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Unified Communications offer higher workforce efficiency along with long term cost savings and, thus is being adopted by most of the organizations worldwide. However, there is a high initial installation cost involved in building robust network setup for proper functioning of features like video conferencing and CEBP (Communication enabled business process). Thus, expensive installation coupled with interoperability issues between associated platforms are some of the factors likely to hamper the market size over the coming years.
UC market application is spread across sectors such as Government, Enterprise, Healthcare, and Education. Enterprise segment accounted for 60% of the overall UC market share in 2015 and is expected to witness a significant growth in future owing to huge adoption of video conferencing services and web based collaborations. Also, surging BYOD market, which is expected to exceed USD 365 billion by 2023 will also positively impact the UC market share.