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Digital delivery tool kit
Officers leading DFV projects
Project-Lite
workshop
1
Digital delivery tool kit
Welcome
&
introduction
2
Digital delivery tool kit
Overview
• How to run projects
• Developing a project plan
• Identifying the scope
• The role of governance
• Identifying issues and risks
• Reporting
3
Digital delivery tool kit
Projects
• Technology Facilitated Abuse
• Amendments to the DFV Protection Rules
• Courts related DFV legislative amendments
4
Digital delivery tool kit
5
Activity
Isometric line
Digital delivery tool kit
1
The role of
communication
6
Digital delivery tool kit
Communication is everything
7
it is the difference between success
and failure
Digital delivery tool kit
Communication
Any task or transaction that requires more than
one person can only be successfully completed
with communication.
8
Digital delivery tool kit
Communication
Any task or transaction that requires more than
one person can only be successfully completed
with clear, specific & relevant communication.
9
Digital delivery tool kit
miscommunication
10
Digital delivery tool kit
11
Activity
Draw this
Digital delivery tool kit
Draw this
12
• Split into pairs or three’s
• Choose someone to be the describer
• The others are going to do the drawing.
• Using words only the describer is going to ask the
drawers to draw a number of objects
• The drawers can ask questions
• The describer can only answer in words
Digital delivery tool kit
13
Discussion
Draw this
Digital delivery tool kit
Communication
• Some times we want to influence others
• Other times we need to be careful not to
influence others
• As a project lead you are responsible for the
management of a successful outcome – this
does not mean doing it your way.
14
Digital delivery tool kit
2
What's the aim of the Project ?
15
Digital delivery tool kit
What's the aim of the Project ?
• The aim should be a short paragraph that
relays the primary purpose of the project.
• Try to keep it to three key points.
• Water cooler conversations.
16
Digital delivery tool kit
What's the aim of the Project ?
To provide enough training, across a broad range of
key staff in the areas of:
Prince 2, MSP, Agile - Kanban(ish), Lean and GTD
that the participants can deliver business changes
required to achieve key strategic directions,
in an acceptably aggressive timeframe given a
transparent and scalable governance structure is in
place, or soon to be.
17
Digital delivery tool kit
Aim - technology facilitated abuse
To identify the options for implementation of the recommendations in the report of the
National Cybercrime Working Group, Addressing violence against women: technology-
facilitated abuse. An interagency working group will be established to progress this
work and develop the Qld response to the 15 recommendations that must be
considered.
Membership of the working group would likely include relevant DJAG representatives, the
Department of the Premier and Cabinet (DPC), the Queensland Police Service (QPS),
Public Safety Business Authority (PSBA), Queensland Treasury (QT) and the
Department of Communities, Child Safety and Disability Services (DCCSDS).
It is anticipated that we will report on progress at the NCWG meeting, likely to be held in
October 2016, before reporting back to COAG by the end of 2016.
18
Digital delivery tool kit
19
Activity
What’s the aim ?
Digital delivery tool kit
ACTIVITY
1. In your teams develop an aim for the project,
be as lean and viable as you can.
2. Share the aim with the other group.
3. Each team to write down
– 3 things they think would be part of the project
– 3 things they things will not be part of the
project
– Questions about the project
20
Digital delivery tool kit
3
Defining and managing Scope
21
Digital delivery tool kit
Defining and managing scope
Poor scope definition and management of scope
is in the top 5 reasons projects fail.
Things change they always do – its not about
stopping the change but managing it.
22
Digital delivery tool kit
Defining and managing Scope
• Why define the scope
• Why in and out of scope
• Adding to and changing
• Change control (your best friend)
23
Digital delivery tool kit
Scope - technology facilitated abuse
The 15 recommendations to be implemented include, ensuring:
• that front line service providers (including law enforcement) are more proactive in asking
questions to identify technology facilitated abuse (TFA);
• law enforcement are familiar with the range and potential severity of TFA;
• legislation adequately criminalises the distribution of intimate material via technology,
without consent;
• appropriate regulation of unauthorised access to electronic devices for the purposes of
monitoring, and surveillance/tracking; and
• evidence laws appropriately balance the rights of a defendant to challenge the admissibility
and reliability of evidence with the position of complainants who may be unable to
produce a device or thing on which evidence of TFA is allegedly stored
24
Digital delivery tool kit
25
SCOPE
SCOPE
SCOPE
Where is scope discussed ?
SCOPE
Digital delivery tool kit
26
Digital delivery tool kit
27
Digital delivery tool kit
28
SCOPE
SCOPE
SCOPE SCOPE
Digital delivery tool kit
Assumptions
• Assumptions play a major role in defining
scope
• ‘We will do this given that …’
• Resources, budget, time constraints
29
Digital delivery tool kit
Scope Creep
• ‘I think we could also do this ……’
• As a project manager you have to
protect your scope
• A change in scope will impact on
– Time
– Cost
– Resources 30
Digital delivery tool kit
31
Activity
Defining your scope
Digital delivery tool kit
ACTIVITY
• In your team discuss and write down
• Assumptions
• In scope items
• Out of scope items
• You will share between your groups
32
Digital delivery tool kit
33
Discussion
Were the things that you wrote
down earlier addressed ?
Digital delivery tool kit
4
Identifying what
needs to be done
34
Digital delivery tool kit
Identifying what needs to be done
• Critical paths
• Milestones
• Project plan
• Dependencies
35
Digital delivery tool kit
Gantt Chart
36
Digital delivery tool kit
Work breakdown structure
37
• typically used in a PMBOK (project
management body of knowledge) based
project
• outlines the work to be done. Is more
activity based and not product based
Digital delivery tool kit
Product based planning
38
• is a fundamental part of Prince 2 (projects
in controlled environments)
• intended to ensure that all of the necessary
products are identified and captured
Digital delivery tool kit
39
Product breakdown structure
• represents the relationship between the
products and sub-products in a project
• products can be organized into parent and
child relationships. That is, products are
further decomposed into sub-products
Digital delivery tool kit
Products MUST
Have value
40
Digital delivery tool kit
5
The role of governance
41
Digital delivery tool kit
The role of governance
Project management is not about making the
decisions or being in control.
In fact you can manage a very successful
project and never make one decision nor in
fact be in control.
42
Digital delivery tool kit
Governance roles
Chair
Senior supplier
Senior user
Project sponsor
Project executive
Working parties
Project boards
43
Digital delivery tool kit
• Scope creep
• Quality criteria
• Milestone changes
44
Digital delivery tool kit
6
Responding not reacting
45
Digital delivery tool kit
46
Our wonderful brain
Digital delivery tool kit
47
Short path to a response
Digital delivery tool kit
48
Long path to a response
Digital delivery tool kit
49
amygdala hijack
• Thalamus sends message
to the amygdala
• Amygdala checks with the
hypothalamus
• Amygdala sends a
message to the
hypothalmic-pituitary-
adrenal
Digital delivery tool kit
50
An amygdala hijack exhibits three signs:
•strong emotional reaction,
•sudden onset, and
•post realization if the reaction was
inappropriate
amygdala hijack
Digital delivery tool kit
amygdala hijack
51
How do we handle an amygdala hijack ?
Digital delivery tool kit
52
How do we handle an amygdala hijack ?
Count to 10
It takes about 6 seconds for the chemical to
dissipate
Digital delivery tool kit
7
Risks and Issues
53
Digital delivery tool kit
8
Reporting
54

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Project delivery workshop - DFVS

  • 1. Digital delivery tool kit Officers leading DFV projects Project-Lite workshop 1
  • 2. Digital delivery tool kit Welcome & introduction 2
  • 3. Digital delivery tool kit Overview • How to run projects • Developing a project plan • Identifying the scope • The role of governance • Identifying issues and risks • Reporting 3
  • 4. Digital delivery tool kit Projects • Technology Facilitated Abuse • Amendments to the DFV Protection Rules • Courts related DFV legislative amendments 4
  • 5. Digital delivery tool kit 5 Activity Isometric line
  • 6. Digital delivery tool kit 1 The role of communication 6
  • 7. Digital delivery tool kit Communication is everything 7 it is the difference between success and failure
  • 8. Digital delivery tool kit Communication Any task or transaction that requires more than one person can only be successfully completed with communication. 8
  • 9. Digital delivery tool kit Communication Any task or transaction that requires more than one person can only be successfully completed with clear, specific & relevant communication. 9
  • 10. Digital delivery tool kit miscommunication 10
  • 11. Digital delivery tool kit 11 Activity Draw this
  • 12. Digital delivery tool kit Draw this 12 • Split into pairs or three’s • Choose someone to be the describer • The others are going to do the drawing. • Using words only the describer is going to ask the drawers to draw a number of objects • The drawers can ask questions • The describer can only answer in words
  • 13. Digital delivery tool kit 13 Discussion Draw this
  • 14. Digital delivery tool kit Communication • Some times we want to influence others • Other times we need to be careful not to influence others • As a project lead you are responsible for the management of a successful outcome – this does not mean doing it your way. 14
  • 15. Digital delivery tool kit 2 What's the aim of the Project ? 15
  • 16. Digital delivery tool kit What's the aim of the Project ? • The aim should be a short paragraph that relays the primary purpose of the project. • Try to keep it to three key points. • Water cooler conversations. 16
  • 17. Digital delivery tool kit What's the aim of the Project ? To provide enough training, across a broad range of key staff in the areas of: Prince 2, MSP, Agile - Kanban(ish), Lean and GTD that the participants can deliver business changes required to achieve key strategic directions, in an acceptably aggressive timeframe given a transparent and scalable governance structure is in place, or soon to be. 17
  • 18. Digital delivery tool kit Aim - technology facilitated abuse To identify the options for implementation of the recommendations in the report of the National Cybercrime Working Group, Addressing violence against women: technology- facilitated abuse. An interagency working group will be established to progress this work and develop the Qld response to the 15 recommendations that must be considered. Membership of the working group would likely include relevant DJAG representatives, the Department of the Premier and Cabinet (DPC), the Queensland Police Service (QPS), Public Safety Business Authority (PSBA), Queensland Treasury (QT) and the Department of Communities, Child Safety and Disability Services (DCCSDS). It is anticipated that we will report on progress at the NCWG meeting, likely to be held in October 2016, before reporting back to COAG by the end of 2016. 18
  • 19. Digital delivery tool kit 19 Activity What’s the aim ?
  • 20. Digital delivery tool kit ACTIVITY 1. In your teams develop an aim for the project, be as lean and viable as you can. 2. Share the aim with the other group. 3. Each team to write down – 3 things they think would be part of the project – 3 things they things will not be part of the project – Questions about the project 20
  • 21. Digital delivery tool kit 3 Defining and managing Scope 21
  • 22. Digital delivery tool kit Defining and managing scope Poor scope definition and management of scope is in the top 5 reasons projects fail. Things change they always do – its not about stopping the change but managing it. 22
  • 23. Digital delivery tool kit Defining and managing Scope • Why define the scope • Why in and out of scope • Adding to and changing • Change control (your best friend) 23
  • 24. Digital delivery tool kit Scope - technology facilitated abuse The 15 recommendations to be implemented include, ensuring: • that front line service providers (including law enforcement) are more proactive in asking questions to identify technology facilitated abuse (TFA); • law enforcement are familiar with the range and potential severity of TFA; • legislation adequately criminalises the distribution of intimate material via technology, without consent; • appropriate regulation of unauthorised access to electronic devices for the purposes of monitoring, and surveillance/tracking; and • evidence laws appropriately balance the rights of a defendant to challenge the admissibility and reliability of evidence with the position of complainants who may be unable to produce a device or thing on which evidence of TFA is allegedly stored 24
  • 25. Digital delivery tool kit 25 SCOPE SCOPE SCOPE Where is scope discussed ? SCOPE
  • 28. Digital delivery tool kit 28 SCOPE SCOPE SCOPE SCOPE
  • 29. Digital delivery tool kit Assumptions • Assumptions play a major role in defining scope • ‘We will do this given that …’ • Resources, budget, time constraints 29
  • 30. Digital delivery tool kit Scope Creep • ‘I think we could also do this ……’ • As a project manager you have to protect your scope • A change in scope will impact on – Time – Cost – Resources 30
  • 31. Digital delivery tool kit 31 Activity Defining your scope
  • 32. Digital delivery tool kit ACTIVITY • In your team discuss and write down • Assumptions • In scope items • Out of scope items • You will share between your groups 32
  • 33. Digital delivery tool kit 33 Discussion Were the things that you wrote down earlier addressed ?
  • 34. Digital delivery tool kit 4 Identifying what needs to be done 34
  • 35. Digital delivery tool kit Identifying what needs to be done • Critical paths • Milestones • Project plan • Dependencies 35
  • 36. Digital delivery tool kit Gantt Chart 36
  • 37. Digital delivery tool kit Work breakdown structure 37 • typically used in a PMBOK (project management body of knowledge) based project • outlines the work to be done. Is more activity based and not product based
  • 38. Digital delivery tool kit Product based planning 38 • is a fundamental part of Prince 2 (projects in controlled environments) • intended to ensure that all of the necessary products are identified and captured
  • 39. Digital delivery tool kit 39 Product breakdown structure • represents the relationship between the products and sub-products in a project • products can be organized into parent and child relationships. That is, products are further decomposed into sub-products
  • 40. Digital delivery tool kit Products MUST Have value 40
  • 41. Digital delivery tool kit 5 The role of governance 41
  • 42. Digital delivery tool kit The role of governance Project management is not about making the decisions or being in control. In fact you can manage a very successful project and never make one decision nor in fact be in control. 42
  • 43. Digital delivery tool kit Governance roles Chair Senior supplier Senior user Project sponsor Project executive Working parties Project boards 43
  • 44. Digital delivery tool kit • Scope creep • Quality criteria • Milestone changes 44
  • 45. Digital delivery tool kit 6 Responding not reacting 45
  • 46. Digital delivery tool kit 46 Our wonderful brain
  • 47. Digital delivery tool kit 47 Short path to a response
  • 48. Digital delivery tool kit 48 Long path to a response
  • 49. Digital delivery tool kit 49 amygdala hijack • Thalamus sends message to the amygdala • Amygdala checks with the hypothalamus • Amygdala sends a message to the hypothalmic-pituitary- adrenal
  • 50. Digital delivery tool kit 50 An amygdala hijack exhibits three signs: •strong emotional reaction, •sudden onset, and •post realization if the reaction was inappropriate amygdala hijack
  • 51. Digital delivery tool kit amygdala hijack 51 How do we handle an amygdala hijack ?
  • 52. Digital delivery tool kit 52 How do we handle an amygdala hijack ? Count to 10 It takes about 6 seconds for the chemical to dissipate
  • 53. Digital delivery tool kit 7 Risks and Issues 53
  • 54. Digital delivery tool kit 8 Reporting 54

Editor's Notes

  1. Sometimes we need to influence others Actually we have to influence others. This is what it means to be a project manager.