What Are The Drone Anti-jamming Systems Technology?
Es2002 ipc aug2012
1.
2. Interpersonal communication is:
communication which establishes, affirms and/or
negotiates relations between two or more people
usually perceived as always oral in form, but written
forms also help ‘manage’ interpersonal relations
5. at the heart of interpersonal communication
refers to the manner by which you make explicit what
you think about or want from another person
acknowledges your rights as an individual and the rights
of other people
6.
7. GIVING FEEDBACK
LISTENING
MAKING REQUESTS AND GIVING DIRECTIVES
8. Deliver your feedback clearly and appropriately:
What is your feedback about? (Content)
How will you deliver it? (Delivery)
9. Describe the problem in a non-judgmental way.
Criticize the action or item, not the person.
Focus on what needs to be done.
Be specific and concrete.
Always be constructive.
10. Check your facts.
Do not embarrass.
If appropriate, accept partial responsibility for the
problem.
Respect the other person’s right to respond.
Feedforward.
11. an assertion strategy
silence or a pause is a form of assertion
12. Two specific strategies in attentive listening:
Paraphrasing – shows your desire to understand others
Affirming – signals or implies respect for others’ ideas and
turn to speak
13. These are important assertion strategies – you ask others
to do something for you
You are likely to need to do these in the workplace
regardless of your position and status
respect for others’ ideas and turn to speak
15. TWO STRATEGIES:
Agree to the criticism
Seek for more information
16. Ask for specific examples.
Describe a situation and ask whether it illustrates the
problem.
Paraphrase the criticism to focus on an outcome.
Ask how you can improve.
25. In interpersonal communication, the key term is respect :
◦ Respect for your right to speak, write or be silent
◦ Respect for others’ right to speak, write or be silent