1. Learning Portal Coordinator, THINK Education, October – November 2014
Think: Education Group includeseight of Australia’s leading colleges, comprising
of 3 faculties Business & Hospitality, Health & Wellness and Design. As a learning
portal coordinator (Moodle support), I am responsible for providing campus-based
advice and support for the users of Think’s suite of learning technologies (staff and
students). Learning Portal Coordinators liaise with Manager, Learning Technologies
Operations on specific training needs and development priorities as part of a
quality enhancement cycle for blended delivery modes.
Responsibilities:
Current Course Maintenance
Depending on the context, may include:
 Coordinating with HAS and Program Managers regarding changes to Master subjects
 Populating of Master subjects materials into children classes
 Managing controlled release of content for classes in the portal
 Ensuring a consistent level of quality for all classes
 Managing student and staff class enrolments within Moodle
 Managing of content within the Content Management System
 Configuration of grade books and marking guides
 Integration between the student administration systems and the learning portal for
enrolment and Learning Portal Coordinator grades data
 Manage assessments labels, weightings and number of assessments to ensure
consistency with Subject Outline
 Ensuring that key elements of the cloned courses are reset e.g. dates, gradebook,
assessments, file structure architecture for all subjects in the LMS
 Managing visibility of legacy classes within LMS.
 Coordinating supplementary assessment process with relevant stake holders
including Student Services, Program Managers and Lecturers
 Coordination with Product Development of e-textbooks and linking into the LMS for
every live class
 Creation of course content using Adobe Captivate, media files, articulate storyline,
Collaborate, etc.
 Monitor and reports showing activity of student engagement in Moodle.
 Troubleshooting user problems including setting up resources such quizzes and
assignments.
Achievements:
 Successfully resolved all queries in a timely manner and had the Moodle SSNT
inbox responded and filed with a clean updated inbox.
 Emails responded within the 15minute period of arrival.
 Assistance to Student services team with filing of student documents which is
now up-to date.