1. VENI STRONGYLI
PERSONAL DATA Email: venistrogili@yahoo.gr
Mobile: +0030 693 2900353
WORK EXPERIENCE 2009 – today Civil Aviation Authority, Athens Int. Airport Spata
Head of Airport’s State VIP Lounge
• Responsible for the smooth and efficient operation of the Airport VIP Lounge
• Cooperate with all the Ministries in Greece, especially with the Ministry of Foreign Affairs
Protocol Department
• Liaise with the Airport community (Police, Security, Ground Handlers, Airlines, Customs)
and the accredited Embassies in obtaining the best service of the VIP Lounge’s guests
• Monitor and ensure the implementation of the State VIP Lounge’s operation policies and
procedures
• Solving operation problems in collaboration with all the airport relevant stakeholders
• Monitor and manage the VIP guests’ traffic
• Adjust the day by day operations requirement, according to the schedule and the special
needs of the VIP’s traffic
• Supervise and mentoring the department’s staff
2001 – 2009 Civil Aviation Authorities, Athens Int. Airport
Coordinator, Airport State VIP Lounge
• Assisting in managing the smooth operation of the State VIP room
• Coordinating with all the Airport Authorities and stakeholders
• Administration of the department
• Ensure the efficient operation of the State VIP room especially the welcome and farewell
of all VIP visitors
1983 – 2001 Civil Aviation Authorities, Athens Int. Airport, Hellinikon
Coordinator, Airport Information Desk
• Coordination with Apron Control
• Update the Arrivals and Departures Flight Information Board
• Airport Announcements
• Coordination with Airport Authorities and Airlines
• General information to the Airport Public (passengers, guests, meeters and greeters)
1980 - 1983 Royal Jordanian Airlines, Athens Int. Airport, Hellinikon
Ground Hostess
 Flights arrival and departure
 Ticket check-in counter
 Baggage Tracing
 Ticket issuance

2. 1979 – 1980 GOLDAIR l.t.d (Airlines’ General Sales Agent)
Airline ticket agent
 Airline reservation, ticket sales and issuance
1977 -1979 Plotin Air & Olympic Holidays
Coordinator
 Incoming Tours, planning, bookings, customer service
EDUCATION • 1977-1979 Diploma in Business Management and Executive Secretarial (IEK – DIDACTA Private
College)
• 1971-1977 High School
SEMINARS • Leadership Management (3 month extensive program - 1988)
• Total Quality Management (2 month extensive program - 1988)
• Customer Service (2 month extensive program - 1992)
• Marketing & Sales Promotion (3 month extensive program - 1992)
• Airline Marketing & Sales Promotion (2 weeks extensive program 1994)
PC SKILLS
• Ms Office (Word / Excel).
LANGUAGES  English (Writing, Speaking)
 French (Writing, Speaking)
REFERENCES
Available if needed
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