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Page 1
REPORT ON JOB FAIR EVENT EFFECTIVENESS
Prepared by
Indochina Research Ltd
Objectives
Event Awareness sources
Candidates profile, behavior and feedback
 Candidates’ profile
 Candidate behavior
 Gap between their expectation pre-event and after event
Improvement
Key outputs
How we executed “Event Evaluation” projects
Page 3
Research Objectives
 To better understand the profile, behavior and expectation of
participants attending the job fair in HCM City
 To evaluate the satisfaction of candidates who joined the event
and define the gap between their expectation and real experiences
to consider for the next event.
 To evaluate the effectiveness of communication channels to
attract participants to the event
GENERAL OBJECTIVES
Page 4
Key findings
 No candidate found a job during the even but 69% of interviewed candidates are more
than 50% confident that they could get a job thanks to the event
Communication
 Information received at their school and “Word of mouth” were the key media to
propagate information about the event, not only before event starting but also during
event, some still contacted to their network to recommend them to join.
 Facebook attracted 31% of the candidates while being the primary information for 23% of
candidates.
Chances to be
recruited
Candidate
Profile
 69% are students or new graduates
 31% have professional experiences
 40% have studied French and 17% studied in France ; 94% can speak professional English
 Candidates are mainly are looking for executive or entry level position.
 Top 5 sectors that candidates feel motivated to work in are : education, hospitality,
cosmetic, market research and textile/fashion. Marketing, HR/Admin are top 2 departments
they wish to work for.
Page 5
Event Result
Candidate
Evaluation of
the event
+ General satisfaction : 29% are totally satisfied with the event, 27% not really
satisfied leading to a positive “Net Promoter Score” of 2%
- Recommendation : 24% would surely recommend this event to their network but 32% are
considered detractors leading to a negative Net Promoter Score of -8%
- Time spent at the event : 43% candidate said that they may spend at least 2 hours at
event but actually only 17% spent more than 2 hours at job fair
- The top 3 points that got the lowest satisfactions point among candidates are :
• On-site communication about the companies location
• Process to send the CV and get interviews scheduled for them
• Chance to meet with the recruiters
Key findings
+ Company workshops got a rather positive evaluation, reaching a positive NPS of 2%
Event Awareness
sources
Page 7
Source of information
Pre- event
First source of information to get know about event
N= 129
31%
INTERNET
SCHOOL -
ORGANIZATION
OTHERS
THROUGH A
FRIENDS
23%
FACEBOOK
26%
10% 10%
5% - Press
2% - CCIFV direct email
1% - French consulate
1% - When passing to the
location
31% candidates have accessed the
Facebook page of event
33%
30%
33%
5%
Less than 1 per
week
Once per week
2-3days per week
Everyday
fb/vieclamphapviet
n = 40
Page 8
Word of mouth
Pre- eventHave you recommended to your network to join this event ?
71% (92 candidates out of 129
people) recommended to their
network to join before event took
place
To How many contact have you recommended it ?
51% | 19%
< 3 people
37% | 38%
3-5 people
8% | 5%
6-10 people
4% | 4%
> 10 people
THROUGH A
FRIENDS
Word of mouth is one of the key
mode to help disseminate the
information on the event to
potential candidate. This is first
source of information for 23% of
participants who joined the job fair.
66% (66 candidates out of 104
people) contacted to their friend
during event to recommend them
to join the job fair
Before the Event| During the Event
Candidates
Profile, experience,
engagement,
satisfaction
Page 10
Candidates – Demographic
71%
29%
Female Male
71% are female
2%
44%
32%
15%
5% 3%
15-18 18-22 22-25 25-29 30-34 > 35-40
91% of candidates are from 18-29 y.o
29%
10%
41%
6%
1%
Highschool College Bachelor Master Doctor
48% candidates have bachelor or higher
degree in which 6% having master degree
and 1 person has a doctor degree
GENDER AGE GROUP HIGHEST LEVEL OF EDUCATION
N= 129
Page 11
Candidate – Actual Status
17% are freshmen
seeking for a job, 31%
already have
professional
experience, in which
16% having from 3 to 5
years of working
experiences
Current
professional
status
Years of working
experience
N= 129
< 2 years
2-3 years
3-5 years
> 5 years
50%
31%
17%2%
Studying Have a job Searching for a job Intern
7%
16%
3%
5%
PROFESSIONAL EXPERIENCE
Page 12
Relation to France studies and other spoken languages
N= 129
17%
83%
Yes No
40%
60%
Yes No
Have you studied in France ?
17% ever studied in France
Have you studied French ?
40% ever studied French
Except from Vietnamese, what
language can you use in a
professional context ?
94% English
30% French
11% Japanese
10% Korean
30% can speak French for working
Page 13
Candidates’ expectation
How many company do you expect to
be available at the event ?
2%
50%
22%
19%
5%
2%
1%
Under 5
companies
05-10
11-15
16-20
21-25
26-30
More than 30
companies
92%
18 COMPANIES
Only 8% of candidates were expecting more than 20 companies to join the event
Page 14
No of companies joined event by sectors
23%
19%
16% 16% 15% 13% 13% 12%
8% 8%
5% 3% 2%
20%
Education
Hospitality
Cosmetics
Marketresearch
Textile/Fashion
Retail/Distribution
QualityControl
Banking
Audit
Technology/IT
healthcare
Logistic
PetHealth/food
Other
Sectors candidates feel motivated to work in
Fully
achieved
What sector of activity do you feel motivated to work in ?
11 2 1 11 3 1 11 3 1 31
There are differences between candidates’ expectation and company profiles.
Retails/ Distribution and Technology/IT are sectors having most companies joined the job
fair but it does not belong to top 5 sectors that respondents wish to work in. This may be
the reason why IT companies were the most dissatisfied on candidate profile.
Page 15
Candidates’ expectations
Fully
achieved
What department do you feel motivated
to work in ?
16%
6%
6%
8%
13%
14%
14%
26%
39%
I do not know
Logistic
IT development
Finance/
Accounting
Sales
Admin
Any
HR
Marketing
43%
20%
29%
13%
16%
20%
1%
0%
Intership
Entry-level
Executive
Junior manager
Manager
Senior manager
Director
General Director
11%
35%
18%
16%
7%
2%
4%
2%
2%
2%
2%
1%
1%
Under 5 Millions
5.1-7
7.1-9
9.1-11
11.1-13
13.1-15
15.1-17
17.1-19
19.1-21
21.1-23
23.1-25
No salary
Don't know
What position level are you now looking
for ?
What position level are you now looking
for ?
Marketing and HR are top 2 preferred Department of candidates, 49% are looking for entry level and executive position, 69%
would accept salary range from 5-11 Mil/ month
Page 16
Companies attractiveness
Participating
companies
Wishing to be
recruited by
Companies
expected to be
at the event
Companies like
to meet
Like to meet but
did not have
chance
Big C 35% 62% 43% 29%
L'OREAL 27% 60% 36% 25%
VPBANK 21% 48% 22% 25%
FV HOSPITAL 18% 41% 19% 16%
ACCOR 16% 22% 15% 10%
DECATHLON 16% 19% 14% 11%
INVIVO 7% 14% 6% 6%
BUREAU VERITAS 6% 8% 7% 7%
CFVG 6% 20% 7% 9%
MAZARS 6% 13% 6% 5%
ODYSSEA 6% 21% 10% 3%
SDV 6% 9% 5% 1%
ELCA 5% 9% 3% 5%
LINKBYNET 4% 7% 3% 1%
JRFRANCE GROUP 2% 5% 4% 3%
VIETNAM FAN 2% 12% 3% 2%
CAPGEMINI 1% 9% 4% 3%
NONE 0% 1% 2% 20%
INDOCHINA RESEARCH* 32% 36% 17% 20%
*possible bias due to close contact with candidates during interviews
Page 17
Candidates’ engagement and interviews
27%
67%
5%
Yes
No
I did not know I could do it
27% of interviewed candidates
had sent their CV before the
event
29%
48%
6%
6%
6%
2%
2%
1 interview
2
3
4
5
7
8 interview
In average, 1 person got 2.3 interviews
22% got at
least 3
interviews
Page 18
Potential evaluation
Pre- event
0%-25% 26%-50% 51%-75% 76%-100%
On a scale from 0 to 100%, how confident are you to get a job thanks to this event ?
28 514 21
69% of interviewed
participants (72p)
consider that they are
more than 50%
confident that they
could get a job thanks
to this event
Page 19
Time spent at event
9%
21%
37%
17%
11%
3% 3%
2%
19%
19%
16%
12%
13%
18%
less than 30
mins
30mins-1hour
1h-1h30
1h30-2h
2h-2h30
2h30-3h
Entire event
Time
estimated
43%
Reality 17%
43% said that they may spend
at least 2 hours at event but
actually only 17% spent more
than 2 hours.
Page 20
Satisfaction levels after the event| CANDIDATES
N= 129
Pre- event
Very dissatisfied Dissatisfied Satisfied Very satisfied
On-site communication about the
companies location
1.8
0% 9% 63% 29%
Process to send your CV and get
interview scheduled for you
1.79
0% 10% 60% 31%
Chance to meet with the recruiters 1.73 1% 10% 50% 38%
Information you received before
the event
1.67
0% 4% 60% 37%
Time allocated for meetings with
recruiters
1.67
0% 6% 52% 38%
Companies workshops 1.66 0% 3% 60% 37%
Length of the event 1.62 0% 5% 52% 43%
Date and time of organization 1.52 0% 3% 46% 51%
Place of organization 1.48 0% 4% 40% 56%
Mean
How would you rate your satisfaction level on the
following points base on 4 point scale from 1 – very
satisfied to 4 – very dissatisfied.
(-)
(+)
Page 21
Companies workshop evaluation
Pre- event
10
9
8
7
6
5
4
3
2
1
0DetractorsPassivePromoter
49%51%
Yes
No
Have you participated to companies
workshops ?
On a scale of 0 to 10, how interesting do you think
the workshops were ?
16%
14%
25%
24%
6%
8%
4%
2%
0%
0%
2%
Very interesting
Not interesting at all
26%
49%
25%
NPS : 1%
NPS : Net Promoter Score
Page 22
Satisfaction levels (con’t)
Pre-event
10
9
8
7
6
5
4
3
2
1
0
DetractorsPassivePromoter
19%
9%
29%
17%
15%
7%
2%
0%
1%
2%
0%
14%
13%
29%
21%
6%
12%
3%
2%
0%
0%
1%
Post - event
28%
46%
26%
27%
50%
23%
NPS : 2% NPS : 4%
Level usefulness of event Satisfaction in overall Recommendation
13%
16%
24%
20%
10%
10%
4%
2%
1%
1%
0%
29%
44%
27%
2%
NPS : 2%
15%
9%
25%
19%
8%
13%
4%
5%
0%
2%
0%
24%
44%
32%
-8%
NPS : - 8%
Page 23
IMPROVEMENTS
HOW WE EXECUTE
EVENT EVALUATION
Page 24
IMPROVEMENTS
Way to evaluate the effectiveness of event
Pre-event Post-event
The best way to determine value
of an activation/event activity is
through cohort analysis to make
evaluation of the gap between
participant’s expectation before
the event and their evaluation
after the event
Page 25
IMPROVEMENTS
How we execute | Pre – event
We pre-measure
sentiments of the
identified activation
region/area/venue
We begin the Interviews ensuring that
we talk to the required sample part of
the attendees and through the use of
a tagging system we are able to keep
tabs on qualified respondents for post-
interview session
At the end of the first phase
(pre-activation interviews) we re-
group to analyze the first set of
respondent interviews.
Page 26
How we execute |Post – event
Candidates experience
the event
Through the already established
first set of respondents we would
then re-apply the post set of
interview questions
At the end of the second phase
(post-event interviews) we would
re-group to analyze the second
set of respondent interviews to
provide the general findings on
the event performance
For more information and to support your
research needs, please contact us
Mr. Xavier Depouilly
General Manager
Mob : + 84 90 62 69 577
Email : xavier@indochinaresearch.com
www.indochinareserach.com

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Job Fair Effectiveness Report

  • 1. Page 1 REPORT ON JOB FAIR EVENT EFFECTIVENESS Prepared by Indochina Research Ltd
  • 2. Objectives Event Awareness sources Candidates profile, behavior and feedback  Candidates’ profile  Candidate behavior  Gap between their expectation pre-event and after event Improvement Key outputs How we executed “Event Evaluation” projects
  • 3. Page 3 Research Objectives  To better understand the profile, behavior and expectation of participants attending the job fair in HCM City  To evaluate the satisfaction of candidates who joined the event and define the gap between their expectation and real experiences to consider for the next event.  To evaluate the effectiveness of communication channels to attract participants to the event GENERAL OBJECTIVES
  • 4. Page 4 Key findings  No candidate found a job during the even but 69% of interviewed candidates are more than 50% confident that they could get a job thanks to the event Communication  Information received at their school and “Word of mouth” were the key media to propagate information about the event, not only before event starting but also during event, some still contacted to their network to recommend them to join.  Facebook attracted 31% of the candidates while being the primary information for 23% of candidates. Chances to be recruited Candidate Profile  69% are students or new graduates  31% have professional experiences  40% have studied French and 17% studied in France ; 94% can speak professional English  Candidates are mainly are looking for executive or entry level position.  Top 5 sectors that candidates feel motivated to work in are : education, hospitality, cosmetic, market research and textile/fashion. Marketing, HR/Admin are top 2 departments they wish to work for.
  • 5. Page 5 Event Result Candidate Evaluation of the event + General satisfaction : 29% are totally satisfied with the event, 27% not really satisfied leading to a positive “Net Promoter Score” of 2% - Recommendation : 24% would surely recommend this event to their network but 32% are considered detractors leading to a negative Net Promoter Score of -8% - Time spent at the event : 43% candidate said that they may spend at least 2 hours at event but actually only 17% spent more than 2 hours at job fair - The top 3 points that got the lowest satisfactions point among candidates are : • On-site communication about the companies location • Process to send the CV and get interviews scheduled for them • Chance to meet with the recruiters Key findings + Company workshops got a rather positive evaluation, reaching a positive NPS of 2%
  • 7. Page 7 Source of information Pre- event First source of information to get know about event N= 129 31% INTERNET SCHOOL - ORGANIZATION OTHERS THROUGH A FRIENDS 23% FACEBOOK 26% 10% 10% 5% - Press 2% - CCIFV direct email 1% - French consulate 1% - When passing to the location 31% candidates have accessed the Facebook page of event 33% 30% 33% 5% Less than 1 per week Once per week 2-3days per week Everyday fb/vieclamphapviet n = 40
  • 8. Page 8 Word of mouth Pre- eventHave you recommended to your network to join this event ? 71% (92 candidates out of 129 people) recommended to their network to join before event took place To How many contact have you recommended it ? 51% | 19% < 3 people 37% | 38% 3-5 people 8% | 5% 6-10 people 4% | 4% > 10 people THROUGH A FRIENDS Word of mouth is one of the key mode to help disseminate the information on the event to potential candidate. This is first source of information for 23% of participants who joined the job fair. 66% (66 candidates out of 104 people) contacted to their friend during event to recommend them to join the job fair Before the Event| During the Event
  • 10. Page 10 Candidates – Demographic 71% 29% Female Male 71% are female 2% 44% 32% 15% 5% 3% 15-18 18-22 22-25 25-29 30-34 > 35-40 91% of candidates are from 18-29 y.o 29% 10% 41% 6% 1% Highschool College Bachelor Master Doctor 48% candidates have bachelor or higher degree in which 6% having master degree and 1 person has a doctor degree GENDER AGE GROUP HIGHEST LEVEL OF EDUCATION N= 129
  • 11. Page 11 Candidate – Actual Status 17% are freshmen seeking for a job, 31% already have professional experience, in which 16% having from 3 to 5 years of working experiences Current professional status Years of working experience N= 129 < 2 years 2-3 years 3-5 years > 5 years 50% 31% 17%2% Studying Have a job Searching for a job Intern 7% 16% 3% 5% PROFESSIONAL EXPERIENCE
  • 12. Page 12 Relation to France studies and other spoken languages N= 129 17% 83% Yes No 40% 60% Yes No Have you studied in France ? 17% ever studied in France Have you studied French ? 40% ever studied French Except from Vietnamese, what language can you use in a professional context ? 94% English 30% French 11% Japanese 10% Korean 30% can speak French for working
  • 13. Page 13 Candidates’ expectation How many company do you expect to be available at the event ? 2% 50% 22% 19% 5% 2% 1% Under 5 companies 05-10 11-15 16-20 21-25 26-30 More than 30 companies 92% 18 COMPANIES Only 8% of candidates were expecting more than 20 companies to join the event
  • 14. Page 14 No of companies joined event by sectors 23% 19% 16% 16% 15% 13% 13% 12% 8% 8% 5% 3% 2% 20% Education Hospitality Cosmetics Marketresearch Textile/Fashion Retail/Distribution QualityControl Banking Audit Technology/IT healthcare Logistic PetHealth/food Other Sectors candidates feel motivated to work in Fully achieved What sector of activity do you feel motivated to work in ? 11 2 1 11 3 1 11 3 1 31 There are differences between candidates’ expectation and company profiles. Retails/ Distribution and Technology/IT are sectors having most companies joined the job fair but it does not belong to top 5 sectors that respondents wish to work in. This may be the reason why IT companies were the most dissatisfied on candidate profile.
  • 15. Page 15 Candidates’ expectations Fully achieved What department do you feel motivated to work in ? 16% 6% 6% 8% 13% 14% 14% 26% 39% I do not know Logistic IT development Finance/ Accounting Sales Admin Any HR Marketing 43% 20% 29% 13% 16% 20% 1% 0% Intership Entry-level Executive Junior manager Manager Senior manager Director General Director 11% 35% 18% 16% 7% 2% 4% 2% 2% 2% 2% 1% 1% Under 5 Millions 5.1-7 7.1-9 9.1-11 11.1-13 13.1-15 15.1-17 17.1-19 19.1-21 21.1-23 23.1-25 No salary Don't know What position level are you now looking for ? What position level are you now looking for ? Marketing and HR are top 2 preferred Department of candidates, 49% are looking for entry level and executive position, 69% would accept salary range from 5-11 Mil/ month
  • 16. Page 16 Companies attractiveness Participating companies Wishing to be recruited by Companies expected to be at the event Companies like to meet Like to meet but did not have chance Big C 35% 62% 43% 29% L'OREAL 27% 60% 36% 25% VPBANK 21% 48% 22% 25% FV HOSPITAL 18% 41% 19% 16% ACCOR 16% 22% 15% 10% DECATHLON 16% 19% 14% 11% INVIVO 7% 14% 6% 6% BUREAU VERITAS 6% 8% 7% 7% CFVG 6% 20% 7% 9% MAZARS 6% 13% 6% 5% ODYSSEA 6% 21% 10% 3% SDV 6% 9% 5% 1% ELCA 5% 9% 3% 5% LINKBYNET 4% 7% 3% 1% JRFRANCE GROUP 2% 5% 4% 3% VIETNAM FAN 2% 12% 3% 2% CAPGEMINI 1% 9% 4% 3% NONE 0% 1% 2% 20% INDOCHINA RESEARCH* 32% 36% 17% 20% *possible bias due to close contact with candidates during interviews
  • 17. Page 17 Candidates’ engagement and interviews 27% 67% 5% Yes No I did not know I could do it 27% of interviewed candidates had sent their CV before the event 29% 48% 6% 6% 6% 2% 2% 1 interview 2 3 4 5 7 8 interview In average, 1 person got 2.3 interviews 22% got at least 3 interviews
  • 18. Page 18 Potential evaluation Pre- event 0%-25% 26%-50% 51%-75% 76%-100% On a scale from 0 to 100%, how confident are you to get a job thanks to this event ? 28 514 21 69% of interviewed participants (72p) consider that they are more than 50% confident that they could get a job thanks to this event
  • 19. Page 19 Time spent at event 9% 21% 37% 17% 11% 3% 3% 2% 19% 19% 16% 12% 13% 18% less than 30 mins 30mins-1hour 1h-1h30 1h30-2h 2h-2h30 2h30-3h Entire event Time estimated 43% Reality 17% 43% said that they may spend at least 2 hours at event but actually only 17% spent more than 2 hours.
  • 20. Page 20 Satisfaction levels after the event| CANDIDATES N= 129 Pre- event Very dissatisfied Dissatisfied Satisfied Very satisfied On-site communication about the companies location 1.8 0% 9% 63% 29% Process to send your CV and get interview scheduled for you 1.79 0% 10% 60% 31% Chance to meet with the recruiters 1.73 1% 10% 50% 38% Information you received before the event 1.67 0% 4% 60% 37% Time allocated for meetings with recruiters 1.67 0% 6% 52% 38% Companies workshops 1.66 0% 3% 60% 37% Length of the event 1.62 0% 5% 52% 43% Date and time of organization 1.52 0% 3% 46% 51% Place of organization 1.48 0% 4% 40% 56% Mean How would you rate your satisfaction level on the following points base on 4 point scale from 1 – very satisfied to 4 – very dissatisfied. (-) (+)
  • 21. Page 21 Companies workshop evaluation Pre- event 10 9 8 7 6 5 4 3 2 1 0DetractorsPassivePromoter 49%51% Yes No Have you participated to companies workshops ? On a scale of 0 to 10, how interesting do you think the workshops were ? 16% 14% 25% 24% 6% 8% 4% 2% 0% 0% 2% Very interesting Not interesting at all 26% 49% 25% NPS : 1% NPS : Net Promoter Score
  • 22. Page 22 Satisfaction levels (con’t) Pre-event 10 9 8 7 6 5 4 3 2 1 0 DetractorsPassivePromoter 19% 9% 29% 17% 15% 7% 2% 0% 1% 2% 0% 14% 13% 29% 21% 6% 12% 3% 2% 0% 0% 1% Post - event 28% 46% 26% 27% 50% 23% NPS : 2% NPS : 4% Level usefulness of event Satisfaction in overall Recommendation 13% 16% 24% 20% 10% 10% 4% 2% 1% 1% 0% 29% 44% 27% 2% NPS : 2% 15% 9% 25% 19% 8% 13% 4% 5% 0% 2% 0% 24% 44% 32% -8% NPS : - 8%
  • 23. Page 23 IMPROVEMENTS HOW WE EXECUTE EVENT EVALUATION
  • 24. Page 24 IMPROVEMENTS Way to evaluate the effectiveness of event Pre-event Post-event The best way to determine value of an activation/event activity is through cohort analysis to make evaluation of the gap between participant’s expectation before the event and their evaluation after the event
  • 25. Page 25 IMPROVEMENTS How we execute | Pre – event We pre-measure sentiments of the identified activation region/area/venue We begin the Interviews ensuring that we talk to the required sample part of the attendees and through the use of a tagging system we are able to keep tabs on qualified respondents for post- interview session At the end of the first phase (pre-activation interviews) we re- group to analyze the first set of respondent interviews.
  • 26. Page 26 How we execute |Post – event Candidates experience the event Through the already established first set of respondents we would then re-apply the post set of interview questions At the end of the second phase (post-event interviews) we would re-group to analyze the second set of respondent interviews to provide the general findings on the event performance
  • 27. For more information and to support your research needs, please contact us Mr. Xavier Depouilly General Manager Mob : + 84 90 62 69 577 Email : xavier@indochinaresearch.com www.indochinareserach.com