3. PEOPLE
ARE OUR BIGGEST STRENGTH
INTEGRITY
ABOVE ALL
EXCELLENCE
IS OUR PASSION
CONSUMER
IS OUR FINAL GOAL
ENTREPRENEURIAL
APPROACH TO BUSINESS
VAL ES
All that we believe in and
stand for are enshrined in
a set of clearly articulated
values. It guides all our
actions, provides a
touchstone for all our
decisions. It is the clearest
indicator to all our
stakeholders about
who we are.
03 - 04
4. SYNONYMOUS
WITH STABILITY
IFFCO is an international Group based in the
United Arab Emirates, with a significant presence
in producing and marketing an integrated range of
food products, related derivatives, intermediates
and services.
SUCCEEDING
THROUGH STRATEGIC
SEGMENTATION
The Group’s businesses are classified
under these broad segments:
• Impulse Foods • Agri Business
• Oils & Fats • Packaging
• Chemicals • Sales & Distribution
Our story is rooted in consistent and prudent
investments, leading to continuous, open-ended
growth. Established in 1975, we are today a
powerhouse of successful brands nurtured through
dynamism and innovation. Our Group companies
are present in 27 countries supported by 57
operations, delighting consumers in 80 nations and
five continents.
LIFE EVERY DAY
NOURISHING
05 - 06
A
customer-centric
philosophy that
paves the way for
steady success
5. IMPULSE FOODS
• Biscuits • Cakes • Snacks • Chocolates
• Confectionery • Wafers • Ice Creams
AGRI BUSINESS
• Flour • Pasta • Animal Nutrition
• Fresh Poultry • Eggs • Fruits
• Bakery Ingredients • Frozen Foods
OILS & FATS
• Retail • Industrial Fats • OilTrading
• Personal Care • Culinary • Spices
PACKAGING
• Plastics • Corrugated Boxes
CHEMICALS
SALES & DISTRIBUTION
• Foodservice
STRENGTH IN DIVERSITY
07 - 08
DELIVERING
HAPPINESS ACROSS
C NSUMER
Our principal
activity segments
consist of comprehensive
business lines that cover
the entire spectrum
of consumers’
daily needs. TOUCHPOINTS
7. CRUNCH IN EVERY MUNCH
Our snack foods range is all about taste, choice
and convenience. No wonder it is the first
preference of consumers across age groups. The
snacks come in extruded, ready-to-eat, baked
and fried varieties. Flagship brand Tiffany’s potato
sticks and corn chips, for example, are a hit with
children – thanks to their various shapes, sizes
and flavours.
Brands: Tiffany, Nabil
QUALITY IN EVERY BITE
Our portfolio of biscuit, cake and snacking brands
caters to the entire family. Among them are
endearing names like Tiffany, Nabil, Tom and
Piccadeli, preferred in homes in the Middle East &
North Africa.
Known for their familiar taste and reassuring
quality, the biscuits come in a wide range –
including Sandwich Cream, Milk, Nice, Marie, Tea
Biscuits, Petit Beurre, Crackers, Digestives, Fruit
Rolls, Butter Cookies and Premium Sugar-free
varieties.This extensive portfolio enjoys excellent
patronage across international markets.
Similarly, our premium cakes – offered in an array
of flavours – have been a celebrated success
among consumers.
Brands: Tiffany, Nabil, Tom, Piccadeli
These are brands that bring a smile
to your face… brands you’ve grown
up with and had fun together!
ICONICBRANDS
FLAGSHIP AND
COBISCUITS
CAKES
SNACKS
11 - 12
8. WORLD
A GLORIOUS TRADITION
OF TASTE
IFFCO welcomes you to a world of taste, quality
and a delicious range of sweet sensations… the
world of Tiffany. With a hallmark of excellent
quality, indulge in a wide and varied range of
premium chocolates, a variety of yummy toffees
and candies, and delightfully crunchy cream-filled
wafers.
Brands: Tiffany Break, Allier, Tiffany,
Tiffany Crunch
OF SWEET
SENSATIONS
CHOCOLATES
CONFECTIONERY
WAFERS
A
Melting moments and memories…
a mind-blowing experience!
13 - 14
9. Tongue-tingling flavours
that add excitement to life!
THE ACKNOWLEDGED
PIONEER IN THE REGION
We are the regional leader in ice cream. Among
our brands are London Dairy, Igloo and Quanta,
familiar in homes across the GCC. London Dairy,
a sought-after brand, also comes in low fat and
sugar-free variants. London Dairy Cafes, an
extension of the brand, offer consumers a great
ice cream experience.
We source ingredients from around the world.
This reflects in the quality and consumer
acceptance of our ice cream. We continuously
innovate new flavours and variants, by
understanding consumer needs. In response to
changing consumer preferences, we have
introduced low fat and sugar-free versions of the
Igloo brand.
Brands: London Dairy, Igloo, Quanta
FOR A
CHILLINGFINALE
ICE CREAMS
15 - 16
11. A TRIBUTE TO
AUTHENTICITY
IFFCO is known for bringing the finest food
preparations to the table in many countries with
its wide range of pasta products like macaroni,
spaghetti and vermicelli.
Alfa, one of the best-selling pasta brands in the
region, is known for its irresistible taste and
international quality. It is made of durum
semolina and its high consistency, firmness and
superior quality give consumers an experience of
Italian delight in every bite.
Our brands are exported to the rapidly
developing markets of Middle East, Asia
and Africa.
Brands: Alfa, Pasta Xpress, Hayat, Tiffany
Global sourcing for authentic
ingredients leads to the highest
standards
WHOLESOME GOODNESS
DELIVERED FRESH
IFFCO’s Al Baker Chakki Fresh Atta (stone
ground) flour answers the need of Asian
consumers in the Middle East for high quality
packaged flour while retaining the wholesome,
old world flavour of freshly milled flour. Al Baker
Multigrain Atta helps millions lead a healthy life
which has the goodness of eight essential whole
grains along with a delicious taste too. Our white
flour offering is developed to meet the
preferences of Arab consumers for use in
pastries, sweets and other bakery products.
Going beyond the Middle East, IFFCO’s Swarna
Chakki Fresh Atta has won instant following in
niche markets in the United States and other
countries around the world.
Brands: Al Baker, Swarna, Hayat
INTERNATIONAL
QUALITY
L CALFLOUR
PASTA
19- 20
FAVOURITES
12. ENRICHING LIVES WITH
ADDED VALUE
Our market leading brands, Khaleej and
Omegga, offer both regular and enriched eggs.
We produce these eggs at our own poultry
farms, through safe and hygienic processes –
resulting in products that deliver increased value
addition to consumers.
Brands: Khaleej, Omegga
FRESH FROM THE
WORLD OVER
We import and distribute a variety of fruit
produce from around the globe – and reach it to
your nearest supermarkets and hypermarkets.
Our strong distribution network plays a key
role in bringing you the freshness of fruit. We
have been catering to the UAE and GCC
markets for decades.
HIGH STANDARDS IN
HYGIENE
We produce fresh Halal chicken meat at our
dedicated poultry farms, controlling every stage
in the process. The focus is on freshness, and
utmost care is taken to preserve the tenderness
and taste in the most natural way.
Brands: Al Khazna, A'Rayaf
Natural, hygienic, fresh…
and kept that way till it reaches
your dining table
EGGS
POULTRY
FRUITS
W RLD
FROM FARMS AROUND THE
21- 22
13. CLEAN, HEALTHY, TASTY
Our frozen meat and poultry products lead the
market in Middle East & North Africa through
their quality, freshness and range. Our flagship
brand, Khaleej, is a ‘smart choice’ for today’s
mothers – delivering quality, taste, nourishment
and convenience all in one.
The entire range is Halal certified, and includes
meat, poultry, breaded meat, franks, kebabs and
others. We also serve the foodservice channel
with a wide, dedicated range.
Brands: Hayat, Khaleej
FROZEN FRESHNESS FROM
THE SEA
With our state-of-the-art processing facilities, we
specialise in frozen seafood including fresh fish
and shellfish. The facilities, which are FDA and EU
certified, process a wide range of products for
not just the Middle Eastern market but also
North America and Europe.
Brands: Khaleej, Hayat
CONVENIENCE AT HAND
Fast, convenient, tasty meal solutions – our
frozen dough products are the answer to today’s
hectic lifestyles. From frozen parathas to
ready-to-bake pies and pastries, all our
formulations are specially created for both
regional and international tastes.
Brand: Hayat, Al Baker, Khaleej
23- 24
Dinner times turn into
exciting family times!
CHICKEN
FROZEN DOUGH
SEAFOOD
G ODIT BRINGS ON
A SMILE
FOOD SO
15. 27 - 28
WHERE HEALTH
AND VALUE MEET
OIL
RETAIL
As a leading edible oils and fats producer,
we offer good health, great taste and
cost efficiencies
TASTE
OILS FOR YOUR KITCHEN...
AND YOUR HEART
With refining and processing facilities in Asia
(including India) and Middle East & North Africa,
IFFCO Oils & Fats' commitment to quality and
consumer satisfaction has paved the way for
product development initiatives like trans fat-free
cooking oils. The company offers a range of
healthy oils and margarines comprising of
sunflower oil, canola oil, olive oil, corn oil and
various healthy blends that provide benefits,
ranging from being low in saturated fats and high
in monounsaturated fats, to rich in Omega 3 and
fortified with vitamins.
Each of our brands features attractive and
prominent packaging, which makes it stand out on
retail shelves. Supported by well-planned
marketing strategies, based on building brand
equity in our markets, the brands reach out to
their target audience and enjoy good market share.
IFFCO's expertise and experience in edible oils
and fats also provide a ready platform for
developing and marketing a range of tailor made
speciality fats, shortenings and margarines for
institutional and foodservice applications.
Brands: Noor, Sunny, Hayat
HEALTH AND TASTE
Rahma extra virgin olive oil is extracted using a
natural method in which olive leaves get crushed
with the olives. This makes the olive oil high in
Oleuropein, a type of Phenolic compound. It has a
powerful antioxidant quality which gives extra
virgin olive oil its unique aroma and taste. Extra
virgin olive oil is full of beneficial fatty acids and
includes Vitamins E and K.
Ideal for salads, cooking and baking, 100% natural
Rahma extra virgin olive oil brings out the authentic
taste of your food and preserves its original aroma.
Choose Rahma extra virgin olive oil, choose health
and taste.
Brands: Rahma, Allegro
16. SMALL TOUCHES, BIG TASTE
Our culinary range of products enhances the
taste of your food and the offerings include
ketchups and sauces, mayonnaise, dressings and
vinegar. We develop new healthier products
through extensive research coming up with
low-fat and fortified variants for the
diet-conscious consumer. Global fast food chains
also use IFFCO’s sauces and condiments.
Brands: Noor Mayo, Hayat, Alfa
SPICING IT UP
Shama brings the natural goodness of handpicked
ingredients from around the world, perfectly
blended and packaged in our state-of-the-art
facilities.
We preserve our uniquely formulated “spice
blends” handed down from generation to
generation while ensuring the freshness and
flavour for today’s homemakers as well as
29 - 30
professional chefs. Our portfolio offers a wide
range from spices, pulses, biryani mixes,
seasonings and herbs for Arabic, Continental and
South Asian cooking.
Enriching its range of offerings, Shama has
launched the best of Spanish and Iranian saffron
and pure vacuum dried premium salt.
Our factory in the UAE adheres to stringent
global quality standards. There are no artificial
colours and flavours in Shama products. the
purity of the brand is captured by its promise:
“A pinch of Shama makes a world of difference”.
We have introduced Hayat, a brand of fast
moving spices and pulses in our region.
Brands: Shama, Hayat
F ODTASTE BETTER
MAKING GOOD
CULINARY
SPICES
You add your magic,
we add our flavours
17. 31-32
BAKING PERFECTION
Our bakery ingredients help artisan and industrial
bakers to create their own masterpieces to
perfection. We not only produce and distribute a
range of products, we also develop and formulate
new ingredients for customised requirements.
Our speciality ingredients for fermented goods
and flour confectionery include breads,
croissants, sponge cakes, pizzas, doughnuts and
dessert mixes.
An independent R&D Centre supports our
world class manufacturing facilities. The
Centre collaborates with customers, working
on specific, individualised solutions that are
also highly cost effective.
Brand: Pristine
THE FUN WAY TO HEALTH
IFFCO’s premium Tiffany powder beverage has
a great following because of its unique taste,
developed over the years. Children simply love
its fruity taste while the essential vitamins
deliver nutrition.
Brand: Tiffany
THE PREFERRED PARTNER OF
FAST FOOD CHAINS
As one of the leading producers of oils, fats,
speciality fats, vegetable shortening, specialised
shortenings, margarines and butter, we cater to
almost every need of the industry. Highly
advanced facilities and decades of industry
understanding make us an ideal supplier of choice
for industrial fats.
We cater to the food, feed, health and technical
industries globally. Our range of premium products
is used in food services and in the manufacture of
biscuits, fried snack foods, confectionery, cheese,
chocolate, bakery, ice cream, margarine, spray
drying, animal feed, cosmetics and paints. IFFCO's
high standards ensure that we are chosen as the
preferred partner for supplying cooking mediums
to large fast food chains and customers in the
hospitality sector.
Brand: IFFCO
BAKERY
INGREDIENTS
INDUSTRIAL
FATS
BEVERAGES
Developing customised formulations,
supplying to global majors
TASTE
INNOVATING FOR
AND NUTRITION
18. CREATING TRUST.
DELIVERING VALUE.
Seville personal care brands are a testimony to
the IFFCO philosophy of creating value by
continuous improvement of services and
enhancing quality. Consumer preferences and
desires are constantly monitored, to deliver a
range of products that will bring maximum
delight to our consumer. Our brands have won
consumers’ hearts and loyalty in the Middle East,
Africa, CIS, and Central Asia with perfectly
targeted products presented to highly
aesthetic standards. Our high-quality beauty
soaps are manufactured in Malaysia and the
United Arab Emirates.
Recent innovations include a new range of liquid
cosmetic products under the Savannah brand,
shampoos tailored to different hair types, shower
gels, and hand wash providing different benefits
with a variety of extracts and perfumes. The
Savannah bar soap range has been extended with
new, exciting and unique fragrances.
Brands: Seville, Savannah, Royal Lather, Eva,
Lace, West, Jini
33 - 34
Consumer delight is the common thread
across all our products
Y URPERSONAL
CARE
UNDERSTANDING
NEEDS BETTER
19. 35 - 36
ANIMAL
NUTRITION
FEEDING ON QUALITY AND
CONSISTENCY
Our animal nutrition range is manufactured at
our advanced facilities in the UAE and Malaysia.
The facilities include a state-of-the-art laboratory,
manned by qualified and trained professionals, to
ensure consistently high standards.
The product range includes feed formulations for
poultry, dairy, sheep, goats, camels, horses and
zoo animals. Our specialist products for dairy
and poultry are widely popular and we also
custom-create formulations to meet the special
requirements of farms and animals.
Brands: Energizer (Rumen-protected fats for
dairy cattle), Unimixx (vitamin mineral
premixes)
ENSURING ENRICHED
FEEDReadymade quality,
custom-made formulations
20. OUT-OF-THE-BOX
SOLUTIONS
To support our varied packaging requirements,
IFFCO has established a strong presence in
select packaging and industrial products. Our
corrugated box plant produces liners, shipping
cartons, die-cut boxes, trays and blanks, micro
flutes, POP displays and speciality fitments. Our
proven quality and capabilities have also led to
development of customers in our region.
LEADERSHIP IN PLASTICS
At IFFCO, we supply plastics to bottlers and
other manufacturers in over 40 countries in the
Middle East, Africa, the Far East and Australia.
We serve the carbonated beverage and mineral
bottling industries by meeting their needs in PET
pre-forms and related closures, apart from the
juice, edible oil and dairy product segments.
We also produce blow moulded plastic bottles,
containers, jars and polyolefin master batches in
colour/white for the plastic converting industry,
plus PVC compounds for a range of applications.
Our sophisticated tool room makes precision
dies, moulds and related fixtures, in addition to
providing dedicated workshop services for the
Group companies.
Brands: Empet, Emcap, Emform
37 - 38
RETAINING
THE FRESHNESS OF
FO ODPreserving high quality
till it reaches you…
CORRUGATED
BOXES
PLASTICS
21. SIMPLE FORMULA: DELIVER
OUTSTANDING QUALITY
IFFCO Chemicals FZE, an international chemicals
company, produces solvent- and water-based
polymers for decorative and industrial coating
applications. Equipped with highly advanced
facilities, the company caters to the needs of the
paint, adhesive and composites industries in the
Middle East, Levant and the Indian subcontinent.
IFFCO Chemicals aims to understand specific
requirements of customers and become a value
added partner to them in the region. The
company enjoys the Group’s backing in vegetable
oils, Oleo chemicals and state-of-the-art R&D –
and nurtures the vision of turning into a
multi-locational, international player in polymers.
39 - 40
IFFCO
CHEMICALS
FORGING A
WITH CUSTOMERS
CHEMISTRY
Partnering to add value,
exceeding expectations
22. WORLD-CLASS
DISTRIBUTION CAPABILITIES
IFFCO’s competent distribution companies and
networks are key stakeholders in the Group’s
emergence as a leading FMCG entity in the
region. We have a strong presence in the United
Arab Emirates, Oman, Kuwait and Saudi Arabia,
complemented by strategically located
warehousing, in-house fleets and state-of-the-art
transport management technologies – all of
which offer enhanced service and higher
efficiency levels. Our distribution strengths are
crucial to our overall market presence, impacting
shelf supremacy, product availability, higher
market penetration, brand activations and
upgraded services.
DELIGHTING BAKERS AND
CHEFS
Bakeries, hotels, restaurants, fast food chains,
Quick Service Restaurants, caterers and
cafeterias now have a dedicated partner: IFFCO
Foodservice. We listen to and understand
specific requirements of our customers - in
creating complete solutions for these passionate
bakers and chefs. We bring professional advice,
ingredient solutions and unmatched service
combining innovation in product development
and creating value.
We currently supply speciality oils, customised
flours, sauces including mayonnaise and ketchup,
and premium bakery ingredients. Our total
solutions add value through improved taste,
contributing to the growth of business of our
clients. Today we are the HORECA segment’s
supplier of choice, thanks to our professional
track record, ethical ways of doing business and
outstanding service. We work together with
Culinary Guild activities in different countries,
networking with senior chefs to continuously
develop new concepts to meet the ever-changing
needs of their consumers.
41 - 42
IFFCO
FOODSERVICE
EXCELLENCEFor hospitality professionals who
just don't compromise
PARTNERING FOR
23. 43 - 44
Strengthening our Middle Eastern footprint,
achieving higher growth in key segments
STRONG INTERNATIONAL
PRESENCE,
STRATEGIC SEGMENT
GR WTHLOCAL
STRENGTHS,
INTERNATIONAL
OUTLOOK
24. 45- 46
IFFCO KSA
The Group’s subsidiary, Delmon Products
Limited, incorporates integrated facilities for
edible oil refining, filling and packaging. The
company, which caters to the retail and food
industries, has a countrywide network of offices
and warehouses.
Brands: Noor, Hayat, Tri Star, Sunny, Alfa
IFFCO EGYPT
Among North Africa’s leading refining and
processing companies in edible oils and fats,
IFFCO Egypt serves the domestic, MENA and
Levant markets. The company produces
vegetable oils, ghee, natural butter, shortenings
and margarine – catering to industrial, bakery,
institutional, Foodservice Retail and Quick
Service Restaurant clientele.
Brands: Noor, Sunny, Amira, Fern, Star
Compagnie Generale Des Industries
Alimentaires (COGIA SA), an IFFCO subsidiary,
is Tunisia’s leading processor of olive oil
exporting to Middle East, Africa and Americas.
Brands: Rahma, Allegro
IFFCO TUNISIA
L’Appetissante, a company that produces
biscuits, wafers and cakes, is a wholly owned
IFFCO subsidiary in Tunisia, catering to the
Middle East, North Arica, West Africa and
Southern markets with renowned brands.
Brands: Tom, ChocoTom
IFFCO OMAN
The Group’s presence in Oman is through Atyab
IFFCO Poultry LLC, a JV between IFFCO Poultry
Company Limited and Atyab Investments LLC,
the investment arm of Oman Flour Mills SAOG,
an integrated poultry major.
Brands: A'Rayaf
IFFCO also has a majority stake in National
Biscuit Industries Limited SAOG (NABIL), a
leading manufacturer of biscuits, wafers and
snack foods.
Brands: Nabil, Oryx, Trents
25. 47 - 48
FELDA IFFCO OIL PRODUCTS
FELDA IFFCO Oil Products (FIOP) located in
Pasir Gudang, Johor in the southernmost part of
Malaysia, is a refining facility for palm oil and other
derivatives. FISB is the major shareholder in FIOP
with Mitsui & Co and Adeka Pte Ltd from Japan.
FIOP is mainly involved in refining and
fractionating of palm oil covering a wide product
range. This highly equipped facility has numerous
accreditations.
IFFCO MALAYSIA SDN. BHD.
The IFFCO Malaysia Palm Oil processing plant in
Jahor Bahru produces high value ingredients for
the Animal Husbandry industry. Our brands are
well known in over 40 countries worldwide. Our
brands provide specific customer solutions to
Dairy Farmers addressing energy deficiencies
during lactation and calving, while also providing
fertility enhancement. We provide our customers
with the freshest raw materials on a daily basis
ensuring very low oxidation levels, high product
activity and absorption. This unique capability
differentiates our brands internationally and we
lead in this category by offering quality and
reliability.
Brands: Energizer Gold, Energizer RP 10,
Activa
IFFCO PAKISTAN
A leader in the country’s edible oils and fats
segment, IFFCO Pakistan engages in processing,
packaging and marketing of cooking oil, fats and
margarine. We own and operate the largest
edible oil refinery in Pakistan, enjoying a strategic
location inside Port Qasim.
Brands: Golden Sun, Evian, Aghaaz, Sunny,
IFFCO Star
IFFCO MALAYSIA
Our partner in Malaysia, Felda Global Ventures, is
the largest palm plantation house in the world.
FELDA IFFCO Sdn Bhd, our joint venture, refines,
processes, packages and markets palm and palm
kernel based products for the retail as well as
industrial segments. An integrated industrial
complex has been strategically set up at Port Klang
for refining, fractionation, hydrogenation and
production of shortening and margarines. It
completes the value chain in edible oils and fats –
from plantation to packaging and branding. In a
strategic move, we have established refining and
processing facilities in Indonesia and Turkey.
26. IFFCO EUROPE
FELDA IFFCO France SA has the mandate to
identify new markets and investments in
alignment with the Group’s expansion strategies
in Europe. The company is also responsible for
catering to the catchment areas along the west of
Suez Canal, Africa and the Americas. This
includes sales of bulk oils and oil products coming
out of the Asian refineries of IFFCO.
IFFCO TURKEY
FELDA IFFCO Gida Sanayi ve Ticaret A.S is
established in Izmir, Atatürk Organized Industry.
FELDA IFFCO Gıda Sanayi ve Tic. A.S is
exporting to Africa, Middle East, America and
the Balkans with its own brand ‘Filza’. It operates
with its production facility in Izmir and sales
office in Istanbul. The factory's capabilities
include all processes from refining, processing to
filling and packaging. The refinery is designed for
processing different kinds of vegetable oils
supporting our advanced facilities for
hydrogenation, interesterification, margarine
filling and production.
This has created the ability to produce
value-added edible oils, specialised fats and
margarine for industrial customers, bakeries,
foodservice and retailers.
We invest in comprehensive R&D and analytical
capabilities to enable us to create unique,
customised products. Our test kitchens check
the performance of oils and fats to ensure that
the products have a consistent quality.
Filza has a wide product range of edible liquid
oils, shortenings and margarine, produced with
the highest standards of quality aimed at
sustaining the satisfaction and preference of
consumers across countries.
Meeting and exceeding consumer satisfaction is a
priority for the company.
49 - 50
IFFCO INDONESIA
Based in Jakarta, IFFCO Indonesia is involved in
the exports of palm oil and its downstream. PT
Synergy Oil Nusantara (PT SON), a joint venture
with FELDA IFFCO and Tabung Haji of Malaysia,
has set up facilities that cover refining and
fractionation of palm and palm kernel oil.
27. STRONG LOGISTICS FOR A
SMOOTH FLOW
Our services include ship chartering, shipping
agency, freight forwarding, transportation and
warehousing – all strengths that have been built
in-house. For us at IFFCO, logistics is an
important strategic factor that guarantees a
smooth, optimal flow of our products from
factories to shop shelves.
EFFICIENT MOVEMENT BY SEA
Our ship chartering team scouts global markets
to ensure cost efficiency in bulk freight contracts
and supports our bulk commodity procurement
programme. All vessel unloading needs are
attended to by our shipping agency service with
promptness and efficiency. While our centralised
freight forwarding function makes sure that all
movement of raw material and to-market
products is cost-effective and on schedule.
EXTENSIVE
TRANSPORTATION BY ROAD
With a commercial fleet of over 500 vehicles, we
own and manage a widespread network across
the Middle East and Levant. The fleet includes
purpose-built carriers like grain hoppers,
refrigerated trailers, curtain siders, feed trailers
and bulk tankers dedicated to serving the
institutional segment.
51 - 52
buying programme vis-à-vis the current
global trends.
Our sheer scale of operations necessitates
prudent investments in storage and material
handling infrastructure. The storage sites,
strategically located in or near seaports, enjoy
unmatched locational advantages with their silos
and tanks within 100m of vessel berths. Port
Khalid and Hamriyah in the UAE, Yanbu Port in
Saudi Arabia on the Red Sea, Abadiyah on the
Red Sea and Damietta on the Mediterranean Sea
in Egypt, Port Qasim in Pakistan, Port Klang and
Pasir Gudang in Malaysia, Batan in Indonesia – all
have storage facilities within the port.
We use advanced technology for efficient
and cost effective unloading. Through
quay-located ship unloading, underground
ship-to-silo conveyor systems and mobile
ship-to-silo piping arrangements, we achieve
minimal human intervention, maximum speed
and error-free operations.
COMPETENCE IN
PROCUREMENT, HANDLING
AND STORAGE
At IFFCO, efficiency in procurement, handling
and storage of bulk raw materials is a crucial
priority. In the process, we have developed core
competencies in this area, with our team of
experienced professionals ensuring an optimal
QUALITY
TRANSPORTING
THE FRESHNESS AND
We ensure that the goodness we create
is not lost in transit
LOGISTICS
SHIPPING
ROAD
TRANSPORT
28. WHERE QUALITY IS THE ONLY
MISSION
At every IFFCO facility around the world, there's
only one mission: Quality. Each manufacturing
site of ours houses world-class quality assurance
laboratories and online testing equipment,
manned by qualified, experienced and passionate
teams. Their mandate is to align our production
to our zero-defect policy.
Our quality programmes are evaluated by
independent certification bodies, and conform to
the latest ISO standards. The HACCP
programme for instance, is critical to our food
and beverage operations. It continuously
monitors sensitive ingredients, critical process
control points and the human factor – to
eliminate health risks and guarantee product
quality. We employ stringent methods to make
sure that only the highest quality raw material
enters the company, facilitated by high quality
vendors and exclusive arrangements with them.
AT THE HEART OF
EXCELLENCE
Quality is so important to us at IFFCO, we have
set up an entire Excellence Centre dedicated to
it. The Centre is exclusively focused on R&D,
especially in oil modification, structured lipids, oil
stabilisation, emulsions, nutrition, seasoning and
product applications.
The Centre is supported by in-house ISO 17025
certified laboratories. It is equipped for the latest
instrumental analysis of lipid composition and to
determine physical properties.
A key component of the Centre is a
state-of-the-art test kitchen, contributing to
new product innovation as well as quality
benchmarking. The kitchen turns into a training
area where both employees and customers are
given regular orientation sessions.
The Excellence Centre comes with its own
bakery; facilities for oil refining, hydrogenation,
fractionation, interesterification, margarine,
shortening, chocolate, fillings, whipped creams,
ice cream and fried products; and pilot plants for
product development and process simulation.
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QUALITY
FIRST
Irrespective of what we produce,
our ultimate offering is quality
VALUE
DELIVERING
ENDURING
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Y UHAPPY
BRANDS THAT MAKE
Every hour, every minute of the day,
our brands bring a smile to millions of faces…
Spreading happiness every day!
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A PORTFOLIO
OF TRUST
our brands are our pride and
source of inspiration.
The preferred choice of
CONSUMERS IN
OVER 80 COUNTRIES,
source of inspiration.
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IFFCO’S manufacturing facilities,
sales and procurement offices
DISTRIBUTION COMPANIES,
A WORLD OF COMMITMENT
Our international footprint is testimony to our
quality commitment which we build in wherever we are
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INSPIRING EXCELLENCE,
TOGETHER
Excellence is at the very root of our existence,
of everything we do.
It is how we inspire our associates, employees and
consumers to aspire for the highest and the finest.
