what you need is full commitement and management support. Work close with IT on a platform and data requirements, Use business people to drive the organisational change as project managers and ambasadors, Finaly avoid perception of loss of empowerement by the sales team. Communicate and agree with Sales Management before starting negotiation” - said Emanuela. This years conference ended with an interactive discussion called Studio Pricing. This 80 minute session was based on a talk show settings. The host of the studio Richard Coppoolse, Co-author at “Innovation in Pricing” and Founder of Value Pricing Consultancy, welcomed Rickard Nilssonfrom Electrolux Major Appliances EMEA, Sascha Kueppers from BMW AG, Stephan Reis, Avery Dennison Materials Group and Ingo Hennecke from Bayer CropScience.. Each of the guests got interviewed by Richard Coppoolse for 10 minutes after which the delegates could have the opportunity to address their questions to the guests. * All notes in this article are the autors own and therefore none of the persons mentioned in this article can be hold acountable for authors own remarks. The last speaker in Track 2 was Mirko Maternini, Strategic Global Pricing Manager at O-I. As a follow up on last years great presentation by Vincenzo Pellegrino, Mirko presented in-depth presentation on the implementation of value realisation analisys in O-I. Durring the presentation he presented 5 hypotesis that they wanted to solve and that they knew is worth solving; low margin transactions, freight absorption opportunities, regional discount & rebate 13 Buy in Process Change Management & Pricing:  Trustworthy leadership  Trusting followers  Capable champions  Involved mid-management  Innovative culture  Accountable culture  Effective communication  Analytics to drive decision making process  Simplicity in the complex world of pricing is what drives success  Pricing is about analytics and execution  Pricing is the most effective profit driver  Pricing is a journey  Pricing changes concern not only pricing and sales teams – large group of stakeholders  Changes requires leadership support and executive buy in  Organizational Change capacity is key to deploy strategic pricing projects 15 Closing variance, identifing low volume product opportunities and price band analysis by market value. To achive succes with the pricing project, a sustainability program and buy-in process was implemented. “Simplicity in the complex world of pricing is waht drives succes. As a most effective profit driver, pricing is about analytics and execution, Pricing changes concern not only pric-ing and sales teams but a large group of stakeholders. For that purpose changes requires leadership suport and executive buy-in. Organisational change capacity is the key to deploy strategic pricing projects” - finished Mirko. After the last presentations, delegates had the opportunity to discuss and evaluate their experiences from the full day of con-ferencing during the Evening Networking Programme followed with an exclusive dinner. 8 Manufacturing Pricing Excellence Platform 2014 - Post Event Report
  • 9. Thanks to the MPEC 2014 Speakers & Panelists Benoit de Dorlodot, European Channel and Pricing Manager, SKF Industrial Market, Regional Sales and Service Stephan M. Liozu, Ph.D., Pricing Thought Leader and Agent of Disruption Mirko Maternini, Strategic Global Pricing Manager, O-I Ingo Hennecke, Global Pricing Manager, Bayer CropScience Mike Lawson, Director of Pricing, Depuy Synthes Trauma (a Johnson and Johnson Company) Mike Wilkinson, Co-Author of the book “Value-Based Pricing” Jorge Postigo, Associate Principal with McKinsey & Company Manufacturing Pricing Excellence Platform 2014 - Post Event Report 9 Robert Irwin, Business Consultant, Vendavo Emanuela Papapietro, Senior Commercial Excellence Manager, Borealis Group Fabio Cicalini, Pricing Manager EMEA - TE Energy, TE Connectivity Stephan Reis, Director Pricing and Market Intelligence, Avery Dennison Materials Group Sascha Kueppers, Head of International Price Management Aftersales, BMW AG Martin Reeves CPP, ACMA , CGMA – European Merchant Margin Enhancement and Pricing Manager – Air Products and Chemicals inc. Chairman: Harry Macdivitt, Author of the book “Value-Based Pricing” Rafael Farres, Strategy & Pricing, Agfa Graphics in Belgium Miguel Serrano Kieckebusch, Director Global Pricing Strategy, Medtronic Loïc Le Corre, Managing Director, PriValEdge – Pricing & Value Strategy Consultancy Victoria Mascaray Martí, DuPont Pricing & Channel Competency Leader EMEA Dr. Paul Artur Glenn, Head of Global Pricing Service and Parts, Heidelberger Druckm-aschinen AG Mårten Hedberg, Pricing Director, Assa Abloy Entrance Systems Rickard Nilsson, Central Pricing Manager, Customer Care, Electrolux Major Appliances EMEA Gregor Buchwald, Managing Partner, Prof. Roll & Pastuch Management Consultants Kalle Aerikkala, Pricing manager for Services, Outotec Dr Heiko Schickel, Market-ing Head, Great Britain and Northern Europe, Hilti Group Nicolas Magnette, Solution General Manager with Periscope, a McKinsey Solution Ingemar Ylikangas, VP Marketing & Human Resources, Navetti Thomas Donck, Director, Belgian Deloitte Consulting Practice
  • 10. Advisory Board The Advisory Board is instrumental in setting the tone and direction of the event, thanks to the accumulated years of experience of all the members with Manufacturing Pricing. The Board will meet at this year’s forum, in a closed-door dinner, and will already start discussing the direction of next year’s agenda. You will have the opportunity to meet on site, all of the members. Harry Macdivitt, Author of the book “Value-Based Pricing” Harry is an experienced business trainer with international expertise in Value Based Pricing and other strategic marketing topics. He has delivered training programmes for corporate clients in the UK, Europe, North America and China. With his co-author Mike Wilkinson, Harry has recently published, through McGraw Hill, a book on Value Based Pricing which is rapidly becoming a “go to” text on the subject and has been reviewed favourably by other recognised experts in the field. The new title complements an existing book – The Challenge of Value and will shortly be followed by other related titles in pricing strategies. Richard Coppoolse, Co-author at “Innovation in Pricing” and Founder of Value Pricing Consultancy Is Pricing Expert with more than 25 years of international business and pricing experience in both B2B and B2C markets. He founded recently Value Pricing Consultancy that focuses on coaching and advising organizations that want to improve their pricing performance and holds a master degree in Food Technology and Business Administration. Richard is co-author of two recent pricing books that were published in 2012 (Innovation in Pricing – A.Hinterhuber et al; Praxis Handbuch Preismanagement O.Roll et al). Todd Snelgrove, Global Manager, Value, SKF Group Todd Snelgrove currently hold the position as Global Manager; Value at the SKF Group. His work has been featured in articles on TCO buying and selling, in Purchasing Magazine, and has been referenced in articles from leading business schools and scholarly reviews published by Kellogg, Harvard, MIT Sloan, Wake Forest, and London Business Press and others. Stephan M. Liozu, Ph.D., Pricing Thought Leader and Agent of Disruption Stephan M. Liozu is the Founder of Value Innoruption Advisors, a consulting firm specializing in innovation, value and pricing management. Stephan has worked for both Fortune 500 companies and family-owned businesses in the manufacturing and industrial sectors. He specializes in crafting and designing unique value and business strategies leading to differentiated business models. Stephan holds a Ph.D. in Management from Case Western Reserve University. He is the co-editor of “Innovation in Pricing” published by Routledge in 2012. He has been published in many academic and practitioner journals such as MIT Sloan Management Review and Industrial Marketing Management. Mike Wilkinson, Co-Author of the book “Value-Based Pricing” During the last 20 years Mike has worked worldwide with clients across a diverse range of business sectors and has experience of FMCG, as well as B2B sales. This experience has given him a unique perspective on the sales process and the ability to deal with sales issues from a practical perspective delivering effective new ways of working. 10 Manufacturing Pricing Excellence Platform 2014 - Post Event Report
  • 11. Thanks to our MPEC 2014 attendees Germany The Netherlands Sweden Belgium Switzerland UK Finland France ABB Motors and Generators Service Project Manager Advanced Analytical Consulting Group National Managing Director Advanced Analytical Consulting Group Senior Manager Agfa Graphics NV Manager Business & Sales Support Tools Agfa Graphics NV Manager Marketing Operations Agfa Graphics NV Mgr HQ Customer Oper. & Customer Rel. Agfa Graphics Head of Strategy & Pricing Air Products and Chemicals Inc. European Merchant Margin Enhancement and Pricing Manager Atlas Copco Global Pricing Manager Atlas Copco Market Analysis Atlas Copco Market Analyst Avery Dennison European Pricing Manager Avery Dennison Market Research and Analysis Manager Avery Dennison Pricing Analyst Avery Dennison Materials Group - Europe Director Pricing and Market Intelligence Axia Solutions Director Axia Solutions Director BASF SE Marketing Project Manager Bayer CropScience Global Pricing Manager Value and Dynamic Pricing Berendsen A/S Pricing and Commercial Terms Manager Berendsen A/S Pricing & Commercial Terms Manager Berendsen Textilservice GmbH Pricing Manager BMW AG Head of Int. Price Management Aftersales BMW AG Head of International Price Management Aftersales BMW AG Pricing Specialist Central Price Management Borealis Italia Spa Commercial Excellence Manager Borealis Italia Spa Business Co-ordinator - IT&S Bühler Management AG Pricing & Market Development Manager CNH Industrial Pricing Deloitte Consulting Director Deloitte Consulting Manager S&O DePuy Trauma Synthes Director, Pricing Strategy Dupont Pricing and Channel Competency Leader EMEA, EagleBurgmann Germany GmbH&Co.KG Marketing EagleBurgmann Germany GmbH&Co.KG Regional Process Manager EagleBurgmann Germany GmbH&Co.KG Sales Manager Electrolux Central Pricing Manager, Customer Care Electrolux Pricing Analyst Electrolux Pricing Analyst Emerson Process Management Pricing and Business Analysis Manager for Europe Eurofighter Jagdflugzeug GmbH Manager Pricing Development Business Eurofighter Jagdflugzeug GmbH Vice-President Pricing Festo AG & Co. KG Head of Global Sales Pricing Filtrauto Market and Pricing Analyst Filtrauto Market and Pricing Analyst Firmenich SA Director Pricing Europe Firmenich SA Pricing Director GEA Mechanical Equipment Spare Parts Product Manager GEA WS Group Master Student Service Dept. GEA WS Group Service Business Development Manager H.C.Starck Head of Strategic Pricing H.C.Starck Pricing Analyst H.C.Starck Pricing Manager Internal Sales Heidelberger Druckmaschinen AG Head of Global Pricing Systemservice Holcim Group Support Ltd Project Manager in Sales & Business Development JBT FoodTech AB Aftermarket Business Development Manager JBT FoodTech AB Strategic Pricing & Market Intelligence Johnson & Johnson Finance Controller Sourcing Switzerland Jungheinrich Ersatzteilmanagement AG & Co. KG Spare parts manager Jungheinrich Ersatzteilmanagement AG & Co. KG MAN Truck & Bus AG Product and Price Manager Electric MAN Truck & Bus AG Product and Price Manager Filters MAN Truck & Bus AG Product and Price Manager Light & Sight McKinsey Associate Principal Medtronic International Trading Sarl Senior Global Pricing Director Merck Millipore Global Pricing Manager Metso Product Manager, Spare parts Metso Automation Product Manager, Spare parts Monsanto Holland BV IT Project Lead (Pricing project) Monsanto Holland BV Pricing Manager EMEA Monsanto Holland BV Sales Effectiveness Manager Monsanto Holland BV Seminis Brand Manager Mora of Sweden AB Sales Area Manager, Nordics/Scandinavia Mora of Sweden AB Sales Area Manager, Russia, Eastern Europe and Asia Navetti International Business Development Navetti Marketing O-I Europe sarl Strategic Global Pricing Manager Outotec Process Owner Deliver Services/Pricing Manager Periscope Client Development Manager Periscope Solution General Manager Periscope Solution General Manager Periscope Vice President Prof. Roll & Pastuch - Management Consultants Managing Partner Prof. Roll & Pastuch - Management Consultants Senior Project Manager PROS Business Development Manager PROS General Manager, EMEA PROS Strategic Consultant PROS-Cameleon Account Manager Sabic Innovative Plastics BV Pricing/Profitability Team Leader Scania Pricing Manager SGE Marketing Director SKF European Channel and Pricing Manager SKF Eurotrade AB Pricing Manager Syngenta Italia Commercial Operations and Pricing Manager Tata Steel Pricing Business Partner Tata Steel Service Innovation Manager TE Connectivity Pricing Manager EMEA - TE Energy Terex Cranes Germany GmbH Product Sales Specialist and Pricing Manager ThyssenKrupp Industrial Solutions AG Senior Commercial Manager Vaillant Group Senior Pricing Manager ValuePricing Consultancy Founder Vendavo Account Executive Vendavo Account Executive Vestas Offshore Wind Senior Sales Manager Volvo Penta AB Global Pricing Manager Wärtsilä Pricing Analyst Wärtsilä Pricing Analyst Wärtsilä Pricing Manager Yanmar Europe B.V Senior Parts Specialist Stephan Liozu Pricing Thought Leader and Agent of Disruption Manufacturing Pricing Excellence Platform 2014 - Post Event Report 11 UK 6% Finland 4% France 4% Italy 3% USA 3% Austria 2% Denmark 1% Italy USA Austria Denmark
  • 12. Thanks to our MPEC Partners 2014 Sponsor the 3rd Annual Manufacturing Pricing Excellence conference 2015 This conference is the leading platform for pricing professionals in Europe, and has stood the test of time. Now in its 3rd edition, we are proud to see the event constantly growing, and we expect 2015 to be our biggest event yet. This is an opportunity you simply cannot miss out on. Why should you become a partner? 1Associate your brand with the Manufacturing Pricing Excellence Business Forum 2 Limited Partner Oppor-tunities; We are inviting a limited number of part-ners, all well evaluated for the best matchmaking effect 3 Benefit from the European Marketing coverage through our extensive manufacturing industry database 12 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 4Generate new business opportunities with leading manufacturing organizations 5Be a part of business critical conversations that take this industry forward 6 Show your solutions to an audience that really counts 7 By invitation only; All attendees are carefully screened for business critical issues We tailor make your individual business suit to fit your specific business objectives Åsa Karphammar Senior Business Advisor Phone: +46 8 120 505 53 E-mail: asa.karphammar@ copperberg.com Partners 2014
  • 13. Join us for the 2015 edition YOUR ESSENTIAL EXECUTIVE TOOLKIT 20th - 22nd of May 2015, Barcelona,Spain MAXIMIZE YOUR ROI O F PRICING Manufacturing Pricing Excellence Platform 2014 - Post Event Report 13 Find ou t mo re at www.pricingeurope.com @ PLUS a event Join us on: Manufacturing Pricing Excellence Forum Twitter: @Prod_Lifecycle 500€ Here is your discount voucher Use code: MPEC500 Register before 30th of September 2014 and get 500€ discount Go to: www.pricingeurope.com/platform-details/pricing-registration
  • 14. Conference at the glance Day 1 - May 20th 2015 12:00 Workshop Registration Opens 13:00 Workshop 1 - TBD (Where to Begin) 15:30 Workshop 2 - TBD (How to evolve) Day 2 - May 21st 2015 7:50 Late Registration 8:20 Chairman´s opening 8:30 Pricing Cafe 9:00 Innovation in Pricing 9:35 Multicultural challenges when implementing Value Based Pricing and Diferentiation Strategies 10:05 Coffee Break and Peer-to-Peer meetings 10:40 Pricing Key Performance Indicators 11:15 Key factors for realistic attainable pricing strategy 11:50 Panel Debate - CEO, CMO and CSO take the stand - The Benefits of Pricing Leadership 12:20 Networking lunch 13:20 Pricing Roundtable Discussions 2014 14:45 2015 Inspirational Speaker - How to use Pricing Maturity in your projects choice Using Performance indicators on pricing - Richard Coppoolse 15:15 Coffee Break and Peer-to-Peer meetings 15:15 Focus Seminars 15:50 Design of Pricing Experiments – Leading to Confidence and Improved results - Martin Reeves, Air Products and Chemicals Inc. 16:25 Advanced price setting metods 17:00 BIG DATA and Pricing Decisions Day 3 - May 22nd 2015 15:50 Commercial Policy and Pricing Schemes - Paolo De Angel, Syngenta 16:25 Pricing Elasticity and capacity management to maximize profitability 17:00 Pricing Science - Statistical approaches to pricing optimisation in practice 8:15 Welcome Coffee 8:30 Chairman opens the day 8:40 Pricing Transformation in a chemical company - Jörg Wurdak, H.C.Starck 9:10 Change Management and Pricing 9:40 Value coaching of sales force 10:10 Integration of pricing in non-sales funtions (marketing, production) 10:40 Coffee Break and Peer-to-Peer meetings 11:10 Studio Pricing 12:10 Chairman closes the conference 14 Manufacturing Pricing Excellence Platform 2014 - Post Event Report 15:50 Pricing strategies for different sales channels 16:25 Legal aspects of competitive, market price research 17:00 Price KPI Dashboard 17:30 Conference Check-In and Registration Opens 18:00 Networking Cocktail - Meet your peers 17:30 Cocktail Reception and Peer-to-Peer Meetings 19:00 Networking Dinner Programme
  • 15. Join us in 2015 We are proud to announce that next year’s edition, the 3rd Annual Manufacturing Pricing Excellence Forum, will take place in Barcelona on May 20th - 22th, 2015. Follow us regularly for more information on agenda, venue and speaker list after the summer holidays. Call for speakers 2015 edition Would you like to be involved in the 3rd Annual Manufacturing Pricing Excellence Forum? We are currently looking for inspirational speakers who will dare to challenge the future of Pricing and add value to the forum by presenting a practical case study on: Innovative pricing Practical (case study on pricing implementation in a organisation) Opinion Interview Manufacturing Pricing Excellence Platform 2014 - Post Event Report 15 Inovative pricing If interested please contact Goran Cvetanovski, Editorial director, Pricing Division Phone: +46812050563 email: goran.cvetanovski@copperberg.com Pricing Strategy • Price value positioning • Channel pricing strategy • Service pricing strategy • Pricing KPI´s • TCO Pricing operations • Product pricing • Performance discount & bonus • Service pricing • Pricing & e-commerce • Segmentation Pricing Organisation and processes • Centralized pricing organisation • Pricing governance & complience • Price controling • Margin oriented incentives • Pricing traning & value argumentation training Change Management (pricing confidence, CxO buy in, Sales Execution) Pricing Optimisation Pricing Analysis Competitive & Market pricing research Call for Papers We at Coppeberg aim to change the way how conference agendas look like. The goal for the Manufacturing Pricing Excellence 2015 agenda is to provide great expirience based on a premium content. For this purpose we are currenly searching for interesting papers on pricing that will be published in the e-aganda and final printed agenda. We consider five different types of articles for publication in the MPEC agenda. The different article types are: Academic (pricing studies) Futuristic (Inovation in Pricing) The author of the article agrees that the work he/she is submitting meets the appropriate criteria and does not infringe upon any copyright or intellectual property laws. All submitted articles are first screened by the editor-in-chief and the MPEC Advisory Board. The articles should not exceed 1000 words. Pictures and graphs are welcome.
  • 16. Information - stay updated Registration Fees - Please use the chart below to determine your registration fee + Join our LinkedIn Group! (Manufacturing Pricing Excellence Forum) + Follow us on Twitter! Twitter: @Prod_Lifecycle + 3 Easy ways to register: Phone: +46 8 651 10 90 Email: registration@copperberg.com Website: www.pricingeurope.com Register before 30th of September 2014 1490 EUR 1090 EUR 500 EUR 400 EUR TERMS & CONDITIONS + All prices are excluding tax Your booking is binding. You may substitute a delegate at any time. Please note that substitutions are not permitted unless approved by the organizers. For all cancellations (without an approved substituted delegate) received in writing more than 5 business days prior to the event and, a €120 (+VAT) administrative fee will be charged and a credit voucher for the remaining amount will be issued. Credit vouchers may be used at any Midfield Media conference within one year of issuance. For cancellations less than 5 business days prior to the event, the full amount of the delegate pass is non-refundable. Full payment is due 10 days upon invoice and no later than 5 business days prior to the event. Delegates that have NOT submitted payment prior to the event will not be admitted to the event. Admittance is then only granted upon approval of credit card payment directly onsite. 3 day conference including dinner + Workshop – 20th – 22nd 2015 3 day conference including dinner – May 20th – 22nd 2015 1 Day conference without dinner – May 21nd 2015 Only Workshops – May 20th 2015 Team Discount Program Our agenda is the perfect opportunity for you to bring a cross-functional team. When attending as a team of five or more you’ll receive additional benefits, including complimentary registrations or discounts. Group Booking Offer! To learn more about our popular group booking option, please contact: email: register@copperberg.com or call hotline: + 46 8 650 74 40 16 Manufacturing Pricing Excellence Platform 2014 - Post Event Report Register before 1st of January 2015 1690 EUR 1290 EUR 700 EUR 400 EUR Price after 1st of January 2015 1990 EUR 1590 EUR 1090 EUR 500 EUR Register now: www.pricingeurope.com/platform-details/pricing-registration
  • 17. About us World of Manufacturing Copperberg is the specialist events organiser for the Global Manufacturing industry. Created for senior executives from global organisations - our events are giving you the tools to improve short term results whilst simultaneously designing robust future strategies. Power of Knowledge Our platforms provide you with the perfect combination of networking and education. We give you leading edge ideas, innovative case studies filled with key insights from leading organizations combined with hundreds of minutes of organized networking. Building for the future “As long as no human, no organization, is 100% satisfied, our strive to create the best business platforms continues “ Herbert Spencer once said: “The great aim of education is not knowledge, but action” On a daily basis we work hard to improve, develop and innovate our conference concepts in order to ensure the best hands-on, real life strategies for all our attendees. When you exit the door after attending one of our events our ambition is that you should know how to convert the ideas, networking and thought leadership sessions into real life action and organizational growth, and that you have created a network of industry peers that lasts a lifetime. Our team is headquartered in Stockholm, Sweden, or as one of our key note speakers once said – “the epicenter of Industrial manufacturing”. The Copperberg team is characterized by its experienced members with great knowledge who design events to make a difference. And we do make a difference. It is a privilege to work with all the organizations that are in our network and for every day we grow more and more humble to the fact that there is so much to learn. As long as no human, no organization, is 100% satisfied, our strive to create the best business platforms continues. Sincerely, Lisa Bergström Managing Director Copperberg http://LinkedIn: se.linkedin.com/in/lisabergstrom Twitter: www.twitter.com/LisaBergstroem Manufacturing Pricing Excellence Platform 2014 - Post Event Report 17
  • 18. 400€ OFF400€ OFF Manufacturing Business Platforms 2014/2015 400€ OFF 400€ OFF Calendar of Events Copperberg is the specialist events organiser for the Global Manufacturing industry. Dedicated for senior executives from global organisations - our events are giving you the tools to improve short term results whilst simultaneously designing robust future strategies. 400€ OFF 8th Annual Aftermarket Business Platform 2014 October 22nd - 24th, Amsterdam, The Netherlands The Aftermarket Business Platform is the leading European event for senior aftermarket executives, attracting 150+ participants from global organizations. Now in its 7th edition, it focuses on current market challenges on how manufacturing companies can increase growth revenues from their service divisions through success stories on the following topics: remote service management , spare parts, value based pricing/selling, value proposition and total cost of ownership, data in the aftermarket, BRIC market strategies. Over the course of three days and plenty of networking opportunities, participants will be confronted with tools and solutions to current challenges as well megatrends of the future. www.aftermarketeurope.com 400€ OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF 2nd Enterprise Asset Management 2014 November 11th - 12th, Copenhagen, Denmark The Enterprise Asset Management is designed to meet the challenges and needs of Asset Management experts and maintenance design managers from Europe and beyond. Packed with practical case studies from leading organizations in process and manufacturing industry, this two day conference will bring up-to date topics that any asset professional can relay to. Emerging ISO standards, Asset management holistic approach, Change Management, EAM KPI’s, Asset Lifecycle Management, Predictive Maintenance, M2M, Mobile EAM are only few of the topics that are going to be discussed at the conference. www.eameurope.com www.sparepartseurope.com 3nd Annual Spare Parts Business Platform 2015 February 4th - 5th, Stockholm, Sweden Spare Parts Business Platform will return in February 2015 for its third edition. Following an extremely successful event, the conference will once again gather senior spare parts executives for a two day event on how to optimize the spare parts process. The event will delve into topics such as parts pricing, logistics and forecast, piracy, obsolescence, centralization vs. decentralization of warehouses, inventory management. Participants last year came from all corners of Europe and offered plenty of networking opportunities to enhance sharing of experiences between peers. www.copperberg.com 1st Annual Nordic Enterprise Mobility 2015 February, Stockholm, Sweden The inaugural Nordic Enterprise Mobility will be the first of its kind for large Scandinavian organizations from all sectors, where CIOs and Enterprise Architects will meet to discuss the challenges and solutions to implement an enterprise mobility strategy across the organization by coordinating and aligning across business units, setting BYOD/COPE standards, securing the mobile infrastructure, and understanding the business value of mobility as a supporting technology. www.defencesupplychain.org 5th Annual Defence Collaboration and Logistics 2015 April, Amsterdam, The Netherlands The Defence Collaboration and Logistics conference is coming back for the 5th time and this time in Amsterdam. This unique annual 3 day conference is the only one in Europe and beyond gathering all the relevant stakeholders from the Defence sector and focusing on the current challenges that the Armed Forces are facing regarding multinational logistics and collaboration, SmartDefence, policies, PPP, outsourcing, supply chain and logistic, trends in technology and much more. www.pricingeurope.com 3nd Annual Manufacturing Pricing Excellence Platform 2015 May, Amsterdam, The Netherlands The Manufacturing Pricing Excellence is designed to meet the needs of pricing decision makers from the Manufacturing industry from Europe and beyond. Packed with practical case studies from leading organizations across like Air Products, Syngenta, H.C Stark, the conference brings up-to.date topics that any pricing professional can rely on. Effective Pricing Strategies, Change Management, Value Based Pricing, Pricing Confidence and Price Optimization are only few of the topics that are going to be discussed at the conference. 2nd Annual Field Service Business Platform 2015 June 2015, Amsterdam, Netherlands The Field Service Business Platform is designed to meet the challenges and needs of service and aftersales professionals from Europe and beyond. Packed with practical case studies from leading organizations within the manufacturing industry, this two day conference will focus on how to optimize the service division to turn it into a sustainable profit center. Topics discussed will revolve around mobility, workforce scheduling, predictive maintenance, and knowledge management to support field technicians and increase customer loyalty. www.fieldserviceexcellence.com 18 Manufacturing Pricing Excellence Platform 2014 - Post Event Report
  • 19. 400€ OFF • 400€ OFF OFF400€ OFF • 400€ OFF • 400€ OFF • 400€ 400€ 400€ OFF Make • 400€ sure OFF to • join 400€ us OFF at: • 400€ OFF • 400€ OFF • 400€ OFF • 400€ October 22nd – 24th 2014, The Grand Hotel Huis ter Duin, The Netherlands OFF • 400€ 400€ OFF • 400€ OFF • 400€ 2014 400€ 400€ OFF • 400€ OFF • 400€ OFF • 400€ OFF 400€ OFF • 400€ OFF • 400€ DRIVERS OFF • OFF • 400€ FOR OFF • 400€ OFF 400€ OFF • 400€ GROWTH 400€ OFF 400€ OFF • 400€ OFF • 400€ OFF • OFF • 400€ OFF • 400€ OFF 400€ OFF • 400€ OFF • 400€ OFF 400€ OFF • 400€ OFF • 400€ 400€ OFF 400€ OFF • 400€ OFF • 400€ OFF • OFF • 400€ OFF 400€ OFF • 400€ OFF • 400€ 400€ OFF • 400€ OFF • 400€ OFF • 400€ OFF OFF • 400€ OFF 400€ 400€ Speaking organizations 2014 • OFF 400€ OFF • 400€ OFF 400€ OFF • 400€ OFF • 400€ OFF • OFF • 400€ OFF • 400€ OFF 400€ OFF • 400€ OFF • 400€ OFF • 400€ OFF • 400€ OFF 400€ 400€ OFF • 400€ PLUSa event Join us on: #ameurope Presents @ Find out more at Aftermarket Europe Group www.aftermarketeurope.com Twitter: @Prod_Lifecycle 8th Edition *This offer cannot be claimed retroactively on an already booked ticket. Nor can it be claimed by solution providers, service providers or consultancies selling services to the delegate audience. The organizer can at any point decline a registration that does not meet the above criterias.
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