5 Secrets of Mastering Webconferences

1. Five secret
of mastering
webconferences

2. 1. Master your tools
2. Keep all eyes on you
3. Mediate speakers
4. The KIS rule – Keep It Short and Simple!
5. Communicate the plan

3. 1. Master your tools
Web conferencing solutions come with an
array of advanced features and modes – from
in-conference chat functions to social media
sharing to multiple presenter availability.
During a conference is not the time to
familiarize yourself with these
buttons and options.
Take the time before starting your virtual
meeting to queue up your presentation and
decide which features you want to use and
which you want to disable.

4. 2. Keep all eyes on you
Ensuring continual audience focus
throughout a physical meeting is difficult
enough; capturing and holding participant
concentration during a virtual conference
is even more trying! Emails, stray phone
calls and other work are all competing
with you for your audience’s attention.
For that reason, avoid monologues at
all cost! Inject lively and interesting
animation, video and especially participant
questions that encourage interaction to
help safeguard against wandering focus.

5. 3. Mediate speakers
Multiple active conference participants can sometimes be difficult to referee. In a virtual
web conference, it’s not always obvious whose turn it is to speak and who should
answer which questions.
Your job as the host is to maintain order during your conference so that everyone is
heard. Remember that, just like in physical meetings, gregarious participants can often
times overshadow more reluctant speakers. Arbitrate fairly and respectfully so that
everyone feels that he or she has gotten the most out of your web conference.

6. 4. The KIS rule – Keep
It Short and Simple!
A good rule of thumb for any meeting, but
especially online web conferences where
participants are often times connecting
from different locations, belonging to
different cultures and perhaps even
speaking different languages.
Clear, precise, to-the-point messaging
free of idioms and turns of phrase makes
it easier for attendees to follow what’s
happening, which, in turn,
makes a bigger impact.
KIS

7. 5. Communicate the plan
As a follow up to the above tip, let everyone
know from the beginning what they can
roughly expect during the length of your call in
order to help mentally prepare your audience.
Start your call with an agenda and then
stick to it. If you know you’ll be addressing a
particularly verbal group, allocate time for Q&A
or discussion.
Communicating the plan upfront makes your
job as host/moderator easier and ensures that
everyone’s time is respected.

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