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Copyright © 2021,Bioforum
Validation strategies for cloud-based EDCs:
More innovation, less effort
April 2021
Copyright © 2021,Bioforum
Tanya du Plessis
Vice President,
Data Strategies and Solutions,
Bioforum
Natalie Townsend
Senior Solution Consultant,
Vault CDMS,
Veeva
2
- Confidential -
Copyright © 2020,Bioforum
3
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Eat, Sleep, Innovate, Repeat
? ?
? And where do I
find the time to
validate?
And then stay
validated?
But what needs
to be validated?
- Confidential -
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4
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A Regulatory Requirement
The sponsor is ultimately responsible for the validation
of the computerised system and for providing adequate
documented evidence on the validation process.
EMA, Notice to sponsors on validation and qualification of computerised systems used in clinical trials
- Confidential -
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5
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Why Is Validation So Critical?
“Failure to document and therefore demonstrate the validated state of
a computerised system is likely to pose a risk to data integrity, reliability
and robustness, which depending on the criticality of the affected data
may result in a recommendation from the GCP inspectors to the CHMP
not to use the data within the context of an MAA”.
EMA, Notice to sponsors on validation and qualification of computerised systems used in clinical trials
- Confidential -
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6
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Why Is Validation So Critical?
“Failure to document the validated state of a computerised system
poses a risk to data integrity, reliability and robustness, which
depending on the criticality of the affected data may result in a
recommendation from the GCP inspectors to the CHMP not to use the
data within an MAA”.
EMA, Notice to sponsors on validation and qualification of computerised systems used in clinical trials
- Confidential -
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7
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What Are The Typical Pitfalls?
Just checking a box
•Overlooking the
importance
•Overlooking the
complexities
Overdoing it
•Try to validate
EVERYTHING
•Disregarding ALL
vendor evidence
No scope
•Failure to define the
correct strategy and
scope (e.g. validate
modules that are
not being used)
Under estimating
•Not having the right
resources available
•Not having a project
plan and timelines
- Confidential -
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8
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Validation Testing
8
Two Ways to Validate
Validation confirms that a system meets the user’s intended use of the system.
Perform testing yourself for each
of your user requirements
1.
Provide evidence (documentation)
that your requirements have been
met through the vendor’s testing.
2.
- Confidential -
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9
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Validation Testing
9
Two Ways to Validate
Validation confirms that a system meets the user’s intended use of the system.
Provide evidence (documentation)
that your requirements have been
met through the vendor’s testing.
Perform testing yourself for each
of your user requirements
1) For each user requirement:
• Write a test script
• Perform data setup in a test environment
• Execute the test, following test documentation best practices
• Log any deviations from expected results and re-test as needed or
document work-around
• Sign-off on the test
1. 2.
- Confidential -
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10
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Copyright © 2021,Bioforum
Validation Testing
10
Two Ways to Validate
Validation confirms that a system meets the user’s intended use of the system.
Provide evidence (documentation)
that your requirements have been
met through the vendor’s testing.
Perform testing yourself for each
of your user requirements
2) For each user requirement represented in the vendor’s csv documentation:
Document the vendor’s ID for the most recent execution of a test for that requirement.
1. 2.
- Confidential -
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11
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Defining A Successful
Validation Strategy
Where to start?
- Confidential -
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12
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Validation Success
• Keep a record of what you have and have not done, understand what you
have so it is straightforward to reference
If it’s not documented
it didn’t happen
• Plan process and associated tasks and assign timelines
• Ensure there is a team available to execute (not as a side-line activity)
It’s a project not a task
• Get help when needed
• Prevention of rework and/or awkward questions from an auditor
No assumptions
• Plan for the next version upgrades from the beginning
Understand version
update processes
• Work with vendors that know the process, what needs to be in place, and
their responsibilities
Involve the vendor
- Confidential -
Copyright © 2020,Bioforum
13
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Copyright © 2021,Bioforum
Vault CDMS Validation Approach
Software Quality Testing
Performed & Maintained by Veeva
PLC - Design, Unit Test, Build
Infrastructure
Specification
Hardware Quality Testing
Business Requirements
Document (BRD)
Software Quality Testing
Customer-Specific
Customer-Specific Application Configuration
Performed by Customer Project Team, consulted with Veeva
-User Requirements Spec (EDC System Req’s)
-Configuration Requirements Spec (VDS)
System Qualification
-User Acceptance Testing
-Configuration Verification
Study Design
Specification
Performed by Customer Study Team
Traceability
Study
Project
Product
Study Build
IQ
PQ
OQ
Study Design Verification
User Acceptance Testing
Study Qualification
Veeva validates
that the software
has been built per
our business
requirements
The customer must
validate that the
solution works per
their intended use
Each study must be
verified as meeting
study requirements
System
Validation
Study
Qualification
- Confidential -
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14
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Veeva Compliance Docs
Provides self-service access to
Validation Documentation, across
all releases and Veeva Products
- Confidential -
Copyright © 2020,Bioforum
15
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Copyright © 2021,Bioforum
Validation Essentials
Processes
Performance
Qualification (PQ)
Defines the
specific business
requirements for
the system
User
Requirements
Specification
Outlines the
testing activities
and the test
scripts that will
be executed to
verify the
business
requirements for
configuration of
the system
PQ
Protocol
Defines the
objectives of the
validation
exercise and
activities, and
procedures and
responsibilities
for
accomplishing
those objectives
Validation
Plan
Validation Preparation
Processes
Performance
Qualification (PQ)
Summarizes all
activities
associated with
the validation
exercise,
including results
of testing
defined in the
UAT/PQ Test
Plan
Validation
Summary
Report
Validation
Completed
Val Summary
Provides linkage
between the
system
requirements
captured in the
URS and the
associated
UAT/PQ tests
that were
executed to
confirm those
requirements
Traceability
Matrix
Provide detailed
test procedures
and instructions
on how to
execute the
specific test
functions
defined in the
UAT/PQ Test
Plan
PQ
Scripts
UAT
Start
UAT
End
UAT
- Confidential -
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16
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16
Maintaining A Validated State
• Draft Release Impact Assessment
• Customer Release Preview Webinars
• Pre-Release Vaults Available
• Release Impact Assessment
- Confidential -
Copyright © 2020,Bioforum
17
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Copyright © 2021,Bioforum
Feature Enablement Detail
17
- Confidential -
Copyright © 2020,Bioforum
18
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Copyright © 2021,Bioforum
Validation & Innovation
18
Before
Release
Step 1
Prepare for
Auto-On Features
Step 2
Adopt new
Configurable Features
Stay
Validated
Obtain
Maximum
Value
After
Release
Strategy Objectives
- Confidential -
Copyright © 2020,Bioforum
19
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Copyright © 2021,Bioforum
Teaming for Customer Success
19
- Confidential -
Copyright © 2020,Bioforum
20
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Copyright © 2021,Bioforum
Looking To The Future
Embarking on a new
strategy/journey to
compliment your
current process
Thinking
Ahead
Copyright © 2021,Bioforum
Thank you very much
Q&A
- Confidential -
Copyright © 2020,Bioforum
22
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Copyright © 2021,Bioforum
20 May, 2021
Register now
Summit Connect is where the life sciences
community gathers to learn and exchange
knowledge.
This year, more than 2,000 R&D and Quality
experts will come together for a day of
collaboration and innovative discussions.
- Confidential -
Copyright © 2020,Bioforum
23
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Copyright © 2021,Bioforum
20 May, 2021
Register now
Summit Connect is where the life sciences
community gathers to learn and exchange
knowledge.
This year, more than 2,000 R&D and Quality
experts will come together for a day of
collaboration and innovative discussions.
Clinical
Operations
Drive trial efficiency with a
unified and connected clinical
ecosystem
Clinical
Data
Breaking from tradition to drive
change in data management
Regulatory
Drive regulatory transformation
with unified RIM
Quality
A proactive approach to Quality
Management
Safety
Safety transformation with a
unified PV solution
Platform
Streamline end-to-end business
processes with a unified and
connected platform
Copyright © 2021,Bioforum

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Validation strategies for cloud-based EDCs: more innovation, less effort

  • 1. Copyright © 2021,Bioforum Validation strategies for cloud-based EDCs: More innovation, less effort April 2021
  • 2. Copyright © 2021,Bioforum Tanya du Plessis Vice President, Data Strategies and Solutions, Bioforum Natalie Townsend Senior Solution Consultant, Vault CDMS, Veeva 2
  • 3. - Confidential - Copyright © 2020,Bioforum 3 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Eat, Sleep, Innovate, Repeat ? ? ? And where do I find the time to validate? And then stay validated? But what needs to be validated?
  • 4. - Confidential - Copyright © 2020,Bioforum 4 Copyright © 2021,Bioforum Copyright © 2021,Bioforum A Regulatory Requirement The sponsor is ultimately responsible for the validation of the computerised system and for providing adequate documented evidence on the validation process. EMA, Notice to sponsors on validation and qualification of computerised systems used in clinical trials
  • 5. - Confidential - Copyright © 2020,Bioforum 5 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Why Is Validation So Critical? “Failure to document and therefore demonstrate the validated state of a computerised system is likely to pose a risk to data integrity, reliability and robustness, which depending on the criticality of the affected data may result in a recommendation from the GCP inspectors to the CHMP not to use the data within the context of an MAA”. EMA, Notice to sponsors on validation and qualification of computerised systems used in clinical trials
  • 6. - Confidential - Copyright © 2020,Bioforum 6 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Why Is Validation So Critical? “Failure to document the validated state of a computerised system poses a risk to data integrity, reliability and robustness, which depending on the criticality of the affected data may result in a recommendation from the GCP inspectors to the CHMP not to use the data within an MAA”. EMA, Notice to sponsors on validation and qualification of computerised systems used in clinical trials
  • 7. - Confidential - Copyright © 2020,Bioforum 7 Copyright © 2021,Bioforum Copyright © 2021,Bioforum What Are The Typical Pitfalls? Just checking a box •Overlooking the importance •Overlooking the complexities Overdoing it •Try to validate EVERYTHING •Disregarding ALL vendor evidence No scope •Failure to define the correct strategy and scope (e.g. validate modules that are not being used) Under estimating •Not having the right resources available •Not having a project plan and timelines
  • 8. - Confidential - Copyright © 2020,Bioforum 8 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Validation Testing 8 Two Ways to Validate Validation confirms that a system meets the user’s intended use of the system. Perform testing yourself for each of your user requirements 1. Provide evidence (documentation) that your requirements have been met through the vendor’s testing. 2.
  • 9. - Confidential - Copyright © 2020,Bioforum 9 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Validation Testing 9 Two Ways to Validate Validation confirms that a system meets the user’s intended use of the system. Provide evidence (documentation) that your requirements have been met through the vendor’s testing. Perform testing yourself for each of your user requirements 1) For each user requirement: • Write a test script • Perform data setup in a test environment • Execute the test, following test documentation best practices • Log any deviations from expected results and re-test as needed or document work-around • Sign-off on the test 1. 2.
  • 10. - Confidential - Copyright © 2020,Bioforum 10 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Validation Testing 10 Two Ways to Validate Validation confirms that a system meets the user’s intended use of the system. Provide evidence (documentation) that your requirements have been met through the vendor’s testing. Perform testing yourself for each of your user requirements 2) For each user requirement represented in the vendor’s csv documentation: Document the vendor’s ID for the most recent execution of a test for that requirement. 1. 2.
  • 11. - Confidential - Copyright © 2020,Bioforum 11 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Defining A Successful Validation Strategy Where to start?
  • 12. - Confidential - Copyright © 2020,Bioforum 12 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Validation Success • Keep a record of what you have and have not done, understand what you have so it is straightforward to reference If it’s not documented it didn’t happen • Plan process and associated tasks and assign timelines • Ensure there is a team available to execute (not as a side-line activity) It’s a project not a task • Get help when needed • Prevention of rework and/or awkward questions from an auditor No assumptions • Plan for the next version upgrades from the beginning Understand version update processes • Work with vendors that know the process, what needs to be in place, and their responsibilities Involve the vendor
  • 13. - Confidential - Copyright © 2020,Bioforum 13 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Vault CDMS Validation Approach Software Quality Testing Performed & Maintained by Veeva PLC - Design, Unit Test, Build Infrastructure Specification Hardware Quality Testing Business Requirements Document (BRD) Software Quality Testing Customer-Specific Customer-Specific Application Configuration Performed by Customer Project Team, consulted with Veeva -User Requirements Spec (EDC System Req’s) -Configuration Requirements Spec (VDS) System Qualification -User Acceptance Testing -Configuration Verification Study Design Specification Performed by Customer Study Team Traceability Study Project Product Study Build IQ PQ OQ Study Design Verification User Acceptance Testing Study Qualification Veeva validates that the software has been built per our business requirements The customer must validate that the solution works per their intended use Each study must be verified as meeting study requirements System Validation Study Qualification
  • 14. - Confidential - Copyright © 2020,Bioforum 14 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Veeva Compliance Docs Provides self-service access to Validation Documentation, across all releases and Veeva Products
  • 15. - Confidential - Copyright © 2020,Bioforum 15 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Validation Essentials Processes Performance Qualification (PQ) Defines the specific business requirements for the system User Requirements Specification Outlines the testing activities and the test scripts that will be executed to verify the business requirements for configuration of the system PQ Protocol Defines the objectives of the validation exercise and activities, and procedures and responsibilities for accomplishing those objectives Validation Plan Validation Preparation Processes Performance Qualification (PQ) Summarizes all activities associated with the validation exercise, including results of testing defined in the UAT/PQ Test Plan Validation Summary Report Validation Completed Val Summary Provides linkage between the system requirements captured in the URS and the associated UAT/PQ tests that were executed to confirm those requirements Traceability Matrix Provide detailed test procedures and instructions on how to execute the specific test functions defined in the UAT/PQ Test Plan PQ Scripts UAT Start UAT End UAT
  • 16. - Confidential - Copyright © 2020,Bioforum 16 Copyright © 2021,Bioforum Copyright © 2021,Bioforum 16 Maintaining A Validated State • Draft Release Impact Assessment • Customer Release Preview Webinars • Pre-Release Vaults Available • Release Impact Assessment
  • 17. - Confidential - Copyright © 2020,Bioforum 17 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Feature Enablement Detail 17
  • 18. - Confidential - Copyright © 2020,Bioforum 18 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Validation & Innovation 18 Before Release Step 1 Prepare for Auto-On Features Step 2 Adopt new Configurable Features Stay Validated Obtain Maximum Value After Release Strategy Objectives
  • 19. - Confidential - Copyright © 2020,Bioforum 19 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Teaming for Customer Success 19
  • 20. - Confidential - Copyright © 2020,Bioforum 20 Copyright © 2021,Bioforum Copyright © 2021,Bioforum Looking To The Future Embarking on a new strategy/journey to compliment your current process Thinking Ahead
  • 21. Copyright © 2021,Bioforum Thank you very much Q&A
  • 22. - Confidential - Copyright © 2020,Bioforum 22 Copyright © 2021,Bioforum Copyright © 2021,Bioforum 20 May, 2021 Register now Summit Connect is where the life sciences community gathers to learn and exchange knowledge. This year, more than 2,000 R&D and Quality experts will come together for a day of collaboration and innovative discussions.
  • 23. - Confidential - Copyright © 2020,Bioforum 23 Copyright © 2021,Bioforum Copyright © 2021,Bioforum 20 May, 2021 Register now Summit Connect is where the life sciences community gathers to learn and exchange knowledge. This year, more than 2,000 R&D and Quality experts will come together for a day of collaboration and innovative discussions. Clinical Operations Drive trial efficiency with a unified and connected clinical ecosystem Clinical Data Breaking from tradition to drive change in data management Regulatory Drive regulatory transformation with unified RIM Quality A proactive approach to Quality Management Safety Safety transformation with a unified PV solution Platform Streamline end-to-end business processes with a unified and connected platform