Jcn12 landis gyr
Upcoming SlideShare
Loading in...5
×

Like this? Share it with your network

Share
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
779
On Slideshare
779
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
2
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Landis+Gyr Oy: Utilizing Atlassian products Valtteri Virtanen Jira and Confluence Nordic Conference 2012 25.10.2012 Finlandia hall, HelsinkiOct-12 1 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 2. Presentation outline+ Landis+Gyr Oy+ Business in change+ Why we choose Confluence+ Why we need it+ How we run Confluence+ What is in Confluence+ JIRAOct-12 2 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 3. Landis+Gyr Oy+ Landis+Gyr is the global industry leader in total metering solutions for electricity, gas, heat/cold and water for energy measurement solutions for utilies+ 5139 employees world wide, about 150 in Finland+ Part of Toshiba since 2011+ Valtteri Virtanen – Originally from R&D – Customer management procesesOct-12 3 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 4. Business in change+ Meter reading services – Meter Reading Services started 2003+ Legistlation in 2009 – All electricity meters should be read remotely at the end of 2013 – Monthly billing based on real consumption+ Most of electricity companies have oursourced the meter reading process – Close to 600,000 electricity, district heat, water and gas meters read dailyOct-12 4 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 5. Confluence – Why?+ Wiki based+ Easy to transfer XML formated data to other systems+ Internal instance installed first – Good feedback and a lot of content+ Service Portal – Customers – Partners • It-hosting • GPRS network services • Field work/installation companies – Life-cycle management • Contracts up-to 18 yearsOct-12 5 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 6. Confluence (Service Portal) – How?+ Our own servers hosted by IT-hosting partner – Reliability – Security • Customer requirements – Backups • Unified backup processes • DRP/BCP – Service platform instance maintenance oursourced to Ambientia – Internal Confluence is maintained by L+G IT-departmentOct-12 6 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 7. Confluence (Service Portal) – How?+ Integrated JIRA features – One interface towards customer – Service requests directly from Confluence+ Automated reports from Bi-Publisher via WebDab plugin+ Crowd – Users/managers/internal staffOct-12 7 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 8. Confluence (Service Portal) – What?+ Layout simple and user friendly+ Space – Main page • Blog • Contact information • Documents and reports • Project portals • Service RequestsOct-12 8 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 9. JIRA (Task management portal)+ Hidden behind Confluence+ Development tasks+ Fault reports+ Meeting action pointsOct-12 9 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 10. Experiences from Atlassian products+ Improvements – Documentation – Silent knowledge – Project and task management+ Still to improve – Customer inputOct-12 10 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)
  • 11. Thank youOct-12 11 - Landis+Gyr - Insert name of presentation and author at Insert ribbon (Header&Footer)