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The fact is ...
• The economy is still weak
• Small businesses are still struggling years
  after the recession began!
• 85% of businesses will fail in their first year *

* Source: U.S. Census



                                                      2
We know what you’re going through
• Your costs have gone up
• Your margins are razor thin
• You care about your business and your
  customers
• And you’re looking for answers to ignite
  growth!


                                             3
The good news?
Growing a business
involves just three
key strategies!




                      4
Now …
The Three Keys to Explosive
     Business Growth



                              5
Get more people
 to see your business
(Get more customers!)


                        6
Upsell & cross-sell your
   current customers
(Get them to spend more)


                            7
Follow up with
   customers
(Get them to buy
  more often!)

                   8
Don’t make it hard!
Focus on these three
fundamentals and
you will see results!




                        9
Now let’s take a look at the tactics
that drive each of these strategies



                                       10
Get more people
 to see your business
(Get more customers!)


                        11
Be found!
Through:
• SEO
• Social Media
• PPC


                 12
Get more people to see your
business

Search
engine
optimization


                              13
SEO – Over 1 billion searches daily
Every day Google answers more than
one billion questions from people around
the globe in 181 countries and 146
languages!



                                           14
SEO – How important is it?




                             15
SEO – The basics
• Know your target audience
• Use the correct keywords
• Create compelling content




                              16
SEO – Use video!




                   17
Video: It’s where people look




                                18
Some eye-opening video stats
• Video search results have a 41% higher
  click through than plain text results.
• 90% of 2014 web traffic will be video.
• Video is 50 times more likely to get
  organic page rank in Google than plain
  text results.

                Sources in order: Aimclear, Cisco Systems, Forrester   19
SEO – Real world example
• VernFonk.com
• Insurance agency
• Marketing genius!
• About 20 locations




                           20
Get more people to see your
business
Social Media




                              21
Facebook
Two ways to attract followers on
Facebook:
1. Organically
2. Through paid advertising (PPC)


                                    22
Facebook
First: Build it organically:
Step 1. Create a Facebook Fan Page




                                     23
Facebook
2. Create a Facebook App




                           24
Facebook
2. Create a Facebook App




                           25
Facebook
2. Create a Facebook Group




                             26
Social Media – Add value
• Offer value for people to like your page
• Create offers specifically to your fans
• Use Facebook groups to build brand
  loyalty, and then send them to like your
  fan page

                                             27
Get more people
to see your
business

PPC
advertising


                  28
PPC advertising
• Ads appear near relevant search results or
  targeted demographics
• You only pay when someone clicks
• Businesses make an average of $2 in
  revenue for every $1 they spend *

                    * Source: Google Economic Impact Report
                                                         29
PPC advertising
• Ads are much more likely to perform better
  when you target smaller, specific groups of
  people!
• Display ads to the people who are most likely
  to be interested in your product or service
• Customize your ad so it’s more appealing to
  the audience you’re trying to reach
                                                  30
PPC advertising = precise targeting
•   Location (ZIPs, area code, etc.)
•   Age and birthday
•   Education (e.g. Michigan State class of ’05)
•   Connections
•   Demographics
•   Interests
•   Relationship status                            31
PPC advertising is cost efficient
• Precision = efficiency
• PPC measurability means you can keep
  driving down your cost per click
• Dollar for dollar, there’s no better way to get
  the word out with relevancy



                                                    32
Upsell & cross-sell your
   current customers
(Get them to spend more)


                        33
Upsell and cross-sell
“Want fries with that?”
• After a person buys one
  product, upsell or cross-sell
  them another related product
• Bundle products and offer a
  discount
• Offer “greater” versions of
  their existing purchase
                                  34
Upsell and cross-sell
• Make it a system!
• Design product funnel that automatically
  moves clients from one purchase to the next
• First offer should happen at initial point of
  purchase



                                                  35
36
Upsell and cross-sell
Some suggestions:
• Look for logical ways to “increase” or
  “extend” the benefit of the original purchase
• Offer a down-sell option
• Look for a recurring-revenue option
• Follow up with customers after they leave!

                                                  37
Follow up with
   customers
(Get them to buy
  more often!)

                   38
Follow up with customers
The majority of customer value comes AFTER the
initial purchase!
• Send a Thank you note
• Send out birthday cards and holiday cards/gifts
• Customer anniversaries
• Customer appreciation offers
• “Share with a friend” referral offers

                                                    39
Follow up with customers


SMS
(Text messaging)



                           40
SMS works!
• People are *glued* to their phones
• SMS is still a fresh, untapped resource
• Other channels (email, print) are saturated
  and overrun with junk mail and spam




                                                41
SMS works!
• 96% of all SMS marketing texts are opened
  by recipients
• 95–98% of text messages are read within 4
  minutes of receipt




                                              42
Big takeaway?
Business growth requires you to focus on just
three things:
  1. Get more customers
  2. Get each of them to spend more on average
  3. Get them to buy more often



                                                 43
Questions?



             44
What can we do?
Explosive business growth, no matter what
industry you are in, does not happen by
accident …

We implement proven marketing systems that
help you leverage the three keys to explosive
business growth in your business.
                                                45
We’d love to help.
     Just get in touch!
  http://www.repmedia.co
Call Omar Now! 347-357-1763
                              46

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Business growth fast

  • 2. The fact is ... • The economy is still weak • Small businesses are still struggling years after the recession began! • 85% of businesses will fail in their first year * * Source: U.S. Census 2
  • 3. We know what you’re going through • Your costs have gone up • Your margins are razor thin • You care about your business and your customers • And you’re looking for answers to ignite growth! 3
  • 4. The good news? Growing a business involves just three key strategies! 4
  • 5. Now … The Three Keys to Explosive Business Growth 5
  • 6. Get more people to see your business (Get more customers!) 6
  • 7. Upsell & cross-sell your current customers (Get them to spend more) 7
  • 8. Follow up with customers (Get them to buy more often!) 8
  • 9. Don’t make it hard! Focus on these three fundamentals and you will see results! 9
  • 10. Now let’s take a look at the tactics that drive each of these strategies 10
  • 11. Get more people to see your business (Get more customers!) 11
  • 12. Be found! Through: • SEO • Social Media • PPC 12
  • 13. Get more people to see your business Search engine optimization 13
  • 14. SEO – Over 1 billion searches daily Every day Google answers more than one billion questions from people around the globe in 181 countries and 146 languages! 14
  • 15. SEO – How important is it? 15
  • 16. SEO – The basics • Know your target audience • Use the correct keywords • Create compelling content 16
  • 17. SEO – Use video! 17
  • 18. Video: It’s where people look 18
  • 19. Some eye-opening video stats • Video search results have a 41% higher click through than plain text results. • 90% of 2014 web traffic will be video. • Video is 50 times more likely to get organic page rank in Google than plain text results. Sources in order: Aimclear, Cisco Systems, Forrester 19
  • 20. SEO – Real world example • VernFonk.com • Insurance agency • Marketing genius! • About 20 locations 20
  • 21. Get more people to see your business Social Media 21
  • 22. Facebook Two ways to attract followers on Facebook: 1. Organically 2. Through paid advertising (PPC) 22
  • 23. Facebook First: Build it organically: Step 1. Create a Facebook Fan Page 23
  • 24. Facebook 2. Create a Facebook App 24
  • 25. Facebook 2. Create a Facebook App 25
  • 26. Facebook 2. Create a Facebook Group 26
  • 27. Social Media – Add value • Offer value for people to like your page • Create offers specifically to your fans • Use Facebook groups to build brand loyalty, and then send them to like your fan page 27
  • 28. Get more people to see your business PPC advertising 28
  • 29. PPC advertising • Ads appear near relevant search results or targeted demographics • You only pay when someone clicks • Businesses make an average of $2 in revenue for every $1 they spend * * Source: Google Economic Impact Report 29
  • 30. PPC advertising • Ads are much more likely to perform better when you target smaller, specific groups of people! • Display ads to the people who are most likely to be interested in your product or service • Customize your ad so it’s more appealing to the audience you’re trying to reach 30
  • 31. PPC advertising = precise targeting • Location (ZIPs, area code, etc.) • Age and birthday • Education (e.g. Michigan State class of ’05) • Connections • Demographics • Interests • Relationship status 31
  • 32. PPC advertising is cost efficient • Precision = efficiency • PPC measurability means you can keep driving down your cost per click • Dollar for dollar, there’s no better way to get the word out with relevancy 32
  • 33. Upsell & cross-sell your current customers (Get them to spend more) 33
  • 34. Upsell and cross-sell “Want fries with that?” • After a person buys one product, upsell or cross-sell them another related product • Bundle products and offer a discount • Offer “greater” versions of their existing purchase 34
  • 35. Upsell and cross-sell • Make it a system! • Design product funnel that automatically moves clients from one purchase to the next • First offer should happen at initial point of purchase 35
  • 36. 36
  • 37. Upsell and cross-sell Some suggestions: • Look for logical ways to “increase” or “extend” the benefit of the original purchase • Offer a down-sell option • Look for a recurring-revenue option • Follow up with customers after they leave! 37
  • 38. Follow up with customers (Get them to buy more often!) 38
  • 39. Follow up with customers The majority of customer value comes AFTER the initial purchase! • Send a Thank you note • Send out birthday cards and holiday cards/gifts • Customer anniversaries • Customer appreciation offers • “Share with a friend” referral offers 39
  • 40. Follow up with customers SMS (Text messaging) 40
  • 41. SMS works! • People are *glued* to their phones • SMS is still a fresh, untapped resource • Other channels (email, print) are saturated and overrun with junk mail and spam 41
  • 42. SMS works! • 96% of all SMS marketing texts are opened by recipients • 95–98% of text messages are read within 4 minutes of receipt 42
  • 43. Big takeaway? Business growth requires you to focus on just three things: 1. Get more customers 2. Get each of them to spend more on average 3. Get them to buy more often 43
  • 45. What can we do? Explosive business growth, no matter what industry you are in, does not happen by accident … We implement proven marketing systems that help you leverage the three keys to explosive business growth in your business. 45
  • 46. We’d love to help. Just get in touch! http://www.repmedia.co Call Omar Now! 347-357-1763 46

Editor's Notes

  1. So the first is SEO …
  2. Place one is double place 2… Down to zero once you hit the 15th or 16th spot
  3. Real world example on the next slide:
  4. This Google Eye-Tracking image shows where people look on the page…Video is where it’s at – and where you have to be to get online business!
  5. Note: For example, if you are a children’s toy store located in Springfield you want to target people who live in your city who are parents.
  6. Here’s a great example of upselling AND cross-selling on one e-commerce site.This printer costs 99.99. On one page, there are a number of cross-sell and upsell opportunities:Cross-sell: Ink & Toner / PaperUpsell: Purchasing $50.00 in merchandise gives you free delivery (top of the page)Upsell: 2-year product replacement plan for 12.99 (bottom of page)Upsell: Customer who viewed this item also views printers for much higher prices. (sidebar)
  7. Note: 72% of the 320 billion emails sent on a daily basis are spam