Presenter: Mr. Steve Mellish FBCI Chairman, The Business Continuity Institute Monday May 19th, 2014 Business & IT Resilience Summit, Mumbai, India Introduction About the BCI Current Threats and Future Trends Supply Chain Survey 2013 Counting the Cost 2014 Horizon Scan 2014 How can India help shape the future of BCM?

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2. Future Focus for Business Continuity
Steve Mellish FBCI
Chairman, The Business Continuity Institute
Monday May 19th, 2014
Business & IT Resilience Summit
Mumbai, India

3. • Chairman of the Business Continuity Institute
• A member of the BCI Board since 2002
(previously Chairman from 2004-2006)
• Fellow of the BCI since 2000
• Director of Mellish Risk & Resilience Ltd.
• Associate Lecturer – The Emergency Planning
College
• Over 20 years experience leading business
continuity in the retail, financial and logistics
sectors
Introduction

4. • Introduction
• About the BCI
• Current Threats and Future Trends
– Supply Chain Survey 2013
– Counting the Cost 2014
– Horizon Scan 2014
• How can India help shape the future of BCM?
Agenda

5. Introduction
About the BCI
• Established in 1994
• 8,000 members in over 100 countries
• More than 3,000 organizations represented
• Offices in the UK and US
• First Indian forum launched in April 2014

6. Where we’rebased How we’ve grown
1994 2014
0 members
8,000members
Thechallengesyetto
come
The challenges we’ve
faced
1999: Y2K
What would happen if every computer
stopped working? That was the challenge for
BC planners when it was not certain how
computers would cope with going from the
abbreviated digits 99 back to 00
2001: 9/11
The terrorist attacks in the US caused
previously unimaginable devastation, long
term damage to the global economy and a
change to the international political
landscape
2002: SARS
An outbreak of severe acute respiratory
syndrome in China caused an eventual 775
deaths in multiple countries as well as
widespread alarm across the world
2010: Eyjafjallajökull
The volcanic eruption caused enormous
disruption to air travel across Europe for
almost a week as the ash cloud covering vast
areas caused 20 countries to close their
airspace

7. The BCI Strategy
Our Purpose:
To promote the art and science of Business Continuity Worldwide
Our Vision:
To be the professional institute of choice for Business Continuity professionals
Our Values are:
• Membership Focused - Where our members are at the heart of everything we do
• Quality Led - Consistently delivering a high value, independent service
• Global Reach - Building a worldwide community of influential ‘thought leaders’
Our Goals are:
• To deliver a consistent “BCI experience” for members to develop and enhance
their qualifications and expertise
• To strengthen the BCI’s role as the “global thought leader” for business
continuity
• To increase the BCI’s global influence within both mature and emerging markets
which will be reflected by a growth in membership and retention of members

8. Counting the cost: IT/telecom outage
Average downtime may
last from 20 minutes to
7 hours.
Costs may range from
US$1-14 million.
US$3,000
a day
US$23,000
a day
US$39,000
a day
Small business Mid-size
business
Large business

9. Counting the cost: Data breach and cyber attack
records were
compromised
in the last 8 years
1 billion US$90-
360
is the estimated value of
each stolen recordGlobal cost of cybercrime
Symantec estimate: US$118 billion
McAfee estimate: US$300 billion

10. Counting the cost: Adverse weather
Insurance: Increased
costs of claims due to
extreme weather events
Food, tobacco and
Beverages: Disruption to
crop cultivation, harvest
and transport
Manufacturing: Disruption
to production, health and
safety risks
to employees
Energy and utilities:
Increased electricity
demand and stress on
transmission lines
Health and social care:
Increased costs and
strains on emergency
management systems
Engineering and
construction: Extreme
weather events damage
infrastructure
The global cost of disasters from 1992-2010 stands at US$2
trillion, the amount of overseas development aid for 25 years.

11. Percentages of respondents whose
organization has suffered each
number of supply chain disruptions
during previous 12 months
Where in the supply chain did these
incidents occur

12. Cumulative cost of supply chain
disruption over previous 12 months
Cost of single biggest supply chain
disruption during previous 12 months

13. Does your organization have its own Business Continuity arrangements
in place to deal with supply chain disruption?
Do you or your organization ask key suppliers (new and/or existing)
whether they have Business Continuity arrangements in place?
India
IndiaWorldwide
Worldwide

14. Does Business Continuity feature as part of your supplier contractual discussions?
If your key suppliers were affected by a significant disruption, which required them to
prioritise service between customers, do you know where your organization would be
in their ranking?
India
IndiaWorldwide
Worldwide

15. What are the threats organizations are facing?
1. Unplanned IT and telecoms outage
• 77% (70% in 2013)
2. Data breach
• 73% (66% in 2013)
3. Cyber attack
• 73% (65% in 2013)
4. Adverse weather
• 57% (53% in 2013)
5. Interruption to utility supply
• 56% (50% in 2013)
6. Security incident
• 53% (7% in 2013)

16. What are the threats organizations are facing?
Percentageofrespondentsexpressingconcernorextremeconcern
asthepossibilityofthethreatemerging

17. What are the emerging trends that business continuity professionals
need to be aware of?
1. Use of Internet for malicious attacks
• 73% (71% in 2013)
2. Influence of social media
• 63% (60% in 2013)
3. New regulations and increased regulatory scrutiny
• 55% (56% in 2013)
4. Prevalence and high adoption of Internet dependent services
• 48% (42% in 2013)
5. Potential emergence of a global pandemic
• 45% (41% in 2013)
6. Increasing supply chain complexity
• 45% (45% in 2013)

18. What are the emerging trends that business continuity
professionals need to be aware of?
Percentageofrespondentsrecognisingthisthreatasanemergingtrend

19. What are the emerging trends that business continuity
professionals need to be aware of?
• 47% of respondents based in India recognised climate change as an
emerging trend. India and Canada were the only two
countries/regions to rate climate change as the top emerging trend
• Growing potential for social unrest was joint top, also with 47%

20. How Can India Help Shape the Future of BCM?
• Join forces with the BCI and share its knowledge
and experience
BCI Forums
Bangalore Chennai Delhi Hyderabad Mumbai

21. Thank You
Thank You

22. Continuity and Resilience (CORE)
ISO 22301 BCM Consulting Firm
Presentations by our partners and
extended team of industry experts
Our Contact Details:
INDIA UAE
Continuity and Resilience
Level 15,Eros Corporate Tower
Nehru Place ,New Delhi-110019
Tel: +91 11 41055534/ +91 11 41613033
Fax: ++91 11 41055535
Email: neha@continuityandresilience.com
Continuity and Resilience
P. O. Box 127557
Abu Dhabi, United Arab Emirates
Mobile:+971 50 8460530
Tel: +971 2 8152831
Fax: +971 2 8152888
Email: info@continuityandresilience.com