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Crea%ve	
  Slamdown:	
  	
  
  How	
  World-­‐Class	
  Crea.ves	
  	
  
Successfully	
  Sell	
  Even	
  the	
  Most	
  	
  
     Mundane	
  Products	
  
        Nancy	
  Harhut	
  	
  nharhut@aol.com	
  	
  
 Dan	
  von	
  der	
  Embse	
  	
  d.vonderembse@aA.net	
  	
  
         Melinda	
  Risolo	
  	
  Risolo@aol.com	
  	
  	
  
       Moderator:	
  Carol	
  Worthington-­‐Levy	
  
           CWL@Worthington-­‐Levy.com	
  
Creative Slamdown
3 fierce contenders: stars in the the creative field

3 big challenges: Pedestrian products (all useful) and services that
need to be sold

Your challenge: Listen to each of these war stories, and decide for
yourself which you think was the best solution

Ask questions: The first 5 questions will be rewarded with
Starbucks cards

How to vote at the end: Low tech solution — we’ll ask for you to
applaud at the end for your favorite contender — and watch the
winner receive the coveted World’s Greatest Creative award!

Then: Leave the room all fired up with great ideas for your most
boring client

                                                                   2	
  
The Contenders:
Melinda “The Fiercest Writer” Risolo


  Dan “The Man” von der Embse


Nancy “Insurance Crusher” Harhut




                                       3	
  
Contender #1
          Melinda Risolo
     challenges the idea that
“the way it’s always been done”
  is the way that will work best



                                   4	
  
Melinda	
  Risolo	
  
 Agency:	
  Anderson	
  Direct	
  Marke.ng	
  
 Client:	
  SeeChange	
  Health	
  Insurance!

      A new approach !
   to health insurance—!
and the creative that sells it. 	
  
The competitive environment:	
  
The challenge: introduce a
       company that really is new and
                  different.

•  First	
  new	
  group	
  carrier	
  to	
  enter	
  California	
  in	
  nearly	
  20	
  years.	
  	
  
•  Innova.ve	
  approach	
  to	
  controlling	
  health	
  care	
  costs,	
  now	
  and	
  for	
  the	
  long	
  
   term.	
  	
  
•  Only	
  insurance	
  company	
  to	
  offer	
  this	
  new	
  approach	
  to	
  small	
  and	
  mid-­‐size	
  
   businesses.	
  
•  Goals:	
  Get	
  employers	
  interested,	
  get	
  brokers	
  appointed.	
  
The solution: look at creative

  from a new perspective.	
  
Step 1: Engage brokers	
  
Step 1: Engage brokers	
  
Step 1: Engage brokers	
  
Step 1: Engage brokers	
  
Step 1: Engage brokers	
  
Step 2: Engage employers	
  
Step 2: Engage employers	
  
Step 2: Engage employers	
  
Step 2: Engage employers	
  

•  Mike, do you have images of the mobile ads?!
•  May add tent card.!
How	
  did	
  we	
  do?	
  
•  Nearly 1,000 brokers appointed in California, and
   growing every day.!

•  16,000+ new members since launch.!

•  !   Beat January targets by 50%; from zero to
   significant awareness !
! in 3 months.!
	
     	
  
	
     “SeeChange	
  Health	
  is	
  extremely	
  pleased	
  with	
  this	
  campaign’s	
  ability	
  	
  
	
     	
              	
  to	
  engage	
  brokers	
  and	
  employers	
  and	
  demonstrate	
  our	
  new,	
  different	
  	
  
	
     	
  	
  	
  and	
  be>er	
  health	
  benefit	
  solu@on	
  for	
  small	
  employers.	
  ”	
  	
  
Next	
  stop:	
  Colorado	
  
How could something so different 

             work so well?	
  
•    Strong offers, presented prominently.!
•    Messaging that resonated with our target audience. !
•    Benefits, benefits, benefits.!
•    Attractive layout with scannable copy.!
•    Proven tactics (“5 Reasons”)!
•    Strong call to action, repeated often.!
More requirements for success:	
  
•  A great client!
•  A great agency!
•  A great designer!
Contender	
  #2	
  
   Dan	
  von	
  der	
  Embse	
  
 miraculously	
  channels	
  	
  
the	
  minds	
  of	
  “Millenials”	
  	
  
The Target: Millenials	
  
•  Ages	
  16	
  to	
  33	
  
     –  Raised	
  on	
  praise	
  
     –  Tech	
  immersed	
  
     –  Key	
  events	
  were	
  9/11	
  and	
  Great	
  Recession	
  
The Challenge	
  
•  Millenials	
  are	
  Financial	
  Procras.nators	
  
    –  Serious	
  lack	
  of	
  financial	
  knowledge	
  
    –  Parents	
  are	
  s.ll	
  key	
  players	
  in	
  their	
  finance	
  decisions	
  	
  
    –  Money	
  management	
  is	
  seen	
  as	
  a	
  necessary	
  evil,	
  and	
  banking	
  is	
  
       seen	
  as	
  something	
  for	
  the	
  future	
  
The Approach	
  
•  Ditched	
  the	
  tradi.onal	
  student	
  ad	
  campaigns	
  of	
  the	
  
   past	
  
•  Created	
  our	
  own	
  online	
  media	
  content	
  
•  Made	
  frugality	
  fun	
  and	
  offered	
  sound	
  money	
  advice	
  	
  
This Is Cheapster	
  
Cheapster Facebook	
  
Cheapster Facebook Content	
  
Cheapster Episode Page	
  
Cheapster In The News	
  
Cheapster Results	
  
•  Since	
  beginning	
  the	
  campaign,	
  number	
  of	
  accounts	
  
   opened	
  from	
  this	
  demo	
  are	
  up	
  20%	
  
•  Season	
  Two	
  of	
  Cheapster	
  now	
  underway	
  
Contender #3
   Nancy Harhut
chews tenaciously on
   Life Insurance
    for Dentists


                       32	
  
Crea.ve	
  Challenge:	
  Sell	
  life	
  insurance	
  
               to	
  den.sts	
  




                                                     33	
  
Product:	
  
Life	
  insurance	
  from	
  ADA	
  Insurance	
  Plans	
  of	
  
   Great-­‐West	
  Life	
  

Target:	
  
	
   ADA	
  den.sts	
  with	
  coverage	
  


Goal:	
  
	
   Sell	
  more	
  life	
  insurance	
  to	
  them	
  

                                                                   34	
  
Audience	
  Barriers	
  
•  Don’t	
  want	
  to	
  think	
  about	
  it	
  

•  Assume	
  they’re	
  “all	
  set”	
  

•  Limited,	
  frequently-­‐	
  mailed	
  audience	
  




                                                         35	
  
Product	
  Barriers	
  
•  Parity	
  product	
  category	
  

•  Less	
  expensive	
  op.ons	
  available	
  

•  Must	
  remain	
  an	
  ADA	
  member	
  -­‐	
  $$$	
  




                                                             36	
  
Process	
  Barriers	
  
•  No	
  agents	
  –	
  only	
  sold	
  direct	
  

•  No	
  one-­‐stop	
  shopping	
  

•  Daun.ng	
  applica.on	
  




                                                     37	
  
The	
  Solu%on?	
  
•  “Slide	
  in	
  under	
  the	
  radar”	
  package	
  

•  Smart	
  use	
  of	
  personaliza.on	
  

•  Strong	
  DR	
  techniques	
  

•  Strategic	
  use	
  of	
  the	
  Magne.c	
  Middle	
  

                                                            38	
  
39	
  
40	
  
41	
  
42	
  
Did	
  it	
  work?	
  
•  “Slide	
  in	
  under	
  the	
  radar”	
  package	
  

•  Smart	
  use	
  of	
  personaliza.on	
  

•  Strong	
  DR	
  techniques	
  

•  Strategic	
  use	
  of	
  the	
  Magne.c	
  Middle	
  

459%	
  LIFT	
  OVER	
  THE	
  CONTROL	
  


                                                            43	
  
What	
  now?	
  
              Who	
  will	
  win	
  the	
  award	
  for	
  the	
  
               World’s	
  Greatest	
  Crea%ve?	
  
It’s	
  %me	
  to	
  vote:	
  which	
  do	
  you	
  think	
  was	
  the	
  best	
  answer	
  
to	
  the	
  biggest	
  challenge	
  
We’ll	
  measure	
  applause.	
  	
  
And	
  if	
  anyone	
  deserves	
  applause,	
  its	
  these	
  three	
  
contenders!	
  	
  
Thank you!
      If	
  any	
  more	
  ques.ons,	
  don’t	
  hesitate	
  to	
  ask	
  us!	
  
               Nancy Harhut nharhut@aol.com
          Follow me on Twitter: www.twitter.com/nharhut


         Dan von der Embse d.vonderembse@att.net
    Follow me on Twitter: https://twitter.com/danvonderembse


                  Melinda Risolo Risolo@aol.com
           Connect with me on http://www.LinkedIn.com


Moderator: Carol Worthington-Levy CWL@Worthington-Levy.com
     My articles: http://www.WorthingtonLevy.Wordpress.com

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Creative Slamdown: How to Sell Mundane Products

  • 1. Crea%ve  Slamdown:     How  World-­‐Class  Crea.ves     Successfully  Sell  Even  the  Most     Mundane  Products   Nancy  Harhut    nharhut@aol.com     Dan  von  der  Embse    d.vonderembse@aA.net     Melinda  Risolo    Risolo@aol.com       Moderator:  Carol  Worthington-­‐Levy   CWL@Worthington-­‐Levy.com  
  • 2. Creative Slamdown 3 fierce contenders: stars in the the creative field 3 big challenges: Pedestrian products (all useful) and services that need to be sold Your challenge: Listen to each of these war stories, and decide for yourself which you think was the best solution Ask questions: The first 5 questions will be rewarded with Starbucks cards How to vote at the end: Low tech solution — we’ll ask for you to applaud at the end for your favorite contender — and watch the winner receive the coveted World’s Greatest Creative award! Then: Leave the room all fired up with great ideas for your most boring client 2  
  • 3. The Contenders: Melinda “The Fiercest Writer” Risolo Dan “The Man” von der Embse Nancy “Insurance Crusher” Harhut 3  
  • 4. Contender #1 Melinda Risolo challenges the idea that “the way it’s always been done” is the way that will work best 4  
  • 5. Melinda  Risolo   Agency:  Anderson  Direct  Marke.ng   Client:  SeeChange  Health  Insurance! A new approach ! to health insurance—! and the creative that sells it.  
  • 7. The challenge: introduce a company that really is new and different.
 •  First  new  group  carrier  to  enter  California  in  nearly  20  years.     •  Innova.ve  approach  to  controlling  health  care  costs,  now  and  for  the  long   term.     •  Only  insurance  company  to  offer  this  new  approach  to  small  and  mid-­‐size   businesses.   •  Goals:  Get  employers  interested,  get  brokers  appointed.  
  • 8. The solution: look at creative
 from a new perspective.  
  • 9. Step 1: Engage brokers  
  • 10. Step 1: Engage brokers  
  • 11. Step 1: Engage brokers  
  • 12. Step 1: Engage brokers  
  • 13. Step 1: Engage brokers  
  • 14. Step 2: Engage employers  
  • 15. Step 2: Engage employers  
  • 16. Step 2: Engage employers  
  • 17. Step 2: Engage employers   •  Mike, do you have images of the mobile ads?! •  May add tent card.!
  • 18. How  did  we  do?   •  Nearly 1,000 brokers appointed in California, and growing every day.! •  16,000+ new members since launch.! •  ! Beat January targets by 50%; from zero to significant awareness ! ! in 3 months.!       “SeeChange  Health  is  extremely  pleased  with  this  campaign’s  ability          to  engage  brokers  and  employers  and  demonstrate  our  new,  different            and  be>er  health  benefit  solu@on  for  small  employers.  ”    
  • 20. How could something so different 
 work so well?   •  Strong offers, presented prominently.! •  Messaging that resonated with our target audience. ! •  Benefits, benefits, benefits.! •  Attractive layout with scannable copy.! •  Proven tactics (“5 Reasons”)! •  Strong call to action, repeated often.!
  • 21. More requirements for success:   •  A great client! •  A great agency! •  A great designer!
  • 22. Contender  #2   Dan  von  der  Embse   miraculously  channels     the  minds  of  “Millenials”    
  • 23. The Target: Millenials   •  Ages  16  to  33   –  Raised  on  praise   –  Tech  immersed   –  Key  events  were  9/11  and  Great  Recession  
  • 24. The Challenge   •  Millenials  are  Financial  Procras.nators   –  Serious  lack  of  financial  knowledge   –  Parents  are  s.ll  key  players  in  their  finance  decisions     –  Money  management  is  seen  as  a  necessary  evil,  and  banking  is   seen  as  something  for  the  future  
  • 25. The Approach   •  Ditched  the  tradi.onal  student  ad  campaigns  of  the   past   •  Created  our  own  online  media  content   •  Made  frugality  fun  and  offered  sound  money  advice    
  • 30. Cheapster In The News  
  • 31. Cheapster Results   •  Since  beginning  the  campaign,  number  of  accounts   opened  from  this  demo  are  up  20%   •  Season  Two  of  Cheapster  now  underway  
  • 32. Contender #3 Nancy Harhut chews tenaciously on Life Insurance for Dentists 32  
  • 33. Crea.ve  Challenge:  Sell  life  insurance   to  den.sts   33  
  • 34. Product:   Life  insurance  from  ADA  Insurance  Plans  of   Great-­‐West  Life   Target:     ADA  den.sts  with  coverage   Goal:     Sell  more  life  insurance  to  them   34  
  • 35. Audience  Barriers   •  Don’t  want  to  think  about  it   •  Assume  they’re  “all  set”   •  Limited,  frequently-­‐  mailed  audience   35  
  • 36. Product  Barriers   •  Parity  product  category   •  Less  expensive  op.ons  available   •  Must  remain  an  ADA  member  -­‐  $$$   36  
  • 37. Process  Barriers   •  No  agents  –  only  sold  direct   •  No  one-­‐stop  shopping   •  Daun.ng  applica.on   37  
  • 38. The  Solu%on?   •  “Slide  in  under  the  radar”  package   •  Smart  use  of  personaliza.on   •  Strong  DR  techniques   •  Strategic  use  of  the  Magne.c  Middle   38  
  • 39. 39  
  • 40. 40  
  • 41. 41  
  • 42. 42  
  • 43. Did  it  work?   •  “Slide  in  under  the  radar”  package   •  Smart  use  of  personaliza.on   •  Strong  DR  techniques   •  Strategic  use  of  the  Magne.c  Middle   459%  LIFT  OVER  THE  CONTROL   43  
  • 44. What  now?   Who  will  win  the  award  for  the   World’s  Greatest  Crea%ve?   It’s  %me  to  vote:  which  do  you  think  was  the  best  answer   to  the  biggest  challenge   We’ll  measure  applause.     And  if  anyone  deserves  applause,  its  these  three   contenders!    
  • 45. Thank you! If  any  more  ques.ons,  don’t  hesitate  to  ask  us!   Nancy Harhut nharhut@aol.com Follow me on Twitter: www.twitter.com/nharhut Dan von der Embse d.vonderembse@att.net Follow me on Twitter: https://twitter.com/danvonderembse Melinda Risolo Risolo@aol.com Connect with me on http://www.LinkedIn.com Moderator: Carol Worthington-Levy CWL@Worthington-Levy.com My articles: http://www.WorthingtonLevy.Wordpress.com