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THE UNIVERSE PROBLEM
Poll results, Facebook, and the 2012 Presidential campaign




                 Ian Lurie, CEO, Portent
                    www.portent.com
                       @portentint
                    ian@portent.com
Overview
This is the first Presidential election where social media reflects
and affects the outcome for both sides.

Political candidates have brands, just like companies do. They’re
influenced by many of the same market forces, and social media
is one of those forces.

The team at Portent put together this evaluation of the Romney
and Obama presidential campaigns based on Facebook data
collected since April 2012.

Our analysis shows problems for both sides: A universe problem
for Gov. Romney, and an agility problem for Pres. Obama.
Data sources
We collected our data from:

-  Facebook’s Open Graph API. We collected daily follower
   counts, plus up to 200 post datapoints per candidate. We
   could not collect 100% of posts, likes and shares for each
   candidate due to Facebook API limitations.

-  Gallup polling data.

-  The Huffington Post ‘poll of polls’.
Facebook follower growth
If you compare Facebook follower growth, it looks like Romney
is racing ahead. His best growth rate in Facebook followers was
nearly 4%, in early August 2012.

President Obama never exceeds 0.181%.

In August, Romney grew his Facebook audience more than 20
times faster.

                  2012	
  high	
  Facebook	
  follower	
  growth	
  rate	
  

                                                            3.67%	
  



                     0.181%	
  

               President	
  Obama	
                Governor	
  Romney	
  
Facebook follower growth
But, President Obama now has more than 29 million Facebook
followers. That’s more people than live in the state of Texas, by
the way.

Gov. Romney now has over 8 million. But that left him with a
huge gap. Unless he sustains a high growth rate, he can’t hope
to compete with President Obama online. Every time the
Obama campaign posts to Facebook, it taps an audience 3.5
times larger:
                      President Obama’s Facebook audience




                                       Governor Romney’s Facebook audience
Romney’s universe problem
More important, Governor Romney can’t sustain momentum.

After the Republican national convention, his follower growth
rate plunges below his pre-convention 30-day average:

            Governor Romney's Facebook growth rate: Rolling avg
 4.000%
 3.500%
 3.000%
 2.500%
 2.000%   Average pre-convention growth rate
 1.500%
 1.000%
 0.500%
                                Republican National Convention:
 0.000%
Romney’s universe problem
President Obama, on the other hand, has been able to build
strong, sustained emotional momentum, especially following the
Democratic national convention.
          President Obama's Facebook growth rate: Rolling avg
0.200%
0.180%
0.160%
0.140%
0.120%
0.100%
0.080%
                          Pre-convention growth rate
0.060%
0.040%
0.020%
                                Democratic National Convention:
0.000%
Romney’s universe problem
In marketing, a brand has a universe problem if it can no longer
expand its audience.

Universe problems occur because the potential audience is
simply too small. They also occur because a brand simply can’t
expand. If a company has no appeal for new audiences and
can’t generate that appeal, it stops growing.

The Romney campaign has a universe problem. Our research
shows that Gov. Romney gets a fantastic response from his
existing facebook audience, but can’t expand beyond it. That’s a
good hint as to why he’s falling behind in battleground states:
He needs to sway 3-5% of voters who are on the margins of his
current brand universe, but hasn’t yet.
Obama’s agility problem
The Obama campaign faces a different challenge: With their
gigantic following (did I mention – more fans than the
population of Texas?) they’re a big, successful brand.

Like any big brand, President Obama has a lot to lose from even
a small gaffe. So he’s playing things conservatively, never
making the big statements/moves that might separate him from
Gov. Romney and put the election away.

That’s often smart for a big brand, but it hurts their ability to
maintain strong, rapid growth.
So what?
Ho hum. More social media data from a so-called “expert.” More
blathering about user engagement and followers. The race is
near a statistical tie. Does this data even matter?

Yes, because this social media data helps clarify the polls.
So what?
The Gallup poll and the 480-poll aggregate assembled by
The Huffington Post show the Romney campaign losing ground.
The longer the Romney campaign fails to broaden their brand
universe, the harder it becomes to close the gap.
So what?
The Obama campaign, on the other hand, is too conservative,
letting the Gov. Romney back into the race time and again. If
this were football, they’d be playing the prevent defense. And
we all know how well that works.
So what?
              Gallup Poll results, 4/15/12 – 10/3/12


         49

         47
Obama    45

         43

         41

         39


         49

         47

Romney   45

         43

         41

         39
So what?
    Huffington Post ‘poll of polls’, 4/12/12 – 10/3/12
What can they do?
Both campaigns need to understand that this is marketing: Their
candidates have brands. They need to make the moves that
strengthen those brands, and social media – particularly
Facebook – is a major part of that now.

They both need to do the same thing: They need to go on the
offensive, talking about what’s good about them, instead of
what’s bad about the other guy.

Negative posts generate a feeble response. Positive posts about
their own strengths and beliefs generate 3-4x more shares. Be
bold about what they’re saying, and how they’re saying it.
WE WILL UPDATE THIS REPORT AS THE ELECTION
PROGRESSES. PLEASE SUBSCRIBE TO OUR BLOG IF
YOU’D LIKE TO HEAR ABOUT EACH UPDATE.
Q u e s t i o n s?



       ian@portent.com
          @portentint
http://plus.google.com/+IanLurie


       www.portent.com

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The Universe Problem: Poll results, Facebook and the 2012 Presidential campaign

  • 1. THE UNIVERSE PROBLEM Poll results, Facebook, and the 2012 Presidential campaign Ian Lurie, CEO, Portent www.portent.com @portentint ian@portent.com
  • 2. Overview This is the first Presidential election where social media reflects and affects the outcome for both sides. Political candidates have brands, just like companies do. They’re influenced by many of the same market forces, and social media is one of those forces. The team at Portent put together this evaluation of the Romney and Obama presidential campaigns based on Facebook data collected since April 2012. Our analysis shows problems for both sides: A universe problem for Gov. Romney, and an agility problem for Pres. Obama.
  • 3. Data sources We collected our data from: -  Facebook’s Open Graph API. We collected daily follower counts, plus up to 200 post datapoints per candidate. We could not collect 100% of posts, likes and shares for each candidate due to Facebook API limitations. -  Gallup polling data. -  The Huffington Post ‘poll of polls’.
  • 4. Facebook follower growth If you compare Facebook follower growth, it looks like Romney is racing ahead. His best growth rate in Facebook followers was nearly 4%, in early August 2012. President Obama never exceeds 0.181%. In August, Romney grew his Facebook audience more than 20 times faster. 2012  high  Facebook  follower  growth  rate   3.67%   0.181%   President  Obama   Governor  Romney  
  • 5. Facebook follower growth But, President Obama now has more than 29 million Facebook followers. That’s more people than live in the state of Texas, by the way. Gov. Romney now has over 8 million. But that left him with a huge gap. Unless he sustains a high growth rate, he can’t hope to compete with President Obama online. Every time the Obama campaign posts to Facebook, it taps an audience 3.5 times larger: President Obama’s Facebook audience Governor Romney’s Facebook audience
  • 6. Romney’s universe problem More important, Governor Romney can’t sustain momentum. After the Republican national convention, his follower growth rate plunges below his pre-convention 30-day average: Governor Romney's Facebook growth rate: Rolling avg 4.000% 3.500% 3.000% 2.500% 2.000% Average pre-convention growth rate 1.500% 1.000% 0.500% Republican National Convention: 0.000%
  • 7. Romney’s universe problem President Obama, on the other hand, has been able to build strong, sustained emotional momentum, especially following the Democratic national convention. President Obama's Facebook growth rate: Rolling avg 0.200% 0.180% 0.160% 0.140% 0.120% 0.100% 0.080% Pre-convention growth rate 0.060% 0.040% 0.020% Democratic National Convention: 0.000%
  • 8. Romney’s universe problem In marketing, a brand has a universe problem if it can no longer expand its audience. Universe problems occur because the potential audience is simply too small. They also occur because a brand simply can’t expand. If a company has no appeal for new audiences and can’t generate that appeal, it stops growing. The Romney campaign has a universe problem. Our research shows that Gov. Romney gets a fantastic response from his existing facebook audience, but can’t expand beyond it. That’s a good hint as to why he’s falling behind in battleground states: He needs to sway 3-5% of voters who are on the margins of his current brand universe, but hasn’t yet.
  • 9. Obama’s agility problem The Obama campaign faces a different challenge: With their gigantic following (did I mention – more fans than the population of Texas?) they’re a big, successful brand. Like any big brand, President Obama has a lot to lose from even a small gaffe. So he’s playing things conservatively, never making the big statements/moves that might separate him from Gov. Romney and put the election away. That’s often smart for a big brand, but it hurts their ability to maintain strong, rapid growth.
  • 10. So what? Ho hum. More social media data from a so-called “expert.” More blathering about user engagement and followers. The race is near a statistical tie. Does this data even matter? Yes, because this social media data helps clarify the polls.
  • 11. So what? The Gallup poll and the 480-poll aggregate assembled by The Huffington Post show the Romney campaign losing ground. The longer the Romney campaign fails to broaden their brand universe, the harder it becomes to close the gap.
  • 12. So what? The Obama campaign, on the other hand, is too conservative, letting the Gov. Romney back into the race time and again. If this were football, they’d be playing the prevent defense. And we all know how well that works.
  • 13. So what? Gallup Poll results, 4/15/12 – 10/3/12 49 47 Obama 45 43 41 39 49 47 Romney 45 43 41 39
  • 14. So what? Huffington Post ‘poll of polls’, 4/12/12 – 10/3/12
  • 15. What can they do? Both campaigns need to understand that this is marketing: Their candidates have brands. They need to make the moves that strengthen those brands, and social media – particularly Facebook – is a major part of that now. They both need to do the same thing: They need to go on the offensive, talking about what’s good about them, instead of what’s bad about the other guy. Negative posts generate a feeble response. Positive posts about their own strengths and beliefs generate 3-4x more shares. Be bold about what they’re saying, and how they’re saying it.
  • 16. WE WILL UPDATE THIS REPORT AS THE ELECTION PROGRESSES. PLEASE SUBSCRIBE TO OUR BLOG IF YOU’D LIKE TO HEAR ABOUT EACH UPDATE.
  • 17. Q u e s t i o n s? ian@portent.com @portentint http://plus.google.com/+IanLurie www.portent.com