2. Why I have chosen this job
• I have a big interest in IT and I like the idea of fixing
problems in the IT industry and This job will allow me to
show of my skills in IT, that’s why I have chosen IT
Support Engineer
3. Skills
• Technical skills
Essential:
* Proficient in the installation and support of all Windows Operating Systems
* Proven knowledge of AD
* Experience of Microsoft and some non-Microsoft networking. This will encompass:
o DNS
o DHCP
o WINS
o TCP/IP
o Active Directory
o User Account Management
o VPN Technologies
* Exchange Server 2003/ 2007 / 2010
* OCS/Lync
* Backup, Antivirus and Anti-spyware solutions, preferably Symantec
* Ethernet, cabling, routing, switches, protocol analysis
* Wireless networking
* RAID
* VOIP
* Virtualization ESX & Hyper-V
• IT Support Engineer Job in Berkshire - Jobsite
4. Other skills
• General IT support, either face to face or over the
telephone, working to resolve issues with hardware and
software applications effectively. Keeping accurate
records and communicating clearly with users.
• * Installing, configuring, monitoring and performing repairs
to hardware, software, networks and peripheral
equipment.
• * Implementing / enforcing procedures and training users
in the proper use of hardware and software
• IT Support Engineer Job in Berkshire - Jobsite
5. Attributes
• Responsible- because you will responsible for fixing and
setting up computers.
• Problem solving- you will have to solve the problem fast
so the company will not fall behind on its work
• Prioritizing task- you need to solve the bigger and more
important problems such as system repair than fixing a
smaller problem such as a computer programs such as
windows stopped working.
• Organisation skills- you will need to organise which
equipment you will need.
• Punctual- you will need to be on time so you wont get
behind on work.
6. Specific skills for other IT jobs
• You can use these skills for other jobs because in the IT
industry skills such as a the detailed understanding
hardware and software and also a very good knowledge
of using computer programs like Microsoft.
7. Job information
• The successful candidate will join a team responsible for
network infrastructure, servers, data security and user
administration within the Berkshire office but will also be
required to support remote offices within the UK as well as
abroad with an occasional requirement to travel to the other
offices.
The ideal candidate will have a solid background in network
and server administration and support, with particular emphasis
on excellent customer service skills and being able to provide a
secure, high-performance, reliable service to sophisticated and
demanding users.
•
http://www.jobsite.co.uk/job/it-support-engineer-
947113798?src=search&tmpl=lin
8. • This is the website I got my information from-
http://www.jobsite.co.uk/job/it-support-engineer-
947113798?src=search&tmpl=lin
• Thank you for watching
