1. Workmates
Maintenance & Services
www.workmates.co.uk
Building Better Futures
by putting people first
5124-1004-Z-WM-M&SEB1

2. PROFILE
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LABOUR
TRADES AND
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LABOUR
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Maintenance and Services
Workmates Maintenance and Services is a specialist division of Workmates (Building Trades) Ltd,
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supplying recruitment to the public and private maintenance sectors and the support services
sector. MAINTENANCE PROFESSIONAL
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As an established and leading supplier, we offer our large portfolio of clients a unique variety of LABOUR STAFF
recruitment solution packages for both temporary and permanent staff. Our consultants are hand-
picked for their extensive experience, industry qualifications and above all, passion for their work.
They listen, understand and create outstanding solutions for the specific needs of our clients,
and have enabled Workmates Maintenance and Services to build and maintain a reputation for
delivering the very highest level of service.
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The Maintenance and Services division has evolved from the solid foundations built by Workmates
since 1986, developing the business in to three key areas of supply:
• Trades and labour operatives • Professional and technical staff • Direct support services staff
Our network of regional and satellite offices across the UK means that we have the local expertise
to fulfil local requirements, and the ability to service and maintain regional and national agreements,
offering the right staff – first time, every time.
DIRECT FM AND
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In addition to the convenience we offer clients we take our responsibilities seriously too. SERVICE BUILDING
SUPPORT SERVICES
• We are fully conversant and compliant with the Worker’s guide to Health & Safety, FREE Health &
2007 MSC legislation, giving our clients the peace Safety signs, we are CHAS accredited and have an
of mind they will not be asked for unpaid PAYE and in-house NEBOSH accredited consultant.
NICs • National Minimum Wage – PAYE workers all paid in
• Asylum & Immigration Act – With full compliance excess of the NMW plus holidays.
with the A&I act you can rest assured you have a • Employment Agencies Act – We are fully compliant
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legal workforce. with our responsibilities • Competition Law – We
• Health & Safety – We provide FREE PPE, FREE are fully compliant with our responsibilities.

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Maintenance Trades and Labour
Public and Private Sector
As well as working across the private, domestic and commercial maintenance fields, our expertise
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within the Maintenance and Services division has enabled us to secure significant contracts with
both the MOD and the government’s Decent Homes programme. We also work extensively within
the public sector as well as specialist supply to major boiler manufacturers, plumbing and heating
companies, supplying them with fully-vetted and reference checked domestic, commercial and
industrial gas engineers.
Our consultants have an unrivalled knowledge of responsive repairs, planned maintenance and void
works within the social housing industry. Understanding, in detail, the skills that our clients require
has enabled us to establish a strong and experienced candidate database of skilled and qualified
operatives. We work closely with our clients and develop a real understanding of their unique needs.
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This puts us in the best place to advise on a range of industry solutions – from a one off placement
to a large-scale mobilisation project. We pride ourselves on our ability to select the most suitable We recruit for the following disciplines:
candidate who will integrate easily into the existing workforce, whether on a contract basis or as a
permanent member of staff. • Multi-Trader • Mason Paviors
Our excellent staff retention record allows our consultants to develop long-term relationships with • Painters / Decorator • Roofers
our clients. This achieves a unique level of consistency and understanding of their recruitment • Electricians • Glaziers
requirements and delivers tangible business benefits. • Electrical Testers • Ground worker
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Every Workmates consultant is fully conversant with current legislation and is supported by a strong • Plasterers • Handyman
administration team who ensure all such matters are dealt with efficiently. • Carpenters • Plant Operators
• Plumbers • Driver Labour
We supply to public and private sectors such as:
• Domestic Gas Engineers • Labourer
• Local Authority DLO’s • MOD Contractors
• Commercial Gas Engineer • Kitchen Fitter
• Maintenance Contractors • Gas and Electrical Contractors • Tilers • Bathroom Fitter
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• Hospital, Prison and College Estates Departments • Insurance Contractors • Fencer • Void Teams
• Housing Associations • Decent Home contractors • Bricklayers

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Professional and Technical Staff
Public and Private Sector
Helping to build strong businesses, Workmates Professional and Technical division operates
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alongside our traditional trades teams. We specialise in locating and recruiting the very best people
across all arenas whether technical, managerial, supervisory, or administrative on a permanent,
temporary or fixed term contract basis.
We understand that every client has different needs, and so we strive to identify the best method
of recruitment for them. By working this way, we offer a service that is tailored to each client
and includes the right combination of resourcing techniques – from individual search to branded
marketing campaigns. Depending upon particular needs we can also add specific checks or
verifications to our vetting procedure to ensure we deliver the right result on every project (for
example, Criminal Records Bureau checks).
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Working in this individual way has enabled us to successfully deliver Professional and Technical
services to Housing Associations, Local Authorities and specialist contractors, and additionally
develop strong links with Hospital, Prison and College Estates departments.
We supply to public and private sectors such as: “We’ve established a sound and reliable relationship
with Workmates over the last 2 years. They have
• Maintenance Supervisors • Administrators
• Housing Officers supplied staff and trade operatives to us for many
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• Office Managers • Technical Inspectors differing lengths of contract. Examples of staff
• Forepersons
• Contract/Project Managers • Resident Liaison Officers supplied have been Contract Supervisors, Technical
• Estate Managers
• Customer Service Staff • Desktop Surveyors Inspectors and Admin staff. The operatives have both
• Rent Arrears Officers
• Surveyors • HR staff
• Call Centre Operatives been trade specific and multi skilled trained enabling
• Schedulers • Gas and Electrical Managers us to cope with resource issues and a constantly
• Works Manager
• Electrical Supervisors • Accounts Staff fluctuating workload.”
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Mike Duncan, Lewisham Council

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FM and Building Services
Operatives and Professional Staff
Particular expertise within FM and Building Services sees Workmates providing recruitment services
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across an array of businesses in this sector.
Our extensive database of engineers, operatives and support staff contains a wealth of expertise
in the Built Environment. Combining this valuable resource with the expertise of our consultants
means that they can quickly and ably meet demands for requirements from planned preventative
maintenance staff to static site operatives, HVAC to helpdesk staff, and operatives for soft and fabric
maintenance contracts and projects.
A very flexible “can do” attitude means that we undertake everything from contract, permanent or
fixed term contract supply. We also offer additional recruitment solutions to our interview process and
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regularly hold client/candidate open days for large-scale recruitment solutions, and even create highly
successful bespoke marketing campaign services for time-pressured clients.
We recruit for the following disciplines:
“Workmates have provided excellent support to the
• Air conditioning engineer • Cleaner • HVAC engineer • Security personnel college and their professionalism is acknowledged
• Electrical engineer • Handyman • Carpenter • Helpdesk operator by the college repeatedly returning to Workmates to
• Mechanical engineer meet their agency needs. With stringent CRB checks
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• Electrician • Alarms engineer • Facilities Manager
• Commercial gas engineer • Painter • Window cleaner • M & E supervisor required on all staff working in a college environment,
• Plant room operator • Plumber • Post room operative Workmates have shown initiative in ensuring there is
always a ‘pool’ of staff who are already CRB checked,
a cost which has been absorbed by Workmates. This
means that college requirements are met immediately
to ensure continuity of service on site.”
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Mike Duffy, Richmond Upon Thames College

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Direct Service Support
Operatives and Professional Staff
Workmates’ Direct Support Services offers our clients a central recruitment solution covering
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environmental and waste operatives, management and experienced operatives for grounds
maintenance and landscaping contracts.
We supply checked and vetted operatives to Local Authority and Housing Associations directly and
through local and national support service contractors.
Listening carefully to our clients’ requirements allows us to understand their individual expectations
and the specific skill sets which are needed for their workforce. A dedicated Workmates consultant
acts as a single point of contact throughout the entire recruitment process, matching resources to
needs using our extensive database.
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Depending on the type of contract and specifications required, we can tailor our services to deliver
out of hours contact and same day operatives to ensure our clients’ important contracts are always
fully staffed.
We recruit for the following disciplines:
• Refuse loader • Labourers • Hard Landscaper
“You have supplied us with some excellent trades
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• Road Sweeper • Team Leaders • Cleaning Supervisors
people and often at very short notice. When we ring
• HGV Driver • Plant Operators • Cleaning Managers
and ask for a trades person you are always willing
• LGV Driver • Leaf/Stone/Litter Pickers • Grounds Maintenance Supervisors
and happy to help. You have provided an efficient
• Estate Cleaner • Gull Cleaning Operatives • Grounds Maintenance Operatives and professional service and I wanted you to know
• Caretaker • Tree Surgeons • Customer Service /Call Centre Staff how much this has helped us in providing a first class
• Concierge • Landscape Gardeners service to our customers.”
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Dave Banks, Vale of Aylesbury Housing Trust

7. MAINTENANCE MAINTENANCE PROFESSIONAL FM AND DIRECT
AND SERVICES TRADES AND AND TECHNICAL BUILDING SERVICE CONTACT
PROFILE LABOUR STAFF SERVICES SUPPORT US
MAINTENANCE MAINTENANCE PROFESSIONAL FM AND DIRECT
AND SERVICES TRADES AND AND TECHNICAL BUILDING SERVICE CONTACT
PROFILE LABOUR STAFF SERVICES SUPPORT US
www.workmates.co.uk
Satellite Office contact numbers:
MAINTENANCE MAINTENANCE PROFESSIONAL FM AND DIRECT
0151 244 1208
0117 366 0010
01268 508 318
0115 971 8324
01273 799299
01603 208344
01582 639236
01223 258331
01622 611232
0113 2839799
01422 868399
AND SERVICES TRADES AND AND TECHNICAL BUILDING SERVICE CONTACT
PROFILE LABOUR STAFF SERVICES SUPPORT US
MAINTENANCE MAINTENANCE PROFESSIONAL FM AND DIRECT
AND SERVICES TRADES AND AND TECHNICAL BUILDING SERVICE CONTACT
Nottingham
PROFILE LABOUR STAFF SERVICES SUPPORT US
Cambridge
Maidstone
Liverpool
Basildon
Brighton
Norwich
Halifax
Bristol
Leeds
Luton
MAINTENANCE MAINTENANCE PROFESSIONAL FM AND DIRECT
AND SERVICES TRADES AND AND TECHNICAL BUILDING SERVICE CONTACT
PROFILE LABOUR STAFF SERVICES SUPPORT US
Duckworth House, Lancastrian Office Centre, Talbot Road, Old Trafford, Manchester M32 OFP
MAINTENANCE MAINTENANCE PROFESSIONAL FM AND DIRECT
AND SERVICES TRADES AND AND TECHNICAL BUILDING SERVICE CONTACT
PROFILE LABOUR STAFF SERVICES SUPPORT US
Unit A The Ring Tower Centre, Leicester Way, Winnall, Winchester, Hants S023 7RZ
Lee House, 6A Highfield Rd, Edgbaston, Birmingham, W. Midlands B15 3ED
MAINTENANCE MAINTENANCE PROFESSIONAL FM AND DIRECT
AND SERVICES TRADES AND AND TECHNICAL BUILDING SERVICE CONTACT
PROFILE LABOUR STAFF SERVICES SUPPORT US
Hadwyn House, Field Road, Reading, Berkshire RG1 6AP
F: 020 7248 8181
F: 0121 456 7621
F: 0161 886 9688
F: 0845 688 5257
F: 0118 952 1041
Building Better Futures
6 Queen Street, London EC4N 1SP
by putting people first
Contact us
Regional Offices:
MANCHESTER
T: 020 7248 7000
T: 0121 456 7620
T: 0161 886 9670
T: 01962 840 000
T: 0118 952 1090
BIRMINGHAM
WINCHESTER
READING
LONDON