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The purpose of user testing is to assess users ability to use the site features efficiently and carry out mission critical site tasks without encountering significant barriers… but what happens when the site’s power-users are staff and administrators?
If your organization uses a CMS simply because it is easy to update site content, know that there are a lot of other administrative efficiencies a Drupal site can accomplish for an organization - if it’s easy to use.
Often sites are designed for the end user but leave the user experience of the administrator as an afterthought, or even forgotten altogether.
User testing the administration of your Drupal site is a solid investment, as increased efficiency means less time fiddling with webby things and more time to pour into your organization’s mission!
- How to identify content workflow efficiencies
- How to assess whether the information model is appropriate
- How to identify simple, small changes that could save admins hours of effort
Plan to improve the the administrative UX of your site as with this present a step-by-step guide for how to gather vital admin user information, analyze it and document actionable improvements.