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UNIT 1
Personal Selling
Prospecting
Consumer
Buyer
Client
Prospect
Do you know the difference between these three
concepts?
?
Consumer is the one who uses or consumes the goods
or services he buys
Buyer is the person who acquires by right the ownership
of a good or service
Client is someone who buys goods or pays for services
Prospect is the person we have in perspective as a
potential buyer or customer
Prospecting is the set of actions carried out by the
business manager or by the company, aimed at
obtaining information that allows them to identify
and qualify future customers
Success in negotiation
and marketing depends,
increasingly, on the
ability to find potential
customers
Some business leaders
make the mistake of
considering all people as
prospective customers
without determining
whether they possess the
characteristics of good
future customers
Requirements to qualify prospects
Solvency to pay
Authority to buy
Need to purchase
Sources of information for prospecting clients
Information from the company
Information from other organizations
Current and former customers
Addresses of competitors and non-competitors
Newspapers, magazines and internet
Email lists, or phones
1. Ask current customers to recommend new
prospects
7. Fairs and public exhibitions
2. Recommendation by the influencers
6. Door-to-door sale
5. E-mail marketing
4. Telemarketing
3. Centralized information
Prospecting methods
Thank you

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Prospecting

  • 2. Consumer Buyer Client Prospect Do you know the difference between these three concepts? ?
  • 3. Consumer is the one who uses or consumes the goods or services he buys
  • 4. Buyer is the person who acquires by right the ownership of a good or service
  • 5. Client is someone who buys goods or pays for services
  • 6. Prospect is the person we have in perspective as a potential buyer or customer
  • 7. Prospecting is the set of actions carried out by the business manager or by the company, aimed at obtaining information that allows them to identify and qualify future customers
  • 8. Success in negotiation and marketing depends, increasingly, on the ability to find potential customers
  • 9. Some business leaders make the mistake of considering all people as prospective customers without determining whether they possess the characteristics of good future customers
  • 10. Requirements to qualify prospects Solvency to pay Authority to buy Need to purchase
  • 11. Sources of information for prospecting clients Information from the company Information from other organizations Current and former customers Addresses of competitors and non-competitors Newspapers, magazines and internet Email lists, or phones
  • 12. 1. Ask current customers to recommend new prospects 7. Fairs and public exhibitions 2. Recommendation by the influencers 6. Door-to-door sale 5. E-mail marketing 4. Telemarketing 3. Centralized information Prospecting methods