Amazon WorkSpaces is an enterprise desktop computing service in the cloud. In this session, we will discuss configuration and management of Amazon WorkSpaces as part of your private network. We will also introduce Amazon WorkSpaces Application Manager, a fast, flexible, and secure way for you to deploy and manage applications for your Amazon WorkSpaces.

1. NEW YORK
©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved

2. ©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved
Deploying Amazon WorkSpaces
at Scale
Jeff Mendelsohn, Johnson & Johnson
Nathan Thomas, Amazon Web Services

3. Agenda
• Building WorkSpaces
• Deploying WorkSpaces at scale
• Q&A

4. Building WorkSpaces

5. What is a WorkSpace?
A managed desktop computing service in the cloud
Simple Secure Flexible

6. Customer challenges
• Realizing the “virtual desktop dream”
• Increasing popularity of BYOD
• Growing diversity of workforce
• Significant tablet adoption
• Keeping desktops secure

7. Taking VDI to the cloud

8. Simple to use
On-demand,
pay-as-you-go
Launch the number of
WorkSpaces needed
Heavy lifting taken
care of by AWS

9. Simple to use
Use existing management
tools
• Manage WorkSpaces like
any other desktop
• Compatible with popular
tools such as SCCM

10. Integrate your corporate directory
IT: Control policies
with familiar tools
Users: Use existing
enterprise credentials

11. Build custom images
• Build WorkSpaces image
templates
• Pair images with hardware
types to create bundles
• Launch WorkSpaces from
bundles
Simple to use

12. Keep data secure and available
• No data stored on end-user device
• Only pixels delivered to users
• User volume backed by Amazon S3
• Connect through control plane
• VPC integration

13. Keep data secure and available
Implement Multi-Factor
Authentication (MFA)
• Users: Get to use existing
one-time tokens
• IT: Integrate with existing
MFA solution

14. Example architecture

15. Customers drive innovation
APIs
Manage WorkSpaces actions such as Create/
Reboot/Remove via command line or APIs.
Monitoring
Review WorkSpaces health and connection
metrics. Set up custom alarms for events.

16. • iPad
• Kindle Fire HDX
• Android Tablet
• Microsoft Windows PC
• Mac
• Zero clients
Support multiple devices

17. Amazon WorkSpaces Application Manager
(Amazon WAM)
WorkSpacesAmazon
WAM
Deploy
applications
AWS Marketplace
for Desktop Apps
Applications where you
already own the license
Line of business
applications
Manage applications
• Versioning
• Usage metering
• Smaller custom
images
Deploy applications
• Package your own applications
• Upload applications where you
own the license
• Subscribe from the AWS
Marketplace for Desktop Apps

18. Deploying WorkSpaces at scale

19. Considering WorkSpaces
Planning
Testing and validation
Implementation

20. 2015 use cases
~8,000 users
Replace end-of-life
desktops
~16,000 users
Contractors /
Opt-in employees
BYOD Zero clients

21. Moving forward…
Zero client at
the office
• Office-bound workers
Home computer at
home
• Zero clients in all facilities retrofits
• Hoteling / shared workspace areas

22. Why WorkSpaces?
• Scalable and global
• No upfront CapEx
• Capacity on-demand
• Rate of innovation
• Instrumentation and controls
• Cost savings
• Focus on the service, not the infrastructure

23. Implementation
Service Catalog /
Automation
WorkSpaces API & CLI
Integration
Multiple Geos AWS Direct Connect
Line of Business
Applications
Custom Images

24. Implementation
Enable Support Staff

25. Implementation
Enable End-Users

26. Full lifecycle
eDiscovery, document
retention
Snapshot, archive

27. 5 key learnings
• Traditional VDI was not aligned with our needs
• Technology is not the challenge
• Getting the business case right was critical
• End-user experience makes or breaks success
• Don’t take network coverage and capacity for
granted

28. Questions?

29. Your Feedback is Important to AWS
Please complete the session evaluation. Tell us what you think!

30. NEW YORK