Hello Tea Touters (and Coffee Cravers)! We are so excited to be sitting down for a tell all session with Maureen Regan who is the current president Elect of the VRMA as well as a rental manager of her own company! Maureen will be with us to talk about getting homeowners to go with you and how you can build lasting relationships with homeowners.

1. Welcome to
Tea with
Brittany Lea
Presented By:

2. With Special Guest
“How to Make Sure
Homeowners ALWAYS
Choose YOU”
Maureen Regan
Veteran Rental Manager, Author of The Rental Game, and
president Elect of the VRMA

3. Meet Maureen
• Been a rental manager since
1983.
• Currently owns and runs Seaside
Vacation rentals in Maine with
her Daughter Jennifer.
• Is the author of ‘The Rental
Game: Winning With a
Professional Vacation Rental
Team.’
• Is the current president elect of
the VRMA and will become
president at the end of 2016.

5. How do you get
homeowners to pick
you?

6. Offer Them BIG
Bucks!

7. Or a Date with Leo…

8. If all else fails give
them “The Look”

9. How do you find new
homeowners?

10. What other sources
can you get
homeowners from?

11. What charities do
you support?

12. Heroes to you and ME
Helping support active duty soldiers on the transition
back into their home lives by providing vacations for
them and their families after the return home.

13. What kinds of things
do you stress to new
homeowners?

14. How should you
prepare for a
meeting with a
potential
homeowner?

15. How can you get
people past the
hesitation with price
points?

16. What are some personal
touches you tend to add
that make you stand out?

17. How can you make sure
homeowners comply with
quality standards in their
home without losing them?

18. How do you know
when it is time to let a
homeowner go?

19. What are two things you
do on a regular basis to
help improve homeowner
relations?

20. Questions
Use The Ask Question Feature
in GoToWebinar

21. With Special Guest
“VRM’s Welcome Home: Keeping
Guests Happy With Minimal
Effort”
Mike Mueller
of Virtual Resort Manager
Join Me Next Month For…
www.virtualresortmanager.com/tea-with-brittany-
lea.asp

22. Connect with Brittany
• Facebook:
facebook.com/virtualresort
manager
• Twitter: @vrmbrittany
• Instagram: @vrmbrittany
• Check the Blog (Fridays):
virtualresortmanager.com/bl
og