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From Blame to Resiliency:
What Makes Families In Business Stronger
And Their Business More Sustainable
Gaia Marchisio, Ph.D.
#WBInsights15
A Disclaimer
#WBInsights15
70 Years of Combined Experience
Family
business
Conflict
management
Family
Psychology
#WBInsights15
When Working With Families…
#WBInsights15
From Heaven
Source:©Marchisio,Blum,2014
#WBInsights15
To Hell
Source:©Marchisio,Blum,2014
#WBInsights15
I did not see this coming
She blames me for not
understanding her and not
caring. I can’t believe it!!
After all I have done for her,
her family and her business.
Maybe she is right... If we didn’t
have the business… we
wouldn’t be in this situation
today. It is the business’ fault!
What do you think?
Would you agree?
The Most Recurrent Sentences
Dan Shared
Source:©Marchisio,Blum,2014
#WBInsights15
Is the Business to Be Blamed?
Source:©Marchisio,Blum,2014
#WBInsights15
What Does the Genogram Reveal to Us
About This Family?
Source:©Marchisio,Blum,2014
#WBInsights15
Whom Else Should Be Blamed?
Source:©Marchisio,Blum,2014
#WBInsights15
The Power of the Past
From Blame to Resilience
The Dimensions of Resilient
Family
Food For Thought:
A Few Key Ideas
Source:©Marchisio,Blum,2014
#WBInsights15
What We Inherit from the Family
The Power of the Past
#WBInsights15
Past As Prologue to the Future
Source:©Blum,2014
The Power of the Past
#WBInsights15
Never Underestimate the Need of “Finishing”
Unfinished Business
Source:©Blum,2014
The Power of the Past
#WBInsights15
Be Intentional in What to Keep And Pass to
The Next Generation and What to Stop
The Power of the Past
#WBInsights15
Looking for the Scapegoat
Problem Family
member
From Blaming to Resiliency
(Who is right – who is
wrong)
#WBInsights15
Seeing the System and
Recognizing Dynamics
Problem
Multiple
components,
and behaviors
contribute to it
From Blaming to Resiliency
(Seeking for understanding
and compassion)
#WBInsights15
It Takes Two To Tango…
…but one to change a relationship
By changing the way to interact
From Blaming to Resiliency
#WBInsights15
Resiliency Is Not Always
The Starting Point
1. Commitment (trust)
2. Appreciation and affection
3. Effective and positive communication patterns
4. Desire to spend time together
5. Ability to deal with crisis and stress in a positive way
6. Spiritual well-being (compassion and shared ethical
values)
Source:AdaptedfromDeFrain,2007
Resilient families
#WBInsights15
Ultimate Goal: to Create
BOTH
a sense of togetherness and belonging
AND
individual family members develop their
own personality, self-esteem, and
potential

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Insights 2015 - Family Business

Editor's Notes

  1. Issues of intimacy and communication
  2. Pot roast story Patterns play out through hx of gens and through oiur own hstory observe them…. Family History + Loyalty + Resistance to change (homeostasis) This is vital in our lives but like gravity, we don’t pay attention to it and think much about it (except “ my family is ________” A one liner…. Patterns of relationships repeat, how family expresses emotion, deals with conflict – those patterns repeat. We Inherit strengths and weaknesses….beliefs and biases… . We react to people and situations based on what we’ve learned in our family of origin, not based on what the “new” person or situation presents. Even more likely when we’re under high stress. “When the fate of the Republic is at stake” ….. THINK ABOUT: Have you been baffled by a “familiar” relationship, feeling, experience? A pattern, “I always end up the one who__________” Heightened reaction – Knee jerk” Automatic: Accomodating, adaptive, compliant, argumentative, defensive AS LEADERS WE WANT TO BE A CALMING PRESENCE AND DELIBERATE IN OUR RESPONSES When Unfinished business – unmet dreams………..failures…………unexpected losses and “filling in “ for the lost person……. An individual may take on an ‘issue” – because of time, juxtaposition…………look alike……”the one who could do it” For better or worse CASE: Student letter from CPL CASE: Individual I consulted with ……younger sister with 2 older brothers…..could manage up ….but not “manage down”…..it never occurred to her that it was related to her experience in her family birth order…….Also in ethnic family, women were not endowed with power, so managing others was not a skill set developed in her family, by her family for women. Upside of all of this – can provoke striving for success ( as long as you really love it too)…..Jennifer If you don’t know where you’ve been, you can’t decide where you’re going. Destined to repeat the past Now, I’m not saying we’re all monkeys…..! Why is this so?? Family history + loyalty + homeostasis
  3. Cioe it takes two build intimacy or to create a screwed up relationship