17. Branding Success To succeed in branding, you must understand the needs and wants of your customers and prospects. You do this by integrating your brand strategies throughout your company at every point of public contact.
18. Product Brand Image Consumer Self-concept Relationship Between self-concept and brand image Behavior Seek products and brands that improve/maintain self-concept Satisfaction Purchase contributes to desired self-concept Reinforces self-concept Self-Concept & Brand Image Attitude match?
19. Define Your Competition “ Buying Countrywide and Merrill Lynch will make the bank more diversified and competitive.” “ The nation’s leading financial institution and home for all your personal financial needs” (Source: Bank of America 2008 Annual Report)