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ITS 832
Chapter 7
Comparative Analysis of Tools and
Technologies for Policy Making
Information Technology in a Global Economy
Professor Miguel Buleje
Introduction
• Policy making
• Assessment methodology
• Tools summary
• Conclusion
Policy Making
• Purpose is to change the real world
• Addresses political issues, any improvements and/or
solutions, creating laws & regulations, monitoring &
evaluation existent policies, and others.
• Multidisciplinary field
• Political, Social, Economics, Statistics, Information and
Computer Sciences.
• ICT offers opportunities to modernize policy making
• Goals
• Better understand reality
• Increase stakeholder engagement
• Respond within tighter timeframes
• Provide higher quality deliverables
Assessment Methodology
• Identification
• Initial search - targeted
• Expanded search - general
• Select and read scholarly papers
• Follow references from scholarly papers
• Categorization
• 11 logical groups
• Comparative analysis
• Conceptualization
• Overall discussion of the presented tools &
potential to enhance Policy Making
Tools Categories
• Visualization
• Argumentation
• eParticipation
• Opinion mining
• Simulation
• Serious games
• Tools specifically designed for policy makers
• Persuasive
• Social network analysis (SNA)
• Big data analytics
• Semantics and linked data
Summary
• Examined 75 tools grouped into 11 categories
• Focus on 3 main areas of policy making
• Main activities
• Stage of the policy cycle
• Stakeholder types
• Appendix
• Links to many tools discussed in the paper
• Takeaway
• Research methods employed
ITS 832
Chapter 8
Value Sensitive Design of Complex
Product Systems
Information Technology in a Global Economy
Professor Miguel Buleje
Introduction
• ComplexTechnology
• Smart Meters in the Netherlands
• Smart Meters as Complex Products
• Values in the Design of TechnicalArtifacts
• Conclusion
Complex Technology
• Common in today’s society
• Many basic service infrastructures
• Collection of many smaller systems
• Technology is more than hardware and software
• Implementing technology always has impact
• To the surrounding environment
• Many stakeholders
• Tech development driven by stakeholder needs
• Value sensitive design (VSD)
• Incorporates impact on stakeholders
Smart Meters in the Netherlands
Smart Meters in the Netherlands
• Early smart meters were developed in the 1980s and
1990s
• The Netherlands identified benefits
• Energy savings
• Lower utility bills
• Consumers were not included in research
• Consumer concerns were not taken into account
• Public resistance led to a long delay
• Required modification and marketing
Smart Meters as Complex Products
• Complex system characteristics
• Systematic
• Multiple interactions
• Nondecomposable
• Competing standards
• Actor or Stakeholder analysis
• Networks of stakeholders
• Standards organizations
Values in the Design of Technical
Artifacts
• Smart meters and Home Energy Management Systems
(HEMS)
• Overlapping technologies
• Some shared development milestones
• Value drives development and acceptance
• Value sensitive design (VSD)
• Focus is moral and political implications
• VSD in Smart meter design
Summary
• Complex systems
• Implementation impacts society
• Stakeholders are often unable to appreciate full impact
• Ignoring all stakeholders can delay implementation
• Smart meters in the Netherlands is a classic example

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ITS 832Chapter 7Comparative Analysis of Tools and Tec.docx

  • 1. ITS 832 Chapter 7 Comparative Analysis of Tools and Technologies for Policy Making Information Technology in a Global Economy Professor Miguel Buleje Introduction • Policy making • Assessment methodology • Tools summary • Conclusion Policy Making • Purpose is to change the real world • Addresses political issues, any improvements and/or solutions, creating laws & regulations, monitoring & evaluation existent policies, and others.
  • 2. • Multidisciplinary field • Political, Social, Economics, Statistics, Information and Computer Sciences. • ICT offers opportunities to modernize policy making • Goals • Better understand reality • Increase stakeholder engagement • Respond within tighter timeframes • Provide higher quality deliverables Assessment Methodology • Identification • Initial search - targeted • Expanded search - general • Select and read scholarly papers • Follow references from scholarly papers • Categorization • 11 logical groups • Comparative analysis
  • 3. • Conceptualization • Overall discussion of the presented tools & potential to enhance Policy Making Tools Categories • Visualization • Argumentation • eParticipation • Opinion mining • Simulation • Serious games • Tools specifically designed for policy makers • Persuasive • Social network analysis (SNA) • Big data analytics • Semantics and linked data Summary • Examined 75 tools grouped into 11 categories • Focus on 3 main areas of policy making • Main activities • Stage of the policy cycle • Stakeholder types • Appendix • Links to many tools discussed in the paper
  • 4. • Takeaway • Research methods employed ITS 832 Chapter 8 Value Sensitive Design of Complex Product Systems Information Technology in a Global Economy Professor Miguel Buleje Introduction • ComplexTechnology • Smart Meters in the Netherlands • Smart Meters as Complex Products • Values in the Design of TechnicalArtifacts • Conclusion Complex Technology • Common in today’s society
  • 5. • Many basic service infrastructures • Collection of many smaller systems • Technology is more than hardware and software • Implementing technology always has impact • To the surrounding environment • Many stakeholders • Tech development driven by stakeholder needs • Value sensitive design (VSD) • Incorporates impact on stakeholders Smart Meters in the Netherlands Smart Meters in the Netherlands • Early smart meters were developed in the 1980s and 1990s • The Netherlands identified benefits • Energy savings • Lower utility bills • Consumers were not included in research • Consumer concerns were not taken into account • Public resistance led to a long delay • Required modification and marketing
  • 6. Smart Meters as Complex Products • Complex system characteristics • Systematic • Multiple interactions • Nondecomposable • Competing standards • Actor or Stakeholder analysis • Networks of stakeholders • Standards organizations Values in the Design of Technical Artifacts • Smart meters and Home Energy Management Systems (HEMS) • Overlapping technologies • Some shared development milestones • Value drives development and acceptance • Value sensitive design (VSD) • Focus is moral and political implications • VSD in Smart meter design
  • 7. Summary • Complex systems • Implementation impacts society • Stakeholders are often unable to appreciate full impact • Ignoring all stakeholders can delay implementation • Smart meters in the Netherlands is a classic example