COMMUNICATION

1. Name of the Teacher : Vanditha.P.R Standard : XII
Name of the School : Govt. Modal H.S.S,Venjaramoodu Strength : 45/60
Subject : Business Studies Age : 17years
Unit : Directing Duration : 45 minutes
Topic : Formal Communication Date : 30/09/2015
Content Outline Formal and Informal Communication
Content Analysis
Terms
Facts
Concept
Formal Communication, Communication Network, Wheel pattern, ‘Y’ pattern, chain pattern, Circle
pattern, All circle patterns, Informal communication, Grapevine Network.
 Formal organization official communication along the chain of command is called formal
communication.
 This communication takes place between a superior and subordinate, subordinate and superior and
among that person in same level.
 Vertical communication flows either upwards or downwards through formal chain of command.
 The pattern of exchange of information by members of a work group is known as communication
network.
 Wheel pattern, communication flows from a person at the centre to all other members of the
group..
 In ‘Y’ pattern, some persons are closer to the person at the centre and can communicate.
 Chain pattern the persons at the end of the chain can communicate.
 Circle pattern permits each person in the group to communicate with one another.
 All channel pattern all members of the group can communicate with one another.
 Informal communication is based informal relationship between the members of the organization
 Official communication along the chain of command is called formal communication
 Informal communication is based on informal relationship between the members of the
organization.
 The workers are paid wages on the basis of output or units produced under piece rate system.
LESSON PLAN

2. Curricular objectives
Pre- requisites
Learning materials
Learning strategy
To develop an idea about the term ‘Communication’ and enable them to classifies as formal and
informal communication and evaluate its various network channel in the both formal and informal
communication in an organization through Brain storming, Group Discussion, General Discussion
and enable students to prepare note based on it.
Learner should have an idea about “communication”
 Usual class room aids like blackboard and chalk.
 Chart showing the types of communication
 Activity sheet.
 Brain storming
 Group Discussion
 General Discussion

3. PHASE I : INTRODUCTORY PHASE
Activity (General Discussion)
After the usual class procedures teacher starts the class by narrating two situation containing
the official conversation between General manager and sales manager, then a the sales
manager conduct marketing executive for the purpose of conducting marketing executives
review meeting. And showing another video between sales executive to purchase manager for
the purpose of invite him for the movie than purchase manger contacts the Accounts executive
for invite for the same. h month and eleventh hours and did the same thing .
Teacher gives the following questions for initiating the discussion.
Lead points
 What is the different these two situations are shows us?
 It is any need for the any need of informal communication in the organization?
 Explain how the formal communication flows?
 Explain the flow of communication in second step?
From the above discussion learner arrive at conduction that “In an organization both the
formal and informal communication is used for exchange facts.”
Students listen to the two situations carefully.
Students actively respond about the lead points.
Students derived to the conclusion.
CLASS ROOM INTERACTION PROCEDURE/ACTIVITY PUPIL’SRESPONSE

4. Concept to be consolidated (PPT)
Communication mainly two types : Formal and Informal
organization

5. PHASE II: DEVELOPMENTAL STAGE
Activity I : (General Discussion)
General discussion through presentation of slide, which shows two types of communication
network.
Figure 1
Students are actively participated in the group
discussion.

6. Figure 2
Based on this slide teacher ask following lead questions :

7. Lead points
 How this two communication differ from one another?
 What are the natures of the both networks?
 How its differ from one another?
Concepts to be consolidated (PPT)
Formal communication: Official Communication
along the chain of command is called formal
communication
Informal communication: Based on informal
relationship between the members of the
organization at same or different levels.

8. Activity: 2 (Group Discussion)
Teacher divides the class in to five groups and papers gives to each group. Teacher says
that each group has a paper containing a network pattern of communication. Based on that
each group member discusses that nature and flow of communication. And also give any name
suit for those communication networks according to its shape.
Teacher analyzes the points of each group. Based on the activity, the learner arrives at a
conclusion that the formal communication has various type of network pattern.
Concept to be consolidated
COMMUNICATION NETWORK
1.Wheel Pattern
2.Y pattern
3,Chain Pattern
4.Circle Pattern
5.All Channel Pattern
Students are actively participated in the group
discussion.

9. Activity 3: (Group Discussion)
Teacher divides the class in to five groups and asks each group create an informal network
pattern according to already explained situation in the video. Based on that each group
member discusses that nature and flow of communication.
Teacher analyzes the points of each group. Based on the activity, the learner arrives at a
conclusion that the informal communication has various type of network pattern.
CONCEPT TO BE CONSOLIDATED
Informal Communication ; It is
generally referred to as the grapevine
because it spread throughout the
organization with the branches
irrespective of the all levels of
authority,
Students are actively participated in the group
discussion.

10. PHASE III : CONCLUDING ACTIVITY
Teacher exhibit a chart showing the five types of communication network and its
graphical representation.
Review Questions
 What you mean by formal communication?
 What you mean by wheel pattern communication network, and how it is flow?
 What you mean by informal communication?
Follow up Activity
Teacher said the students prepare note on formal and informal communication in an
organization and also shows the graphical representation of communication network with
example for each pattern.
Students answer to the questions correctly