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Yannick JollietYannick Jolliet
yannick.jolliet@gmail.com  Rifugio 4 – 6661 Auressio
mobile: +41 79 240.88.43  www.linkedin.com/jolliet
EEXECUTIVEXECUTIVE DDIRECTORIRECTOR
KK N OWLE D GEN OWLE D GE MMAN AG E M E N TAN AG E M E N T &&
EE NTER P R ISENTER P R ISE CC ON TEN TON TEN T MM AN AGE M E N TAN AGE M E N T
 Visionary and dynamic business leader with 15 years of experience. Unique blend of business knowledge, technical &
organizational skills applied in multinational and multicultural environments.
 Strong strategic thinker and creative problem-solver, consistently demonstrating leadership and entrepreneurship
qualities. Excellent ability to embrace change and to lead organizational transformations.
 Recognized for excellent interpersonal communication skills and familiar to interact at any hierarchical levels. Strong
team player with collaborative management style, proven track-record as a highly motivational team leader.
 Background & achievements include: successfully co-lead a global IS department, co-directed global-scale
Transformational Initiatives (worldwide outsourcing, departmental reorganization, enterprise Compliance & Record
Management program), formed & lead a Strategic Governance Office (strategic planning, budget management, process
governance, Project Portfolio Management), lead global Enterprise Content Management practices, set up 4 start-ups.
 Aspire to apply creativity and leadership as a change agent to lead ambitious Strategic Programs, Organizations or
Businesses (or to reorganize/streamline existing ones), in the context of a highly dynamic multicultural company.
PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE
Enterprise Content Management Program, CoE Lead – Senior Director Jan.2005 – March 2010
JTI initiated in 2005 a highly strategic Enterprise Content Management Program. This initiative of a large scope (Paper &
Electronic Documents, Emails and Web content), and of a great magnitude (3 years, $70MM, 30+ FTE project team, 8’000
users worldwide) focuses on Record Management & Corporate Compliance, in-line with the Sarbanes-Oxley Act.
Hired by JTI’s Centre of Excellence (CoE) and working directly for the Chief Compliance Office to lead the overall Program
from an Information Management perspective. Mission: implement best-in-class solutions & practices to (1) allow a more
efficient usage of Information/Knowledge, (2) enforce effective management of company records throughout JTI globally.
Key achievements include:
• Corporate Record Management Policy & flexible retention schedule through a detailed File Plan,
• Complete Document & Record Management solution based on EMC/Documentum technologies,
• Unique & shared Repository for all electronic documents, replacing entirely file systems,
• Complete Information reorganization (document profiles & properties, categories, security rights, etc.),
• Web Content Management system for the corporate internet site, automatic email archiving,
• Exhaustive mass-scanning & indexing of all Legal paper contracts,
• Automation of highly sensitive submission process for Scientific & Regulatory Affairs,
In addition to this role: also responsible for JTI’s corporate e-Business Strategy, and ensure proper integration of related
Enterprise Content Management & e-Business projects.
IT Management & Strategic Governance Office Lead – Senior Director March 2002 – Dec. 2004
Recruited by the CIO & working directly for him as a member of the IT Senior Management team to co-directed JTI’s global
IT organization (450+ professionals worldwide). Supported department’s major transformation (globalization &
reorganization, outsourcing & downsizing, 24x7 operations), identified savings & regularly presented Benefits Realization to
the CFO.
Japan Tobacco Int. (JTI)
Geneva (HQ)  www.jti.com
World’s 3rd
largest international tobacco company, part of the JT Group (US$40 billion turnover,
23,000 employees), manufacturing more than 90 cigarettes brands (e.g. Camel, Winston, Mild
Seven).
As initiator & head of the IT Strategic Governance Office, managed a highly qualified team of 25 global directors & senior
managers distributed worldwide, with mission to: (1) enforce strict processes Governance, (2) manage Strategic Planning &
global Budget ($100MM), (3) implement a Project Management Office and a global Project Portfolio, (4) ensure effective
service delivery from outsourcing partners ($70MM), and (5) develop systematic Quality & Risk management processes.
Main area of responsibility & key achievements:
• Intra-preneurship: conceived the Strategic Governance Office concept and successfully sold it to the CIO & CFO.
Designed, formed & lead the organization. Positioned it as the “CIO’s office & the back-spine of IT”.
• Strategy: lead development of global IT Strategies. Supported alignment with business priorities through effective
Strategic Planning, Project Portfolio Management and Resources Management.
• Governance: strengthen Governance globally for Projects & Operations by leveraging COBIT, ITIL & PMI frameworks.
Setup a Project Management Office providing standards, methodology, tools and a worldwide decisional dashboard.
• Vendor Management: coordinated financial & legal relationships with vendors & contractors ($70MM in outsourcing
contracts). Implemented and lead first worldwide Service Delivery organization (SLAs, reporting, escalation)
• Budget Management: provided first global budget consolidation, leveraging SAP. Standardized financial management
processes for budget planning, management & reporting. Hired a CFO for IT.
• Communication: implemented a coherent framework to streamline & systematize global communications within the IT
community, and between IT and its key business stakeholders.
Global Web & Knowledge Management Strategist – Director May 2001 – March 2002
Within JTI’s Business Innovation department, reporting directly to the Board of Directors, drove the Corporate Web &
Knowledge Management strategy and lead its implementation:
• Defined & promoted JTI’s Enterprise Web Strategy (including organization, process & technology),
• Designed the first global Web Information Architecture (corporate visual identity & consistent navigation, content
organization & publishing governance, technical platform, global portal & search capabilities),
• Entirely redesigned & reorganize the Corporate Intranet, standardizing it globally (100+ sites worldwide, 8000 users),
• Promoted & implemented Knowledge Management & Collaborative practices.
Web & e-Collaboration Lead + PMO Lead – Manager Sept. 1999 – April 2001
As a direct report & “right arm” of the CIO, and one of the first managers of this newly created MIS EMEA department:
• Actively supported the department management (growth from 5 to 30+ FTE, process design, organizational aspects)
• Setup the first Project Management Office (PMO) and developed a systematic Project Management methodology
• Formed & lead the new Web & e-Collaboration practice for EMEA (strategy & organization)
• Designed & implemented a comprehensive Web strategy and first Intranet for EMEA (2’000 users)
Business Consultant & Senior Project Manager March 1997 – August 1999
Within the Business Consulting division, as a Senior Project Manager specialized in Enterprise Content Management:
• Provided consulting & lead large scale Knowledge Management & Collaboration projects,
• Customers included Licensing, R&D or Logistic departments of global firms: Crédit Suisse, Swiss Re, Novartis,
• Implemented processes & solutions to manage: documents & quality assurance, web content & collaboration,
communities of practices & expert networks, technical data & clinical drug development.
Financial Consultant Nov. 1994 – Feb. 1997
Stryker Europe
Montreux (EMEA HQ)
EMEA Headquarter (Europe, Middle-East & Africa) of Stryker Corporation, a worldwide leading company
in the medical devices industry (18’000 employees, $5 billions turnover). [www.stryker.com]
Arthur Andersen
Lausanne
Arthur Andersen (AA) was one the most successful global business consulting company. US events
forced AA Switzerland to rename into BearingPoint. [www.bearingpoint.com].
Coninco SA
Vevey (HQ)
Coninco SA is the leader in Switzerland for Institutional Consulting and asset management strategies for
Pension Funds. Specialized in Planning, Analysis, Optimization & Reporting. [www.coninco.ch]
Hired during last year of university as a financial consultant and CEO’s future successor:
• Performed financial analysis of portfolios’ performances & recommended strategic assets allocation,
• Developed new financial analysis & reporting systems, and co-created a new Performance Index,
• Actively facilitated overall company development through automation of business processes.
EENTREPRENEURIALNTREPRENEURIAL EEXPERIENCESXPERIENCES
MobiLearn: co-founder & managing director 2006 - 2007
Conceived this venture to enable language learning via mobile phone for Chinese students & businessmen. Formed a
management team and setup the company. Currently in early stage: prototype under development.
Vertical*i Inc.: co-founder & Chief Information Officer (CIO) 1998 - 1999
Co-founded this web start-up focused on Innovation Management & e-Marketplace. Conceived the vision, co-developed the
Business Plan, acted as CIO. Vertical*i has now adapted its business model and is still successful today. [www.verticali.com]
Netface SA: co-founder & administrator 1996 - 1997
Co-founded & administered this innovative Web development & Multimedia Production company. The firm has now become
the online real estate Swiss leader with Immostreet.ch. [www.immostreet.ch]
Clic: founder & managing director 1991 - 1996
Founded and managed this Consulting & Training agency during my studies. Key customers included « Suter & Suter
architecture », « Office des Constructions Fédérales », « Centre de logopédie de Lausanne», « Banque Bruxelles Lambert ».
EEDUCATIONDUCATION & P& PROFESSIONALROFESSIONAL DDEVELOPMENTEVELOPMENT
2006-2008 HEC (University of Lausanne): PhD degree on «Corporate Strategy & Project Portfolio Mgmt» (on-going).
2006 AIIM (USA): «Enterprise Document & Record Management » certification.
2005 INSEAD (Fontainebleau/Paris): «Finance For Executives» executive course.
2005 PMI - Project Management Institute (USA): «PMP - Project Management Professional» certification.
2003 Cranfield School of Management (UK): «Developing Information Systems Strategies» executive course.
2002 INSEAD (Fontainebleau/Paris): «Competing in the Information Age” executive course.
2001 I.M.D. (International Institute for Management Development, Lausanne): «e-Business» executive course.
1991-1994 HEC (University of Lausanne): MsC in «Economics & Business Administration».
1990-1991 EPFL (Institute of Technology, Lausanne): Special Mathematics Course. Full year program, graduated.
LLANGUAGESANGUAGES & P& PERSONALERSONAL
Languages French: native language. English: fluent. German: scholarship knowledge.
Status: Nationalities: Swiss and French. Married, one daughter (23). Free of any military duty.
Interests: Psychology, Zen, yoga. Art, photo, theatre, reading, gastronomy. Golf, ski, chess, game of Go.
Memberships: Professional associations: MENSA, ASC, PMI, SMP, ASO, AIIM, ISACA, Lions Club (through my wife).
Alumni networks: IMD, INSEAD, Cranfield Business School, HEC Lausanne.
Co-founder and leader: “Geneva Lake Executives” networking club [www.gle.ch].
Co-founder and leader: PMI Swiss Chapter’s “Project Management & Quality” Specific Interest Group.

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Resume Yannick Jolliet (v17 English)

  • 1. Yannick JollietYannick Jolliet yannick.jolliet@gmail.com  Rifugio 4 – 6661 Auressio mobile: +41 79 240.88.43  www.linkedin.com/jolliet EEXECUTIVEXECUTIVE DDIRECTORIRECTOR KK N OWLE D GEN OWLE D GE MMAN AG E M E N TAN AG E M E N T && EE NTER P R ISENTER P R ISE CC ON TEN TON TEN T MM AN AGE M E N TAN AGE M E N T  Visionary and dynamic business leader with 15 years of experience. Unique blend of business knowledge, technical & organizational skills applied in multinational and multicultural environments.  Strong strategic thinker and creative problem-solver, consistently demonstrating leadership and entrepreneurship qualities. Excellent ability to embrace change and to lead organizational transformations.  Recognized for excellent interpersonal communication skills and familiar to interact at any hierarchical levels. Strong team player with collaborative management style, proven track-record as a highly motivational team leader.  Background & achievements include: successfully co-lead a global IS department, co-directed global-scale Transformational Initiatives (worldwide outsourcing, departmental reorganization, enterprise Compliance & Record Management program), formed & lead a Strategic Governance Office (strategic planning, budget management, process governance, Project Portfolio Management), lead global Enterprise Content Management practices, set up 4 start-ups.  Aspire to apply creativity and leadership as a change agent to lead ambitious Strategic Programs, Organizations or Businesses (or to reorganize/streamline existing ones), in the context of a highly dynamic multicultural company. PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE Enterprise Content Management Program, CoE Lead – Senior Director Jan.2005 – March 2010 JTI initiated in 2005 a highly strategic Enterprise Content Management Program. This initiative of a large scope (Paper & Electronic Documents, Emails and Web content), and of a great magnitude (3 years, $70MM, 30+ FTE project team, 8’000 users worldwide) focuses on Record Management & Corporate Compliance, in-line with the Sarbanes-Oxley Act. Hired by JTI’s Centre of Excellence (CoE) and working directly for the Chief Compliance Office to lead the overall Program from an Information Management perspective. Mission: implement best-in-class solutions & practices to (1) allow a more efficient usage of Information/Knowledge, (2) enforce effective management of company records throughout JTI globally. Key achievements include: • Corporate Record Management Policy & flexible retention schedule through a detailed File Plan, • Complete Document & Record Management solution based on EMC/Documentum technologies, • Unique & shared Repository for all electronic documents, replacing entirely file systems, • Complete Information reorganization (document profiles & properties, categories, security rights, etc.), • Web Content Management system for the corporate internet site, automatic email archiving, • Exhaustive mass-scanning & indexing of all Legal paper contracts, • Automation of highly sensitive submission process for Scientific & Regulatory Affairs, In addition to this role: also responsible for JTI’s corporate e-Business Strategy, and ensure proper integration of related Enterprise Content Management & e-Business projects. IT Management & Strategic Governance Office Lead – Senior Director March 2002 – Dec. 2004 Recruited by the CIO & working directly for him as a member of the IT Senior Management team to co-directed JTI’s global IT organization (450+ professionals worldwide). Supported department’s major transformation (globalization & reorganization, outsourcing & downsizing, 24x7 operations), identified savings & regularly presented Benefits Realization to the CFO. Japan Tobacco Int. (JTI) Geneva (HQ)  www.jti.com World’s 3rd largest international tobacco company, part of the JT Group (US$40 billion turnover, 23,000 employees), manufacturing more than 90 cigarettes brands (e.g. Camel, Winston, Mild Seven).
  • 2. As initiator & head of the IT Strategic Governance Office, managed a highly qualified team of 25 global directors & senior managers distributed worldwide, with mission to: (1) enforce strict processes Governance, (2) manage Strategic Planning & global Budget ($100MM), (3) implement a Project Management Office and a global Project Portfolio, (4) ensure effective service delivery from outsourcing partners ($70MM), and (5) develop systematic Quality & Risk management processes. Main area of responsibility & key achievements: • Intra-preneurship: conceived the Strategic Governance Office concept and successfully sold it to the CIO & CFO. Designed, formed & lead the organization. Positioned it as the “CIO’s office & the back-spine of IT”. • Strategy: lead development of global IT Strategies. Supported alignment with business priorities through effective Strategic Planning, Project Portfolio Management and Resources Management. • Governance: strengthen Governance globally for Projects & Operations by leveraging COBIT, ITIL & PMI frameworks. Setup a Project Management Office providing standards, methodology, tools and a worldwide decisional dashboard. • Vendor Management: coordinated financial & legal relationships with vendors & contractors ($70MM in outsourcing contracts). Implemented and lead first worldwide Service Delivery organization (SLAs, reporting, escalation) • Budget Management: provided first global budget consolidation, leveraging SAP. Standardized financial management processes for budget planning, management & reporting. Hired a CFO for IT. • Communication: implemented a coherent framework to streamline & systematize global communications within the IT community, and between IT and its key business stakeholders. Global Web & Knowledge Management Strategist – Director May 2001 – March 2002 Within JTI’s Business Innovation department, reporting directly to the Board of Directors, drove the Corporate Web & Knowledge Management strategy and lead its implementation: • Defined & promoted JTI’s Enterprise Web Strategy (including organization, process & technology), • Designed the first global Web Information Architecture (corporate visual identity & consistent navigation, content organization & publishing governance, technical platform, global portal & search capabilities), • Entirely redesigned & reorganize the Corporate Intranet, standardizing it globally (100+ sites worldwide, 8000 users), • Promoted & implemented Knowledge Management & Collaborative practices. Web & e-Collaboration Lead + PMO Lead – Manager Sept. 1999 – April 2001 As a direct report & “right arm” of the CIO, and one of the first managers of this newly created MIS EMEA department: • Actively supported the department management (growth from 5 to 30+ FTE, process design, organizational aspects) • Setup the first Project Management Office (PMO) and developed a systematic Project Management methodology • Formed & lead the new Web & e-Collaboration practice for EMEA (strategy & organization) • Designed & implemented a comprehensive Web strategy and first Intranet for EMEA (2’000 users) Business Consultant & Senior Project Manager March 1997 – August 1999 Within the Business Consulting division, as a Senior Project Manager specialized in Enterprise Content Management: • Provided consulting & lead large scale Knowledge Management & Collaboration projects, • Customers included Licensing, R&D or Logistic departments of global firms: Crédit Suisse, Swiss Re, Novartis, • Implemented processes & solutions to manage: documents & quality assurance, web content & collaboration, communities of practices & expert networks, technical data & clinical drug development. Financial Consultant Nov. 1994 – Feb. 1997 Stryker Europe Montreux (EMEA HQ) EMEA Headquarter (Europe, Middle-East & Africa) of Stryker Corporation, a worldwide leading company in the medical devices industry (18’000 employees, $5 billions turnover). [www.stryker.com] Arthur Andersen Lausanne Arthur Andersen (AA) was one the most successful global business consulting company. US events forced AA Switzerland to rename into BearingPoint. [www.bearingpoint.com]. Coninco SA Vevey (HQ) Coninco SA is the leader in Switzerland for Institutional Consulting and asset management strategies for Pension Funds. Specialized in Planning, Analysis, Optimization & Reporting. [www.coninco.ch]
  • 3. Hired during last year of university as a financial consultant and CEO’s future successor: • Performed financial analysis of portfolios’ performances & recommended strategic assets allocation, • Developed new financial analysis & reporting systems, and co-created a new Performance Index, • Actively facilitated overall company development through automation of business processes.
  • 4. EENTREPRENEURIALNTREPRENEURIAL EEXPERIENCESXPERIENCES MobiLearn: co-founder & managing director 2006 - 2007 Conceived this venture to enable language learning via mobile phone for Chinese students & businessmen. Formed a management team and setup the company. Currently in early stage: prototype under development. Vertical*i Inc.: co-founder & Chief Information Officer (CIO) 1998 - 1999 Co-founded this web start-up focused on Innovation Management & e-Marketplace. Conceived the vision, co-developed the Business Plan, acted as CIO. Vertical*i has now adapted its business model and is still successful today. [www.verticali.com] Netface SA: co-founder & administrator 1996 - 1997 Co-founded & administered this innovative Web development & Multimedia Production company. The firm has now become the online real estate Swiss leader with Immostreet.ch. [www.immostreet.ch] Clic: founder & managing director 1991 - 1996 Founded and managed this Consulting & Training agency during my studies. Key customers included « Suter & Suter architecture », « Office des Constructions Fédérales », « Centre de logopédie de Lausanne», « Banque Bruxelles Lambert ». EEDUCATIONDUCATION & P& PROFESSIONALROFESSIONAL DDEVELOPMENTEVELOPMENT 2006-2008 HEC (University of Lausanne): PhD degree on «Corporate Strategy & Project Portfolio Mgmt» (on-going). 2006 AIIM (USA): «Enterprise Document & Record Management » certification. 2005 INSEAD (Fontainebleau/Paris): «Finance For Executives» executive course. 2005 PMI - Project Management Institute (USA): «PMP - Project Management Professional» certification. 2003 Cranfield School of Management (UK): «Developing Information Systems Strategies» executive course. 2002 INSEAD (Fontainebleau/Paris): «Competing in the Information Age” executive course. 2001 I.M.D. (International Institute for Management Development, Lausanne): «e-Business» executive course. 1991-1994 HEC (University of Lausanne): MsC in «Economics & Business Administration». 1990-1991 EPFL (Institute of Technology, Lausanne): Special Mathematics Course. Full year program, graduated. LLANGUAGESANGUAGES & P& PERSONALERSONAL Languages French: native language. English: fluent. German: scholarship knowledge. Status: Nationalities: Swiss and French. Married, one daughter (23). Free of any military duty. Interests: Psychology, Zen, yoga. Art, photo, theatre, reading, gastronomy. Golf, ski, chess, game of Go. Memberships: Professional associations: MENSA, ASC, PMI, SMP, ASO, AIIM, ISACA, Lions Club (through my wife). Alumni networks: IMD, INSEAD, Cranfield Business School, HEC Lausanne. Co-founder and leader: “Geneva Lake Executives” networking club [www.gle.ch]. Co-founder and leader: PMI Swiss Chapter’s “Project Management & Quality” Specific Interest Group.