The Government of the Republic of Trinidad and Tobago, under its National Development Strategy, is pursuing its objective of creating a knowledge-based society, which will utilize reliable, secure and globally accessible information technology to provide citizens with improved government services. They have invested in WebSphere Portal and Lotus Web Content Management technology to form the foundation on which they will deliver services that improve the quality of citizens\’ interactions with their government through the “ttconnect” Portal. We\’ll review the implementation approach that enabled the government to leverage the country’s high concentration of mobile phones among its citizens and deliver an exceptional web experience. This session will illustrates how the government extended their Portal solution to provide citizens with mobile access to services and resources using IBM Mobile Portal Accelerator. We will discuss the business objectives, also challenges and solutions achieved as the IBM Services team leveraged the platform and assets to delivering rich content from Lotus Web Content Management to mobile devices, enabling a wide range of mobile web interaction capabilities for their audiences.

1. Session Code: BUS-S13 Session Title: tt connect : Delivering Government e-Services with IBM Mobile Portal Accelerator Speaker 1 Tracy Hackshaw, Chief Solution Architect, National ICT Company Limited (iGovTT) Speaker 2 Steve Matrullo, Engagement Delivery Manager, IBM Software Services for Lotus

5. e-Government Services

6. Portal e-Government Services E-Commerce ICT Security Change Management Project Management ICT Backbone - GovNeTT ttconnect Service Centres Ministries: Process, People and Technology Readiness Policy and Legislation Multiple Stakeholders: Government, Ministries, Vendors, Consultants