2. “Done right, personalization enhances customers’ lives and
increases engagement and loyalty by delivering messages
that are tuned to and even anticipate what customers
really want. These benefits to the customer translate into
benefits for the company as well. Personalization can reduce
acquisition costs by as much as 50 percent, lift revenues by
5 to 15 percent, and increase the efficiency of marketing
spend by 10 to 30 percent.”
Brian Gregg, McKinsey Digital Marketing Practice
3. Voucherify is the easiest way to personalize
your promotional campaigns. With its building
blocks, you can create, distribute, and track
promotions at scale. Equip your marketing team
with targeted coupon, referral, discount, and
loyalty programs, and power up your marketing
efforts in no time.
Voucherify & Benefits
Understand Customer Habits
Monitor redemption tracking
and analyze order history
to find out which campaigns
drive revenue
Personalize Promotional
Campaigns
Use CRM data to revive your
campaigns
Engage Customers across
Any Channel
Send promotions with
SMS, email, live chat, push
notifications, landing pages,
and more
4. Voucherify is the easiest way to personalize your promotional
campaigns. With its building blocks, you can create, distribute, and track
promotions at scale.
Equip your marketing team with targeted coupon, referral, discount, and
loyalty programs, and power up your marketing efforts in no time.
Voucherify & Features
• Building effective and reliable systems for
omni-channel promo campaigns requires
massive development effort
• Managing campaigns based on personalized
promo codes and rewards results in
communication overhead between IT and
marketing teams
Voucherify solution
Marketer-friendly dashboard
Create and push out any discount deal without IT help; user roles and approval
workflows streamline the work within the team
Promotion rules engine
Monitor promo budget by offering your deals to specific customer segments
and putting time-, budget-, product-specific limits on your promotions
Developer-friendly API
Integrate promotional campaigns with your e-commerce and CRM ecosystem in
days instead of months
Problem
6. Voucherify empowers marketers to enhance customer acquisition,
conversion, and retention campaigns with 5 incentive-based marketing
campaigns.
Voucherify
& Promo Campaigns
Personalized Coupons Digital Gifts Cards Multi-level Referral
Programs
Cart-level Promotions Customizable Loyalty
Programs
7. Promotion Management System for Digital Teams of All Scales.
Our mission is to help forward-thinking companies build a scalable
and affordable promotion infrastructure, enabling your success by
empowering your developer.
Voucherify & Clients
YES.FIT
Yes.Fit creates interactive virtual challenges
based on the places, stories, and heroes
people love. Their primary goal is to motivate
runners around the globe to fitness. They
achieve this by providing the community with
a virtual infrastructure to track and reward
those who have completed a race.
BOOK A TIGER
In BOOK A TIGER we needed a platform
where we could manage our vouchers
through a robust API, with a simple client-
side integration and where our Marketing
Department could create and manage
campaigns through a straightforward and
functional UI. These requirements were fully
met with Voucherify. Along the way, we also
discovered new features inside this platform
(especially third-party integrations) that
additionally help us to make our work easier
and our campaigns smarter.
8. Voucherify &
History & Future
Voucherify was born in 2016 at rspective, a pragmatic & experienced
software house who helped building dozens of e-commerce, CRM
& marketing automation software platforms for fast-growing tech
companies around the world. As for today, Voucherify has earned the
trust of over 200 customers and serves millions of consumers through
thousands of promo campaigns.
2 mln 1 mln200
paying customers
worldwide
48+
countries monthly generated
coupons
monthly
redemptions
10. Engaging millions of customers across dozens of marketing channels? You
can scale your business with Voucherify without risk.
Voucherify & Developers
• 99.99% uptime
• Highly scalable solution (dedicated AWS-
based infrastructure possible)
• English and Polish customer service
• Role-based access control
• Audit logs
• Solution and support engineers
• GDPR and PCI compliance
• 3rd party integrations
• Private instance deployments
• Custom limits and integrations
• Business continuity
• Security development lifecycle
• Monitoring and incidents management
• Regular penetration tests
11. Choose your plan.
Voucherify Can Help Your Business
• Email & in-app beacon support
• Digital onboarding guide, webinars
• Knowledge base
• Community Slack channel
• Developer documentation & API
reference
Self-service
Save months of development on promotional campaigns, the “pay as you grow” model
fits easily in the budget of any project.
• Everything from self-service
• Dedicated customer success manager
• Phone support
• SLA
Enterprise
Customize the platform with our solution engineers, secure premium support and
dedicated infrastructure.
• Dedicated account manager for the
entreprise plan
• Available upon request personnel
trainings and onboarding packages
• Support of solution engineer
(response times explained in FAQ)
Voucherify can be personalized to fit a client’s software infrastructure: the API-first
approach and webhooks mechanism make it easy to integrate the platform with
any CRM and marketing automation tool.
Adaptation of the system should take a couple of weeks, depending on the scope
of personalization and the customer’s engineering team. Voucherify itself is already
prepared for being customized.
12. What happens if there is downtime?
FAQ
Voucherify appoints a site reliability team, monitoring the platform 24/7. In case
of downtime, the team is notified via a phone call and embarks on fixing the issue
immediately, 24/7. Clients are always informed by an email and they can monitor the
platform themselves using http://status.voucherify.io.
What happens after I report a bug?
Depending on the category of the issue, Voucherify team handles it within the following
response and handling times:
Error category Description Response time Handeling time
A-category error
Prevents normal operation of the
Software, where Software’s basic
functional requirements are not met
1 hour 4 hour
B-category error
An error not included in A category
which renders the operational
capacity of the Software limited,
while the basic functional
requirements are met, or there are
alternative solutions available.
2 hour 12 hour
C-category error
An error not included in A or B
categories which does not limit the
operational capacity of the Software,
but prevents smooth operation of
the Software
24 hour 1 hour
Where are your servers located?
AWS, Ireland region
Error handling policy is part of a Service Level Agreement - discussed individually.
13. “Marketers often view personalization at scale as a daunting
undertaking, requiring millions in IT investments. But successful
players often start small, generate top-line impact quickly—in a matter
of weeks, often—and self-fund the initiative after that. Only then can
you invest in the automation and institutionalization of new ways of
working across the whole organization over time”
Brian Gregg, McKinsey Digital Marketing Practice
See how Voucherify API-first platform
enables companies to develop their marketing
personalization strategy one step at the time.
Visit voucherify.io/customers
14. Rspective - founded in 2013 by Paweł Rychlik, Tomasz Pindel, and Michał
Sędzielewski. We created rspective to leverage and channel our back
then 5+ years experience in large-scale software delivery for clients
across Europe. From day one, we have focused on e-commerce, offering
consulting and software services.
Company & Backstory
Over the years, rspective has managed to gain the trust of some of the most innovative and fast-
growing German companies including Book A Tiger, Friendsurance, Uberall, ShareIQ, Grover,
Kontist, Jodel, MeinUnterricht.de but also enterprises like SAS. This is reflected in 5-star customer
reviews on the independent review platform - Clutch.
We are a team of 30 experts, focused on delivering software products for e-commerce and CRM,
including marketing automation, customer experience, sales, CMS. Rspective’s solutions are often
based on leading software platforms including cloud providers like Salesforce (more than 5 large-
scale deployments), Zuora (accredited partner), or Zendesk.
In 2016, we channeled our new experience once again and created Voucherify - an API-first
promotion personalization platform. On the verge of 2019, we are committed to turning Voucherify
into a modern customer acquisition, retention, and loyalty platform using personalized promotions.
15. Contact us
Tom Pindel, CEO
Email: tom@voucherify.io
Tel: +48 883 660 190
Tell us what we can do for you.
Clients that went before you