ITS 832 Chapter 7 Comparative Analysis of Tools and Technologies for Policy Making Information Technology in a Global Economy Professor Miguel Buleje Introduction • Policy making • Assessment methodology • Tools summary • Conclusion Policy Making • Political visions programs and actions • Purpose is to change the real world • Addresses political issues, any improvements and/or solutions, creating laws & regulations, monitoring & evaluation existent policies, and others. • Multidisciplinary field • Political, Social, Economics, Statistics, Information and Computer Sciences. • ICT offers opportunities to modernize policy making • Goals • Better understand reality • Increase stakeholder engagement • Respond within tighter timeframes • Provide higher quality deliverables Assessment Methodology • Identification • Initial search - targeted • Expanded search - general • Select and read scholarly papers • Follow references from scholarly papers • Categorization • 11 logical groups • Comparative analysis • Conceptualization • Overall discussion of the presented tools & potential to enhance Policy Making Tools Categories • Visualization • Argumentation • eParticipation • Opinion mining • Simulation • Serious games • Tools specifically designed for policy makers • Persuasive • Social network analysis (SNA) • Big data analytics • Semantics and linked data Summary • Examined 75 tools grouped into 11 categories • Focus on 3 main areas of policy making • Main activities • Stage of the policy cycle • Stakeholder types • Appendix • Links to many tools discussed in the paper • Takeaway • Research methods employed ITS 832 Chapter 8 Value Sensitive Design of Complex Product Systems Information Technology in a Global Economy Professor Miguel Buleje Introduction • ComplexTechnology • Smart Meters in the Netherlands • Smart Meters as Complex Products • Values in the Design of TechnicalArtifacts • Conclusion Complex Technology • Common in today’s society • Many basic service infrastructures • Collection of many smaller systems • Technology is more than hardware and software • Implementing technology always has impact • To the surrounding environment • Many stakeholders • Tech development driven by stakeholder needs • Value sensitive design (VSD) • Incorporates impact on stakeholders Smart Meters in the Netherlands Smart Meters in the Netherlands • Early smart meters were developed in the 1980s and 1990s • The Netherlands identified benefits • Energy savings • Lower utility bills • Consumers were not included in research • Consumer concerns were not taken into account • Public resistance led to a long delay • Required modification and marketing Smart Meters as Complex Products • Complex system characteristics • Systematic • Multiple interactions • Nondecomposable • Competing standards • Actor or Stakeholder analysis • Networks of stakeholders • Standards organizations ...