This document is a resume for Vipin Kumar Pal. It summarizes his work experience including positions as a tech support executive from 2010-2012 and as a field service engineer from 2013 to present for Dell Service Provider. It also lists his skills in hardware assembly/disassembly, networking, software installation, and various operating systems. His education includes a 10th grade diploma, 12th grade diploma, pursuing a bachelor's degree, and additional qualifications in system and networking.

1. VIPIN KUMAR PAL
#1365 /34 Nangli Vihar
New Delhi-110043
Najafgarh
M:+919868621236,+919643823902
Email:vipinpal91@gmail.com
Objective
To seek challengingassignment and responsibility with an opportunity for growth and career advancement as a
successfully achievement.
Skills:
Hardware Assembling& Dissemblingall types of Desktop and Laptop
Network Topology , LAN and WAN
All Kind of Software Installation,Configuration
Various types of Laptop and PC hardware such as,Dell,HP, and Toshiba etc
OS Installation likeWin 7 ,Win 8 , Server 2008 & 2012
Installation/Configuration of DNS, DHCP , VPN ,File & PrintServices
Installation/Configuration MicrosoftOutlook.
Printer Installation Local & Network.
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Company : TIKONA DIGITAL NETWORK
Location : Gurgaon
Designation : Tech Support Executive
Period : 2010 To 2012
Job Profile
 Worked as a Tech support Executive provide technical supportto end user.
 LAN/WAN Maintenance.
 OS Installation windows XP,Windows Vista
 Software Installation
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Company : Dell Service Provider(Tvs-e)
Location : Gurgaon
Designation : Filed Service Engineer
Period : 2013 to Till
Job Profile
 Workingon ticket based system.
 Supporting end-users remotely with the help of support tools such as net meeting; Remote Desktop and
Team Viewer.
 Troubleshooting,analyzingand repairing problems of computer elements such as desktop computers,
laptops and various components/peripheralsof an IT network.
 Performing computer installation and operatingsystem configuration in designated networks.
 Expert in troubleshootingof all kinds of printer includinginkjetand dot matrix
 Accept the challengeof repairingthe devices which were rejected form others.

2.  Ready to provideonsite supports to customers.
 Outlook installation and configuration
 OS Installation
 Virus removal.
Interests
 Internet Surfing.
 Listeningto music.
Education & Qualification
 10th Pass year 2007 National Instituteof open School (nios) Delhi Board
 12th Pass year 2009 National Instituteof open School (nios) Delhi Board
 PursuingGraduation (B.A. 3 Year) from Delhi University
Certifications:
 MicrosoftCertified Professional
 Certification Number: F161-2035
 Certification/Version:MicrosoftCertified Professional
Additional Qualification
 HSN (Higher Diploma in System & Networking) From NIIT.
 Degree : Diploma
 Branch : Computer & Networking. Egg.
 Percentage : 72%
 Year of Passing :28-01-2010
Personal Details
 Father’s Name : Sh. Chhedi Ram Pal
 Date of Birth : 31.03.1991
 Gender : Male
 Marital status : Single
 Nationality : India (Hindu)
 Language Known : Hindi & English
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 I hereby declared the all information’s mentioned above aretrue to the best of my knowledge.
 Place:-………..
 Date:-………...