Running head: NAME OF CASE 1 NAME OF CASE4 Name of Case Student Name GM501-xx (xx = section #) Management Theories and Practice II Date Professor Name of Professor Introduction (Summary of the Case) This section should be a brief analysis of the situation and pending decision problem, as presented in the case, and as relevant to your answer to the case question. This should be brief (1–2 well-formed paragraphs, at most) and you should assume the person reading the assignment is familiar with the details of the case. Analysis Major Issue (What and Why and How) The Major Issue section of the Case Study should include a sentence stating the problem (WHAT) with the contributing major issues (WHY) and how they are related (HOW). WHAT is the issue? Identify the major issue surrounding the organization or individuals involved with the organization. State the WHAT simply and clearly. The WHAT can be general, “The organization has an issue communication.” The WHY should explain the WHAT, the reasons/causes of the ONE organizational problem you will address. Drill deeper to highlight what exactly is involved in the WHY. For a WHAT related to organizational communication, the WHY could be impact of technology on communication, role of gender, importance of feedback, the role of noise, communication networks and more. Demonstrate your subject mastery by being specific. This section demonstrates your ability to accurately hone in on the true issues. Use the assigned Reading to determine WHY the organization has this issue. Remember, it is always a good idea to have three references to your written assignments. After identifying WHY, address HOW those contributing factors are related. For example, the organizational communication issue caused by impact of technology on communication, role of gender, importance of feedback, the role of noise, communication networks and more can be better understood with a review of HOW those factors are related. For example, the initial factor of leaner virtual communication results in less feedback and less awareness of gender communication differences. Recommendations Alternate Courses of Action Next, identify possible alternate courses of action to address the issues identified. Do not suggest just one course of action that you utilize for your recommendations. Suggest two or three logical possible solutions. Best Course of Action and Why Recommend one course of action. Explain why this is the preferred solution with the appropriate supporting arguments (and references). This section demonstrates your ability to think critically about the issues at hand as you evaluate and assess each option. This section also demonstrates your ability to apply what you are learning to a real-life situation. This requires that you use additional citations and references (outside sources) to help bring credibili ...

1. Running head: NAME OF CASE
1
NAME OF CASE4
Name of Case
Student Name
GM501-xx (xx = section #)
Management Theories and Practice II
Date
Professor
Name of Professor
Introduction (Summary of the Case)
This section should be a brief analysis of the situation and
pending decision problem, as presented in the case, and as
relevant to your answer to the case question. This should be
brief (1–2 well-formed paragraphs, at most) and you should

2. assume the person reading the assignment is familiar with the
details of the case.
Analysis
Major Issue (What and Why and How)
The Major Issue section of the Case Study should include a
sentence stating the problem (WHAT) with the contributing
major issues (WHY) and how they are related (HOW).
WHAT is the issue? Identify the major issue surrounding the
organization or individuals involved with the organization.
State the WHAT simply and clearly. The WHAT can be
general, “The organization has an issue communication.”
The WHY should explain the WHAT, the reasons/causes of the
ONE organizational problem you will address. Drill deeper to
highlight what exactly is involved in the WHY. For a WHAT
related to organizational communication, the WHY could be
impact of technology on communication, role of gender,
importance of feedback, the role of noise, communication
networks and more. Demonstrate your subject mastery by being
specific. This section demonstrates your ability to accurately
hone in on the true issues. Use the assigned Reading to
determine WHY the organization has this issue. Remember, it
is always a good idea to have three references to your written
assignments.
After identifying WHY, address HOW those contributing factors
are related. For example, the organizational communication
issue caused by impact of technology on communication, role of
gender, importance of feedback, the role of noise,
communication networks and more can be better understood
with a review of HOW those factors are related. For example,
the initial factor of leaner virtual communication results in less
feedback and less awareness of gender communication
differences.
Recommendations
Alternate Courses of Action
Next, identify possible alternate courses of action to address the
issues identified. Do not suggest just one course of action that

3. you utilize for your recommendations. Suggest two or three
logical possible solutions.
Best Course of Action and Why
Recommend one course of action. Explain why this is the
preferred solution with the appropriate supporting arguments
(and references). This section demonstrates your ability to think
critically about the issues at hand as you evaluate and assess
each option. This section also demonstrates your ability to
apply what you are learning to a real-life situation. This
requires that you use additional citations and references
(outside sources) to help bring credibility to your
recommendations.
Implementation and How
How should the organization implement this solution?
Conclusion
Typically in a case study conclusion you should succinctly
summarize the key points of the case and reiterate your
recommendations in such a manner as to elicit a call to action.
However, in the GM501 Case Studies there is an emphasis on
personal/professional application. In the GM501 Case Studies
you summarize your lessons learned related to the unit and how
you will implement them next week.
References
Please be sure your references are in APA format. Everycase
analysis should include citations and references to the case
being discussed. Additional citations and references will
strengthen your analysis and recommendations and are often
required – please review assignment parameters to verify if
required or recommended to have additional resources and
whether or not the requirement includes peer reviewed
(scholarly) articles.

4. GM501 | Management Theory and Practice II
1
Assignment 2 Details and Rubric
Unit 5 Assignment 2: Case Study
Prepare for this writing Assignment by thoroughly reading the
case study – Five Stars. In order to
understand and evaluate the philosophy of control in
performance that may create different results
depending on the contexts of the organizational environment.
Managers in all organizations are responsible for controlling
quality and performance. This can be
accomplished with a wide variety of approaches, models,
techniques, and systems. The key point is that
no one methodology is right. It takes thoughtful analysis to
determine what controls work best, and why.
This is true for any organization.
Please reference the situational case of Five Stars in the section
called “Apply Your Skills: Case for
Critical Analysis” on page 655 of the Daft textbook. Draw from
the insights you are gaining from Chapter

5. 19 in writing this paper.
Construct and write your paper with subheadings that connect to
the key components of the grading
Rubric.
Title your paper “Five Stars: Critical Analysis on the
Philosophy of Control”
Sub Headings
● Introduction
● Analysis
●
Solution
s
● Application
● Reference Page
Criteria
● Use the Case Study Template to complete your Assignment.
● Please take advantage of the and utilize the APA Guidelines
Summary Kaplan Writing Center
found in Doc Sharing.

6. ● Review the Rubric below to ensure all points have been
captured.
Directions for Submitting Your Case Study
Write your paper in a Microsoft Word document and save it in a
location that includes your name and
the title. Submit your paper to the Unit 5 Assignment 2
Dropbox.
http://extmedia.kaplan.edu/business/GM501/GM501_1402D/GM
501_Case_Study_Template.docx
https://kucampus.kaplan.edu/Security/Login?ReturnUrl=%2fMy
Studies%2fAcademicSupportCenter%2fWritingCenter%2fWritin
gReferenceLibrary%2fResearchCitationAndPlagiarism%2fIndex
.aspx
GM501 | Management Theory and Practice II
2

7. GM501 Unit 5 Assignment 2: Case Study
Areas to be evaluated
Possible
Points
Points
Earned
Title Page 2
Introduction
A broad stroke review of the problem and the pending
decision/action. 6
Analysis
What is the ONE problem you will address for this
organization, simply stated? 10

8. Why does the organization have this ONE problem and
how are these causes related? 14