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THE LANDING PAGE 
A Marketer’s and 
Customer’s Mutual Friend
2 
TONY SATTLER 
Interactive Strategy Manager 
Swanson Russell 
@teesatts
3 
WHAT WE’LL COVER TODAY 
• Who we are and what we do 
• What are landing pages and why do we need them? 
• Landing page insights and tips for success 
• Tools of the trade 
• Summary 
• Questions
4 
WE ARE A FULL SERVICE, INTEGRATED AGENCY 
• Market Research + Segmentation 
• Branding + Strategic Marketing Communications 
• Digital + Mobile Advertising 
• Website Design + Development 
• Mobile Web + Application Development 
• Motion Graphics + Video Content Development 
• SEO + SEM 
• Database + Email Marketing 
• Public Relations + Social Media 
• Media Planning + Buying
5 
150 employees
6 
90 of clients 
outside of NE 
%
7 
50 years in 
business 
+
8 
1goal 
To build strong, meaningful relationships 
with our clients and their audiences.
9 
WHAT’S A LANDING PAGE? 
A web page that a 
potential customer 
arrives at 
to fulfill a specific action 
after 
expressing interest 
in one of your ads or 
search engine results.
10 
WHY LANDING PAGES? 
They give marketers the 
opportunity to 
match their intent to sell 
with the 
customer’s intent to buy.
11 
WHY DO THEY WORK? 
They have a single focus - 
to get customers to 
pay attention and interact 
with your conversion goal.
12 
If you don’t have a good 
landing page, 
it’s like going fishing 
without a net.
13 
WHY DO MOST LANDING PAGES SUCK? 
They try to do too much and the customer is 
compelled to run away.
14
15
16 
11 
LANDING PAGE INSIGHTS AND TIPS
17 
1 
ONE PAGE PER SOURCE
18 
ITERATIVE LANDING PAGES 
• Use an iteration of your landing page 
for each traffic source. 
• Maintain visual and content elements 
but tailored for each medium. 
• Allows measurement of best sources. 
Digital Ads Email / DM Social PPC / SEO
19 
2 
STAY FOCUSED
20 
Download this presentation 
and you’re 100% guaranteed 
to get a raise!
21 
BATTLE FOR ATTENTION 
There are three sides to attention that we need to consider: 
1. Capturing your customer’s attention 
2. Maintaining your customer’s attention 
3. Focusing your customer’s attention 
LANDING PAGE 
}SHOULD DO THIS. 
ATTENTION RATIO 
The ratio of interactive elements (links, etc.) on a page to the number of 
campaign conversion goals.
22 
HOMEPAGE 
• A typical homepage has approximately 
40 links. 
• In the example opposite there is 
actually a total of 56 links. 
• The attention ratio is 56:1.
23 
LANDING PAGE 
• The entire page is focused on one thing. 
• The messaging is very tightly related to 
the campaign goal and has only one 
interactive element - the CTA. 
• The attention ratio is 1:1.
24
25
26 
3 
CREATE 
CONTEXTUAL CONTENT
27 
CONTENT IS KING.
28 
CONTEXT IS SUPREME RULER OF THE UNIVERSE.
29 
Message match - continue the conversation 
you started in your ad!
GOOD MESSAGE 
MATCH 
30
BAD MESSAGE 
MATCH 
31
GOOD DESIGN 
MATCH 
32
33 
DEMONSTRATE BENEFITS OF USE 
• Quickly deliver your value proposition 
• Show use in context - a photo or video of your product being used in 
real life
34 
Video is shown to 
increase conversion rates up to 80%!
35 
4 
EDIT YOURSELF
36 
DON’T KID YOURSELF. 
NO ONE READS COPY. 
• Reading is effort and turns people away. 
Cut as much copy as possible. 
• If needed, break down remaining 
content in manageable chunks with 
bullets. 
• Clearly express your unique selling 
proposition in the headline. 
• Make the CTA actionable and full of 
intent with words like “get” or “start.”
37 
Focus 90% of your time 
on headline and CTA.
38 
5 
INSTILL CONFIDENCE
39 
BUILD TRUST WITH SOCIAL PROOF 
• Use social streams, testimonials, etc., to show that you are 
approachable and likable.
40
41 
6 
DESIGN WITH DIRECTIONAL CUES
42 
GUIDE THE CUSTOMER WITH DESIGN 
• Use arrows, color, contrast and spacing to move the user toward 
the conversion. 
NO CUES WITH CUES
43
44
45 
7 
WEIGH 
DATA VS CONVERSION
46 
OPTIMIZE DATA COLLECTION FORMS 
• Long forms and personal questions increase barriers to entry. 
• Test different forms. Focus on value exchange.
47
48
49 
FORMS CAUSE FRICTION.
50 
KEEP THEM SIMPLE, FUN AND FAIR.
51 
8 
ENABLE SHARING
52 
ENABLE SOCIAL SHARING 
• Provide mechanisms for people to share your page or save it for later.
53
54
55 
9 
CONSIDER ACCESS POINTS
56 
CONSIDER CUSTOMER ACCESS 
• 25% of ALL search traffic comes from mobile devices. 
• When designing mobile landing pages, think minimal. 
• Make sure that everything your customers need to perform an action 
can be seen instantly on the page. 
• Responsive design may not be the best solution.
57 
10 
ASK FOR MORE
58 
POST-CONVERSION MARKETING 
• Leverage confirmation pages to further engage with your customers. 
• Double down. You have a captive audience. 
• Free downloads, links to other offers, social follows, etc.
59
60
61
62 
11 
TEST AND OPTIMIZE
63 
A/B TESTING 
• Your landing pages can always be improved. 
• Experiment with two or three variants at a time to see which designs 
and messaging work best (headlines, images, CTAs, form fields, etc.). 
• We suggest one tweak at a time. - Test. Tweak. Repeat.
64 
TOOLS OF THE TRADE
65 
LANDING PAGE BUILDERS 
• DIY landing pages (mobile / desktop) 
• Templates or customized 
• No IT or development experience required 
• Tracking and analytics integrated automatically 
• A/B testing
66 
LANDING PAGE BUILDER SERVICES
67 
TRACKING AND OPTIMIZATION TOOLS
68 
IN SUMMARY 
• Landing pages match marketer’s and customer’s intent. 
• Must be focused and relevant or customers will run away. 
• Context should drive content. Show product in use. Use video if possible. 
• Edit your content ruthlessly. Headline and CTA are most important! 
• Use social tools to build trust and virality. 
• Use design to purposefully push toward a conversion. 
• Reduce form friction. 
• Consider experience for mobile access points. 
• Don’t be afraid to ask for more. 
• Test. Tweak. Repeat.
?Questions
!Thanks 
Download at 
slideshare.net/tonysattler

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The Landing Page - A Marketer's and Customer's Mutual Friend

  • 1. THE LANDING PAGE A Marketer’s and Customer’s Mutual Friend
  • 2. 2 TONY SATTLER Interactive Strategy Manager Swanson Russell @teesatts
  • 3. 3 WHAT WE’LL COVER TODAY • Who we are and what we do • What are landing pages and why do we need them? • Landing page insights and tips for success • Tools of the trade • Summary • Questions
  • 4. 4 WE ARE A FULL SERVICE, INTEGRATED AGENCY • Market Research + Segmentation • Branding + Strategic Marketing Communications • Digital + Mobile Advertising • Website Design + Development • Mobile Web + Application Development • Motion Graphics + Video Content Development • SEO + SEM • Database + Email Marketing • Public Relations + Social Media • Media Planning + Buying
  • 6. 6 90 of clients outside of NE %
  • 7. 7 50 years in business +
  • 8. 8 1goal To build strong, meaningful relationships with our clients and their audiences.
  • 9. 9 WHAT’S A LANDING PAGE? A web page that a potential customer arrives at to fulfill a specific action after expressing interest in one of your ads or search engine results.
  • 10. 10 WHY LANDING PAGES? They give marketers the opportunity to match their intent to sell with the customer’s intent to buy.
  • 11. 11 WHY DO THEY WORK? They have a single focus - to get customers to pay attention and interact with your conversion goal.
  • 12. 12 If you don’t have a good landing page, it’s like going fishing without a net.
  • 13. 13 WHY DO MOST LANDING PAGES SUCK? They try to do too much and the customer is compelled to run away.
  • 14. 14
  • 15. 15
  • 16. 16 11 LANDING PAGE INSIGHTS AND TIPS
  • 17. 17 1 ONE PAGE PER SOURCE
  • 18. 18 ITERATIVE LANDING PAGES • Use an iteration of your landing page for each traffic source. • Maintain visual and content elements but tailored for each medium. • Allows measurement of best sources. Digital Ads Email / DM Social PPC / SEO
  • 19. 19 2 STAY FOCUSED
  • 20. 20 Download this presentation and you’re 100% guaranteed to get a raise!
  • 21. 21 BATTLE FOR ATTENTION There are three sides to attention that we need to consider: 1. Capturing your customer’s attention 2. Maintaining your customer’s attention 3. Focusing your customer’s attention LANDING PAGE }SHOULD DO THIS. ATTENTION RATIO The ratio of interactive elements (links, etc.) on a page to the number of campaign conversion goals.
  • 22. 22 HOMEPAGE • A typical homepage has approximately 40 links. • In the example opposite there is actually a total of 56 links. • The attention ratio is 56:1.
  • 23. 23 LANDING PAGE • The entire page is focused on one thing. • The messaging is very tightly related to the campaign goal and has only one interactive element - the CTA. • The attention ratio is 1:1.
  • 24. 24
  • 25. 25
  • 26. 26 3 CREATE CONTEXTUAL CONTENT
  • 27. 27 CONTENT IS KING.
  • 28. 28 CONTEXT IS SUPREME RULER OF THE UNIVERSE.
  • 29. 29 Message match - continue the conversation you started in your ad!
  • 33. 33 DEMONSTRATE BENEFITS OF USE • Quickly deliver your value proposition • Show use in context - a photo or video of your product being used in real life
  • 34. 34 Video is shown to increase conversion rates up to 80%!
  • 35. 35 4 EDIT YOURSELF
  • 36. 36 DON’T KID YOURSELF. NO ONE READS COPY. • Reading is effort and turns people away. Cut as much copy as possible. • If needed, break down remaining content in manageable chunks with bullets. • Clearly express your unique selling proposition in the headline. • Make the CTA actionable and full of intent with words like “get” or “start.”
  • 37. 37 Focus 90% of your time on headline and CTA.
  • 38. 38 5 INSTILL CONFIDENCE
  • 39. 39 BUILD TRUST WITH SOCIAL PROOF • Use social streams, testimonials, etc., to show that you are approachable and likable.
  • 40. 40
  • 41. 41 6 DESIGN WITH DIRECTIONAL CUES
  • 42. 42 GUIDE THE CUSTOMER WITH DESIGN • Use arrows, color, contrast and spacing to move the user toward the conversion. NO CUES WITH CUES
  • 43. 43
  • 44. 44
  • 45. 45 7 WEIGH DATA VS CONVERSION
  • 46. 46 OPTIMIZE DATA COLLECTION FORMS • Long forms and personal questions increase barriers to entry. • Test different forms. Focus on value exchange.
  • 47. 47
  • 48. 48
  • 49. 49 FORMS CAUSE FRICTION.
  • 50. 50 KEEP THEM SIMPLE, FUN AND FAIR.
  • 51. 51 8 ENABLE SHARING
  • 52. 52 ENABLE SOCIAL SHARING • Provide mechanisms for people to share your page or save it for later.
  • 53. 53
  • 54. 54
  • 55. 55 9 CONSIDER ACCESS POINTS
  • 56. 56 CONSIDER CUSTOMER ACCESS • 25% of ALL search traffic comes from mobile devices. • When designing mobile landing pages, think minimal. • Make sure that everything your customers need to perform an action can be seen instantly on the page. • Responsive design may not be the best solution.
  • 57. 57 10 ASK FOR MORE
  • 58. 58 POST-CONVERSION MARKETING • Leverage confirmation pages to further engage with your customers. • Double down. You have a captive audience. • Free downloads, links to other offers, social follows, etc.
  • 59. 59
  • 60. 60
  • 61. 61
  • 62. 62 11 TEST AND OPTIMIZE
  • 63. 63 A/B TESTING • Your landing pages can always be improved. • Experiment with two or three variants at a time to see which designs and messaging work best (headlines, images, CTAs, form fields, etc.). • We suggest one tweak at a time. - Test. Tweak. Repeat.
  • 64. 64 TOOLS OF THE TRADE
  • 65. 65 LANDING PAGE BUILDERS • DIY landing pages (mobile / desktop) • Templates or customized • No IT or development experience required • Tracking and analytics integrated automatically • A/B testing
  • 66. 66 LANDING PAGE BUILDER SERVICES
  • 67. 67 TRACKING AND OPTIMIZATION TOOLS
  • 68. 68 IN SUMMARY • Landing pages match marketer’s and customer’s intent. • Must be focused and relevant or customers will run away. • Context should drive content. Show product in use. Use video if possible. • Edit your content ruthlessly. Headline and CTA are most important! • Use social tools to build trust and virality. • Use design to purposefully push toward a conversion. • Reduce form friction. • Consider experience for mobile access points. • Don’t be afraid to ask for more. • Test. Tweak. Repeat.
  • 70. !Thanks Download at slideshare.net/tonysattler