This document discusses leadership and conflict resolution in teams. It defines leadership as inspiring people to achieve common goals. Some satisfactions of being a leader include power, helping others grow, and respect, while frustrations include unpaid overtime, problems with people, and politics. The document then discusses conflict resolution, noting that conflict arises from disagreements between parties. It suggests understanding the context and communicating, and lists some positive and negative aspects of conflict. Finally, it mentions using creativity and alternative dispute resolution methods to resolve conflicts.

1. 
Leading a Team – Conflict Resolution
Muhammad Yaqub
Development Consultant

2. Leadership
 Leadership is a process of leading
team to a common goal
 The ability to inspire people and
stimulate them to achieve common
goals
 Ability to inspire confidence, trust
and support among people who are
needed to achieve common goal

3. Elements of the process

4. Satisfaction of Being a Leader
 A feeling of power and prestige
 A chance to help others grow and develop
 high income
 Respect and status
 Opportunities and advancement
 A feeling of “being in on things”
 an opportunity to control resources

5. Frustrations
 Too much unpaid time utilized
 too many headaches
 not enough authority to carry out responsibility
 Loneliness
 too many problems involving people
 too much politics
 The pursuit of conflicting goals
 being perceived as unethical

9. Conflict Resolution – Leading a Team
 Conflict
 A disagreement between
two parties

10. Understanding Conflict
Context and
Communication
Competition/Moti
Positive
vation
Disagreement
Resolution / ADR
Negative Conflict

11. How to resolve a conflict

12. Alternate Dispute Resolution
 Creativity & Innovation