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Loyalty Leaders Tell All: Building Customer Intimacy Through Relevant Experiences

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Loyalty Leaders Tell All: Building Customer Intimacy Through Relevant Experiences
Meet Our Panel • Bryan Pearson, Moderator • President and CEO, LoyaltyOne • Author of The Loyalty Leap, Turning Customer Information into Customer Intimacy and The Loyalty Leap For B2B • bpearson@loyalty.com, @pearson4loyalty • Florence Ho • Senior Director, Global Loyalty Strategy & Analytics, Wyndham Hotel Group • Florence.Ho@wyn.com • Jeff Maddock • Director, Customer Engagement Marketing, Fed Ex • jsmaddock@fedex.com • John Paasonen • Director, Global Corporate Strategy, eBay Inc. • jpaasonen@paypal.com

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Loyalty Leaders Tell All: Building Customer Intimacy Through Relevant Experiences

  • 1. Loyalty Leaders Tell All: Building Customer Intimacy Through Relevant Experiences
  • 2. Meet Our Panel • Bryan Pearson, Moderator • President and CEO, LoyaltyOne • Author of The Loyalty Leap, Turning Customer Information into Customer Intimacy and The Loyalty Leap For B2B • bpearson@loyalty.com, @pearson4loyalty • Florence Ho • Senior Director, Global Loyalty Strategy & Analytics, Wyndham Hotel Group • Florence.Ho@wyn.com • Jeff Maddock • Director, Customer Engagement Marketing, Fed Ex • jsmaddock@fedex.com • John Paasonen • Director, Global Corporate Strategy, eBay Inc. • jpaasonen@paypal.com