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Test Driven Business 
Wednesday, August 27th, 2014 
@davidjbland @petershanley
Product Death Cycle
Eric Ries – The Lean Startup 
start 
here
Usable & Valuable & Feasible 
Usable Valuable 
Feasible 
Adapted from Marty Cagan
Valuable & Feasible? 
Valuable 
Feasible 
Adapted from Marty Cagan
Product with Terrible UX 
Valuable 
Feasible 
Adapted from Marty Cagan
Usable & Feasible? 
Usable 
Feasible 
Adapted from Marty Cagan
Product that Doesn’t Solve a Problem 
Usable 
Feasible 
Adapted from Marty Cagan
Usable & Valuable 
Usable Valuable 
Adapted from Marty Cagan
Product You Cannot Build 
Usable Valuable 
Adapted from Marty Cagan
You’re Going to Need All 3 
Usable Valuable 
Feasible 
Adapted from Marty Cagan
Risky Assumptions Around Each 
Usable Valuable 
Feasible 
Adapted from Marty Cagan
Let’s Start with Valuable 
Valuable
Have the problem? 
Aware of the problem? 
Actively seeking a solution? 
Hacked together a solution? 
Adapted from Steve Blank
“People don't 
want to buy a 
quarter-inch 
drill, they want 
a quarter-inch 
hole.” 
Theodore Levitt
“What job, causes people to hire ____________? 
Adapted from Clayton Christensen
“What job, causes people to hire ____________? 
Adapted from Clayton Christensen
“What job, causes people to hire ____________? 
Adapted from Clayton Christensen
“What job, causes people to hire ____________? 
Adapted from Clayton Christensen
Value 
Proposition 
Decider 
Buyer 
User
What do you 
measure?
Empathy Stickiness Growth 
Adapted from Croll & Yoskovitz
Empathy You Measure… 
Quantitative: 
Acquisition 
Activation 
Qualitative: 
Awareness 
Hopefulness 
Adapted from Croll, Yoskovitz, McClure, Vlaskovitz, Cooper
Stickiness You Measure… 
Quantitative: 
Activation 
Retention 
Qualitative: 
Hopefulness 
Satisfaction 
Adapted from Croll, Yoskovitz, McClure, Vlaskovitz, Cooper
Growth You Measure… 
Quantitative: 
Referral 
Revenue 
Qualitative: 
Satisfaction 
Passion 
Adapted from Croll, Yoskovitz, McClure, Vlaskovitz, Cooper
Questions?
Thank You! 
david@neo.com @davidjbland 
peter@neo.com @petershanley

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Test Driven Business - Code for America Accelerator