Presented by Hans Kluge, Director, Division of Health Systems and Public Health, WHO/Europe at the 64th session of the WHO Regional Committee for Europe, on 16 September 2014.

1. An approach to primary health
care towards people-centred
health-service delivery: recounting
changes and restoring principles
Hans Kluge
Director, Division of Health Systems and Public Health

2. Primary health care (PHC): a call throughout the ages
1978 2008 2008 2012

3. Celebrating 35 years with PHC in the driver’s seat:
charting change

4. 60
50
40
30
20
10
0
70
The changing health landscape?
Male Female Both
Context
HEALTH
SYSTEM

5. The changing health landscape?
60
50
40
30
20
10
0
70
Male Female Both
Context
HEALTH
SYSTEM

6. Health system innovations: products, processes,
services, technologies and ideas
TECHNOLOGIES
MODEL OF CARE
INFORMATICS
FINANCING
PUBLIC–PRIVATE
PARTNERSHIPS
WORKFORCE
MEDICINES
HEALTH
SYSTEM
MODEL
OF CARE

7. Ambulatory care-sensitive
conditions in Germany
Public health with
multisectoral actions in Finland
PHC financing
in Latvia
Project to support health
reform in Greece
Primary care
evaluation in Andorra
Strengthening PHC in Europe
Roll out family medicine
in Tajikistan
Family medicine
model in Turkey
Integrating public health
into service delivery

8. Revitalized approach to PHC
Improving access to
essential medicines,
funds and technology
Providing the full
continuum of services
throughout the life-course
Establishing new
partnerships to effectively
tackle the social
determinants of health
Raising the prestige of
PHC and its workforce
from early stages of
workforce education

9. Way forward: towards coordinated/integrated health-service
Evidence
Leadership
for change
Technical
skills
Capacity
building
Network
 Consolidated experiences & evidence-base
Developing Common approach in-country to CIHSD capacity & clearly
to lead and
manage defined key change concepts
towards more CIHSD
 Network of partners and national focal points for the
continued exchange of knowledge and experience
of tools/instruments for CIHSD
Capacity
building
delivery in the European Region

10. WHO Regional Office for Europe
Division of
Health Systems
and Public Health
Thank you