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Partner Program 
CSC Testing-as-a-Service powered 
by Service Virtualization 
Enabling Business Transformation 
PAT04S #CAWorld 
CSC 
Kerry Roberts, Offering Lead: Test Environment Management, Infrastructure Testing, 
Certification Testing
It takes too long to run regression tests. 
We seem to test everything ... taking lot of time and $$. 
We test everything every time—are there better options? 
We don’t have time and money to build and manage test environments. 
We don’t have the ability to scale properly especially for those crunch times 
Systems are sitting idle creating overhead on unused capacity 
Upgrading to a new tool or tool version is cumbersome 
Cost of Quality 
Brand Image 
Revenue 
Customer loyalty 
Customer experience 
Common Challenges
On-Demand 
Resourcing 
Output-based 
Pricing 
Service Performance Metrics 
Global Process Framework 
Reusable Asset Repository 
Tech/ 
Consumer 
Financial Services 
Health Services 
Manufacturing 
CENR 
Standardized On-Demand Pricing Options 
Virtual Teams using collaboration tools and platforms—Cloud Solutions 
Alliances—VMWare, Citrix, IBM Rational, HP, CA, SAP, Oracle 
Pay-as-you-goService arbitrage 
Ubiquitous access 
Geography independent 
Sourced on-demand 
Improved utilization 
Elastic use 
scale-up/scale-down 
Enhanced quality Faster time-to-market 
Key drivers for testing in cloud 
NPS 
CSC Brokered CLOUD 
Business Drivers 
•Pressure to reduce operational spending 
•Faster time-to-market 
•Emergence of global workforce 
•Meet dynamic resource requirements 
•Move towards variable cost structure for testing services and even ASQ tools 
IT Drivers 
•Need to support strategic initiatives 
•Multi-site delivery and 24X7 operations 
•Focus on first-time-right 
•Reduce incidence of production issues and higher cost of rework 
•Keep pace with technology 
CSC TaaS
Platforms 
Windows (Multilingual, Multi CPUs) 
Linux (Red hat, Linux, Debian) 
MS-SQL. Oracle, DB2, Informix, MySQL,Teradata 
Sun Solaris 
Elastic servers (Tomcat, My SQL combinations) 
Mobile platform simulators 
Borland ES, Cold fusion, Tomcat, Web logic, Web Sphere, Web Application server (SAP), ATG Dynamo, JBOSS 
Tools Sandbox 
Apps 
& Services 
Client/Server 
Enterprise Applications— SAP, Oracle, Cadence, PTC, Sugar CRM 
Web Applications 
CA Service 
Virtualization 
On-Demand Provisioning 
Custom Application 
Testing 
Mobile Applications 
Testing 
Performance 
Testing 
ERP/COTS 
Testing 
Big Data Testing 
System Z LPARs on-demand 
Cloud-based Testing Service Offerings Under TaaSEcosystem 
CA Service 
Virtualization
Record traffic between existing systems. 
Create from engineering specifications. 
Create from sources such as log files, sample data, packet captures or CA Path Finder. 
Evaluate data. 
Convert into live-like model. 
“Make it easy” for developers. 
Use consistent interface across supported protocols. 
CAPTURE 
PROCESS 
MODEL 
Living, breathing “live” model 
Sophisticated, contextual behavior 
Automatic handling for dynamic properties 
CA Service Virtualization: How does it work?
Mainframe 
Risk solution providers 
Credit bureau 
SMS gateway providers 
Teleconference service provider 
Card processing services 
VOIP phone/conference bridges 
eBillservices 
Motor vehicle records (MVR) system 
Global distribution system (GDS) 
CA Service Virtualization virtualizes almost any IT asset.
Integration testing with CA Service Virtualization 
testing is no longer an event. 
Watch for unintended consequences. 
5 
Drive headless 
API tests. 
2 
Drive Web UI tests. 
3 
Drive mobile tests. 
4 
Eliminate constraints 
with CA Service Virtualization. 
1
Solution: “Shift-Left” the SDLC. 
Constraint-free Development 
Dev1 
Dev1 
Dev1 
Dev1 
System Integration Performance UAT… 
Dev1 
Dev1 
DEV 1 
DEV 2 
With CA SVqualityeffort moved earlier in the lifecycle 
SYSTEM 
INTEGRATION 
Typical composite app today waits for whole assembly to begin 
DEV 3 
PERFORMANCE 
UAT 
Reduction in SDLC Faster Delivery 
Without CA SV 
With CA SV
CSC—Schematic of Client Environment in Cloud 
•Managing non- virtualizable 
•Managing availability 
•Elastic and rapid provisioning 
•Large-scale collaboration 
V1 
V2 
V3 
V4 
Virtual environment 
Mobile simulators 
Mobile Apps 
MV1 
MV2 
App 1 
App 2 
CA Service Virtualization 
SV 1 
SV 2 
SV 3 
SV 4 
SV 5 
SV 6 
SV 7 
SV 8 
Tools 
Testing environment 
NV 1 
NV 2 
NV 3 
NV 4 
Non-virtualizableplatforms 
Customer Environment—Testing 
Customer Environment—Snapshot for faster bug resolution 
Customer Environment—Golden Image—BCP/DR Plan 
Testing-as-a-Service in Cloud 
Compute virtualization 
•Assets 
•Accelerators 
•Dashboard 
•Quality Assessment tool
Performance Testing using CA SV & Load Runner –Large National Postal Service 
•Key project for client to deliver a modern, competitive and secure web service solution for enterprise customers. 
•Provide a set of standard interfaces to its larger parcels customers to enable them to more easily order products, manage barcodes and track services. 
•Web Service will allow customer to create shipments, print Labels and create shipping manifest 
•Phase 1 went live earlier this year. 
•New for phase 2 is International products and printing Customs documents and Barcode 
•Implement and deploy the CA Service Virtualization (SV) Platform at CSC client by utilizing a best practice approach for the setup, configuration, and implementation. 
•Follow planning, setup and configuration of the CA SV product to emulate the Shipment application to support performance testing 
•Initial functional testing of 3rd Party software uncovered key issues which would have delayed the deployment into the Performance Test environment by 2 weeksThis did not affect the Performance Test Schedule as to CA SV was utilized to mimic the 3rd Party system 
•Initial Testing with CA SV uncovered Network configuration issues on the Load Runner Server. This was able to be resolved and retested within 2 days. Previously this might have taken days to uncover as application performance would have been likely to be checked before network 
•Flexibility of CA Lisa to model different response times meant that the team could model and configure our ESB to cope with delayed response from 3rd Party and find a stable ESB configuration before testing against 3rd Party. Team were able to run 3-4 tests per Day to find the best config. In phase 1 only able to run 1 test and would not have easily been able to change response time 
•The client provides a postal service to more than 29 million addresses across the UK, six days a week 
•The client serves the general public, small and large businesses and has adapted to the on-line retail market with global links 
Client Profile 
Business Challenges 
Project Summary 
Business Results/Benefits 
•Limited access to Systems 
•Cost & time to provide test environments 
•Environment Availability 
•Limited access to 3rd party services 
•Services not yet developed 
•£millions spent on non-production infrastructure 
•Test data
Summary 
Lower cost of ownership: 
•Benefit from lowered capital expenditures (tools/environment) by taking advantage of the flexible pay-for-need pricing Increased speed-to-market : 
•Benefit from "on-demand" utilization model through rationalization of license costs based on usage 
Improved quality: 
•Benefit from our ability to provide cloud-based test environments which enables testing to begin sooner (not previously possible due to constraints in physical resources) 
Innovation on demand: 
•Benefit from CSC partnerships that provide technologies such as service virtualization, automation and performance capabilities 
Ease of doing business: 
•Simplifies supplier agreements by using one partner for wide range of requirements
12 
© 2014 CA. ALL RIGHTS RESERVED. 
Session Evaluation 
Please provide your feedback about this session 
Session Name: CSC Testing-as-a-Service Powered by Service Virtualization 
Click on SURVEY/SESSION EVALUATION 
If your badge was scanned at the entrance to this session, click on the name of this session. 
Access inside the CA World Mobile App
13 
© 2014 CA. ALL RIGHTS RESERVED. 
For Informational Purposes Only 
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. 
Terms of this Presentation

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CSC Testing-as-a-Service powered by Service Virtualization

  • 1. Partner Program CSC Testing-as-a-Service powered by Service Virtualization Enabling Business Transformation PAT04S #CAWorld CSC Kerry Roberts, Offering Lead: Test Environment Management, Infrastructure Testing, Certification Testing
  • 2. It takes too long to run regression tests. We seem to test everything ... taking lot of time and $$. We test everything every time—are there better options? We don’t have time and money to build and manage test environments. We don’t have the ability to scale properly especially for those crunch times Systems are sitting idle creating overhead on unused capacity Upgrading to a new tool or tool version is cumbersome Cost of Quality Brand Image Revenue Customer loyalty Customer experience Common Challenges
  • 3. On-Demand Resourcing Output-based Pricing Service Performance Metrics Global Process Framework Reusable Asset Repository Tech/ Consumer Financial Services Health Services Manufacturing CENR Standardized On-Demand Pricing Options Virtual Teams using collaboration tools and platforms—Cloud Solutions Alliances—VMWare, Citrix, IBM Rational, HP, CA, SAP, Oracle Pay-as-you-goService arbitrage Ubiquitous access Geography independent Sourced on-demand Improved utilization Elastic use scale-up/scale-down Enhanced quality Faster time-to-market Key drivers for testing in cloud NPS CSC Brokered CLOUD Business Drivers •Pressure to reduce operational spending •Faster time-to-market •Emergence of global workforce •Meet dynamic resource requirements •Move towards variable cost structure for testing services and even ASQ tools IT Drivers •Need to support strategic initiatives •Multi-site delivery and 24X7 operations •Focus on first-time-right •Reduce incidence of production issues and higher cost of rework •Keep pace with technology CSC TaaS
  • 4. Platforms Windows (Multilingual, Multi CPUs) Linux (Red hat, Linux, Debian) MS-SQL. Oracle, DB2, Informix, MySQL,Teradata Sun Solaris Elastic servers (Tomcat, My SQL combinations) Mobile platform simulators Borland ES, Cold fusion, Tomcat, Web logic, Web Sphere, Web Application server (SAP), ATG Dynamo, JBOSS Tools Sandbox Apps & Services Client/Server Enterprise Applications— SAP, Oracle, Cadence, PTC, Sugar CRM Web Applications CA Service Virtualization On-Demand Provisioning Custom Application Testing Mobile Applications Testing Performance Testing ERP/COTS Testing Big Data Testing System Z LPARs on-demand Cloud-based Testing Service Offerings Under TaaSEcosystem CA Service Virtualization
  • 5. Record traffic between existing systems. Create from engineering specifications. Create from sources such as log files, sample data, packet captures or CA Path Finder. Evaluate data. Convert into live-like model. “Make it easy” for developers. Use consistent interface across supported protocols. CAPTURE PROCESS MODEL Living, breathing “live” model Sophisticated, contextual behavior Automatic handling for dynamic properties CA Service Virtualization: How does it work?
  • 6. Mainframe Risk solution providers Credit bureau SMS gateway providers Teleconference service provider Card processing services VOIP phone/conference bridges eBillservices Motor vehicle records (MVR) system Global distribution system (GDS) CA Service Virtualization virtualizes almost any IT asset.
  • 7. Integration testing with CA Service Virtualization testing is no longer an event. Watch for unintended consequences. 5 Drive headless API tests. 2 Drive Web UI tests. 3 Drive mobile tests. 4 Eliminate constraints with CA Service Virtualization. 1
  • 8. Solution: “Shift-Left” the SDLC. Constraint-free Development Dev1 Dev1 Dev1 Dev1 System Integration Performance UAT… Dev1 Dev1 DEV 1 DEV 2 With CA SVqualityeffort moved earlier in the lifecycle SYSTEM INTEGRATION Typical composite app today waits for whole assembly to begin DEV 3 PERFORMANCE UAT Reduction in SDLC Faster Delivery Without CA SV With CA SV
  • 9. CSC—Schematic of Client Environment in Cloud •Managing non- virtualizable •Managing availability •Elastic and rapid provisioning •Large-scale collaboration V1 V2 V3 V4 Virtual environment Mobile simulators Mobile Apps MV1 MV2 App 1 App 2 CA Service Virtualization SV 1 SV 2 SV 3 SV 4 SV 5 SV 6 SV 7 SV 8 Tools Testing environment NV 1 NV 2 NV 3 NV 4 Non-virtualizableplatforms Customer Environment—Testing Customer Environment—Snapshot for faster bug resolution Customer Environment—Golden Image—BCP/DR Plan Testing-as-a-Service in Cloud Compute virtualization •Assets •Accelerators •Dashboard •Quality Assessment tool
  • 10. Performance Testing using CA SV & Load Runner –Large National Postal Service •Key project for client to deliver a modern, competitive and secure web service solution for enterprise customers. •Provide a set of standard interfaces to its larger parcels customers to enable them to more easily order products, manage barcodes and track services. •Web Service will allow customer to create shipments, print Labels and create shipping manifest •Phase 1 went live earlier this year. •New for phase 2 is International products and printing Customs documents and Barcode •Implement and deploy the CA Service Virtualization (SV) Platform at CSC client by utilizing a best practice approach for the setup, configuration, and implementation. •Follow planning, setup and configuration of the CA SV product to emulate the Shipment application to support performance testing •Initial functional testing of 3rd Party software uncovered key issues which would have delayed the deployment into the Performance Test environment by 2 weeksThis did not affect the Performance Test Schedule as to CA SV was utilized to mimic the 3rd Party system •Initial Testing with CA SV uncovered Network configuration issues on the Load Runner Server. This was able to be resolved and retested within 2 days. Previously this might have taken days to uncover as application performance would have been likely to be checked before network •Flexibility of CA Lisa to model different response times meant that the team could model and configure our ESB to cope with delayed response from 3rd Party and find a stable ESB configuration before testing against 3rd Party. Team were able to run 3-4 tests per Day to find the best config. In phase 1 only able to run 1 test and would not have easily been able to change response time •The client provides a postal service to more than 29 million addresses across the UK, six days a week •The client serves the general public, small and large businesses and has adapted to the on-line retail market with global links Client Profile Business Challenges Project Summary Business Results/Benefits •Limited access to Systems •Cost & time to provide test environments •Environment Availability •Limited access to 3rd party services •Services not yet developed •£millions spent on non-production infrastructure •Test data
  • 11. Summary Lower cost of ownership: •Benefit from lowered capital expenditures (tools/environment) by taking advantage of the flexible pay-for-need pricing Increased speed-to-market : •Benefit from "on-demand" utilization model through rationalization of license costs based on usage Improved quality: •Benefit from our ability to provide cloud-based test environments which enables testing to begin sooner (not previously possible due to constraints in physical resources) Innovation on demand: •Benefit from CSC partnerships that provide technologies such as service virtualization, automation and performance capabilities Ease of doing business: •Simplifies supplier agreements by using one partner for wide range of requirements
  • 12. 12 © 2014 CA. ALL RIGHTS RESERVED. Session Evaluation Please provide your feedback about this session Session Name: CSC Testing-as-a-Service Powered by Service Virtualization Click on SURVEY/SESSION EVALUATION If your badge was scanned at the entrance to this session, click on the name of this session. Access inside the CA World Mobile App
  • 13. 13 © 2014 CA. ALL RIGHTS RESERVED. For Informational Purposes Only This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. Terms of this Presentation