Maximizing mental power, creativity and engagement by understanding what the emerging science of the brain can teach us about improving our work, our life and our customer relationships.
12. TINY STEPS, BIG CHANGES
IDENTIFY A FEW KEYSTONE HABITS THAT HAVE THE
POTENTIAL TO UNLOCK BIGGER CHANGES
USE METHODS LIKE THE POMODORO TECHNIQUE TO
MITIGATE MULTITASKING
OPTIMIZING YOUR DECISION MAKING PROCESS WILL
SAVE A LOT OF EFFORT AND ENERGY OVERALL
THE NUMBER OF NEW IDEAS TO COMPREHEND AT
ONCE IS ONE – LAZER FOCUS ON WHAT’S IMPORTANT
17. TINY STEPS, BIG CHANGES
ASK YOUR CUSTOMERS: WHAT WORDS, PHRASES OR
FEELINGS COME TO MIND WHEN YOU THINK OF US?
SURPRISE, DELIGHT & REWARD YOUR CUSTOMERS!
YOU CUSTOMERS LOVE NEW AND NOVEL EXPERIENCES
HERE ARE A FEW IDEAS. YOU COULD SEND THEM…
A PERSONAL VIDEO (VSNAP)
HANDWRITTEN LETTERS (BOND)
SMALL THOUGHT GIFTS (TWITGIFT)