Big Data is all the rage right now. Everyone from a social media company to your grandmother's online knitting store is suddenly a big data shop. Application monitoring tools are no exception from this trend – they collect gigabytes of monitoring data from your application every minute. But most of this data is useless. It's dumb data. More data isn't better if the data you're getting from your tools isn't helping you do your job – in fact, it's a real problem. In this session AppDynamics will cover how to be smarter about collecting monitoring data, and how to ensure that the data we're collecting is intelligent.

1. DUMB & DUMBER
How smart is your monitoring data

2. Tom Levey
Tech Evangelist
@tlevey

3. Big data
is BAD

4. Big
data
is BAD
monitoring
Make the move to Smart Data

5. Why do monitoring tools exist?

6. What is Business Impact?

7. Enterprise Data Bloating
@
Log Files
Email
monitoring
£
Legal
business

8. Keep Everything?
!8

9. Keep Nothing?
!9

10. just what you need

11. IT ENVIRONMENT
1200
300,000
servers
trans/min
MONITORING ENVIRONMENT
700
cores
8%
92
servers
80TB
storage

12. The Digital Hoarders are Winning
Data Storage
System Performance
Network Bandwidth
47%
37%
36%
40-60%
STORAGE REQUIREMENT
INCREASE YEARLY
gartner

13. smart data
defined
actionable, intelligent, information

14. IS THIS PERSON PERFORMING WELL?
Heart rate!
150bpm!
Blood pressure!
165/100!

15. are we talking about this person?
!15

16. OR this person?

17. What data could we collect?
Attribute
Person 1
Person 2
Heart Rate
150
150
Blood Pressure
180/90
180/90
Eye Color
Blue
Brown
Blood Type
O+
O-
White Blood Cell Count
3.5
3.8
Hair Color
Brown
Blue
Height
180cm
175cm
Shoe size
11
10
Weight
180kg
94kg
Current activity
sitting
skating

18. IS PERSON 2 PERFORMING WELL?
Distance
10,000 metres!
Time
12min 44sec!
Record time: 12min 58sec
baseline

19. New Olympic Record
Jorrit Bergsma 10,000m winner

20. Traditional Monitoring Tools Are Misleading
Resource Spikes May or May Not Cause Business Impact

21. Good luck
!21

22. We’ve become addicted to metrics!
!22

23. What do these charts tell us about
application performance or business impact?
!23

24. average response time with historical baseline

25. monitoring platforms should do the heavy lifting
User & IT perspective
Analytics
Correlation
Intelligent alerting
Resolution path

26. Disaster Recovery (DR)
vs
Problem Recovery (PR)

29. Problem Recovery Planning
STRATEGY
!
MONITORING CONSIDERED CRITICAL
!
END USER FOCUSSED
!
CULTURAL

30. when a problem occurs…
Do we have monitoring?
!
What kind?
!
What are we collecting?
!
How long do we have history?

31. when a problem occurs…
Network
LOGS
DATABASE
INFRASTRUCTURE
APPLICATION

32. Distributed dynamic environments

33. smart data

34. MOST APM TOOLS ARE
DUMB
MOST INFRASTRUCTURE
MONITORING TOOLS ARE
DUMBER!

35. IT ENVIRONMENT
1200
300,000
servers
trans/min
MONITORING ENVIRONMENT
700
cores
8%
92
servers
80TB
storage

36. Who is using my application

37. End user experience - kpi's

38. business transaction - kpi's
Oracle
.NET Service
ESB/MQ
Apache
Browser(s)
Purchase
Search Flight
Flight Status
Login
Native
Mobile
App
Network

39. application flow - kpi's

40. code execution Diagnostics

41. We need to save THE RIGHT data
Analytics
Aggregation
Correlation
Control
Application
Archive

42. Don’t be this person…
!42

43. plan ahead
anticipate needs
intended purpose
!43

44. QUANTIFY IMPACT
$64,499 per min
Application
Revenue
10.1 s
$11,987 per min
Application
Response time
100 ms
Application
Errors
* Screenshot from US e-Commerce AppDynamics Customer

45. QUANTIFY BENEFIT
code
release 1
code
release 2
code
release 3
$58,237 per min
$44,499 per min
Application
Revenue
Application
Response time
3.1 sec
1.9 s
!45

46. EXAMPLES

48. over 1 million metrics per minute.

49. what did he say?
1.
2.
3.

50. 1.
2.
3.
Big monitoring data
slows down MTTR and
drives up costs… a lot!

51. 1.
2.
3.
Focusing on Problem Recovery
will help you figure out your
architecture, tools, & process…
This saves time and money

52. 1.
2.
3.
Don’t be a digital hoarder!!!
Make the move to Smart Data

53. stand 1020
Free trial: appdynamics.com/freetrial

54. thankyou!