Solicitating and sharing Feedback
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Presented during the Europe East Winter Conference 2017
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Solicitating and sharing Feedback
- 1. winter ‘17 conference of the ottoman empire
- 45. thanks for watching ευχαριστώ για την παρακολούθηση Благодаря за гледане izlemek için teşekkürler הצפייה על תודה hvala za gledanje Dank für aufpassen mulțumiri pentru vizionarea Ви благодариме за гледање
Editor's Notes
- Feedback vs Reviews What is feedback, what is review Feedback > review Oral before written Conversation vs Essay Question Value Ladder First we understand the subject Questions in order to understand Type of questions: Closed Yes No Open Explanation Idea Leading: Leads to Actions Guiding: Helps other to see what you see Discovery: No one has the answer yet Challenging(Why?): Question with assumption (the 5 why rule) Lewin Formula B=f(P,E) What is personality (Internal) How somebody acts Reasoning How you built Beliefs Temper Values What is environment (external) Upbringing Culture Education Events Social Stuff Judge level Income What is easily changeable? The four Pillows “I” perspective: the feedback is personal; it is me that is giving it to you. “People say” gives a sense of accusation and make the negatives more difficult to communicate Professional: Move away from the crowd, let the subject know that this is feedback session, even better ask her/him if that’s all right to give that feedback at this time. Example: Use the specific examples that you notice this behavior. This way it is not all theory Behavior: Suggest specific changes the environment that could lead to changes in Behavior
- That’s all the animals No animals were harmed
- oral
- written
- conversation
- essay
- How do we gather feeback?
- First we need to understand
- We do it by asking questions
- What kind of questions? Enter the question value ladder
- Conscientiousness = careful, or vigilant Agreeableness= empathetic and altruistic Neuroticism= emotional stability
- How do we deliver feedback?
- That’s all the animals No animals were harmed
- conversation