Acredita Mobile
Quality and Safety Strategy
in Mobile Health Applications
Javier Ferrero
CIO, Andalusian Agency for Health...
1.  About mHealth
2. The Andalusian Public Health System
3. The Andalusian Agency for Healthcare Quality (ACSA)
4. Acredit...
2005 near St. Peter's Basilica to bid farewell to Pope John Paul II
Introduction to mHealth
St. Peter's Basilica at the Vatican on March 13, 2013.
A changing world, even if some ancient traditions remain the same.
...
The use of mobile technologies in 
addressing health problems can 
transform the way in which health 
services are deliver...
About mHealth
Andalusia
Surface: 87.597 Km2
  
Population: 8.302.323 hab.
+ 21 M Tourists/year
Andalusian Public Health System
Andalusia...
The Andalusian Healthcare Model
Andalusian Public Health System
95 M appointments/year
121 M e-prescriptions/year
8.24 M i...
Public foundation developed by the Health
department of the Andalusian Regional
Government to promote and develop
quality ...
The Andalusian Agency
for Healthcare Quality
Knowledge Management
Process Management
Clinic Management
Patient Safety
Comp...
Accreditation… why?
Acredita Mobile
To reduce variability
To share knowledge
and best practices
To favour continuous profe...
ACSA Accreditation Model
 ACSA accreditation model grants a role to
self-assessment in all the programmes.
 Continuous i...
Certification Activity
The Andalusian Agency
for Healthcare Quality
+27.000
training
activities
+50 training
units
+20.900...
ACSA Acreditation Model
International Activity
The Andalusian Agency
for Healthcare Quality
The Andalusian Agency
for Healthcare Quality
Diabetes
Reference
Standards
Expert
Committee
Patient
Care
Best
Practices
Cer...
Objectives
- To facilitate learning and continuous
improvement of health professionals.
- To improve the delivery of healt...
Accreditation in mobility
Acredita Mobile:
focus on healthcare professionals
Improvement through mobility
 Bedside information, providing access to
tools, utilities and references at the point
of ca...
Improvement through mobility
 Simplification of the evidences submission
process, through the generation of drafts;
tools...
Intel Case Study
Acredita Mobile:
focus on healthcare professionals
App development, integration and personalization
- For citizens: Apps and PHR.
- For healthcare professionals:
Accreditati...
Checklist verificationIncident reportingRecuerdaMed
Service
Connector
Citizen health folder
Ask about your Health
A set of...
www.calidadappsalud.com
Recommendations for the design, use and evaluation of health apps
mHealth Integration,
Personaliza...
Health App Certification
mHealth Integration,
Personalization and Regulation
Evaluation
App
Library
Self-assesment
May, 20...
www.calidadappsalud.com
@CalidadAppSalud
facebook.com/CalidadAppSalud
Upcoming SlideShare
Loading in …5
×

ACSA IDC Pan-european Healthcare 2013

934
-1

Published on

Presentación de la Estrategia de calidad y seguridad en aplicaciones móviles de salud de la Junta de Andalucía realizada por Javier Ferrero Álvarez-Rementería en la cumbre IDC de salud, el 10 de septiembre de 2013 en Londres.

Published in: Health & Medicine, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
934
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
23
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

ACSA IDC Pan-european Healthcare 2013

  1. 1. Acredita Mobile Quality and Safety Strategy in Mobile Health Applications Javier Ferrero CIO, Andalusian Agency for Healthcare Quality javier.ferrero@juntadeandalucia.es  
  2. 2. 1.  About mHealth 2. The Andalusian Public Health System 3. The Andalusian Agency for Healthcare Quality (ACSA) 4. Acredita Mobile: focus on healthcare professionals 5. mHealth Integration, Personalization and Regulation Contents
  3. 3. 2005 near St. Peter's Basilica to bid farewell to Pope John Paul II Introduction to mHealth
  4. 4. St. Peter's Basilica at the Vatican on March 13, 2013. A changing world, even if some ancient traditions remain the same. Introduction to mHealth
  5. 5. The use of mobile technologies in  addressing health problems can  transform the way in which health  services are delivered worldwide. About mHealth
  6. 6. About mHealth
  7. 7. Andalusia Surface: 87.597 Km2    Population: 8.302.323 hab. + 21 M Tourists/year Andalusian Public Health System Andalusia Primary Care Centres Public Hospitals Healthcare Professionals M€ Annual Budget (2013) Pharmacies 1.514 48 102.000 8.431 3.602
  8. 8. The Andalusian Healthcare Model Andalusian Public Health System 95 M appointments/year 121 M e-prescriptions/year 8.24 M individual eHR Patient-Centered Care Professional competences Process Management Clinical Management
  9. 9. Public foundation developed by the Health department of the Andalusian Regional Government to promote and develop quality policies in the Andalusian Health System. www.juntadeandalucia.es/agenciadecalidadsanitaria The Andalusian Agency for Healthcare Quality
  10. 10. The Andalusian Agency for Healthcare Quality Knowledge Management Process Management Clinic Management Patient Safety Competences Management Excellence in Management Quality of Care Professional Quality Improved Process Certification Certification (Accreditation)
  11. 11. Accreditation… why? Acredita Mobile To reduce variability To share knowledge and best practices To favour continuous professional development and excellence in care practice To ensure quality care service delivery To improve health centers organization and collaboration To promote efficiency
  12. 12. ACSA Accreditation Model  ACSA accreditation model grants a role to self-assessment in all the programmes.  Continuous improvement is based on the potential possessed by the people and organizations.  Accreditation means getting explicit and public recognition of compliance with the requirements to provide quality care and the beginning of a line of continuous improvement.  Accreditation is not an end in itself, but a dynamic, continuous and evolving process, which provides the opportunity to establish development options to grow in quality. The Andalusian Agency for Healthcare Quality
  13. 13. Certification Activity The Andalusian Agency for Healthcare Quality +27.000 training activities +50 training units +20.900 professionals incorporated into the process of accreditation of their competences +80 web pages +700 Health Centers and Units: primary care, hospitals, emergencies, clinic, management units, pharmacies, laboratories,, blood transfusion centers, etc.
  14. 14. ACSA Acreditation Model International Activity The Andalusian Agency for Healthcare Quality
  15. 15. The Andalusian Agency for Healthcare Quality Diabetes Reference Standards Expert Committee Patient Care Best Practices Certification Manual
  16. 16. Objectives - To facilitate learning and continuous improvement of health professionals. - To improve the delivery of health services, bringing best professional practices to the point of care. - To optimize the working time of health professionals, reducing the administrative burden. - To increase efficiency of operating processes of the Health Centres. Acredita Mobile: focus on healthcare professionals Development of a mobile application for reaching quality standards and best practices in real and daily work, the continuous improvement of healthcare processes and the accreditation of healthcare professionals skills. Solution
  17. 17. Accreditation in mobility Acredita Mobile: focus on healthcare professionals
  18. 18. Improvement through mobility  Bedside information, providing access to tools, utilities and references at the point of care.  Communication area, including a realtime chat with coordinators, tutors and other colleagues in the accreditation process, allowing documents sharing.  Push notifications service and social networks integration.  Access to information resources, such as documentary references related to the process, and links to metasearch engines, based on keywords and subject areas. Acredita Mobile: focus on healthcare professionals
  19. 19. Improvement through mobility  Simplification of the evidences submission process, through the generation of drafts; tools to incorporate new proofs on real-time (scanning of documents, voice recording...); automatic creation of reports from self- auditing processes; suggestion, by the app, of different evidences that can be completed using the same patient health record.  Enhancement of the submitted evidences accuracy, by using a checklist with all the requirements that ensure their validity. Creation of a FAQ list.  Assessment process planner, setting milestones and deadlines notifications, integrated with the device calendar.  Secuential self-assessment, according to the healthcare process and grouping evidences by tasks and type of patient Acredita Mobile: focus on healthcare professionals
  20. 20. Intel Case Study Acredita Mobile: focus on healthcare professionals
  21. 21. App development, integration and personalization - For citizens: Apps and PHR. - For healthcare professionals: Accreditation and Continuous Improvement. Project “It’s in your hand” mHealth Integration, Personalization and Regulation
  22. 22. Checklist verificationIncident reportingRecuerdaMed Service Connector Citizen health folder Ask about your Health A set of mobile applications to support the quality and safety of health care appointment with the doctor mHealth Integration, Personalization and Regulation Integration E.P.H. Costa del Sol (Malaga) H. U. Puerta del Mar (Cádiz) HARE Utrera (Seville)
  23. 23. www.calidadappsalud.com Recommendations for the design, use and evaluation of health apps mHealth Integration, Personalization and Regulation First reference guide for health Apps in Spanish language worldwide Developers Healthcare Professionals Users September, 2012
  24. 24. Health App Certification mHealth Integration, Personalization and Regulation Evaluation App Library Self-assesment May, 2013 …Sep, 2013
  25. 25. www.calidadappsalud.com @CalidadAppSalud facebook.com/CalidadAppSalud
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×