47. We analysed following three
Harvard Business cases:
1) The Springfield Nor'easters: Maximizing
Revenues in the Minor Leagues
2) Mountain Man Brewing Co.: Bringing the
Brand to Light
3) Gino SA: Distribution Channel Management
49. Who are the characters?
David Zhou
China Marketing Manager of Gino SA
Jean-Michel Pierre
Asia Pacific Area Manager of Gino SA
Henry Gong
General Manager of Jinghua (a distributor of
Gino SA)
50. Situation Analysis
Feima, an OEM, is asking Gino directly supply boilers
at 10% more discount than what is being provided by
the distributor.
Jinghua is warning Gino SA of directly engaging with
Feima.
Gino SA, a leading burner manufacturer and exporter
in the world, is expanding its business in China.
51. Objectives of this case:
Devise a strategy to do business with Feima.
Solve the problems faced by Distributors.
Evaluate a plan to expand Gino’s market in China.
52. Three issues.
Arriving at one solution for doing business
with Feima.
Maintaining good relations with
distributors.
Considering the option of a warehouse.
54. Feima, a leading boiler factory in Northern
China makes a proposal
Feima’s boiler production in 1999(in number of sets)
In 1999, Feima purchased 350 sets of domestic
burners, 50 sets of commercial burner and 3 sets of
industrial burner from Jinghua at 25 % discount.
55. Now it wants to directly purchase the
products from Gino SA and asks for 35%
discount.
In return, it promised to purchase at least 50
% of its commercial and industrial burners and
all of its domestic burners from Gino.
Proposal
61. So, with this deal Gino is going to get a lot:
Company will reach towards its goal of
developing two OEM accounts.
Developing OEM business was one way to
combat the increasing power of the
distributors.
It was a very good opportunity to break
into Weishaupt’s customers.
62. Jinghua was not likely to increase its sales
to Feima under the current status quo,
but because of the deal company’s profit
rose.
Success with Feima would make it easier
for Gino to develop OEM business in
other distributors’ territories.
So, with this deal Gino is going to get a lot:
63. Now, how to convince Jhingau?
Show them the distribution contract
where it is written that the principal can
develop OEM business in distributors’
categories.
Tell them the need to enter industrial
burner market.
It was not possible for Jinghua to increase
sales with Feima on its own.
64. Hope that the distributor will be
convinced…
If not, then what?
65. Give them other lucrative offers to remain
in association with Gino.
68. Solution to the problem
It is better to raise the profit margins
of distributors before they lose
confidence with Gino SA.
69. The contract price is increased by 5% to help
the distributors in running service appointments
and marketing
70. So now the distributors are getting more
profits and will be satisfied.
If Jinghua was not satisfied at
company’s first step, now he’ll be
satisfied.
72. The company has following goals to meet
in next three years:
Achieve annual combined sales volume of
15000 units.
Achieve annual sales of industrial burners
of over 200 units.
Improve service and spare supply.
73. Develop a minimum of two OEM
accounts and two end user key accounts
within two years.
Maintain a supply of industrial burners as
the distributors are finding it hard to keep
their stocks.
The company has following goals to
meet in next three years:
74. Keeping all things in mind, it is
essential for the company to open
a warehouse.
76. With the establishment of warehouse,
following problems will be solved:
The company can now maintain a good
stock of industrial boilers, so that the loss
like 50 boiler deals would not happen in
future.
The company will move a step towards its
annual goal.
77. Having all the issues solved, company can
move towards a bright future.
79. Asustek, a contract manufacturing
firm, decided to sell laptops under
its own brand name Asus and in a
few years, Asus became the world’s
fifth best selling brand of PC.
80. This happened because of User
generated
reviews and people’s tendency
to consult social media friends
about purchases.
81. In this changing scenario, many
companies need to dramatically
shift their marketing strategies
with the help of these two tools:
the influence
mix and the O continuum.
82. Influence Mix
Customers are affected by a combination of three
things:
1) Their prior preferences, beliefs and
experiences(P),
2) Information from marketers(M),
3) Input from other people and information
services(O)
83. O continuum
It is a scale showing the dependency of purchase
decisions on O(others’ opinions).
84. Once firms understand where a
product falls on the O continuum,
they can consider strategic
implications in following four
realms:
89. No going back
Some marketers believe that consumer
reliance on O will decline as more shoppers
become wary of deceptive reviews. But it is
not going to happen. Consumers are
developing a better sense of which sites
they can trust and will never return to
relying on traditional M.
90. Summary
•Module 1
How to master in powerpoint presentation?
•Module 2
Marketing Management: A South Asian
Perspective by Philip Kotler
•Module 3
Analysing HBR cases
•Module 4
What Marketers Misunderstand About Online
Reviews(HBR article)