2. Redeeming your card
Lightly scratch the back of your
card to reveal the code. Do not
scratch too hard, as the numbers
may be unreadable. Please ensure
that the card has not been scratched
before purchasing the card from
the store.
Go to our in-client store by clicking
on the yellow treasure chest button
underneath your summoner name.
Click on the orange "Purchase RP"
tab on the left navigation bar. You
will NOT be able to redeem this
card in the "Codes" tab.
4. Pin code
Enter the pin code from the back
of your card. Do NOT include any
spaces when you type the code, as
our system will identify it as
invalid.
6. Common Errors
>Card Not Found
The code that you have entered
is invalid and does not exist
within our systems. Please
double check the scratch off code
on the back of your card to
ensure that you have typed in
the number correctly. Do not
include any spaces when you
type in your code. For
example, rather than typing in
123 456 789, your code should
look like 123456789.
>Deactivated
Every time a Prepaid RP card is
purchased, the merchant will
activate the card upon check out.
If you receive this error
message, it indicates that the
code was not appropriately
activated at the register, causing
you to be unable to redeem the
RP successfully through our
store. Unfortunately, because
this activation process is the sole
responsibility of the
merchant, you will have to
return to the store to ensure that
your card is activated properly.
7. Common Errors
>Already Redeemed
If you have shared the pin code
with anyone else, you were gifted
this card, or you purchased the
card through a third party
vendor, the code may have already
been previously redeemed. Please
make sure you are redeeming the
correct card if you have multiple
cards in your possession
>Too many attempts
You have attempted to redeem too
many cards! Please wait 24 hours
before attempting to redeem more
cards.
