The course aims to develop students' communication skills and grooming for the competitive corporate world. It will cover topics such as the meaning, purpose, and models of communication, as well as barriers, listening skills, public speaking, and hospitality industry communication. Students will complete assignments, activities, tests, and a case study for internal assessment. The syllabus and schedule are provided, along with details of the subject instructor.

1. PUNJAB COLLEGE OF TECHNICAL EDUCATION<br /> COURSE MODULE<br /> BHMCT – COMMUNICATION(BH-103)<br />No. of Lectures: 40<br />No. of Assignments: 3<br />No. of case studies: 1<br />No. of Tests: 3<br />Subject Instructor: Dilraj Kaur<br />Email ID: dilraj2kaur@gmail.com<br />Contact No. 98151-00552<br />As per the University guidelines, the internal assessment is of 20 marks. The internal assessment of the student will be based on the following classroom activities and tests.<br />Assignments: 6 marks<br />Tests: 6 marks<br />Activity: 3 marks<br />MSE: 5 marks<br />Course Overview<br />This course is aimed at making the students aware of the importance of communication skills as every youngster at the entry level will face a highly competitive corporate world. To make a mark the candidate needs to package himself / herself so that he is able to market his knowledge and talent correctly to the person sitting across the table. The student on completion of the course shall develop his skills and competencies in effective communication skills and a well-groomed personality.<br />The students are expected to actively participate in the classroom activities and come prepared for presentations and practice sessions. Assignments and group projects will also be given to the students.<br />Syllabus<br />Business Communication<br />Need<br />Purpose<br />Nature<br />Models<br />Models<br />Barriers to Communication<br />Overcoming the barrier<br />Listening of the job<br />Definition<br />Levels and types of listening<br />Listening barriers<br />Guidelines for effective listening<br />Listening Computerization and note taking<br />Effective Speaking<br />Restaurant and Hotel English<br /> Polite and effective enquiries<br />Addressing a group<br />Essential qualities of a good speaker<br />Audience analysis<br />Defining the purpose of speech, organizing the ideas and delivering the speech<br />Sr.No.Topic to be discussedAssignment ActivityTests1.Inroductory session2.Meaning and need of communication3.Why communication is important4.Purpose of communication5.Nature6.Models7.Barriers8.Overcoming the barriers9.Group Project 110.Case Study - 1 11.Test 112.Definition of learning13.Levels of learning14.Types of learning15.Activity 116.Listening Barriers17.Guidelines for effective listening18.Listening computerization and note taking19.Assignment & discussion of test paper 1<br />Sr.No.Topic to be discussedAssignment ActivityTests20.Test 221.Importance of Speaking22.Defining the speech23.Purpose of speech24.Activity 225.Restaurant & Hotel English26.Polite & effective enquiries & responses27. Addressing a group28.Essential qualities of a good speaker29.Activity 330.Assignment 231.Test 332.Activity 433.Revision34.Revision35.Discussion of tests36.Assignment 337.Activity and personal grooming38.Activity and personal grooming39.Speech related activities40. Mock test practice<br />Case Study: (The details will be attached soon)<br />Assignment 1: “One communicates 30% by speech and 70% by their body language” Discuss with daily life parameters.<br />Assignment 2: “Most people are poor listeners” Do you agree or disagree? Discuss.<br />Assignment 3: Take 3 examples from any comedy movies and discuss each hilarious situation which is created due to lack of proper communication<br />Activities will be held relevant to the course.<br />