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Difference Between Product and Service Marketing
AMAL JOSEPH
B4GMBA 3004
PRODUCT MARKETING
PRODUCT
 An article or substances that is manufactured or redefined for sale.
 Tangible, See, touch and feel.
PRODUCT MARKETING
It is the process of promoting and selling a product to the people.
amalz
SERVICE MARKETING
SERVICE
 Service is something someone can do for anything.
 Intangible
 More importance to relationship
SERVICE MARKETING
It is the process of intangible economic activities offered by one
party to another.
amalz
Differences between Product and Service Marketing
 Whom comes to whom
o Products are transported through distribution channels
o Services are location based
 Quality
o Quality of product within itself is embedded at the time of manufacture
o It may vary from customer to customer
amalz
 Focus
o More product selling.
o More on relationships
 Ownership
o Product can be an asset
o Service can not be owned
amalz
 Tangibility
o Can see, touch and feel before buying
o It is through experience
 Sources of Value
o How Materials are chosen
o How the service provider behave
amalz
THANK YOU
amalz

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Difference Between Product and Service Marketing Explained

  • 1. Difference Between Product and Service Marketing AMAL JOSEPH B4GMBA 3004
  • 2. PRODUCT MARKETING PRODUCT  An article or substances that is manufactured or redefined for sale.  Tangible, See, touch and feel. PRODUCT MARKETING It is the process of promoting and selling a product to the people. amalz
  • 3. SERVICE MARKETING SERVICE  Service is something someone can do for anything.  Intangible  More importance to relationship SERVICE MARKETING It is the process of intangible economic activities offered by one party to another. amalz
  • 4. Differences between Product and Service Marketing  Whom comes to whom o Products are transported through distribution channels o Services are location based  Quality o Quality of product within itself is embedded at the time of manufacture o It may vary from customer to customer amalz
  • 5.  Focus o More product selling. o More on relationships  Ownership o Product can be an asset o Service can not be owned amalz
  • 6.  Tangibility o Can see, touch and feel before buying o It is through experience  Sources of Value o How Materials are chosen o How the service provider behave amalz